lxp365
Newbie
 Offline
Activity: 9
Merit: 0
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July 09, 2015, 10:22:44 AM |
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Are the tickets being looked at? I've had 2 tickets with rentals that are offline and or not working since start time almost 12 hours and not even a reply to them. I requested cancellation and refund, not even an acknowledgement. .. .. ...  Because the "betarigs" server is a problem, so when you hire my rig when I did not receive any e-mail alert, and I am very sorry When you next lease, please send in an email to me, I'll add my e-mail address in the rig page |
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mrbodz
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July 09, 2015, 01:28:20 PM |
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All Payments for the past 2 days sent out now. Emails will hopefully be resolved soon.
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thedreamer
Legendary
Offline
Activity: 1694
Merit: 1002
Go Big or Go Home.....
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July 09, 2015, 05:44:43 PM |
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Looks like I got all but the current ones, so looks good.
TY
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Go Big or Go Home.
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thedreamer
Legendary
Offline
Activity: 1694
Merit: 1002
Go Big or Go Home.....
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July 09, 2015, 07:10:40 PM |
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Are the tickets being looked at? I've had 2 tickets with rentals that are offline and or not working since start time almost 12 hours and not even a reply to them. I requested cancellation and refund, not even an acknowledgement. .. .. ... Because the "betarigs" server is a problem, so when you hire my rig when I did not receive any e-mail alert, and I am very sorry When you next lease, please send in an email to me, I'll add my e-mail address in the rig page Fix your damn rigs or stop offering them for rental. You're fing up api rentals. |
Go Big or Go Home.
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lxp365
Newbie
Offline
Activity: 9
Merit: 0
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July 10, 2015, 09:15:06 AM |
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Are the tickets being looked at? I've had 2 tickets with rentals that are offline and or not working since start time almost 12 hours and not even a reply to them. I requested cancellation and refund, not even an acknowledgement. .. .. ... Because the "betarigs" server is a problem, so when you hire my rig when I did not receive any e-mail alert, and I am very sorry When you next lease, please send in an email to me, I'll add my e-mail address in the rig page Fix your damn rigs or stop offering them for rental. You're fing up api rentals. Sorry, this is an accident， Next time will not be the case， Now, the rig back to normal, welcome to continue to lease |
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itemdop
Newbie
Offline
Activity: 26
Merit: 0
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July 10, 2015, 09:47:56 AM |
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website offline and also rig that was rent  |
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kprell40
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July 10, 2015, 11:09:00 AM |
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website offline and also rig that was rent I also see it's offline, and i did have a renter two. I hope it back online soon  |
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mrbodz
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July 10, 2015, 02:56:27 PM |
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sorry about the downtime. looks like a DDOS. getting things back online now
Ahmed
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thedreamer
Legendary
Offline
Activity: 1694
Merit: 1002
Go Big or Go Home.....
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July 10, 2015, 03:05:20 PM |
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Sorry, this is an accident，
Next time will not be the case，
Now, the rig back to normal, welcome to continue to lease
No thanks, your rigs and service is sheyt.. |
Go Big or Go Home.
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mrbodz
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July 10, 2015, 04:07:37 PM |
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I'll pause rentals and roll back the timer to when betarigs went offline this time.
Ahmed
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djeZo
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July 10, 2015, 04:11:21 PM |
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sorry about the downtime. looks like a DDOS. getting things back online now
Ahmed
How the hell you manage to get DDOSed and loose website under CF protection? |
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mrbodz
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July 10, 2015, 04:13:01 PM |
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from what i can tell. it was on the stratum ports leading to a null route. Ask anyone and they'll tell you that they arent protected under CF.
Ahmed
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djeZo
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July 10, 2015, 04:32:52 PM |
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from what i can tell. it was on the stratum ports leading to a null route. Ask anyone and they'll tell you that they arent protected under CF.
Ahmed
You have web and stratum on same IP? |
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mrbodz
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July 10, 2015, 04:51:40 PM |
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we have a load balancing proxy on 1 IP which is a proxy to 2 web servers and 3 stratum servers. that was knocked offline (aka haproxy)
EDIT: Brought it all back online now.
Ahmed
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mrbodz
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July 10, 2015, 05:01:22 PM |
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10 Hours added to all rentals.
Ahmed
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djeZo
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July 10, 2015, 05:04:33 PM |
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we have a load balancing proxy on 1 IP which is a proxy to 2 web servers and 3 stratum servers. that was knocked offline (aka haproxy)
EDIT: Brought it all back online now.
Ahmed
Which moron advised you to do it like that? That is super easy to knock down then... If you utilize CF, then you should protect it in a way so nobody can ever learn your webserver IP which means attackers cannot easily DDOS you. |
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mrbodz
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July 10, 2015, 05:15:43 PM |
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I am aware of that. Its a temporary measure until our own servers come online. (Currently waiting to be setup at the DC)
Ahmed
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thedreamer
Legendary
Offline
Activity: 1694
Merit: 1002
Go Big or Go Home.....
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July 10, 2015, 07:12:36 PM |
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10 Hours added to all rentals.
Ahmed
None of my rentals were extended and have since finished. Also, again your support has closed an OpEN ticket regarding another crappy rig/owner with no hashing that I asked for a refund yesterday, yet the refund has not gone through. Tell your support people to stop closing tickets unless they are really closed. -tD |
Go Big or Go Home.
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mrbodz
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July 10, 2015, 07:21:50 PM |
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File a ticket and we'll refund the lost time.
Also i'll keep that issue in mind. Will tell them now
Ahmed
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thedreamer
Legendary
Offline
Activity: 1694
Merit: 1002
Go Big or Go Home.....
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July 10, 2015, 07:58:18 PM |
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File a ticket and we'll refund the lost time.
Also i'll keep that issue in mind. Will tell them now
Ahmed
Done and Done. So right now I have 5 tickets open for refunds : #311 Created on Fri, 10 Jul at 8:57 PM BEING PROCESSED #310 Created on Fri, 10 Jul at 8:52 PM BEING PROCESSED #309 Created on Fri, 10 Jul at 8:50 PM BEING PROCESSED #294 Created on Fri, 10 Jul at 2:34 AM Agent: Lesley Banister BEING PROCESSED #204 Created on Thu, 2 Jul at 3:24 PM Agent: Ahmed Bodiwala BEING PROCESSED #203 Created on Thu, 2 Jul at 3:22 PM Agent: Ahmed Bodiwala |
Go Big or Go Home.
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