BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker

[CryForMeSky]

Also, our ticketing system was explained in detail and commented on 6 months ago when it was introduced and once you do it once you will never not know how to do it again.  I should also add, with tickets now you have more commodity which in the very near future will be used for trade, purchases, more bitcoin, etc.  Tickets give you much more power and control!

https://www.betcoin.ag/support/i-won-ticket-freeroll-it-asking-me-password-when-i-try-register

Right, but what I'm saying is that the traditional poker ticket system is that the ticket is on your account in the client, and when you go to register for a valid tournament it lets you use the ticket.  Doing it through the website is something unique to Betcoin.  I see that link now, but for newer players, it's near impossible to find that on your site and, as I said, it's just an un-intuitive system.

[Godforbit]

I deposited thursday and could never sign up for the new depositors freeroll i emailed support and they never responded there was no ticket in my account and no indication of what the password was.

I had a similar problem with some satellite tickets that I won when I first started, are you sure you are looking in the right place?  To use a betcoin ticket, you have to go to the website, log in, click the little portrait in the upper right hand corner of the screen, and click on 'bonuses'.  That screen is where you should see any tickets you have, and you have to click 'register' on that screen to use them.

It's a pretty bad system and nowhere is it explained how to use it.

Thanks for the reply, yea that's where i was looking for it, that's also where you get the daily gift, but i didn't have any first deposit freeroll tickets there.

The New Depositor Freeroll is a password freeroll and what is your username so that we can review and send it to you.  As for the tickets being a "bad system", the other option is to auto register you in tournaments that you may not be able to play which is one of the biggest criticisms about satellites.  We give you now the ability through tickets to win a ticket and play any day when you have time.  The response to the ticketing system has been overwhelming positive and in fact this is our first complaint! 

We know you can't please 100% of our players 100% of the time but we will always try!  Good luck. 

I actually like the tickets in the website the way it is now, I've had no trouble finding it.

It's just that the ticket i was looking for was not there.

This site is all types of awesome It's hard to believe there is a site like this in 2015 with all the rewards that they offer and status points that never reset like other sites in the industry where you have to be a slave to the site just to keep your status and obviously no bs when it comes to depositing and withdrawing thanks to bitcoin. 

It really is amazing and i hope this is just the beginning.

[jeremypwr]

New site is really impressive.  Keep it up guys!

[notserp]

Also, our ticketing system was explained in detail and commented on 6 months ago when it was introduced and once you do it once you will never not know how to do it again.  I should also add, with tickets now you have more commodity which in the very near future will be used for trade, purchases, more bitcoin, etc.  Tickets give you much more power and control!

https://www.betcoin.ag/support/i-won-ticket-freeroll-it-asking-me-password-when-i-try-register

Right, but what I'm saying is that the traditional poker ticket system is that the ticket is on your account in the client, and when you go to register for a valid tournament it lets you use the ticket.  Doing it through the website is something unique to Betcoin.  I see that link now, but for newer players, it's near impossible to find that on your site and, as I said, it's just an un-intuitive system.

i agree with this the poker tickets should just be in the account on the client, going to the website to register for a tournament is a waste of time and irritating to do.

[natmccoy]

Hello, I'm really enjoying betcoin poker, up to Bronze 2 rank!

I have a question though - I unlocked some Casino bonus chips via surprise box, however when I try to go to the blackjack tables or slots via betcoin.ag to play through to unlock my bonus, it says there was a log-in error. Is it not possible to access the casino in the U.S.A.? Am I doing something wrong?

[Betcoin.AG]

Hello, I'm really enjoying betcoin poker, up to Bronze 2 rank!

I have a question though - I unlocked some Casino bonus chips via surprise box, however when I try to go to the blackjack tables or slots via betcoin.ag to play through to unlock my bonus, it says there was a log-in error. Is it not possible to access the casino in the U.S.A.? Am I doing something wrong?

Thank you for your statements and congratulations on your level up in the VIP system!  To access your bonus, login to www.betcoin.ag go to your profile page and then click bonus.  You will find your casino bonus here. 

We are here anytime should you have any additional questions.  Thank you.

[Betcoin.AG]

I deposited thursday and could never sign up for the new depositors freeroll i emailed support and they never responded there was no ticket in my account and no indication of what the password was.

I had a similar problem with some satellite tickets that I won when I first started, are you sure you are looking in the right place?  To use a betcoin ticket, you have to go to the website, log in, click the little portrait in the upper right hand corner of the screen, and click on 'bonuses'.  That screen is where you should see any tickets you have, and you have to click 'register' on that screen to use them.

It's a pretty bad system and nowhere is it explained how to use it.

