Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Pro Gamers]

My Cloudbet account is blocked almost 3 weeks, support ignored all my messages!

Cloudbet do not reply to messages fast, they choosing when and which message they will reply to. Why u get blocked?

[fcmkh88]

My Cloudbet account is blocked almost 3 weeks, support ignored all my messages!

Cloudbet do not reply to messages fast, they choosing when and which message they will reply to. Why u get blocked?

They block without any explanation, then after few weeks they asked for documents:
Leandro Rossi (Cloudbet)
Oct 11, 13:56 UTC

Hi there

Would you please provide us with the following information:

Photo ID - such as scan or photograph of your passport or drivers licence, that displays full name, date of birth, and a photo ID
Proof of address - such as a utility bill or bank statement, dated within the past 3 months.
Many thanks in advance for your cooperation.

I sent it same day and since 11 Oct they ignored me...

[Pro Gamers]

My Cloudbet account is blocked almost 3 weeks, support ignored all my messages!

Cloudbet do not reply to messages fast, they choosing when and which message they will reply to. Why u get blocked?

They block without any explanation, then after few weeks they asked for documents:
Leandro Rossi (Cloudbet)
Oct 11, 13:56 UTC

Hi there

Would you please provide us with the following information:

Photo ID - such as scan or photograph of your passport or drivers licence, that displays full name, date of birth, and a photo ID
Proof of address - such as a utility bill or bank statement, dated within the past 3 months.
Many thanks in advance for your cooperation.

I sent it same day and since 11 Oct they ignored me...

You should not gave them any personal documents and how do you'd really sure of it was Cloudbet and not someone who tries to steal your identity?

If your account doesnt have a balance just forget it.

[forzendiablo]

yea this doesnt look good.. better report stealing documents

[Omegasun]

My Cloudbet account is blocked almost 3 weeks, support ignored all my messages!

Cloudbet do not reply to messages fast, they choosing when and which message they will reply to. Why u get blocked?

They block without any explanation, then after few weeks they asked for documents:
Leandro Rossi (Cloudbet)
Oct 11, 13:56 UTC

Hi there

Would you please provide us with the following information:

Photo ID - such as scan or photograph of your passport or drivers licence, that displays full name, date of birth, and a photo ID
Proof of address - such as a utility bill or bank statement, dated within the past 3 months.
Many thanks in advance for your cooperation.

I sent it same day and since 11 Oct they ignored me...

You should not gave them any personal documents and how do you'd really sure of it was Cloudbet and not someone who tries to steal your identity?

If your account doesnt have a balance just forget it.

Because obviously he is contacting the support on the cloudbet site that's why he gave his credential easily. I think his identity is safe for the admin,
I will never believed that cloudbet will block your account without any reason , How much balance do you have on your balance?  I used cloudbet for over the years and i wagered a total of 3btc and i never experience that issue, My only query now is the slow withdrawal process.

[fcmkh88]

My Cloudbet account is blocked almost 3 weeks, support ignored all my messages!

Cloudbet do not reply to messages fast, they choosing when and which message they will reply to. Why u get blocked?

They block without any explanation, then after few weeks they asked for documents:
Leandro Rossi (Cloudbet)
Oct 11, 13:56 UTC

Hi there

Would you please provide us with the following information:

Photo ID - such as scan or photograph of your passport or drivers licence, that displays full name, date of birth, and a photo ID
Proof of address - such as a utility bill or bank statement, dated within the past 3 months.
Many thanks in advance for your cooperation.

I sent it same day and since 11 Oct they ignored me...

You should not gave them any personal documents and how do you'd really sure of it was Cloudbet and not someone who tries to steal your identity?

If your account doesnt have a balance just forget it.

I have 7 BTC on account...
http://i.piccy.info/i9/d4bc18ef270a69530fd91e67dfbd7652/1477552889/235311/1073700/Snymok_ekrana_2016_10_03_v_09_59_56.jpg

Screenshot of letter where they asked for documents:
http://i.piccy.info/i9/e7fe26860d635d7508a07fe8e14f2915/1477552735/192065/1073700/Snymok_ekrana_2016_10_27_v_10_15_16.jpg

[wcb231]

I have a deposit that still shows pending despite 85 confirmations, so I am unable to withdraw. I contracted support 5 hours ago and have yet to get a resolution. Disappointing.

