BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker

[natmccoy]

Hello, I'm really enjoying betcoin poker, up to Bronze 2 rank!

I have a question though - I unlocked some Casino bonus chips via surprise box, however when I try to go to the blackjack tables or slots via betcoin.ag to play through to unlock my bonus, it says there was a log-in error. Is it not possible to access the casino in the U.S.A.? Am I doing something wrong?

[Betcoin.AG]

Hello, I'm really enjoying betcoin poker, up to Bronze 2 rank!

I have a question though - I unlocked some Casino bonus chips via surprise box, however when I try to go to the blackjack tables or slots via betcoin.ag to play through to unlock my bonus, it says there was a log-in error. Is it not possible to access the casino in the U.S.A.? Am I doing something wrong?

Thank you for your statements and congratulations on your level up in the VIP system!  To access your bonus, login to www.betcoin.ag go to your profile page and then click bonus.  You will find your casino bonus here. 

We are here anytime should you have any additional questions.  Thank you.

[Betcoin.AG]

I deposited thursday and could never sign up for the new depositors freeroll i emailed support and they never responded there was no ticket in my account and no indication of what the password was.

I had a similar problem with some satellite tickets that I won when I first started, are you sure you are looking in the right place?  To use a betcoin ticket, you have to go to the website, log in, click the little portrait in the upper right hand corner of the screen, and click on 'bonuses'.  That screen is where you should see any tickets you have, and you have to click 'register' on that screen to use them.

It's a pretty bad system and nowhere is it explained how to use it.

Thanks for the reply, yea that's where i was looking for it, that's also where you get the daily gift, but i didn't have any first deposit freeroll tickets there.

The New Depositor Freeroll is a password freeroll and what is your username so that we can review and send it to you.  As for the tickets being a "bad system", the other option is to auto register you in tournaments that you may not be able to play which is one of the biggest criticisms about satellites.  We give you now the ability through tickets to win a ticket and play any day when you have time.  The response to the ticketing system has been overwhelming positive and in fact this is our first complaint! 

We know you can't please 100% of our players 100% of the time but we will always try!  Good luck. 

I actually like the tickets in the website the way it is now, I've had no trouble finding it.

It's just that the ticket i was looking for was not there.

This site is all types of awesome It's hard to believe there is a site like this in 2015 with all the rewards that they offer and status points that never reset like other sites in the industry where you have to be a slave to the site just to keep your status and obviously no bs when it comes to depositing and withdrawing thanks to bitcoin. 

It really is amazing and i hope this is just the beginning.

We certainly appreciate you taking time to write these statements.  We are working very hard to continue to deliver an even better experience everyday.  This is just the beginning and we welcome all thoughts, feedback and suggestions anytime. 

On another note, we try to get back to every request, email, ticket as quickly as possible and we are working on ways to improve all aspects of the experience including customer service every day.

We appreciate you joining us and we are here anytime. 

[Betcoin.AG]

New site is really impressive.  Keep it up guys!

Thank you!  Much more to come.

[notbatman]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

[Betcoin.AG]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

[notbatman]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

username: notbatman
amount: 5 mBTC
 
I singed up with just a username/password no email or other info.

[Betcoin.AG]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

username: notbatman
amount: 5 mBTC
 
I singed up with just a username/password no email or other info.

Your 5 mbtc has been sent.  Would you like to add an email for future confirmations?  If so, you can send an email or ticket for privacy.  It not certainly not a problem.  We certainly apologize for the delay but this is a security feature we have implemented. 

[notbatman]

11 hours now and my withdrawal is still pending...

Are you guys scammers or something, what gives?

What is your username and how much was the amount?  We see no support tickets asking about withdrawals, therefore we cannot help you.  We also do have withdrawals confirmed via email now, however this is not a requirement, but we will need to know your username and the amount of the withdrawal to help you. 

username: notbatman
amount: 5 mBTC
 
I singed up with just a username/password no email or other info.

