areezy
Jr. Member
 Offline
Activity: 47
Merit: 1
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February 05, 2019, 01:48:24 AM |
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Hi Guys, I just stumbled over this thread! apologies for the delay! Im new to looking after some of the customer comments here on the forum but have been with Sportsbet.io from the start. So ANY questions you want to ask me, ill answer them 100% honestly.. regardless if you agree with the answers or not.  We have some great things happening in 2019 and we want you all on the journey with us. This week we launched Horse Racing! come to our site and check it out.. I wish I could tell you what my boss is doing next week in a Western European Country, but its Soccer season and some BIG competitions are playing in Western Europe! As soon as I can, Ill tell ya.  ( Remeber this COMMENT!) We have a Superbowl Free Spin promotion going on this weekend. Check out our promo page for more detail. We have the most responsive 24/7 live chat sportbook chat agents on the planet, come and test them out! any probs at all, message/post them here and Ill look after it.  thanks lads, Steve sportsbet.io Hi Steve, Thanks for posting in this thread and for the PM today. Here are some of the reasons for the "D-" rating. 1. Margins - The margins (odds) at Sportsbet are very high. It's almost impossible for a player to overcome that type of hold with vanilla lines. 2. Self-exclusion - When a player asks for self-exclusion, Sportsbet steers the player towards taking a temporary ban. 3. Areezy - Under no circumstances should a book be able to cancel a futures play. Areezy has given me permission to look into his account. If there is something that is missing, please PM. 4. KYC/AML - There are rare cases where KYC may be required. Sportsbet is heavy handed on KYC and confiscated 21.5 BTC form a player of which 15 BTC was from his deposit. 5. Double spend claims - Sportsbet should wait for 1 confirmation if they are going to confiscate funds for an "accused" double spend attempt. 6. Communication - A PM was sent to all books asking if they banned players from the UK or US. Every book replied within a day except Sportsbet. Morning All, First of all, I can't believe I missed the Superbowl! Looked like a cracking game. Second, I usually use this thread here to pump out my promos. ( yes, i pretty much will be doing the main sports promotions this year ) https://bitcointalk.org/index.php?topic=1458034.4160Thirdly, we payed out a 75,000 euro multi bet the other week that was cashed out after 10 winning legs and the 11th leg actually was lost! Another 110,000 euros was paid to a customer who had a good weekend betting on Basketball Qtr totals. My boss is very happy to pay out big and fast! When I first started in the industry I was scared of the big wins! but as my boss always says, if the customer wins, give them their money! Anyhow! onto the above Questions of the day, and then Ill pay out our Superbowl promotion! 1. Margins - yeah a popular Q for most books I guess. I know some leagues we are near market leaders, and on some we struggle a bit. Our trading team and Sportsbook Director are trying to find the best balance. For value Id recommend taking our daily price boost on EACH SPORT! yes.. that = >20 potential price boosts daily. 2. Self Exclusion- Not really my or trading/ops guys area, we have a particular person fully responsible for every case. She is extremely experienced as she is from one of the worlds biggest bookmakers. When She speaks, we listen. 3. Abreezy - As mentioned in a personal message, its pretty clear you are not getting all the correct information here. I won't be going into the dirty detail, but rest assured, the result was in the best interest of the customer on the information abreezy provided us. As for this: ''Under no circumstances should a book be able to cancel a futures play'' Unfortunately, pretty much we can. We haven't done it in the past as it is unethical, but this was a situation that needed to be urgently done. I couldn't careless if Liverpool win or not. its half a bitcoin payout and we do that on an hourly basis. This is not the financial amount that is the issue. As mentioned, we were left with no option but to proceed down this path after a long period of discussion with the customer in question. 4. KYC procedure: Out of my jurisdiction, but i can tell you that my boss pays out any winnings. Im not sure of this case in question, but if money was confiscated, once again Id say that player in question has not filled all of us in with the full and correct information here. 5. Probably. Ill mention it to our support payouts team. 6. Apologies on missing that email. We had a few guys looking after the forums in the past and Im not sure what happened. Have a good Monday all and speak again soon! regards, Steve, Sportsbet.io Karma will get you one day. Feeling all safe because of a fake licensed casino. Such a shame, if you were listed on MGA then you wouldnt be talking like that at all. You would lose your license in a instant, the ''license'' you currently have lets you do whatever you want, because its fake everybody knows that. Those people never get back to you. |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 05, 2019, 04:49:30 AM |
