BetChain.com |over 1,000 games | Jackpots | Provably Fair

[cesurasean]

hacked? I highly doubt it.

Since these posts, betchain has closed off access by US players to their service.

Clearly shows the past few problems cashing out were just fraud by the casino!


-Sean

[1715099262]

1715099262

[1715099262]

1715099262

[1715099262]

1715099262

[dustboy]

Another Betsoft issue. Shocking.

Betchain: I assume if you are deducting the winnings from this player due to "bug" you are also refunding the losers that have played the game and lost?

Please provide proof that you have made all the losers on your site whole that have played this slot.

Thanks,

Trayber

Nice question, if they are deducting user's winning because a bug of the game so they should refund user's losing as well. It is not fair if they do not refund it, we can say it as cheating players then.

[BetChain]

Another Betsoft issue. Shocking.

Betchain: I assume if you are deducting the winnings from this player due to "bug" you are also refunding the losers that have played the game and lost?

Please provide proof that you have made all the losers on your site whole that have played this slot.

Thanks,

Trayber

Nice question, if they are deducting user's winning because a bug of the game so they should refund user's losing as well. It is not fair if they do not refund it, we can say it as cheating players then.

Hi,
This issue was specifically tied to our 200% Welcome Bonus and the game Dr.Jekyll and Mr. Hyde. A player could lose his Welcome Bonus (as shown by his wagering) and then make a second deposit and the game would pay his bonus. It only affected players playing on our Welcome Bonus who lost and made a 2nd deposit and got paid the bonus via Dr. Jekyll and Mr. Hyde. The game has been disabled and players deposit amounts left in their accounts.

[BetChain]

Hi everyone,

Players from the USA are able to access our site. I apologize for the inconvenience.

Best,

Brian

[BetChain]

Hi,
Thank you very much for giving us the opportunity to be a part of this amazing community.

I appreciate that people are just trying to find out what happened.

We know we are not a scam but we realize there are some dodgy places out there and we appreciate your trust in us and as well as your concerns.

So, as far as the logs go. We have a record of deposits and bonuses. The game logs are provided by Betsoft. It is a lot of data as well as many different screenshots and pages of info. What do you guys think would be the most effective things we could post? We are happy to provide whatever we can to help people understand what happened.

Thanks!

[BetChain]

Question, the 7,000+ bitcoin worth of progressive jackpot...are they exclusive to Betchain?  Or are they part of a network with other casinos?

If so, which ones?

Hi,
The progressive jackpots are run by BetSoft and involve most online casinos which provide BetSoft games.

[alelopelope]

Another Betsoft issue. Shocking.

Betchain: I assume if you are deducting the winnings from this player due to "bug" you are also refunding the losers that have played the game and lost?

Please provide proof that you have made all the losers on your site whole that have played this slot.

Thanks,

Trayber

Nice question, if they are deducting user's winning because a bug of the game so they should refund user's losing as well. It is not fair if they do not refund it, we can say it as cheating players then.

Hi,
This issue was specifically tied to our 200% Welcome Bonus and the game Dr.Jekyll and Mr. Hyde. A player could lose his Welcome Bonus (as shown by his wagering) and then make a second deposit and the game would pay his bonus. It only affected players playing on our Welcome Bonus who lost and made a 2nd deposit and got paid the bonus via Dr. Jekyll and Mr. Hyde. The game has been disabled and players deposit amounts left in their accounts.

Well, after a lot of unclear messages they are replying with some details.
Yes, I had played that game but I don't know what you means about I got paid the bonus in the second deposit.
I just deposit a second time and played and won with that money.

So where is the hack???

That doesn't justify the money you stole me.

[alelopelope]

Hi,
Thank you very much for giving us the opportunity to be a part of this amazing community.

I appreciate that people are just trying to find out what happened.

We know we are not a scam but we realize there are some dodgy places out there and we appreciate your trust in us and as well as your concerns.

So, as far as the logs go. We have a record of deposits and bonuses. The game logs are provided by Betsoft. It is a lot of data as well as many different screenshots and pages of info. What do you guys think would be the most effective things we could post? We are happy to provide whatever we can to help people understand what happened.

Thanks!

Even if all your logs were reals, cause every digital information can be forged, I didn't know about your issue and you would pay me a bug bounty instead of stealing me 0.19 btc.

Again, if someone withdrawal money from your bank account cause an ATM bug, you must pay for the money you lost?

[TwitchySeal]

Question, the 7,000+ bitcoin worth of progressive jackpot...are they exclusive to Betchain?  Or are they part of a network with other casinos?

If so, which ones?

Hi,
The progressive jackpots are run by BetSoft and involve most online casinos which provide BetSoft games.

So if a player hits the .5 denomination jackpot at greedygoblins while playing at Betchain, which casinos would have their .5 denom greedygoblin jackpot reset?

Also, how much would the new jackpot be seeded with?

Also, are the odds the same of hitting the jackpot across all denominations of the game?

What are the odds of hitting the jackpot of on each game?

[BetChain]

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If you are ready to win and become a true baller, the
Tycoons are waiting for you.

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[TwitchySeal]

Wtf?

Please don't just ignore me and spam your game of the week (which is a Betsoft Jackpot Game)

Question, the 7,000+ bitcoin worth of progressive jackpot...are they exclusive to Betchain?  Or are they part of a network with other casinos?

If so, which ones?

Hi,
The progressive jackpots are run by BetSoft and involve most online casinos which provide BetSoft games.

