Otoh
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August 15, 2012, 06:19:52 PM |
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I have just been told this by another customer:
Hi Otoh, in case you're wondering I have requested a GBP withdrawl from Intersango yesterday and recieved it today morning. It wasn't too big though, about ~400 GBP.
WTF is going on, there are outstanding W/D requests from last Friday not being filled & ones from Tuesday are going out!!!
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There are several different types of Bitcoin clients. The most secure are full nodes like Bitcoin Core, which will follow the rules of the network no matter what miners do. Even if every miner decided to create 1000 bitcoins per block, full nodes would stick to the rules and reject those blocks.
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BCB
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BCJ
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August 15, 2012, 06:21:10 PM |
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Maybe you need to show patrick some respect. How much are you trying to get out.
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Otoh
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August 15, 2012, 06:23:27 PM |
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#35880 UKWithdrawalRequest processing1433.10 GBP  Coined left this message: 8:28 PM that's stage 1 over, now we just wait for it to change back to requested  Otoh left this message: 8:29 PM or "Annnnndddddd its gone!"  |
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BCB
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BCJ
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August 15, 2012, 06:26:27 PM |
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Otoh
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August 15, 2012, 06:33:02 PM
Last edit: August 15, 2012, 09:15:42 PM by Otoh |
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rats! The Armory won't let me cancel my sniper rifle kit order  edit: this is a joke, obviously btw, we aren't high school America |
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Otoh
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August 15, 2012, 07:27:02 PM |
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Coined left this message: 9:19 PM
money is in bank now!
Otoh left this message: 9:20 PM
[cool]
Otoh left this message: 9:21 PM
what was your W?D ID number again btw?
Otoh left this message: 9:21 PM
W/D*
Otoh left this message: 9:22 PM
higher or lower than #35880
Coined left this message: 9:23 PM
4 separate requests sent at once.
#36694
#36487
#36005
#35903
Otoh left this message: 9:23 PM
No fuking way man - its gone back to f***ing requested!!!
Coined left this message: 9:23 PM
calm down otoh [big grin]
Intersango - Why was my W/D marked as processing & is now back on only requested, and other W/D requested after mine have been sent, are you deliberately trying to F with me or what?!!
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rjk
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1ngldh
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August 15, 2012, 07:27:53 PM |
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Classic example of an asshole customer that I too would ignore.  |
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Otoh
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August 15, 2012, 07:40:30 PM |
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Classic example of an asshole customer that I too would ignore. It called theft, not ignoring, when you keep a death grip on other ppl's money that your own ToS say you will return within one day & then refuse to explain why |
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Otoh
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August 15, 2012, 09:11:52 PM |
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Re yesterday mornings support message:
Hello Otoh,
Please allow the admin to investigate. If you choose to respond, please make sure the ticket status remains on 'Needs Admin Action.' When you respond and resend to staff action it removes it from the queue for the admin.
I will forward your input to management. In the meantime, please be patient as we look to resolve your issue.
Regards,
Chris
Team Intersango
I have checked this out as obviously I would like to message support to ask why my funds are being held back with no explanation whilst other later requests are being sent, there is no way to message & reset the ticket status for 'Needs Admin Action.' it is a total catch 22, that can only be done by them, unbelievable - I would just cut my losses & all this grief & buy coins at a loss to cash out through Gox but there's no volume at all on Intersango sell side, no surprise.
Worst customer experience ever!
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Otoh
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August 15, 2012, 10:30:59 PM |
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I've had 3 days on the wagon this week, but chucked it today as Intersango were too much to face so sober - feels good oh wtf my Intersango w/d has just gone back to 'processing' again at 11.30pm UK time, I assume that they're just taking the piss again Coined left this message : 12:30 AM they mess with you then check the forums for a laugh  |
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disclaimer201
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August 15, 2012, 10:50:10 PM |
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My guess is they are withholding large withdrawals and pay out the small ones. Same happened with Bitcoinica payout. Some mini amounts were paid, the big and already confirmed amounts were untouched. Just a hunch though.