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Hi Guys, I just stumbled over this thread! apologies for the delay! Im new to looking after some of the customer comments here on the forum but have been with Sportsbet.io from the start. So ANY questions you want to ask me, ill answer them 100% honestly.. regardless if you agree with the answers or not. We have some great things happening in 2019 and we want you all on the journey with us. This week we launched Horse Racing! come to our site and check it out.. I wish I could tell you what my boss is doing next week in a Western European Country, but its Soccer season and some BIG competitions are playing in Western Europe! As soon as I can, Ill tell ya. ( Remeber this COMMENT!) We have a Superbowl Free Spin promotion going on this weekend. Check out our promo page for more detail. We have the most responsive 24/7 live chat sportbook chat agents on the planet, come and test them out! any probs at all, message/post them here and Ill look after it. thanks lads, Steve sportsbet.io Hi Steve, Thanks for posting in this thread and for the PM today. Here are some of the reasons for the "D-" rating. 1. Margins - The margins (odds) at Sportsbet are very high. It's almost impossible for a player to overcome that type of hold with vanilla lines. 2. Self-exclusion - When a player asks for self-exclusion, Sportsbet steers the player towards taking a temporary ban. 3. Areezy - Under no circumstances should a book be able to cancel a futures play. Areezy has given me permission to look into his account. If there is something that is missing, please PM. 4. KYC/AML - There are rare cases where KYC may be required. Sportsbet is heavy handed on KYC and confiscated 21.5 BTC form a player of which 15 BTC was from his deposit. 5. Double spend claims - Sportsbet should wait for 1 confirmation if they are going to confiscate funds for an "accused" double spend attempt. 6. Communication - A PM was sent to all books asking if they banned players from the UK or US. Every book replied within a day except Sportsbet. Morning All, First of all, I can't believe I missed the Superbowl! Looked like a cracking game. Second, I usually use this thread here to pump out my promos. ( yes, i pretty much will be doing the main sports promotions this year ) https://bitcointalk.org/index.php?topic=1458034.4160Thirdly, we payed out a 75,000 euro multi bet the other week that was cashed out after 10 winning legs and the 11th leg actually was lost! Another 110,000 euros was paid to a customer who had a good weekend betting on Basketball Qtr totals. My boss is very happy to pay out big and fast! When I first started in the industry I was scared of the big wins! but as my boss always says, if the customer wins, give them their money! Anyhow! onto the above Questions of the day, and then Ill pay out our Superbowl promotion! 1. Margins - yeah a popular Q for most books I guess. I know some leagues we are near market leaders, and on some we struggle a bit. Our trading team and Sportsbook Director are trying to find the best balance. For value Id recommend taking our daily price boost on EACH SPORT! yes.. that = >20 potential price boosts daily. 2. Self Exclusion- Not really my or trading/ops guys area, we have a particular person fully responsible for every case. She is extremely experienced as she is from one of the worlds biggest bookmakers. When She speaks, we listen. 3. Abreezy - As mentioned in a personal message, its pretty clear you are not getting all the correct information here. I won't be going into the dirty detail, but rest assured, the result was in the best interest of the customer on the information abreezy provided us. As for this: ''Under no circumstances should a book be able to cancel a futures play'' Unfortunately, pretty much we can. We haven't done it in the past as it is unethical, but this was a situation that needed to be urgently done. I couldn't careless if Liverpool win or not. its half a bitcoin payout and we do that on an hourly basis. This is not the financial amount that is the issue. As mentioned, we were left with no option but to proceed down this path after a long period of discussion with the customer in question. 