papampi
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Activity: 686
Merit: 140
Linux FOREVER! Resistance is futile!!!
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October 31, 2017, 12:10:41 PM |
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it is 18th day and we are still disabled.....please enable accounts thank you Are your bittrex account already enhanced? If it has not yet been enhanced then do so, bittrex support team will respond to your ticket, you just need to do what they ask then your account will be re-enable. My account was already "Enhanced Verified" when disabled, sent them all they asked ( selfie, id, ...) No contacts other than the automated response. It will be 3 weeks in 2 days.
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natal
Newbie
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Activity: 36
Merit: 0
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October 31, 2017, 01:29:35 PM |
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Perhaps you have reason to not say the reason for the lock, but you have no reason to completely ignore your users and not give any comments!
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rapidleech
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October 31, 2017, 11:04:36 PM |
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do not deposit a single dollar in this scam exchange 19 days passed since they disabled our accounts & not a single response
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rapidleech
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November 01, 2017, 10:18:39 AM Last edit: November 01, 2017, 10:28:43 AM by rapidleech |
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hyajam
Newbie
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Activity: 1
Merit: 0
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November 01, 2017, 10:24:48 AM |
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I've just recently joined the forum, though I have been reading it for while. I'm here to tell my story and advice others not to use bittrex.
Bittrex suddenly closed my account without a prior notice and they do not answer my requests even after providing all the information for identification. I'm a student and that money they stole was my savings after about a year. I tried to make more money by trading in cryptocurrency. It's just totally unfair.
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Chol_gol
Member
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Activity: 136
Merit: 10
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November 01, 2017, 12:20:26 PM |
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thank you so much for listing these sites and news. anyway its hopeful that our voices have been heard. and we will be able to get support from cryptocurrency community and take back our money
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MarketMagic
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November 01, 2017, 12:32:32 PM |
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They can do as they please in the end as the individual has no power.They even lie and say its only a few accounts in order to isolate people and make them feel powerless in the false impression that they are the only ones with issues when in fact it is a much large % of accounts.This is simply to generate a narrative that accounts affected are non compliant so you will feel awkward in complaining in case you look like you are some type of black sheep.It is a common underhanded tactic used by shady companies and corporate types in order to railroad people into compliance with their terms through extortion and blackmail.If you owed them money or witheld their funds in this manner I would imagine they would have lawyers filing lawsuits and all forms of litigation with probably over 100 various charges and your bill would end up in many thousands/millions of dollars when they are finished with you.They probably would sue you for interest on funds held and loss of potential earnings/profits and other litigation for undue stress caused etc etc etc
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█████████████████████
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Colorblind
Member
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Activity: 392
Merit: 41
This text is irrelevant
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November 01, 2017, 12:35:50 PM |
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I've just recently joined the forum, though I have been reading it for while. I'm here to tell my story and advice others not to use bittrex.
Bittrex suddenly closed my account without a prior notice and they do not answer my requests even after providing all the information for identification. I'm a student and that money they stole was my savings after about a year. I tried to make more money by trading in cryptocurrency. It's just totally unfair.
I understand that anyone should have right to maintain their privacy but would you minde giving up some of it and tell us more about yourself so we could restore logic behind bittrex actions: 1. Where are you from (where are you living and what is your current location)? 2. How did you obtained initial currency you deposited to Bittrex? 3. How often you did trades on their platform? This information can provide grounds for determining the logic bittrex uses to disable accounts even though they don't release official statement. Thanks!
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Chol_gol
Member
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Activity: 136
Merit: 10
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November 01, 2017, 01:07:53 PM Last edit: November 01, 2017, 02:05:57 PM by Chol_gol |
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I have read and copied bittrex terms and conditions I have also made a video on all of their terms. so that if they change them in future, I would know that it has been manipulated and that's not what I have agreed upon while registration. every body can has their own copy of the terms and you can also make a movie of your account and your coins your deposits and their tx and withdraws and tx. so that if they delete your account you have a document. in their terms they have mentioned that they can terminate and disable an account without notice but they will return all his coins please see
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natal
Newbie
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Activity: 36
Merit: 0
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November 01, 2017, 01:49:20 PM |
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They are attempting so hard...
