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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 211718 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic.
lasgou
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March 13, 2014, 06:09:17 PM
 #2841

Get my 0.24574003 bitcoin back
user: lasgou

1KD2xrwn3NhhcmvVPuUfVADLtuUVwY5EQd
Giggety
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March 13, 2014, 06:13:26 PM
 #2842



In the recent days I have been receiving a lot of attention in regard to the CoinMarket.IO website. I would like to state that I am not the owner, developer or operator of this exchange. The website is only hosted within our infrastructure, and was delivered CoinMarket.IO as a development platform.

 

With background in recent feedback from users, we have chosen to terminate the hosting with CoinMarket.IO, as their users intrusive and threatening feedback is seriously affecting the well-being of myself and my family.

 

The owner/developer has been notified about the termination, and will have until the end of this month (march 2014) to move the website-, e-mail- and DNS services to another provider, and update the whois database with the actual information.

 

I have asked the owner of CoinMarket.IO that they communicate with their users, and work on resolving any issues they might have with their users.

 

If CoinMarket.IO has not moved by april 1st 2014, the servers hosting CoinMarket.IO will be shut down, and an empty page will welcome the users with contact information to the website owner.

 

I ask for your understanding, that as an infrastructure hoster, I have no possibilty to help you with any inquiries about the website itself or its content.

 

Lastly, I kindly ask that you accept this statement as my only and final statement regarding CoinMarket.IO.

There are serious morons lurking around the forums. Threatening a hosting company/owner is the stupidest thing I ever heard.

Let's hope the dev will respond as soon as possible with clear steps because now we have a deadline.

Before that we have to have our coins back or we have to find a way to get to the owner.


Ps update the wallets there aren't allot of coins. People who are withdrawing are new support tickets that have stuck coins that needs to be manually transferd.
Act now Save later
raiden00
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March 13, 2014, 06:27:36 PM
 #2843

Dear support, my coins disappeared. Please fix it.
username: raiden00
Timestamp   Amount   Coin   Requester IP   Status
Mon Mar 10 2014 15:34:27    10613200.274   LEAF   173.245.53.86   confirmed
naaktslak
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March 13, 2014, 06:28:47 PM
 #2844

Anyone able to withdraw USDe successfully today ?
Just successfully withdrew Leaf and USDe, to bad they aint worth anything at the moment.
Still waiting for Noble and BTC.

Isnt the dev on IRC?

Did you checked your wallet to see if USDe is there ?

I just did a test withdrawal & got a tx id but coins did not show up in my wallet.

Coino withdrawal is working today.
yes coins are in my wallet.

This is bullshit! Give us the address of the blockchain
what is the address of blockchain of usde?

pablog
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March 13, 2014, 06:30:45 PM
 #2845

Just to let you know guys:
I've been able to withdraw my reddcoins \o/
yeppers
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March 13, 2014, 06:39:09 PM
 #2846

I just withdrew my digibytes and usde but when I got the my bitcoins it stopped me........damn
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March 13, 2014, 06:47:09 PM
 #2847

Has anyone successfully withdrawn btc from there?? The email confirmation said it needed to be done manually. uhh.

I recommend transferring your btc to alts and then withdraw. Should be much more safer since the site is not wanting to cooperate with btc withdrawals but are allowing alt withdrawals. Reeks of scam.
bitarri
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March 13, 2014, 06:52:20 PM
 #2848

Apparently only new withdraws are working.

The problem is with the STUCK WITHDRAWS

Dev: PLEASE PROCESS STUCK WITHDRAWS ASAP, DON'T MESS WITH PEOPLE'S MONEY, OTHERWISE THERE WILL BE DIRE CONSEQUENCES. SEE PM MESSAGES.
TamiLee
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March 13, 2014, 06:57:09 PM
 #2849

Has anyone successfully withdrawn btc from there?? The email confirmation said it needed to be done manually. uhh.

Then I tried clicking the link that would cancel my withdrawal and it said: It's not happening.
Really, It's not happening? What kind of language is that?

I recommend transferring your btc to alts and then withdraw. Should be much more safer since the site is not wanting to cooperate with btc withdrawals but are allowing alt withdrawals. Reeks of scam.

Until people start receiving btc you can consider this a scam until proven otherwise

The post by El Chapo would make me worry if I was these guys. Drug money might be involved here but not sure why they would trade on this exchange in the first place.
jlynch2000
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March 13, 2014, 07:11:17 PM
 #2850

My withdrawal of BTC is still pending from 2/24/2014, please fix.  Username: jlynch2000
lowww
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March 13, 2014, 07:25:57 PM
 #2851

The dev is online now at this forum!
coinmarket.io (OP)
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March 13, 2014, 07:26:26 PM
 #2852

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.
C3ALL
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March 13, 2014, 07:30:00 PM
 #2853

I've sent you at least 4 PMS asking you to sort my account and manually process my coin withdrawals.  You have not answered a single one!

I have not received any confirmation emails and my coins have been stuck in pending for almost three weeks.

I will be asking the law to speak to Kenneth, and requesting he give up YOUR details unless you sort my issue right now.

lowww
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March 13, 2014, 07:39:50 PM
 #2854

What about stuck deposits?
bitarri
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March 13, 2014, 07:41:02 PM
 #2855

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.

Everyone please pause posting until tomorrow so people see Dev message above.

Let's hope the Dev is sincere this time. We'll see tomorrow.
KenChanYu
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March 13, 2014, 07:41:27 PM
 #2856

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.

Thank you for this update. I just want to say one thing don't be scared of the community... feel free to tell us what happened and not remain silent and we will try help.
Mayhem007
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March 13, 2014, 07:43:20 PM
 #2857

THE SITE IS LIVE

Remove your money now!!
lemfuture
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March 13, 2014, 07:44:23 PM
 #2858

This withdraw request was already confirmed earlier. Transaction id:
 Huh no tx id for my btc withdrawal
confirmed but still havent received any

1ADLcfwTofFXb95pKhebpeRkJ4WTWsvQXB
C3ALL
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March 13, 2014, 07:45:21 PM
 #2859

And surprise surprise they are offline again without responding to ANY individual queries.  Utter scam.

thoughtspot
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March 13, 2014, 07:49:18 PM
 #2860

CoinMarket.io status update

1. What happened?


Reading between the lines:

We beg via official channels for weeks for an honest transparent accounting of the issues and updates in some frequency as to what is being done to remedy them.  We are met with infrequent and vague reports.  Then some users freak out and attack the innocent hosting service provider - and this does the trick.  This post is all we have been asking for.  Regular updates on the progress of the fixes - even if that means describing new issues as they are found - is all we wanted.

Because it took such extreme measures to get this information out of Coinmarket, I'm actually thankful for the assholes that harassed the hosting company.  Sometimes an angry idiot can wake people up to what they SHOULD have been doing ALL ALONG.

No sympathy here.  Keep up the regular updates, and I might just consider using this exchange again in future.....
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