cazkooo
Legendary
Offline
Activity: 1540
Merit: 1013
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January 08, 2016, 05:41:31 AM |
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There is absolutely no way that any "invenstigation" or security check takes (or should take) 10 business days. Its way more likely that they are stalling for time.
Stalling for what exactly? Imo there is no point to stall unless they are really going to check with their live games provider. This 10 business days could mean that they are preparing for the withdrawal since they could be having their cold wallet in form of fiat so they need to buy btc for now
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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January 08, 2016, 06:07:59 AM |
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I'm having problem playing endorphina slots, whenever i click on play it redirects me to fortunejack's homepage. please fix this issue.
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FortuneJack (OP)
Legendary
Offline
Activity: 2398
Merit: 1209
www.fortunejack.com
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January 08, 2016, 08:11:39 AM |
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I'm having problem playing endorphina slots, whenever i click on play it redirects me to fortunejack's homepage. please fix this issue.
Thank you for your feedback. We are working on it to fix the malfunction as soon as possible.
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FortuneJack (OP)
Legendary
Offline
Activity: 2398
Merit: 1209
www.fortunejack.com
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January 08, 2016, 12:56:05 PM Last edit: January 08, 2016, 01:11:26 PM by FortuneJack |
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BE ALWAYS REMINDED TO USE THE 2FA @ FORTUNEJACK, SOMEONE JUST STOLEN 1.3 BTC FROM MY ACCOUNT BY SIMPLY CHANGING MY EMAIL AND PASSWORD AND ASKING FOR A WITHDRAWAL, AND YOU CAN'T DO ANYTHING WHEN BOTH OF YOUR MAIN LOGIN DETAILS ARE CHANGED BY SOMEONE THAT FOUND A WAY TO VIOLATE THE LOGIN SCRIPT!This is the unauthorized transaction: https://blockchain.info/tx/1100c8f694dffb0d9c3a0613eaecff142951d79c079847c01143fa031fefbe80Unfortunately, just like many other Bitcoin based gaming websites, FortuneJack does not ask any confirmation when you want to change your email or your password, that's why having the 2FA is more than necessary here. Sadly I must add that even if the affiliate manager is quite kind and always ready to answer, she always need to bring your requests to the support team, and they have a different behavior. I know that today in Georgia is christmas, but I've made a question the 18 December that is still pending, we were kindly discussing about how affiliate royalties are calculated, routine questions that they stopped to answer after a couple of emails...also no one is getting back to me yet for what concern this serious security issue, and I'm not even asking for a refund or something like this, I'm just trying to understand what's going on here, no one ever found a way to enter inside one of my affiliate accounts in 12 years, and I hardly doubt that in this case they just found my password. Don't misunderstand me, I don't think that the staff behind FortuneJack is in bad faith, they also have great ideas and a lot of well managed services, but for sure is not easy to "comunicate" with them, as an affiliate I'm simply expecting to go straight to the point every time we are discussing about something specific, and I have the feeling that is quite hard to achieve this, maybe more time and experience will help them to improve this fundamental aspect, and maybe I'm too specific too, while they have to deal with several different people all the time. Anyway, since who opened a breach inside my account was probably a Bot, I don't think that I'm the only one at risk, so keep an eye to your affiliate earnings, especially in the paydate, I repeat: this login system itself isn't safe at all without the f2a, they stolen almost 600$ form my account, and they exactly knew the right time to do that. P.S: If the thief is reading this post I'd like to exchange a couple of words in pvt...I'm still a dreamer, i know, but I hope anyway that this post can be useful to avoid any future incident like the one I've just experienced. We have carefully read your letter and would like to share our understanding on this matter. We are not quite sure we agree with you when you state that we do not ask any confirmation when a user wants to change either email or password. Prior to making any change, we always ask to send us their wallet ID as well as the transaction made by the submitted wallet ID. We inquire wallet ID from the user when the latter cannot remember the email or registers not indicating the email. We do this because we want to make sure that this is the valid user that wants to make change to his/her personal information. Secondly, we always urge our users to enable google authentication service 2FA. No user has ever complained about account insecurity that had enabled 2FA. When an authorized user is on the site no one else can wager or withdraw bitcoins from the amount system the system loges off immediately. Pivotal issues here is that many gamblers very often share their personal information to the third parties, namely using various Bots that use their username and pass, using VPN systems that logs user pass and this is turn leads to an extremely dramatic consequences such as hacking user account. Please believe us that we have been working very hard to make our system secure in fact, we have spent tremendous effort to make that feasible. We simply cannot accept that statement from you that our security system is vulnerable to hacking and in fact, our support agents refrain inquiring additional information prior to making any changes. The user/gambler is always responsible for his personal account. One should always bear the responsibility of submitting the personal information to the third party, which always triggers unpredictable and devastating effect to their account. We sincerely regret that your account has been hacked, however, we are far from the idea that our system and our support team malfunctions when it comes to the security of our customers.
