BetChain.com |over 1,000 games | Jackpots | Provably Fair

[Divinityxd]

Noones really gonna believe a newbie vouch guys. Could be a betchain shill. I personally play there myself and can vouch that the casino always pays out(slow as hell at times) whenever someone from support is on. Usually 1-2 times a day you can get a cashout from there as its all manual. I can also say that ive had acouple decent wins there for .3-1btc, but here lately ive just had my ass handed to me. Im down a good .7btc this week on their slots.

Ill prob take a break as it feels like the machines are on eat mode this week

Their cashout time is ridiculously slow, was waiting 5 days for withdraw to arrive in my Wallet

This is something that is implemented for a purpose. Websites, even Casino's who operate using Bitcoin, that have 'instant' processing are more vunerable to hack-attacks and should there be a successful attempt everyone could kiss their coins (balance) goodbye forever!

Betchain doesn't keep their hot wallet loaded with btc, and to be honest, I feel much safer here than elsewhere for this purpose (as these hack-attempts are not very uncommon at all these days).

Despite this, Betchain will ALWAYS process your withdrawal within 8 to 12 hours at the very most - thats rare, extremely rare (if they are very verrry busy this could occur), as they have always processed my withdrawals, and my woman's withdrawals, within 2-3 hours tops. There was one time it took 7 hours, and one time it took 9 hours (was on a Sunday both times, and was both initiated very late, 1-2am EST).

By the way, its recommended to simply copy and paste this everytime to iniate a Withdrawal-Request on your Account. (Minus quptations, lol):

Subject line: Withdrawal Initiated, details included.
Message Body: Hey, I had just initiated a withdrawal request of XX BTC/$USD/EUR - I was hoping you could process this as soon as possible, please and thank you:).


Edit: I had forgotten to mention this in my review:( Show Candy this please someone!

**Kudos to Candy, you rock chick! Defiantly an outstandingly-amazing employee, she simply won't settle for anything less then having her clients completely satisfied - this sort of treatment is why I love this casino, I never have in my many years of playing Online, been treated in such a manpr:) Keep the amazing work up!

They are advertising instant withdrawals and they proccess BTC payments via Cubits and they take care of everything (hackers, double spend, withdrawals etc.)
Their support do not work on weekends.
You are VIP most players are not.

Well, I have been having no issues getting asisstance on weekends, mind you it is a bit slower but it still happens.

[Jog4444]

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

[Mscheryl]

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

I'm having the same problem this weekend also.

[joksim299]

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

I'm having the same problem this weekend also.

You must be very patient if you are playing at BetChain. Average support answer time is 48+h

[elm]

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

why don't you open a scam accusation if your claim is legit?

[BetChain]

Hi,
Please contact support@betchain.com to resolve this. There are only 2 withdrawals pending (the accounts are duplicate accounts) and we have been emailing and live chat messaging the player with these duplicate accounts to resolve it. I don't know if this is you? Please email us.

[BetChain]

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[Jog4444]

Hi,
Please contact support@betchain.com to resolve this. There are only 2 withdrawals pending (the accounts are duplicate accounts) and we have been emailing and live chat messaging the player with these duplicate accounts to resolve it. I don't know if this is you? Please email us.

Afternoon,
I don't have duplicate accounts.
Only have one.
but payment went through after long while, so thanks though!
I get worried after 24 hours passes ..

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

why don't you open a scam accusation if your claim is legit?

Elm,
It was legit. I'm a very passive guy and gave them benefit of the doubt though.
They paid me roughly 54 hours after pending withdrawal.
If it would have went past 72 hours I would a opened up a scam accusation.

Thanks!

ps. Still like betchain, just gotta keep us players more informed!

[joksim299]

Hi,
Please contact support@betchain.com to resolve this. There are only 2 withdrawals pending (the accounts are duplicate accounts) and we have been emailing and live chat messaging the player with these duplicate accounts to resolve it. I don't know if this is you? Please email us.

Afternoon,
I don't have duplicate accounts.
Only have one.
but payment went through after long while, so thanks though!
I get worried after 24 hours passes ..

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

why don't you open a scam accusation if your claim is legit?