4. KYC procedure: Out of my jurisdiction, but i can tell you that my boss pays out any winnings. Im not sure of this case in question, but if money was confiscated, once again Id say that player in question has not filled all of us in with the full and correct information here. 5. Probably. Ill mention it to our support payouts team. 6. Apologies on missing that email. We had a few guys looking after the forums in the past and Im not sure what happened. Have a good Monday all and speak again soon! regards, Steve, Sportsbet.io Karma will get you one day. Feeling all safe because of a fake licensed casino. Such a shame, if you were listed on MGA then you wouldnt be talking like that at all. You would lose your license in a instant, the ''license'' you currently have lets you do whatever you want, because its fake everybody knows that. Those people never get back to you. Unfortunately Sportsbet is located in an unregulated jurisdiction and they are making up their own rules. |
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Swofty
Newbie
Offline
Activity: 28
Merit: 7
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February 05, 2019, 08:02:30 AM |
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Hello! This is me Swofty a Cloudbet user. Who is still waiting for my withdrawal!Now they have blocked me because I bet on Superbowl! While they are investigating. And my bet won also by the way. So they just said its cancelled and refunded. Easily Smiley so yes they blocked my account with no notice. And the reason when i asked why im blocked is that I bet on Superbowl.I had been nice and patient to them. But now this get really makes me worry and stress. 330 BTC is alot of money. That is for myself and for my family savings. To tell you the truth. I withdrawed on January 2, 2019 they asked me a documents. Which I gave right away. I gave them my drivers license ID. I gave them my tax document, and I even took a photo of myself holding a paper saying Cloudbet, my username Swofty and the date. I even gave them our marriage certificate, gave them water bill which is name of my wife and an ID of my wife. And then we both took a picture also holding our IDs together.I just want to get my rightful winnings. I deposited a total of 129 BTC in their website. And I never cheat or I never did something wrong. I just want to take my winnings and be happy. But now this makes me sick and I just dont know what to do. Since they are responding a robot like respond or an repeating answer everytime.I had been patient enough. Cloudbet guys knows that. And I just really want to take my winnings. Because I gave every documents I could give. And I had been a nice customer. Please. Just please give me my rightful winnings. Thank you so much https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 05, 2019, 09:11:07 AM |
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Hello! This is me Swofty a Cloudbet user. Who is still waiting for my withdrawal!Now they have blocked me because I bet on Superbowl! While they are investigating. And my bet won also by the way. So they just said its cancelled and refunded. Easily Smiley so yes they blocked my account with no notice. And the reason when i asked why im blocked is that I bet on Superbowl.I had been nice and patient to them. But now this get really makes me worry and stress. 330 BTC is alot of money. That is for myself and for my family savings. To tell you the truth. I withdrawed on January 2, 2019 they asked me a documents. Which I gave right away. I gave them my drivers license ID. I gave them my tax document, and I even took a photo of myself holding a paper saying Cloudbet, my username Swofty and the date. I even gave them our marriage certificate, gave them water bill which is name of my wife and an ID of my wife. And then we both took a picture also holding our IDs together.I just want to get my rightful winnings. I deposited a total of 129 BTC in their website. And I never cheat or I never did something wrong. I just want to take my winnings and be happy. But now this makes me sick and I just dont know what to do. Since they are responding a robot like respond or an repeating answer everytime.I had been patient enough. Cloudbet guys knows that. And I just really want to take my winnings. Because I gave every documents I could give. And I had been a nice customer. Please. Just please give me my rightful winnings. Thank you so much https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-paymentSwofty - Thanks for bringing this over to make us all aware of your situation with Cloudbet. This is truly disturbing considered the amount that you have deposited. I wish you the best in recovering your funds. |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 05, 2019, 09:13:17 AM |
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I know that Nitrogen has made payouts of over $100,000 USD but can't think of any other bitcoin only books that have paid out that much at one time.