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maku
Legendary
Offline
Activity: 1288
Merit: 1000
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January 09, 2016, 07:13:08 PM |
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Is fortunejack down right now for everyone or it is just me? I got that Cloudflare info that fortunejack.com Host Error - is not working:
Error 522 Ray ID: 262272565ffa2ab5 • Connection timed out
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FortuneJack (OP)
Legendary
Offline
Activity: 2398
Merit: 1209
www.fortunejack.com
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January 09, 2016, 08:11:36 PM |
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Is fortunejack down right now for everyone or it is just me? I got that Cloudflare info that fortunejack.com Host Error - is not working:
Error 522 Ray ID: 262272565ffa2ab5 • Connection timed out
We are working on it to fix the malfunction as soon as possible.
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trickshot22
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January 09, 2016, 09:17:53 PM |
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Is fortunejack down right now for everyone or it is just me? I got that Cloudflare info that fortunejack.com Host Error - is not working:
Error 522 Ray ID: 262272565ffa2ab5 • Connection timed out
uhmm i can access the website really easily and i dont have any problems right now, maybe they have fixed it already. i like the fact that you have live betting i will have to try it out soon
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DogeAce
Member
Offline
Activity: 91
Merit: 10
Post & Earn cryptos: https://bonuscasino.org
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January 10, 2016, 03:45:17 AM Last edit: January 10, 2016, 04:29:54 AM by DogeAce |
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BE ALWAYS REMINDED TO USE THE 2FA @ FORTUNEJACK, SOMEONE JUST STOLEN 1.3 BTC FROM MY ACCOUNT BY SIMPLY CHANGING MY EMAIL AND PASSWORD AND ASKING FOR A WITHDRAWAL, AND YOU CAN'T DO ANYTHING WHEN BOTH OF YOUR MAIN LOGIN DETAILS ARE CHANGED BY SOMEONE THAT FOUND A WAY TO VIOLATE THE LOGIN SCRIPT!This is the unauthorized transaction: https://blockchain.info/tx/1100c8f694dffb0d9c3a0613eaecff142951d79c079847c01143fa031fefbe80Unfortunately, just like many other Bitcoin based gaming websites, FortuneJack does not ask any confirmation when you want to change your email or your password, that's why having the 2FA is more than necessary here. Sadly I must add that even if the affiliate manager is quite kind and always ready to answer, she always need to bring your requests to the support team, and they have a different behavior. I know that today in Georgia is christmas, but I've made a question the 18 December that is still pending, we were kindly discussing about how affiliate royalties are calculated, routine questions that they stopped to answer after a couple of emails...also no one is getting back to me yet for what concern this serious security issue, and I'm not even asking for a refund or something like this, I'm just trying to understand what's going on here, no one ever found a way to enter inside one of my affiliate accounts in 12 years, and I hardly doubt that in this case they just found my password. Don't misunderstand me, I don't think that the staff behind FortuneJack is in bad faith, they also have great ideas and a lot of well managed services, but for sure is not easy to "comunicate" with them, as an affiliate I'm simply expecting to go straight to the point every time we are discussing about something specific, and I have the feeling that is quite hard to achieve this, maybe more time and experience will help them to improve this fundamental aspect, and maybe I'm too specific too, while they have to deal with several different people all the time. Anyway, since who opened a breach inside my account was probably a Bot, I don't think that I'm the only one at risk, so keep an eye to your affiliate earnings, especially in the paydate, I repeat: this login system itself isn't safe at all without the f2a, they stolen almost 600$ form my account, and they exactly knew the right time to do that. P.S: If the thief is reading this post I'd like to exchange a couple of words in pvt...I'm still a dreamer, i know, but I hope anyway that this post can be useful to avoid any future