Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[SquirrelJulietGarden]

It appears that the complainant already tried to get in touch with support, but the issue was never resolved. I am not sure through which channel he used to contact support but the customer support email address you shared is for affiliate related issues

support@cloudbet.com is one that suitable for Askeras case

Thank you for a little bit correction. It's best to contact support team with their team email, it's my mistake and inaccuracy when checking.

The email shared by you is perfect for support issues but likely if they contact through an email of affiliate team, the issue will be forwarded to a customer support team for checking.

Please you can check other of their social media platforms to lay a complain. You can check their website and at the down side or the bottom of the website and you will see all their social media platforms links. I just went there now and lay your complain to them.

It's alternative way but not a main choice. Your screenshot shows that the Cloudbet team in Telegram guided the user and community to customer support team's email, like how they did in this forum.

[ceynous]

I sent you an email when you wrote this message. I haven't received a reply since then. I am your business partner, and I can't get back to you, I can't communicate with you. What are you trying to do?

I don't know how many times you have sent them emails, but maybe you can try to nudge them once again, since you emailed them a while ago. If I was you, I would also use other options such as live support and social media such as Reddit and x.com.
In this forum, it looks like they have made it clear that they won't help.

I've sent emails and reminders many times, but I haven't received a reply. I don't know how to start a topic on Reddit; I don't know much about Reddit.

Please you can check other of their social media platforms to lay a complain. You can check their website and at the down side or the bottom of the website and you will see all their social media platforms links. I just went there now and lay your complain to them. And they have viewed it. You make your complain in their different Media and definitely respond must come from one. Case like this you don't rely only on one channel of communication but all.

Edited.

I just got a reply from them. And I was expecting such reply from them since I am not the compliant. If you were the one, they would have given more details but you have to provide you account ID, and other evidences.

https://talkimg.com/images/2026/01/12/UFJwX1.png

I didn't contact them via email, but I'll try to contact them via Telegram. Thanks for your interest man.

[uche6215]

It's alternative way but not a main choice. Your screenshot shows that the Cloudbet team in Telegram guided the user and community to customer support team's email, like how they did in this forum.

I still got a reply from their official telegram channel. And here what they responded to me.

Hello, how are you doing?

You can make your complaint here instead of writing on the forum. How can we help ?

May I confirm if you are currently active in this chat?

That means you can chat with them in the official telegram channel live and make all you complains and they will respond to you.

[Cloudbet]

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[ceynous]

💡 Product Update 💡

Bet Share is live! 👥

Now you can share your best picks and biggest wins with one click. Send branded bet images and links directly to X, Telegram, and WhatsApp.

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Find the Share icon in your My Bets tab to try it! 💻

REALLY? NICE REPLY TO ME

[Agbe]

Snip

Hey Cloudbet representative here in the forum. What do you say about this CLOUDBET SCAMMING ON AFFILIATE PAYMENT, to have a clean name and create good reputation, which you know as a legendary member, you have to attend to cases like this by being a mediator to solve the issues. If the accuser is guilty, the forum users will take your words. $50k is not a small amount. Just a suggestion for you to look into the matter.

[ceynous]

https://bitcointalk.org/index.php?topic=5571395.new#new

take a look

[Odohu]

Snip

Hey Cloudbet representative here in the forum. What do you say about this CLOUDBET SCAMMING ON AFFILIATE PAYMENT, to have a clean name and create good reputation, which you know as a legendary member, you have to attend to cases like this by being a mediator to solve the issues. If the accuser is guilty, the forum users will take your words. $50k is not a small amount. Just a suggestion for you to look into the matter.

I went through the link, the accuser did not provide substantive data to show that he was scammed by the casino. The post was just an outcry without substance and it will be nice if he provide more information. The new thread seems to have deleted by the moderators as well which means it is a difficult situation for us that might want to know what actually transpired. The issue of multiple account which he is being accused of is usually difficult to prove because casinos will refrain from sharing their tool for detecting it as well IP logs that shows there is a case of multiple account.

[Agbe]

Snip

Hey Cloudbet representative here in the forum. What do you say about this CLOUDBET SCAMMING ON AFFILIATE PAYMENT, to have a clean name and create good reputation, which you know as a legendary member, you have to attend to cases like this by being a mediator to solve the issues. If the accuser is guilty, the forum users will take your words. $50k is not a small amount. Just a suggestion for you to look into the matter.

I went through the link, the accuser did not provide substantive data to show that he was scammed by the casino. The post was just an outcry without substance and it will be nice if he provide more information. The new thread seems to have deleted by the moderators as well which means it is a difficult situation for us that might want to know what actually transpired. The issue of multiple account which he is being accused of is usually difficult to prove because casinos will refrain from sharing their tool for detecting it as well IP logs that shows there is a case of multiple account.

Yes and that was why people told him to carry the thread to the Scam Accusation Board and follow the rules of the board to provide all the evidence. He should screenshot the home page of his profile that showing the amount, withdrawal and the username. But even though he has not provided in the public, the representative can ask him to provide his Cloudbet ID or the username for the management to check the claim of the accuser if what he is saying is the truth or not. And before then the accuser should provide the evidence to the public since he has brought it to the public.

[ceynous]

Yes, the topic has been deleted. This is the first time something like this has happened to me. I am a partner of Roobet, Stake, and Monkeytilt. I have never experienced anything like this before. I have no reservations about how to properly describe this here, including all the evidence and my user information.

[TryNinja]

Yes, the topic has been deleted. This is the first time something like this has happened to me. I am a partner of Roobet, Stake, and Monkeytilt. I have never experienced anything like this before. I have no reservations about how to properly describe this here, including all the evidence and my user information.

Your topic was deleted because it was a duplicate.

You already had one here, but with no evidence to back your claims: https://bitcointalk.org/index.php?topic=5571389.0

Instead of creating a new topic, you should have just edited or posted everything there.

Here is an archived version of your (now deleted) topic, just copy everything and put on your first topic: https://bitlist.co/topic/5571395