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BCB
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BCJ
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August 15, 2012, 10:51:33 PM |
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More bitcoin shenanigans
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Otoh
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August 15, 2012, 11:59:21 PM |
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#35880
UKWithdrawalRequest
sent!!!
1433.10 GBP
WTFF!
1 AM UK time, *checks bank all night now*
it's their vampire night staff mutinying I expect & secretly paying me out
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phantomcircuit
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August 16, 2012, 12:48:31 AM |
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There was a backlog, it's been cleared.
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sethsethseth
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Not trusting third parties with my private keys
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August 16, 2012, 01:01:46 AM |
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Mine is sent now too. 3 day wait excluding the weekend, 5 day wait including it. In my experience, the Intersango boys can sometimes be a bit too optimistic about the time frames they are able to deliver in, sometimes a little uncoordinated because they are in different locations, and they should probably change that withdrawl info to be a bit more fuzzy than "every day".
But there is no reason to come in here screaming about theft when you've only waited two business days for a withdrawl. Accusations of fractional-reserve and saying they might be going under because of a lawsuit regarding a completely separate corporation are ridiculous. I would bet quite a lot of bitcoins on the integrity of the Intersango operation if anyone is interested.
I do all my trading on Intersango and I recommend them because they are bitcoin developers and security experts. This is why the exchange has never been hacked despite being the second longest running exchange. None of the people running these shiny new exchanges have good track records securing bitcoins, and you are just gambling by letting them handle your private keys.
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SealsWithClubs poker room has over 400 players online. Buy in from .01 to 60btc. BTCSportsMatch lets you bet sports with vig free lines! Best kept secret in bitcoin.... LocalBitcoins.com is very user-friendly now for bank transfers. You don't have to live close to trade when in the same currency area. Electrum client is awesome. Try it. And please stop sending bitcoins to sites run by security newbies, or don't complain when you lose everything.
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phantomcircuit
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August 16, 2012, 01:16:23 AM |
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Mine is sent now too. 3 day wait excluding the weekend, 5 day wait including it. In my experience, the Intersango boys can sometimes be a bit too optimistic about the time frames they are able to deliver in, sometimes a little uncoordinated because they are in different locations, and they should probably change that withdrawl info to be a bit more fuzzy than "every day".
But there is no reason to come in here screaming about theft when you've only waited two business days for a withdrawl. Accusations of fractional-reserve and saying they might be going under because of a lawsuit regarding a completely separate corporation are ridiculous. I would bet quite a lot of bitcoins on the integrity of the Intersango operation if anyone is interested.
I do all my trading on Intersango and I recommend them because they are bitcoin developers and security experts. This is why the exchange has never been hacked despite being the second longest running exchange. None of the people running these shiny new exchanges have good track records securing bitcoins, and you are just gambling by letting them handle your private keys.
I appreciate that. Donald suggested the time scales are too optimistic yesterday as well and I will be changing them to something closer matching reality. |
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sapoleon
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August 16, 2012, 08:41:58 AM |
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the exchange is frozen for one hour now.
and my EUR/SEPA withdraw request is still on "request" since weekend.
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adamas
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VIS ET LIBERTAS
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August 16, 2012, 09:15:00 AM |
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Mine is sent now too. 3 day wait excluding the weekend, 5 day wait including it. In my experience, the Intersango boys can sometimes be a bit too optimistic about the time frames they are able to deliver in, sometimes a little uncoordinated because they are in different locations, and they should probably change that withdrawl info to be a bit more fuzzy than "every day".
But there is no reason to come in here screaming about theft when you've only waited two business days for a withdrawl.
Exactly! All this complaining about delayed withdraws is a pain. |
"Es ist kein Zeichen geistiger Gesundheit, gut angepasst an eine kranke Gesellschaft zu sein."
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Grouver (BtcBalance)
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August 16, 2012, 10:56:01 AM |
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the exchange is frozen for one hour now.
and my EUR/SEPA withdraw request is still on "request" since weekend.
Ah, so its not just me. I placed an order but it didnt appear on the bid list but it did appear in my active order list. Though, i cannot cancel it and its queued while nobody even asked that price i bid for. Strange stuff. Can Intersango enlight us about what is going on? |
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