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 05, 2019, 10:22:03 AM |
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Bazinga442
Member
Offline
Activity: 222
Merit: 24
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February 05, 2019, 11:02:58 AM |
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Cloudbet is stealing hundreds of thousands of dollars from people. They should be rated F, or called out as an outright scam. . |
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raven7886
Legendary
Offline
Activity: 1512
Merit: 1041
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February 05, 2019, 01:01:35 PM |
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Let's look at their answers. One is basically answered by saying "yes we do not give good odds and if you are a whale you can get boosts that might close the gap but otherwise odds are crap", the second one basically says "we have no idea how self exclusion works but we have someone who does so we are not going to answer this question at all?" like that makes any sense at all, that is not even an answer, just stating they have an employee about that matter but no answer to it at all.
Third one was answered "we would like to not talk about it in detail because it might make us look bad", if they had any information to clear their name, they would give it, they do not have any info that would make them look the rightful part so they are not even attempting to show it since they don't have any right to do what they did. I can continue for the rest but you get it, they are slimy and even D- is a lot to them.
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 06, 2019, 04:43:49 AM |
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Cloudbet is stealing hundreds of thousands of dollars from people. They should be rated F, or called out as an outright scam. . They may be downgraded again if none of the open cases are resolved soon. |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 06, 2019, 04:46:42 AM |
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Let's look at their answers. One is basically answered by saying "yes we do not give good odds and if you are a whale you can get boosts that might close the gap but otherwise odds are crap", the second one basically says "we have no idea how self exclusion works but we have someone who does so we are not going to answer this question at all?" like that makes any sense at all, that is not even an answer, just stating they have an employee about that matter but no answer to it at all.
Third one was answered "we would like to not talk about it in detail because it might make us look bad", if they had any information to clear their name, they would give it, they do not have any info that would make them look the rightful part so they are not even attempting to show it since they don't have any right to do what they did. I can continue for the rest but you get it, they are slimy and even D- is a lot to them.
Slimy is a good way to describe them. |
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Bazinga442
Member
Offline
Activity: 222
Merit: 24
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February 06, 2019, 08:05:21 AM |
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Cloudbet is stealing hundreds of thousands of dollars from people. They should be rated F, or called out as an outright scam. . They may be downgraded again if none of the open cases are resolved soon. Do it and stop faffing about! |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 06, 2019, 11:02:06 AM |
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Any more payout problems to report?
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 06, 2019, 10:17:08 PM |
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Shoot me your email address. |
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fasdorcas
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February 07, 2019, 03:06:35 PM |
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Let's look at their answers. One is basically answered by saying "yes we do not give good odds and if you are a whale you can get boosts that might close the gap but otherwise odds are crap", the second one basically says "we have no idea how self exclusion works but we have someone who does so we are not going to answer this question at all?" like that makes any sense at all, that is not even an answer, just stating they have an employee about that matter but no answer to it at all.
Third one was answered "we would like to not talk about it in detail because it might make us look bad", if they had any information to clear their name, they would give it, they do not have any info that would make them look the rightful part so they are not even attempting to show it since they don't have any right to do what they did. I can continue for the rest but you get it, they are slimy and even D- is a lot to them.
Slimy is a good way to describe them. Lol slimy is perfect. They are not really "scamming" anyone openly but they are also not making any friends here neither. They are both legit and not at the same time which is an achievement to be fair. Have they taken out the bet from someone for no reason? No, they took it out because he wanted to be self excluded, however did they banned him? No his account is not banned forever yet his bet is gone. Dudes figured out a way to hide behind some technical stuff to manage to get out of a bet and at the same time ruin their reputation. I wonder what the amount for the bet and the win was, if it is nothing major they are literally throwing away their reputation for just one bet and I would rather let the gambler have it instead of ruining my reputation for something like this. |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 08, 2019, 07:04:51 AM
Last edit: February 08, 2019, 10:25:51 AM by Peeps Place |
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Let's look at their answers. One is basically answered by saying "yes we do not give good odds and if you are a whale you can get boosts that might close the gap but otherwise odds are crap", the second one basically says "we have no idea how self exclusion works but we have someone who does so we are not going to answer this question at all?" like that makes any sense at all, that is not even an answer, just stating they have an employee about that matter but no answer to it at all.
