Ok, Clarification questions about ticketing system, because I know that 90% of all the Qs will be related to being Blacklisted. lol
Are we to revert to ticketing system for airdrop blacklisting Q's and are other threads dealing with a 2nd chance obsolete?
If people open a ticket and were on the 2nd chance thread would they be permanently blacklisted as "trying to much/hard" ?
Also, the mods that would review tickets they only can make a decision to un-blacklist and the decision to be allowed into the airdrop lies with developers? (Basisng this on xsinx's post a few weeks back).
Thanks
Oh,, Gooooo ONNIIIIOOONNNN!!!
We need to wait for a thread on DO for further information about this. But you are right that 90% (maybe more) tickets will be about un-blacklist request I guess.
It would also be good to implement 'Type of request' to the ticket system (suggested by Irlasos on DO).
(for example)
- Blacklist review
- Question
- Bug report
- Other
and maybe a priority queue (the Bug report would have the highest priority).
This could help organize the tickets pretty well I'd say.