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conan96a
Newbie
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Activity: 2
Merit: 0
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November 01, 2017, 01:56:42 PM |
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you are scam you disabled Syrians accounts without any reason
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SyGambler
Legendary
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Activity: 2436
Merit: 1804
guess who's back
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November 01, 2017, 02:05:41 PM |
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spread the word so bittrex will start paying Syrians their hard earned money https://bitcointalk.org/index.php?topic=2344584.0this is not how a reputable company treats its users , I asked bittrex few months ago about if it's ok for Syrians to join their site and they said it's ok now they blocked all Syrian IPs people have money lost in this platform , and they don't deserve to be treated this way Bittrex owners show some dignity and don't scam 3rd world countries their money
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Colorblind
Member
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Activity: 392
Merit: 41
This text is irrelevant
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November 01, 2017, 02:16:57 PM |
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you are scam you disabled Syrians accounts without any reason
It is more and more looks like bittrex is screwing with people in countries that are under US sanctions. I wonder if Russian users are next (Crimean in particular)? Those actions should be announced no doubt...
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IIV
Member
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Activity: 130
Merit: 16
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November 01, 2017, 02:21:26 PM |
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you are scam you disabled Syrians accounts without any reason
It is more and more looks like bittrex is screwing with people in countries that are under US sanctions. I wonder if Russian users are next (Crimean in particular)? Those actions should be announced no doubt... I don't know how they are targeting but my account to got locked and are asking for documents. I'd rather let them steal my hundred bucks than selling my identity. Everyone should ditch this exchange.
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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November 01, 2017, 02:25:57 PM |
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you are scam you disabled Syrians accounts without any reason
It is more and more looks like bittrex is screwing with people in countries that are under US sanctions. I wonder if Russian users are next (Crimean in particular)? Those actions should be announced no doubt... I don't know how they are targeting but my account to got locked and are asking for documents. I'd rather let them steal my hundred bucks than selling my identity. Everyone should ditch this exchange. what they are doing is a pure scam , yes the US isn't ok with dealing with Syrians but Bittrex shouldn't accept Syrians from the beginning I contacted them before joining , that was like 3 months ago and they said that they do accept Syrians https://prnt.sc/h0wocqthere is no single reason for them to prevent Syrians from withdrawing their money , that's a huge scam
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Chol_gol
Member
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Activity: 136
Merit: 10
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November 01, 2017, 02:39:06 PM |
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you are scam you disabled Syrians accounts without any reason
It is more and more looks like bittrex is screwing with people in countries that are under US sanctions. I wonder if Russian users are next (Crimean in particular)? Those actions should be announced no doubt... I don't know how they are targeting but my account to got locked and are asking for documents. I'd rather let them steal my hundred bucks than selling my identity. Everyone should ditch this exchange. what they are doing is a pure scam , yes the US isn't ok with dealing with Syrians but Bittrex shouldn't accept Syrians from the beginning I contacted them before joining , that was like 3 months ago and they said that they do accept Syrians https://prnt.sc/h0wocqthere is no single reason for them to prevent Syrians from withdrawing their money , that's a huge scam I am from Iraq. I have the same issue. and before joining I asked them. and they said its ok you can sign up
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Chol_gol
Member
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Activity: 136
Merit: 10
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November 01, 2017, 02:56:58 PM |
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I want to make a telegram group. I want all those whose account has been disabled to join to this group. and if we needed to file a lawsuit against them we can do it collectively for better results. everybody is welcome here is group: https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg
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papampi
Full Member
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Activity: 686
Merit: 140
Linux FOREVER! Resistance is futile!!!
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November 01, 2017, 06:46:23 PM |
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After almost 3 weeks I got a new robotic respond : Hi papampi, Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand. You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests. ** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com/agent/tickets/282802. ** If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you. We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand. Thank you, Your Bittrex Support Team Follow us on Twitter @ https://twitter.com/BittrexExchangeAt least I got a response from support ... I should be happy ...
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Chol_gol
Member
Offline
Activity: 136
Merit: 10
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November 01, 2017, 07:24:29 PM |
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After almost 3 weeks I got a new robotic respond : Hi papampi, Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand. You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests. ** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com/agent/tickets/282802. ** If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you. We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand. Thank you, Your Bittrex Support Team Follow us on Twitter @ https://twitter.com/BittrexExchangeAt least I got a response from support ... I should be happy ... this is automatic, i got this 5 days ago, and after I replied it, later i noticed it was marked as "Solved"
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