So if a player hits the .5 denomination jackpot at greedygoblins while playing at Betchain, which casinos would have their .5 denom greedygoblin jackpot reset?

Also, how much would the new jackpot be seeded with?

Also, are the odds the same of hitting the jackpot across all denominations of the game?

What are the odds of hitting the jackpot of on each game?

[familiaverde]

Hi , i have just made a withdraw and i want to know how long it will take untill i will recive my bitcoins ?

Im waiting for like 3 hours now ....

Thanks and great site btw

[BetChain]

Hi , i have just made a withdraw and i want to know how long it will take untill i will recive my bitcoins ?

Im waiting for like 3 hours now ....

Thanks and great site btw

Hi,
Congratulations on your win here at BetChain.
I am happy to hear you enjoy playing with us.
If you are our 27 BTC big winner, I sent you an email earlier. If not, please would you email me at support@betchain.com with your account information?
Congrats again!

Best,
Brian

[familiaverde]

Hi , i have just made a withdraw and i want to know how long it will take untill i will recive my bitcoins ?

Im waiting for like 3 hours now ....

Thanks and great site btw

Hi,
Congratulations on your win here at BetChain.
I am happy to hear you enjoy playing with us.
If you are our 27 BTC big winner, I sent you an email earlier. If not, please would you email me at support@betchain.com with your account information?
Congrats again!

Best,
Brian

Yeap you got me im the lucky winner of 27 bitcoins

I just reply to your e-mail , thanks for telling me .

Thanks

[BetChain]

Hi , i have just made a withdraw and i want to know how long it will take untill i will recive my bitcoins ?

Im waiting for like 3 hours now ....

Thanks and great site btw

Hi,
Congratulations on your win here at BetChain.
I am happy to hear you enjoy playing with us.
If you are our 27 BTC big winner, I sent you an email earlier. If not, please would you email me at support@betchain.com with your account information?
Congrats again!

Best,
Brian

Yeap you got me im the lucky winner of 27 bitcoins

I just reply to your e-mail , thanks for telling me .

Thanks

Hi,
That's great! Congratulations, again, on your BIG win!!!!
Your account shows your withdrawal has been processed.
We are all very excited for you!
Best,
Brian

[familiaverde]

Hi , i have just made a withdraw and i want to know how long it will take untill i will recive my bitcoins ?

Im waiting for like 3 hours now ....

Thanks and great site btw

Hi,
Congratulations on your win here at BetChain.
I am happy to hear you enjoy playing with us.
If you are our 27 BTC big winner, I sent you an email earlier. If not, please would you email me at support@betchain.com with your account information?
Congrats again!

Best,
Brian

Yeap you got me im the lucky winner of 27 bitcoins

I just reply to your e-mail , thanks for telling me .

Thanks

Hi,
That's great! Congratulations, again, on your BIG win!!!!
Your account shows your withdrawal has been processed.
We are all very excited for you!
Best,
Brian

Yes , i see it , nice to see that you are very helpful with your players , i will sure going to play again .

[BetChain]

Hi , i have just made a withdraw and i want to know how long it will take untill i will recive my bitcoins ?

Im waiting for like 3 hours now ....

Thanks and great site btw

Hi,
Congratulations on your win here at BetChain.
I am happy to hear you enjoy playing with us.
If you are our 27 BTC big winner, I sent you an email earlier. If not, please would you email me at support@betchain.com with your account information?
Congrats again!

Best,
Brian

Yeap you got me im the lucky winner of 27 bitcoins

I just reply to your e-mail , thanks for telling me .

Thanks

Hi,
That's great! Congratulations, again, on your BIG win!!!!
Your account shows your withdrawal has been processed.
We are all very excited for you!
Best,
Brian

Yes , i see it , nice to see that you are very helpful with your players , i will sure going to play again .

Thanks a lot! That's always what we want to hear! Thank you for playing at BetChain.

[BetChain]

Question, the 7,000+ bitcoin worth of progressive jackpot...are they exclusive to Betchain?  Or are they part of a network with other casinos?

If so, which ones?

Hi,
The progressive jackpots are run by BetSoft and involve most online casinos which provide BetSoft games.

So if a player hits the .5 denomination jackpot at greedygoblins while playing at Betchain, which casinos would have their .5 denom greedygoblin jackpot reset?

Also, how much would the new jackpot be seeded with?

Also, are the odds the same of hitting the jackpot across all denominations of the game?

What are the odds of hitting the jackpot of on each game?

Hi Twitchy,
If the Progressive Jackpot is won in Bitcoin, it resets in Bitcoin in all casinos.

Jackpots can be won with any bet, however the Progressive Jackpots can only be won with a maximum bet placed.

Good luck!

Best,

Brian

[TwitchySeal]

We can get back to my other questions later.

Hi Twitchy,
If the Progressive Jackpot is won in Bitcoin, it resets in Bitcoin in all casinos.

Are you sure about that?

Because the jackpots aren't linked.  They're all different sizes and funded by their own individual players.


Take Greedy Goblins for instance.

You offer 5 denominations with the biggest .20 mBtc
Other sites offer 6 denoms all the way up to 1 mBtc
None of the jackpots are the same size.

So can you please explain when each of the 5 Betchain Greedy Goblins hits, which jackpots would be affected?  (Obviously there are tons of sites out there, do you have a list?)

[BetChain]

Hi Twitchy,

I am checking with our providers and I will get back to you with the answers.

Thanks for your patience.