Thanks for the reply, yea that's where i was looking for it, that's also where you get the daily gift, but i didn't have any first deposit freeroll tickets there.

The New Depositor Freeroll is a password freeroll and what is your username so that we can review and send it to you.  As for the tickets being a "bad system", the other option is to auto register you in tournaments that you may not be able to play which is one of the biggest criticisms about satellites.  We give you now the ability through tickets to win a ticket and play any day when you have time.  The response to the ticketing system has been overwhelming positive and in fact this is our first complaint! 

We know you can't please 100% of our players 100% of the time but we will always try!  Good luck. 

I actually like the tickets in the website the way it is now, I've had no trouble finding it.

It's just that the ticket i was looking for was not there.

This site is all types of awesome It's hard to believe there is a site like this in 2015 with all the rewards that they offer and status points that never reset like other sites in the industry where you have to be a slave to the site just to keep your status and obviously no bs when it comes to depositing and withdrawing thanks to bitcoin. 

It really is amazing and i hope this is just the beginning.

We certainly appreciate you taking time to write these statements.  We are working very hard to continue to deliver an even better experience everyday.  This is just the beginning and we welcome all thoughts, feedback and suggestions anytime. 

On another note, we try to get back to every request, email, ticket as quickly as possible and we are working on ways to improve all aspects of the experience including customer service every day.

We appreciate you joining us and we are here anytime. 

[Betcoin.AG]

New site is really impressive.  Keep it up guys!

Thank you!  Much more to come.

[notbatman]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

[Betcoin.AG]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

[notbatman]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

username: notbatman
amount: 5 mBTC
 
I singed up with just a username/password no email or other info.

[Betcoin.AG]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

username: notbatman
amount: 5 mBTC
 
I singed up with just a username/password no email or other info.

Your 5 mbtc has been sent.  Would you like to add an email for future confirmations?  If so, you can send an email or ticket for privacy.  It not certainly not a problem.  We certainly apologize for the delay but this is a security feature we have implemented. 

[notbatman]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

username: notbatman
amount: 5 mBTC
 
I singed up with just a username/password no email or other info.

Your 5 mbtc has been sent.  Would you like to add an email for future confirmations?  If so, you can send an email or ticket for privacy.  It not certainly not a problem.  We certainly apologize for the delay but this is a security feature we have implemented. 

Thanks.

[acantuta]

English is not my first language. I never received my payment (2 days ago).I sent email and I do not received answer. BetcoinPoker is scam.
My user: acantuta
amount: 201 chips. aprox 0.2BTC

[notbatman]

Received the 5 mBTC, thanks again.

[acantuta]

English is not my first language. I never received my payment (2 days ago).I sent email and I do not received answer. BetcoinPoker is scam.
My user: acantuta
amount: 201 chips. aprox 0.2BTC

I am still waiting for my payment.

[jeremypwr]

I've never had a problem with receiving payment from Betcoin (and I'm talking about more than $1.50)...

Looks like a bunch of FUD if you ask me...

5 mBTC?  Come on man 

[notbatman]

I've never had a problem with receiving payment from Betcoin (and I'm talking about more than $1.50)...

Looks like a bunch of FUD if you ask me...

5 mBTC?  Come on man 

Deposited 1 mBTC and pwnt some guys in Paris sit&go then tried to withdraw my 5 mBTC. After 11 hours the withdrawal was still pending so I posted here to ask WTF is up... I'll give 'em the benefit of the doubt that it was security feature for new accounts.

[Betcoin.AG]

English is not my first language. I never received my payment (2 days ago).I sent email and I do not received answer. BetcoinPoker is scam.
My user: acantuta
amount: 201 chips. aprox 0.2BTC

I am still waiting for my payment.

Hello, this is the same issue, there was no confirmation email responded to.  Also, you didn't ever submit a ticket or send an email.  We have many speakers of different languages.  We don't monitor bitcointalk 24/7 for support related questions, but do have a support system in place fore 24/7 support. 

Please provide an update for us at your leisure. 

[Betcoin.AG]

I've never had a problem with receiving payment from Betcoin (and I'm talking about more than $1.50)...

Looks like a bunch of FUD if you ask me...

5 mBTC?  Come on man 

Deposited 1 mBTC and pwnt some guys in Paris sit&go then tried to withdraw my 5 mBTC. After 11 hours the withdrawal was still pending so I posted here to ask WTF is up... I'll give 'em the benefit of the doubt that it was security feature for new accounts.

Thank you for comments jeremypwr as we process numerous withdrawals each day and would never scam someone that's why we didn't even comment on the "scam" word that everyone uses for freely, yet we have nearly 300 active players online right now. 

notbatman would you like us to add an email to your account for faster withdrawals.  That is what caused the delay.