Mattster28
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August 07, 2014, 08:18:42 PM |
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So even one person at BA seems to have a lot of time for reading and deleting posts. So perhaps this one has a few minutes to tell us how many X1s are 15-20% and how long it will last to send out the next 80-85%. And why do their reseller's customers get their miners ordered in April before their own customers who ordered in November last year. Why should I have preordered a batch 1 miner early if I have disadvantages against later purchasers?
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Junkbarman
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August 07, 2014, 08:19:51 PM |
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So even one person at BA seems to have a lot of time for reading and deleting posts. So perhaps this one has a few minutes to tell us how many X1s are 15-20% and how long it will last to send out the next 80-85%. And why do their reseller's customers get their miners ordered in April before their own customers who ordered in November last year. Why should I have preordered a batch 1 miner early if I have disadvantages against later purchasers?
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Ren13B
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August 07, 2014, 08:28:50 PM |
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For those that got shipping confirmation from MS today what was your payment date?
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sirsmokesalot
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August 07, 2014, 08:39:23 PM |
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Well I have asked time and time again, what has BA actually done? They have told us that the chip was designed by a group at I think it was Versilicon then sent off for manufacturing. The backplanes had to have other teams come in to fix the issues because BA wasn't competent enough to even do that. They have outsourced every single other part, so basically, there only job has been to receive units, write software, assemble, and ship.
Now they have said, there are many factories around that they can use to assemble, and yet, this has been a total shit storm as they can't seem to get it right.
Receive parts, it has taken at least 5 different LCD companies and who knows how many companies to get the case designed (still never figured out what happened to the plastic ones). Then power supplies have had major screw ups, and apparently, now the control board (which I guess they didn't even design) isn't right. Sure doesn't sound like they got this part right.
Write software...well, look at past posts. They have continuously said that it will take "x" number of weeks to have whatever piece of software written. Units ship, and software is buggy, things don't seem to work properly, and the "surprise" which apparently is just being able to daisy chain them together (which is worthless since they didn't tell us this and anyone expecting any number of these units probably already has the infrastructure in place to handle multiple units.), still has not been released. So they can't even write software in a timely manner.
Ship...Don't even need to write anything here as I think it is pretty self evident they have fallen flat on their asses on this one.
So, that leaves customer service as what they are actually doing. I think their customer service can pretty much be classified as a joke at this point. You have a known criminal running this shady operation, and doesn't have anything better to do than counter legitimate questions with nonsense on these forums.
So I would have to say, that everything about BA has been a fail. They can barely assemble a device, much less a properly working one. I must agree with Dogie on his "F" rating of this failure of an endeavor.
Oh and BA, you keep asking me to stop and go away. Well you must not have read my terms when you accepted my order. They clearly state, that in the event of nondelivery or utter incompetence on the part of the manufacturer, I am entitled to do whatever I want, as long as it doesn't stray from the truth, in calling them out as much as necessary, up until a time that I am either satisfied or paid a bribe of 10 bitcoins. Now obviously, it is much more cleaner than that, but you get the gist. So I wish I could go away and forget you stupid asses, but since we both must abide by our ToS, it just doesn't seem like I am able to.
Good morning (I assume its your morning about now), I hope your chi isn't too effected by the utter shit storm you have created for yourselves.
This is 100% correct. This is exactly what happened. It sucks that we all got duped into buying into this scam when there are other LEGIT companies out there. I feel the worst for those who had the money to spend on the x3 at the time. I would have been in the boat with them, damn glad i didn't have the funds. I really hope what transpired here makes its way into court.
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mahowi
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August 07, 2014, 09:30:27 PM |
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holy crap is that an open offer to me also and is there a limit on how many cause at this point i'd at least have something ?
Sure, you can apply for one or more free X1s. We'll be making a top 10 of the best posts from this thread. The best contributor will get 10 X1 for free, the next one 9 and so on. In order to subscribe please submit your contribution with links towards your best posts to this email: top10trolls@blackarrowsoftware.comMr Sean Garvey as well as Mr. Gage have already subscribed and they are waiting anxiously to win. Regards! If your organization spent as much time organizing this project and actually providing any customer service whatsoever as you do antagonizing and trolling your customerbase, then this project would've been successful. Nobody thinks this is actually funny, these kind of completely unprofessional statements are just more proof of the incompetence and malice of your organization. +1
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DRK: Xeojbw5gDNtvCbUK7VXaDqfyNU29ahqavB BTC: 1K5hJ1wiRJ9mAWwn9pLzjst18jTa1benHT LTC: LiUgyndo4sibahGEyuw8ymphciaq7tbS9a
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TrekRider
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August 07, 2014, 10:19:50 PM |
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I got a Dragon Miner (1TH/s) for $1500 + shipping. Suck it, Blackarrow.