incident like the one I've just experienced. We have carefully read your letter and would like to share our understanding on this matter. We are not quite sure we agree with you when you state that we do not ask any confirmation when a user wants to change either email or password. Prior to making any change, we always ask to send us their wallet ID as well as the transaction made by the submitted wallet ID. We inquire wallet ID from the user when the latter cannot remember the email or registers not indicating the email. We do this because we want to make sure that this is the valid user that wants to make change to his/her personal information. Secondly, we always urge our users to enable google authentication service 2FA. No user has ever complained about account insecurity that had enabled 2FA. When an authorized user is on the site no one else can wager or withdraw bitcoins from the amount system the system loges off immediately. Pivotal issues here is that many gamblers very often share their personal information to the third parties, namely using various Bots that use their username and pass, using VPN systems that logs user pass and this is turn leads to an extremely dramatic consequences such as hacking user account. Please believe us that we have been working very hard to make our system secure in fact, we have spent tremendous effort to make that feasible. We simply cannot accept that statement from you that our security system is vulnerable to hacking and in fact, our support agents refrain inquiring additional information prior to making any changes. The user/gambler is always responsible for his personal account. One should always bear the responsibility of submitting the personal information to the third party, which always triggers unpredictable and devastating effect to their account. We sincerely regret that your account has been hacked, however, we are far from the idea that our system and our support team malfunctions when it comes to the security of our customers. I understand that you need to protect your business, and it's normal, but I didn't really tried to attack you with my honest opinion, I just wanted an answer, I wanted to keep everyone informed about the right choice to do with you (like enabling the 2fa, and it seems that you agree with me even if no one from the staff ever urged me to do that), I've already taken my responsibility and I didn't ask you to give me MY money back, so we can jump this part, I can survive without those 1.3 BTCs, this is not the main argument. I wrote that a member can change his password and email without any particular security check, and I DID IT NOW in 5 seconds (if you don't believe me I've made a video that I can show you), even after enabling the 2FA, so what do you exactly mean with "We are not quite sure we agree with you when you state that we do not ask any confirmation when a user wants to change either email or password. Prior to making any change, we always ask to send us their wallet ID as well as the transaction made by the submitted wallet ID. We inquire wallet ID from the user when the latter cannot remember the email or registers not indicating the email. We do this because we want to make sure that this is the valid user that wants to make change to his/her personal information. "? And even if it was like you say, and for what concern me it's not, how comes that requesting the wallet id, always accessible in the transaction area, could be a security measure to confirm a password or email change? Maybe I miss something here (seriously), please help me and the other colleagues that could be interested, to understand a little more about your statements, thank you.
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Supercrypt
Legendary
Offline
Activity: 1554
Merit: 1054
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January 10, 2016, 07:35:42 AM |
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Is fortunejack down right now for everyone or it is just me? I got that Cloudflare info that fortunejack.com Host Error - is not working:
Error 522 Ray ID: 262272565ffa2ab5 • Connection timed out
We are working on it to fix the malfunction as soon as possible. Hmm rightly so, because this can affect in the count of your users. I would never visit a site which gives such error, but yeah fortunejack is one of my best and know they will fix it very sooner, for sure.