Your 5 mbtc has been sent.  Would you like to add an email for future confirmations?  If so, you can send an email or ticket for privacy.  It not certainly not a problem.  We certainly apologize for the delay but this is a security feature we have implemented. 

Thanks.

[acantuta]

English is not my first language. I never received my payment (2 days ago).I sent email and I do not received answer. BetcoinPoker is scam.
My user: acantuta
amount: 201 chips. aprox 0.2BTC

[notbatman]

Received the 5 mBTC, thanks again.

[acantuta]

English is not my first language. I never received my payment (2 days ago).I sent email and I do not received answer. BetcoinPoker is scam.
My user: acantuta
amount: 201 chips. aprox 0.2BTC

I am still waiting for my payment.

[jeremypwr]

I've never had a problem with receiving payment from Betcoin (and I'm talking about more than $1.50)...

Looks like a bunch of FUD if you ask me...

5 mBTC?  Come on man 

[notbatman]

I've never had a problem with receiving payment from Betcoin (and I'm talking about more than $1.50)...

Looks like a bunch of FUD if you ask me...

5 mBTC?  Come on man 

Deposited 1 mBTC and pwnt some guys in Paris sit&go then tried to withdraw my 5 mBTC. After 11 hours the withdrawal was still pending so I posted here to ask WTF is up... I'll give 'em the benefit of the doubt that it was security feature for new accounts.

[Betcoin.AG]

English is not my first language. I never received my payment (2 days ago).I sent email and I do not received answer. BetcoinPoker is scam.
My user: acantuta
amount: 201 chips. aprox 0.2BTC

I am still waiting for my payment.

Hello, this is the same issue, there was no confirmation email responded to.  Also, you didn't ever submit a ticket or send an email.  We have many speakers of different languages.  We don't monitor bitcointalk 24/7 for support related questions, but do have a support system in place fore 24/7 support. 

Please provide an update for us at your leisure. 

[Betcoin.AG]

I've never had a problem with receiving payment from Betcoin (and I'm talking about more than $1.50)...

Looks like a bunch of FUD if you ask me...

5 mBTC?  Come on man 

Deposited 1 mBTC and pwnt some guys in Paris sit&go then tried to withdraw my 5 mBTC. After 11 hours the withdrawal was still pending so I posted here to ask WTF is up... I'll give 'em the benefit of the doubt that it was security feature for new accounts.

Thank you for comments jeremypwr as we process numerous withdrawals each day and would never scam someone that's why we didn't even comment on the "scam" word that everyone uses for freely, yet we have nearly 300 active players online right now. 

notbatman would you like us to add an email to your account for faster withdrawals.  That is what caused the delay. 

[Betcoin.AG]

Received the 5 mBTC, thanks again.

You are very welcome and thanks for updating the thread. 

[Betcoin.AG]

It's finally here!!!  Many of you who had higher rankings will see those return and the benefits are unlike any other VIP program in online gaming!

Betcoin.ag Announces New VIP Player's Club & BONUS!

https://www.betcoin.ag/betcoinag-announces-new-vip-players-club-bonus-0

The Betcoin.ag VIP Player's Club features 19 levels and big rewards for casino, sports book and poker room play and includes a Daily SURPRISE BOX based on your level!



We are pleased to announce the Betcoin.ag VIP Player's Club providing you with the most rewards in the industry and a Daily SURPRISE BOX based on your level. Your rewards earn you many benefits at Betcoin and your play in the casino, sportsbook and poker room all increases your level. The VIP Player's Club can be found here: www.betcoin.ag/vip

The Levels
There are 19 VIP levels starting with Bronze III and ending with Master. Each level awards you with casino rewards which include lossback and betback, sports rewards which include lossback and betback and poker rewards which include rakeback and special tournament / promotion entry. BETBACK PAYS YOU BACK EVERYTIME YOU WAGER INSTANTLY!