Elm,
It was legit. I'm a very passive guy and gave them benefit of the doubt though.
They paid me roughly 54 hours after pending withdrawal.
If it would have went past 72 hours I would a opened up a scam accusation.

Thanks!

ps. Still like betchain, just gotta keep us players more informed!

My withdraw request is also processed after 96h of waiting, its long time to wait for something they call 'instant'

[BetChain]

Hi,
Please email us at support@betchain.com with your BetChain account information and I will look into this. Withdrawals are typically processed within the hour and I have never seen a withdrawal here take longer than a day or two at the absolute max, and that is always based on clearing up duplicate accounts with the player. We need to research how yours possibly took 90 hours?!?!?
Thank you.

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[BetChain]

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[Divinityxd]

Hey guys, any clue as to why me and danielle never recieved our friday free spins?
emails begin with:
1) mollymar*2015@gmail.com
2) daniellecale*2015@gmail.com

[KosmoKisa]

Hello I can't add the friday free spins

[gyo9i]

Hello I can't add the friday free spins

Its bug on almost all SoftSwiss casinos

[BetChain]

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[KosmoKisa]

Hello I can't add the friday free spins

Its bug on almost all SoftSwiss casinos

last Friday the I  also could not add wrote in support of fixed

[yahoo62278]

My free spins haven't credited for 2 weeks either. Doesn't matter since its a ridiculous rollover and always on the trashy games. Should have free spin option on any game you offer as well as they should work

[BetChain]

Hi,
I am sorry, the Free Spins Friday Bonus is unavailable to duplicate accounts.
Each bonus includes at least 5 BetSoft Games to choose from.
Please contact support@betchain.com to resolve your duplicate accounts.

[raysofrosa]

Hi,
I am sorry, the Free Spins Friday Bonus is unavailable to duplicate accounts.
Each bonus includes at least 5 BetSoft Games to choose from.
Please contact support@betchain.com to resolve your duplicate accounts.

Er your guys' Greedy Goblins busted a Cloudbet.
I got the bonus books but it didnt activate. I stopped playing so you guys can easy. Cloud bet literally ignored me for the same thing and more.

I emailed you guys because no one was on chat. YOu guys are off and on within 2 hours from what Ive seen.

It was a 60mbtc bet at max + it was the second time. Im quite sure this wouldve got me way up. It was during my bonus balance.

Please credit it to me/or give me a decent amount to make up for it.

http://s32.postimg.org/7f44vhvxx/ERRRR_WUT.jpg




EDIT:

I GOT TO 16 BTC with the remaining bonus. Its withdrawble please take out the 10btc max request I was able to put in. As gratitude Ill risk 6 btc on more games. Thank you so much for the great chances! I dont care about the missing bonus at all ofc now! xD


EDIT:
JESUS CHRIST I got to 10btc again with the remaining 6btc.

PLEASE GIVE ME THE 10btc i requested a while ago. Ill keep playing a while with those 10!!!


EDIT:

OMG GUYS GIMME MY CASHOUT SO I CAN CASHOUT MORE LMFAO

YOU GUYS ARE AWESOME:


http://s32.postimg.org/7j1zhvwet/ENDGAME.jpg


I REALLLY REALLY Needed this much for peace of mind. total is like 29 BTC won

Waiting on that 10 btc withdrawal still.

Ill Play another few btc but cmon you guys gotta gimme meh monies xD Im so happy


EDIT:
Guys? Wheres my cashout



edit:
well i kept playing im down to 10 btc ish stll waiingonthat 10btc withdrawal doe





EDIT :

Well im under 10 btc now ima keep playing for a bit then head to bed to get some sleep before work.

Why is the withdrawal taking so long?

I wouldve had 29btc if you guys paid before but no


EDIT:

Still waiting on my 10btc cashout and im back to 15btc on site balance



EDIT:

Well Im heading to bed to catch a bit of sleep but I lost 12btc on those damn dice never playing that again however I am still waiting on my 10btc withdrawal.

Wouldve been like 30+ but  yal aint processing my withdrawal so i got tempted. Oh well 10 btc is still great.