HAHAHA, well, you my friend got ripped off. Should have bought 3 S3's...less power usage and more hash... Suck it, guy who doesn't do proper research before purchasing.
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TrekRider
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August 07, 2014, 10:38:00 PM |
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I got a Dragon Miner (1TH/s) for $1500 + shipping. Suck it, Blackarrow.
HAHAHA, well, you my friend got ripped off. Should have bought 3 S3's...less power usage and more hash... Suck it, guy who doesn't do proper research before purchasing. For your info, I had bought that over a month ago, before the S3 was even announced. I just reposted the post because BA decided to delete a bunch of my old posts. And I've already returned over 40% of my initial investment. Plus, I have free electricity, so IDGAF about efficiency. 40%, that's it?! Someone obviously missed out on BTCD... Yea, fuck efficiency...
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juni0r
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August 08, 2014, 04:28:30 AM |
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I would like to see someone take legal action against these toddler engineers and management at black arrow. Perhaps that guy who is out 25k? Keep us posted.
I have no doubt that most people can take legal action or petition againsts BA just only with compromised support portal and customers email list. Since, BA support portal has been compromised, I am sure that someone has access to customers' banking details etc as BA would request customers to provide banking information for refund purpose. This is a huge crisis and corporate negligence in online trading. Please don't spread theories without having information to back it up. As said before we are very actively investigating this. Please let me know what information you need for me or us to back up this theory. I will try my best to get this bottom of it as this cannot let go easily. We also are not letting this go easily, I'm making sure of that. I would like to know why you think our support portal has been compromised and that people have access to banking details. If you have any proof of this I would greatly like to have it so I can add it to the investigation. Hi David, This is the evidence that I am referring to as this notice was appeared on BA support section. In general, web site visitors will believe that your web site has compromised. http://ecointalk.net/uploads/gallery/album_61/gallery_48_61_27967.jpgIn addition, I know the fact that BA support does request customer banking details for refund per below. " The date for all FIAT refunds is after we are able to ship our products. We will be able to issue refunds after we start shipping our products as at that time we can allocate personnel to process this type of refunds. We will do our best to start FIAT refunds at an earlier date if we will have available personnel.
Unfortunately we cannot provide refund in FIAT currencies at the earlier date. If you wish refund for more than one order, we will refund all orders in one transfer to minimize the costs. To process your refund request properly, kindly share your banking details.Best Regards, Black Arrow Team" Do you need any other evidences?
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DumDumz
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★☆★Bitin.io★☆★
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August 08, 2014, 04:53:41 AM |
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Who ordered in May and got an order delivered?`
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juni0r
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August 08, 2014, 04:56:14 AM |
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Who ordered in May and got an order delivered?`
If someone order back in May and got the delivery already then I will be pissed as I ordered x3 in Nov2013 and still bloody waiting.
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ElemYayo
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August 08, 2014, 08:44:48 AM |
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well i got my shipping confirmation from MS that my X1 is on the way, unfortunately, they shipped it to the wrong address.
Could you tell us what order date? 15 April 2014 wait what? you ordered in APRIL? and you just received your X-1(s)? What is going on here MS?
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btcminer84
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August 08, 2014, 08:51:05 AM |
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Customers, who ordered until April 2014 will get NOTHING.
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Stedsm
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August 08, 2014, 12:58:00 PM |
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well i got my shipping confirmation from MS that my X1 is on the way, unfortunately, they shipped it to the wrong address.
Could you tell us what order date? 15 April 2014 wait what? you ordered in APRIL? and you just received your X-1(s)? What is going on here MS? if you ordered from Minersource please indicated the date you PAID for the order! This April date is most likely the date the order # was changed to the new format,like #68* t0 277*A. Atomar says he paid on Dec/13/13 and has had his X-1 for weeks. I paid Dec/3/13 was told I would get mine next but now i'm told no there are still people ahead of me.