Third one was answered "we would like to not talk about it in detail because it might make us look bad", if they had any information to clear their name, they would give it, they do not have any info that would make them look the rightful part so they are not even attempting to show it since they don't have any right to do what they did. I can continue for the rest but you get it, they are slimy and even D- is a lot to them.
Slimy is a good way to describe them. Lol slimy is perfect. They are not really "scamming" anyone openly but they are also not making any friends here neither. They are both legit and not at the same time which is an achievement to be fair. Have they taken out the bet from someone for no reason? No, they took it out because he wanted to be self excluded, however did they banned him? No his account is not banned forever yet his bet is gone. Dudes figured out a way to hide behind some technical stuff to manage to get out of a bet and at the same time ruin their reputation. I wonder what the amount for the bet and the win was, if it is nothing major they are literally throwing away their reputation for just one bet and I would rather let the gambler have it instead of ruining my reputation for something like this. There are a few cases hurting their reputation. Two in which not only were winnings confiscated, but deposits were confiscated. Pay a player and then ban him if you don't like his actions. When comparing Sportsbet to other books, Sportsbet is at or near the bottom. Sportsbet asks for KYC information more than other books. Sportsbet has the worst or near the bottom in margins (hold). A rating system compares books to each other. Why should anyone play at Sportsbet? |
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Kevin77
Legendary
Offline
Activity: 1652
Merit: 1057
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February 08, 2019, 04:20:31 PM |
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I like how this ratings actually get checked constantly and then the ratings of a place drops according to the accusations they have. I do not see too many times a sportsbook actually went up a lot, like no one really goes from being an F rated or D rated place to an A rated place, I haven't read all of the pages and do not remember everything but I think that probably never happened but we have seen plenty of places that were really liked by people actually dropping a lot and going away to D or even F ranks.
This is why everyone who likes to play on some crypto sportsbook should check this place before they decide where they would like to play, I play on nitrogensports but its not religiously there and if I see them get accused of anything and see their ranking drop here I am more than willing to change depending on their rank here for example.
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 10, 2019, 04:39:01 AM |
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Please post comments, reviews, praises and complaints here. Although this is a player's thread, books are encouraged to post. The only rule for books is to keep their conversation to their own book and not that of another book. "A" and "B" books are recommended.
"A" rated booksnitrogensports.eu A+ (2013) email: support@nitrogensports.eu and support ticket........Reduced juice: Yes betcoin.ag A (2013) email: contact@betcoin.ag and support ticket.................Reduced juice: Yes "B"rated booksbitcoinrush.io B+ (2013) email: admin@bitcoinrush.io.......................................... Reduced juice: Yes. "C" rated booksmBet.io C+ (2017) email: customer_support@mbet.io................................. Reduced juice: Noanonibet.com C- (2011) email: info@anonibet.com............................................. Reduced juice: Nojetwin.ps C- (2013) email: support@jetwin.ps Under maintenance. "D" rated bookscoinbet24.com D+ (2015) .............................................................................Re duced juice: No1xbit.com D (2016) email: support-en@1x-bit.com ......................................Two sets of lines. cloudbet.com D- (2013) email: support@cloudbet.com .......................................Reduced juice:Yes sportsbet.io D- (2016) email: cs@sportsbet.io................................................ Reduced juice: No"F" rated booksAnybet.eu . Ball2Win F . BetCas F . betking.io sportsbook closed Nov. 2018. betmatch.is closed 2018. BetVIP - closed 6/12/15 Bitbook F closed. Bitbm F . Bitcoinsport F closed Bitcoinlivebets F closed bitsport.bet closed 4/11/18 Blockbet F closed BTCBonusBook (2015). Casinoco (2015). Coinbet F Coindrafts F (2014) closed. DirectBet closed 5/21/17 Ghostbook (TOR) Gobetgo F (2013) Powerbet F (2016) Sportbet.im F closed. StakeBTC F closed Webetcoins F (2014) closed. * Reduced juice is better than 1.91 (-110). |
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Rating Place (OP)
Legendary
Offline
Activity: 3878
Merit: 1061
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February 10, 2019, 04:48:11 AM |
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If someone is playing at Betbit, post a review. A rating will go up soon. Thanks
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