How to Level Up
You level up by earning status points. Status points are earned in the casino and sportsbook with every bet placed. In the poker room status points are earned based on rake and the tournament fees. The amount of status points earned are as follows:

Casino 1 Chip Bet = 0.2 Status Points therefore 100 Chips Bet (0.1 btc) = 20 Status Points Earned

Sportsbook 1 Chip Bet = 0.1 Status Points therefore 100 Chips Bet (0.1 btc) = 10 Status Points Earned

Poker 1 Chip Rake = 6 Status Points therefore 100 Chips Raked (0.1 btc) = 600 Status Points

Rewards
Betcoin offers an industry leading amount of rewards based on your level in the VIP program including the following:

SURPRISE BOX - The Surprise Box is a random prize that a player is eligible to receive every day. The prize can be a number of things such as a Casino or Poker Bonus, Free Spins, Status Points, Betcoin Points and so on. To claim the prize a player must log into their Betcoin.ag account. The size of the prize depends on the VIP level and the higher the level the greater the prize.

Status Points - Status Points determine your VIP rewards level. Status Points are accumulative and do not reset ever. The more Status Points you earn the greater the rewards you will earn.

Betcoin Points - Betcoin Points are points that can be redeemed directly for chips or other great prizes. Betcoin Points are earned though various promotions and are used to pay out Rakeback in poker, Lossback in the sportsbook and Betback in the casino and sportsbook.

Rakeback - Rakeback is the amount of poker rake or poker tournament fees that the player gets credited back to their account. Rakeback is paid in the form of Betcoin Points.

Lossback - Lossback is the amount of losses the player gets credited back to their account in the casino and sportsbook. Lossback in the sportsbook is paid in the form of Betcoin Points. Lossback in the casino is paid through a Casino Bonus.

Betback - For every bet placed in the casino or sportsbook a percentage of that bet will be paid back to the player through a bonus in the casino and Betcoin Points in the sportsbook. The percentage paid back to the player is based in the VIP level. Betback applies to the casino and sportsbook only.

Casino Bonus - A Casino Bonus is a bonus that enables a player to play a select group of games for free. Each Casino Bonus usually has a minimum rollover requirement which must be met in order to receive the bonus chips.

Casino Free Spins - Free Spins in the casino allow a player to spin a designated slot machine for as many spins as they are awarded. Any winnings from the free spins are credited to the player's account.

Poker Tickets - Poker Tickets can be used to enter specific poker tournaments for free. 1 ticket gives a player free access to the designated tournament. A player can accumulate as many tickets as they want for a specific event and tickets can be used at any time for that specific event. You do not have to use the ticket the same day you receive it.

Where to find your status?
You can login to www.betcoin.ag, click your username in the upper right hand corner and then click profile. You will see a badge next to your name. You can also login to the poker client, casino or sportsbook click Wallet, Player's Club and Rewards Details.

VIP Player's Club Announcement Bonus
To celebrate our new VIP Player's Club we are offering a limited time 100% deposit bonus in the casino up to 1 btc. Simply deposit 0.05 btc or more, comment on this thread about what your favorite part of the bonus program is and submit a ticket at www.betcoin.ag/support with your username, amount deposited and VIP Player's Club Bonus in the subject to earn your bonus. This bonus will expire Tuesday, December 30 at 8pm EST.

Please visit the Betcoin VIP Player's Club at www.betcoin.ag/vip

Thank you for playing with us and good luck!

[CryForMeSky]

I'm going to be honest, it's a little aggravating seeing you advertise for your VIP program so often when many people are short hundreds/thousands of SP and BP for weeks now.  Any update as to when that is going to get rectified?

[Betcoin.AG]

I'm going to be honest, it's a little aggravating seeing you advertise for your VIP program so often when many people are short hundreds/thousands of SP and BP for weeks now.  Any update as to when that is going to get rectified?

The only issue with the VIP system which has been announced since the beginning is that WPN tourneys and sng's are not being included in the total but should be by end of March and we hope to have them applied retroactively to 1/1/15.  This has been stated since the beginning and is the only issue with the VIP system. 

The VIP system applies to a multitude of other aspects of the gaming space at Betcoin and has worked extremely well since inception and been very popular.