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dupeddonk
Member
Offline
Activity: 189
Merit: 30
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January 10, 2016, 08:13:29 AM |
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We are not quite sure we agree with you when you state that we do not ask any confirmation when a user wants to change either email or password.
This seems like something you should be quite sure of.
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shulio
Legendary
Offline
Activity: 1540
Merit: 1016
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January 10, 2016, 08:32:24 AM |
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Is fortunejack down right now for everyone or it is just me? I got that Cloudflare info that fortunejack.com Host Error - is not working:
Error 522 Ray ID: 262272565ffa2ab5 • Connection timed out
We are working on it to fix the malfunction as soon as possible. Hmm rightly so, because this can affect in the count of your users. I would never visit a site which gives such error, but yeah fortunejack is one of my best and know they will fix it very sooner, for sure. This is just a simple thing that happened to the site and it has been fixed. This sort of thing will not really affect the user or even does something to the user since it is happening for a short period and could be the fault from cloudflare so dont make a fire out of this simple thing.
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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January 10, 2016, 06:57:56 PM |
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Is fortunejack down right now for everyone or it is just me? I got that Cloudflare info that fortunejack.com Host Error - is not working:
Error 522 Ray ID: 262272565ffa2ab5 • Connection timed out
We are working on it to fix the malfunction as soon as possible. Hmm rightly so, because this can affect in the count of your users. I would never visit a site which gives such error, but yeah fortunejack is one of my best and know they will fix it very sooner, for sure. Fortunejack is up and running, they fix the issues as soon as it's addressed. the errors doesn't happens always only sometimes but that doesn't mean we shouldn't visit a good casino.
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ethandelong
Newbie
Offline
Activity: 28
Merit: 0
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January 12, 2016, 02:31:41 PM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility
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amiryaqot
Legendary
Offline
Activity: 1050
Merit: 1000
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January 12, 2016, 02:35:26 PM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility That is good news you have received your payment and i was sure about this you will be get paid from this legit casino, this will encourage other players to play there with more confidence and make fortune like you, Congrats on this huge winning.
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victoryboy
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January 12, 2016, 02:35:39 PM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility Wow that is amazing to see you have won so many bitcoins and i was surely you will be paid by fortunejack sooner as this is one of the best casino online which is trustworthy.
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Havelivi
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January 12, 2016, 02:38:57 PM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility This amazing win 84 btc is very big amount and that sounds great you have been paid from this 100% legit casino and good luck for future.
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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January 12, 2016, 03:56:24 PM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility Glad you received your winnings, fortunejack will always pay legit player like you. spend you winnings wisely and good luck with future gambling.
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erwin45hacked
Legendary
Offline
Activity: 1064
Merit: 1000
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January 12, 2016, 11:39:54 PM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility Your waiting has paid off and that is a good news, so this could be a lesson on why you should let the casino do their job and verify your winning for 10 days or more next time . If you have nothing to hide or nothing fraud has been done then there is no reason for you to not wait. Glad you solved all of this with FJ and got that 84 btc
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Heutenamos
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January 13, 2016, 10:34:34 AM |
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I would like to announce that I have received my 84 BTC win from FJ after they confirmed the win. Just adding another +1 to FJ's credibility Your waiting has paid off and that is a good news, so this could be a lesson on why you should let the casino do their job and verify your winning for 10 days or more next time . If you have nothing to hide or nothing fraud has been done then there is no reason for you to not wait. Glad you solved all of this with FJ and got that 84 btc It doesn't has any importance with time ,if the gambler has done nothing wrong then there is no need to make him wait for fun and as you like.I don't think it takes 10 days time span to verify such incidents.It's good that he got the coins eventually.
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yo
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Daijess
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January 13, 2016, 10:37:28 AM |
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Is the deposit bonus available for dice ?
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