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Quote from: marlais on July 16, 2020, 02:43:54 AM

To support@swcpoker.eu:

Can you please remove higherhighs from the trollbox? If you want to ban the N-word and F-word, great. I fully support those decisions. But this guy is instigating all of the misery in the trollbox right now and then playing the victim card when it inevitably escalates.

Is this person even sanctioned by you? I feel like this must be a troll since it's so over the top, but people keep getting muted and the rules keep getting changed to ban all possible instances of higherhighs' feelings getting hurt, so that's confusing.

Please just post the chat rules prominently and keep it objective. For example, "you can't tell people to kill themselves" and "don't say the N-word or post links referring to the N-word" instead of including wildly subjective rules like "no player abuse" (whatever that means). Then, quietly mute people who break the rules without having higherhighs confront them in the trollbox. If they want to discuss the reasons for the ban, stick to email.

For whatever reason, higherhighs cannot moderate chat without making it personal and involving himself in every conversation that has nothing to do with him. His constant barrage of "you're pushing it," "this is your final warning," "you've been pushing the edge all week long," "that's not the only reason we banned beerman," "chat is a privilege," "stop abusing me" bullshit just makes it worse. Why would you even discuss the reasons for player bans with EVERYONE IN THE TROLLBOX?

It only escalates arguments when higherhighs tells someone they're banned, but the ban won't take effect until 12 hours from now when someone wakes up. Then, the player rages out for the next 12 hours and higherhighs escalates the conflict even further by increasing the length of the ban because he's feeling "abused." He has directly instigated the abuse he complains of in almost all cases I've seen.

Letting higherhighs report people based on his personal dislike of certain players is a disastrous, ill-conceived policy that only serves to make him feel like he has control over some aspect of his life and inflates his ego. He thinks he is entitled to respect because his chat color is green, and when that fails, he resorts to intimidation, fear tactics, and misdirected punishment. It doesn't work that way. You have to earn people's respect.

You're driving away players and making SWC look terrible. The 500 krill requirement to chat is punishing new players. Do yourself a favor and take away higherhighs' chat. It won't stop him from reporting people by email, but will prevent the current trainwreck in the trollbox from continuing, and might possibly slow the hemorrhage of players from the site.

marlais

They don't give a shit about the regs marlais, its time to just give it up. That being said if there are any devs reading through this if you can throw together a nice btc poker site with a chatbox that won't be handed over to an SJW control freak you will instantly get pretty much 100% of swc's traffic.

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