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tim14
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May 21, 2014, 02:24:01 PM |
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I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there! I wouldn't update your email address either. Who's to say you are who you're saying you are? The problem is you and your locked email account, not the exchange. This is why all exchanges have procedures to verify who is real and who is trying to scam the exchange or other customers. Mintpal was able to verify my credentials in less than two hours. poloniex in the same situation has done jack shit in 2 days. This is the whole point. It's about customer service. Some business owners understand that. |
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Lohoris
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May 21, 2014, 04:05:29 PM |
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I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there! Like if nobody cautioned against it time and again during the last months... People just won't listen and use it anyway, people will lose money, their fault, so far so good. |
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fudge
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May 21, 2014, 11:43:47 PM |
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Haшa гpyшa нaйpoзкopчyмaкyвaтiшa!
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Geeza6969
Newbie
 Offline
Activity: 18
Merit: 0
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May 22, 2014, 01:01:34 AM |
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I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there! Agreed, terrible and rude support, seems they are doing you a favour letting you use their exchange. |
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Nthused
Legendary
Offline
Activity: 1554
Merit: 1001
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May 22, 2014, 02:05:43 AM |
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Please add Denarius [DRS]The "Real" Roman Coin Gambling and Games to earn more DRS just like how the Romans did, Will you Risk it all to become rich ! https://bitcointalk.org/index.php?topic=591323.0 |
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Queeq
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May 22, 2014, 08:53:29 PM |
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I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there! Agreed, terrible and rude support, seems they are doing you a favour letting you use their exchange. I had very nice experience with support. Angela, in particular, if I remember correctly. Had stuck transaction - resolved in minutes. Sure it's barely comparable to your problem, but I believe support is good in general. That's simply your case is specifically uncommon. |
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unpure
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May 22, 2014, 09:09:34 PM |
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Seem like a slow exchange.
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CoolStoryBro
Member
Offline
Activity: 89
Merit: 10
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May 23, 2014, 07:02:25 AM |
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Website is super slow. It's almost never opening from mobile devices, and even PC version works very slow and buggy (currently Markets tab not working properly).
Additionally if you're logged in and switching to the "Home" tab you will be requested to login for no reason (but you would be able to return back to Exchange and operate without problems).
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fairglu
Legendary
Offline
Activity: 1100
Merit: 1032
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May 23, 2014, 07:18:26 AM |
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poloniEx is unreachable most of the time these days  And often when a page starts to load it'll be incomplete (order book empty, etc.) |
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Pffrt
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May 23, 2014, 12:40:29 PM |
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poloniEx is unreachable most of the time these days And often when a page starts to load it'll be incomplete (order book empty, etc.) Tell me about it, what is up with their servers  With 1000 BTC daily volume you'd think they can pay for some bandwidth |
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mozurt
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May 23, 2014, 03:13:48 PM |
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i can't open exchanger very slow loading
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Coindacioius
Member
Offline
Activity: 98
Merit: 10
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May 23, 2014, 09:47:48 PM |
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"the webpage is not available"
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CryptoGuy
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May 23, 2014, 10:22:47 PM |
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It's back up for me
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<Insert favorite coin here>
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CoolForCoins
Newbie
Offline
Activity: 26
Merit: 0
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May 23, 2014, 10:44:51 PM |
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Come back soon Polo! I can't make sound financial decisions without help from the Trollbox.  |
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BitzMD
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May 25, 2014, 04:18:31 AM |
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Why has my account all of a sudden been frozen? Please Busoni look into this I have a large number of coins sitting there.
This is beyond frustrating.
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WheresWaldo
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May 25, 2014, 04:52:06 AM |
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poloniEx is unreachable most of the time these days And often when a page starts to load it'll be incomplete (order book empty, etc.) Tell me about it, what is up with their servers With 1000 BTC daily volume you'd think they can pay for some bandwidth just shows you where the money is going. |
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soccosocco
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May 25, 2014, 04:55:53 AM |
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i can't open exchanger very slow loading
I can open it, try clear your cookies and cache  |
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CoolloveCoin
Member
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Activity: 112
Merit: 10
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May 25, 2014, 10:12:00 AM |
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