[wcb231]

Now 120 confirmations and still "pending". Getting concerned that there may be some funny business going on here.

[PaulPogba8]

Now 120 confirmations and still "pending". Getting concerned that there may be some funny business going on here.

Contact the support and be patient, your case is rare, so you need to wait their manual credit to your account.

[wcb231]

Now 120 confirmations and still "pending". Getting concerned that there may be some funny business going on here.

Contact the support and be patient, your case is rare, so you need to wait their manual credit to your account.

Patience went out the window at about 50 confirmations and 6 hours of silence. Still haven't heard anything

[wcb231]

Cloudbet support told me that all my deposits have been processed, however it still shows pending on my account. Shady, shady business

[wcb231]

Still nothing from Cloudbet. It's been over 48 hours since the transaction confirmed. No response other than wrongly closing the support ticket. Shameful.

[autada]

Still nothing from Cloudbet. It's been over 48 hours since the transaction confirmed. No response other than wrongly closing the support ticket. Shameful.

How much did you deposit? Shameful for cb.

[Pro Gamers]

Still nothing from Cloudbet. It's been over 48 hours since the transaction confirmed. No response other than wrongly closing the support ticket. Shameful.

If they already closed the ticket without your complaint being fixed you need to get explanation from them, or if without that is a big troll and this site should be avoided. If nothing happens on the next day you can start accusation so everyone will be aware.

[yhlsqj]

Still nothing from Cloudbet. It's been over 48 hours since the transaction confirmed. No response other than wrongly closing the support ticket. Shameful.

If they already closed the ticket without your complaint being fixed you need to get explanation from them, or if without that is a big troll and this site should be avoided. If nothing happens on the next day you can start accusation so everyone will be aware.

Actually there are complaints against cloudbet since 2014, their support is worst i have seen in bitcoin gambling industry, they don't have live chat system or telephone service, only email. They work only 5 days, so you have issues on weekend, they will not respond.

[arwin100]

Still nothing from Cloudbet. It's been over 48 hours since the transaction confirmed. No response other than wrongly closing the support ticket. Shameful.

If they already closed the ticket without your complaint being fixed you need to get explanation from them, or if without that is a big troll and this site should be avoided. If nothing happens on the next day you can start accusation so everyone will be aware.

Actually there are complaints against cloudbet since 2014, their support is worst i have seen in bitcoin gambling industry, they don't have live chat system or telephone service, only email. They work only 5 days, so you have issues on weekend, they will not respond.

Based on threads i'd see issue are still yet occuring uptil now and they should hire someone to attain those problem claimed by people so the issue will be resolve easily, but cloudbet is quite good in this industry its just matter that there prrssence in problematic times are totally hard to brough up, and if this issue will still up i think they will surely lose some prospects since the trust to play will dissapear and surely they will flee to another trusted casino ones.

[wcb231]

My deposit was finally confirmed by Cloudbet late last night. They blamed it on the blockchain backlog from a few days ago. Their confirmation came some 250 confirmations after the actual transaction confirmed. I immediately withdrew and am looking elsewhere to play

[TurbacoLiam]

MY BETS MADE ON BASEBALL ARE NOT YET SETTLED, I HOP THEY SETTLE THEM, WHEN I CONTACTED SUPPORT HE KNEW I WON BUT SAID YOUR BETS ARE GIVEN FOR INVESTIGATION ? LOL PLEASE NEVER BET HERE !!!!!!!!!!!!!!!!!!!

BET ID : 3147730

HEY CLOUDBET I HAVE LOST OVER 2 BTC AT YOUR SITE ..U CANNOT EVEN SETTLE WHEN I WIN A 0.05 BET ? LOL

[hopenotlate]

Two bets of mine are still pending after two days: they both include a match that was cancelled for a retirement (Murray - Ferrer) so I guess  I should be refunded ( didn't bother reading their T&C in case of retirement but general behaviour is a refund).

May you please have a look into it and refund me so that I may keep on betting?

Thanks in advance for your help

[fuaru]

https://s14.postimg.org/t30nc3qep/Untitled.jpg

why my slip to be lose

the score is 7-5, 5-7, 4-6

bangoura = 16
opelka    = 18

please fix this, thanks