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Stedsm
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August 08, 2014, 12:59:07 PM |
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Who ordered in May and got an order delivered?`
If someone order back in May and got the delivery already then I will be pissed as I ordered x3 in Nov2013 and still bloody waiting. We're talking about X-1s not X-3s.
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ElemYayo
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August 08, 2014, 01:14:55 PM |
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well i got my shipping confirmation from MS that my X1 is on the way, unfortunately, they shipped it to the wrong address.
Could you tell us what order date? 15 April 2014 wait what? you ordered in APRIL? and you just received your X-1(s)? What is going on here MS? if you ordered from Minersource please indicated the date you PAID for the order! This April date is most likely the date the order # was changed to the new format,like #68* t0 277*A. Atomar says he paid on Dec/13/13 and has had his X-1 for weeks. I paid Dec/3/13 was told I would get mine next but now i'm told no there are still people ahead of me. I paid dec 3rd 2013. But I wouldn't count on them shipping in the order of payment since there are a lot of people who paid later and already got theirs. Maybe it's some conspiracy thing again, but is it possible they ship the X-1's with the cheapest shipping cost first just to keep their cost low? Are there a lot of people outside of the US who received theirs?
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Stedsm
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August 08, 2014, 01:31:28 PM |
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"I paid dec 3rd 2013. But I wouldn't count on them shipping in the order of payment since there are a lot of people who paid later and already got theirs. Maybe it's some conspiracy thing again, but is it possible they ship the X-1's with the cheapest shipping cost first just to keep their cost low? Are there a lot of people outside of the US who received theirs?"
We paid for our own shipping so that shouldn't be an issue. Yes some outside U.S. have received X=1s,UK and Spain that i know of. Did you get a tracking # yet?
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Atomar
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August 08, 2014, 01:55:20 PM |
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I order with MS Dez. 2013. #120xA and received it last week in Switzerland. Up and running since then.
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ElemYayo
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August 08, 2014, 02:03:46 PM |
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"I paid dec 3rd 2013. But I wouldn't count on them shipping in the order of payment since there are a lot of people who paid later and already got theirs. Maybe it's some conspiracy thing again, but is it possible they ship the X-1's with the cheapest shipping cost first just to keep their cost low? Are there a lot of people outside of the US who received theirs?"
We paid for our own shipping so that shouldn't be an issue. Yes some outside U.S. have received X=1s,UK and Spain that i know of. Did you get a tracking # yet?
Didn't get any tracking # yet, they even told me three days ago the following: "We have done our best in a challenging situation to deliver your order as quickly as possible, and are pleased to report that your shipment will be released for delivery between in the next 1-3 weeks." So I guess it could still be three weeks here....
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shogunmark
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August 08, 2014, 02:29:57 PM |
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I order with MS Dez. 2013. #120xA and received it last week in Switzerland. Up and running since then.
Well thats F'ing irritating! i paid on December 2nd 2013, i was #400 in the old system, then i "never got converted" in the new system, ended up with order #2434A. I knew that my delay was just going to be even longer when my order failed to merge in to the new system. I even contacted their support about this and they assured me that things were shipping in the order they were paid... Bull Sh!t MS!
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Stedsm
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August 08, 2014, 02:57:31 PM |
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I order with MS Dez. 2013. #120xA and received it last week in Switzerland. Up and running since then.
Well thats F'ing irritating! i paid on December 2nd 2013, i was #400 in the old system, then i "never got converted" in the new system, ended up with order #2434A. I knew that my delay was just going to be even longer when my order failed to merge in to the new system. I even contacted their support about this and they assured me that things were shipping in the order they were paid... Bull Sh!t MS! As long as you did get moved over and have that A on your order you should be fine,BUT did you contact them and ask for the LCD? if you did your order was propably held back until they arrived with LCD. I asked a couple weeks ago for the LCD to be "included if available",reply was simply "noted". then I seen Atomars post,when I asked MS what was going on the said "you asked for your order to be held",when I corrected them on that i was told on july/31 "We have amended your request, your unit will be the next unit to ship out." yesterday "I am not sure why Thomas told you that you are the next to go out, as there are still a couple orders ahead of you by paid date" I asked when the next shipment should be and showed him Atomars post,no responce,yet
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