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Author Topic: FastCash4Bitcoins Support Thread  (Read 87531 times)
DeathAndTaxes
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Gerald Davis


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September 11, 2012, 06:05:26 PM
 #301

I don't see moneypak available any more, and not in your daily funds available list, are you still offering this?

Yes.  We still offer payouts by MoneyPaks however we are out of funds for that option. Everything except PayPal, Dwolla, OKPAY are funded by "Bank" account.  GreenDot MoneyPak is an available option on payout dropdown.  It shows funds available as "none" which is accurate.  I will make sure the funding status on this thread is updated.  We should have more funds available this evening.   I know I sound like a broken record but the abrupt closure of Bitfloor really hurt our liquidity.  Keeping all our accounts payable accounts funded was always a challenge but we sold over 25,000 BTC on bitfloor in the 30 days prior to its closure (yes we were 25% of the sell side volume).  That creates a giant "fiat hole" in our cashflow.  It is going to take time to get our liquidity back in order.

Full disclosure: Expect lots of red in the funding status over the coming days/weeks.  We are working to fix it.  Personally I hate seeing red on the status chart. That is just sales lost so trust me we have a very direct incentive to improve our funding but it isn't going to happen overnight.
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TangibleCryptography
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September 11, 2012, 06:07:29 PM
 #302

                                       Funding Status (last updated 09/11/2012 14:00 EST)                        
Bank  Funds exhausted (payout currently unavailable)   Additional funds expected 09/12
PayPal  Funds high (max payout available)                          
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                          
TangibleCryptography
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September 11, 2012, 11:13:51 PM
 #303


                                       Funding Status (last updated 09/11/2012 19:00 EST)                        
Bank  Funds low (max payout reducedable)                       Additional funds available 09/12
PayPal  Funds exhausted (payout currently unavailable)   Additional funds available 09/14
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                           
TangibleCryptography
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September 12, 2012, 01:33:36 PM
 #304


                                       Funding Status (last updated 09/12/2012 09:00 EST)                        
Bank  Funds low (max payout reducedable)                       Additional funds available 09/13
PayPal  Funds exhausted (payout currently unavailable)   Additional funds available 09/14
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                            
TangibleCryptography
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September 12, 2012, 03:11:10 PM
 #305

                                       Funding Status (last updated 09/12/2012 11:00 EST)                        
Bank  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
PayPal  Funds exhausted (payout currently unavailable)   Additional funds available 09/14
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                            
TangibleCryptography
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September 13, 2012, 04:09:30 PM
 #306


                                       Funding Status (last updated 09/13/2012 12:00 EST)                        
Bank  Funds high (max payout available)                            
PayPal  Funds exhausted (payout currently unavailable)   Additional funds available 09/14
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                            
TangibleCryptography
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September 13, 2012, 04:12:11 PM
 #307

Updates:
Local branch deposits will not be available today (09/13) due to scheduling issues.

The ordering process for MoneyPaks has changed. MoneyPaks are now limited to specific denominations of $100, $250, and $500.  $100 & $250 are currently in stock and can be delivered within a few hours.  $500 will be available this evening (you can order now).  We will be adding a "stock" indicator so clients can better gauge delivery times on MoneyPaks.
TangibleCryptography
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September 13, 2012, 05:52:05 PM
 #308


                                       Funding Status (last updated 09/13/2012 14:00 EST)                        
Bank  Funds high (max payout available)                            
PayPal  Funds exhausted (payout currently unavailable)   Additional funds available 09/14
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                            
TangibleCryptography
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September 13, 2012, 10:19:54 PM
 #309



                                       Funding Status (last updated 09/13/2012 18:00 EST)                        
Bank  Funds low (max payout reduced)                               Additional funds available 09/14
PayPal  Funds exhausted (payout currently unavailable)   Additional funds available 09/14
Dwolla  Funds exhausted (payout currently unavailable)   Additional funds available 09/13
OKPAY  Funds high (max payout available)                           
TangibleCryptography
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September 14, 2012, 02:55:37 PM
 #310


                                       Funding Status (last updated 09/14/2012 11:00 EST)                        
Bank  Funds high (max payout available)                           
PayPal  Funds low (max payout reduced)                               Additional funds available 09/14
Dwolla  Funds low (max payout reduced)                               Additional funds available 09/14
OKPAY  Funds high (max payout available)                           
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Not Goxed


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September 14, 2012, 08:53:57 PM
 #311

Sorry to ask but will paypal be available today?

60 GH/s BFL Single SC - Pre-Order Yours Today!
`````` Only $1299.99 - butterflylabs.com ``````
TangibleCryptography
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September 14, 2012, 09:04:51 PM
 #312

Sorry to ask but will paypal be available today?

No reason to be sorry. We can only go PayPal's estimate and their estimate is 09/14.  Based on prior history they seem to clear deposits late in the day ~8PM EST.  However sometimes in the past their estimate has been wrong.  Funding status will be updated if/when PayPal funds clear today.
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September 14, 2012, 09:17:43 PM
 #313

Sounds good just figured I'd ask thank you for the prompt reply.  Aloha!

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September 14, 2012, 09:40:41 PM
 #314


                                       Funding Status (last updated 09/14/2012 17:30 EST)                        
Bank  Funds high (max payout available)                            
PayPal  Funds high (max payout available)                            
Dwolla  Funds low (max payout reduced)                                Additional funds available 09/14
OKPAY  Funds high (max payout available)                            
TangibleCryptography
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September 15, 2012, 02:09:18 PM
 #315


                                       Funding Status (last updated 09/15/2012 09:30 EST)                        
Bank  Funds exhausted (no payout available)                     Additional funds available 09/17
PayPal  Funds high (max payout available)                             Additional funds available 09/18
Dwolla  Funds low (max payout reduced)                                Additional funds available 09/14
OKPAY  Funds high (max payout available)                            
meebs
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September 15, 2012, 08:00:50 PM
 #316

Why is it you guys are out of funds SO often? Your service would be quite a lot more useful if payouts were more readily available.

If you enjoyed the advice I gave, feel free to toss over some loose change Smiley
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TangibleCryptography
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September 15, 2012, 08:02:41 PM
 #317

Why is it you guys are out of funds SO often? Your service would be quite a lot more useful if payouts were more readily available.

I think our prices are too good.  We should probably raise our fees so there are less sales and thus more funds are available. Wink




TangibleCryptography
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September 15, 2012, 08:05:18 PM
 #318


                                      Funding Status (last updated 09/15/2012 16:00 EST)                                      
Bank  Funds high (max payout available)                            
MoneyPaks  In Stock ($100, $250, and $500 available)                
PayPal  Funds exhausted (no payout available)                      Additional funds available 09/18
Dwolla  Funds exhausted (no payout available)                      Additional funds available 09/17
OKPAY  Funds high (max payout available)                            
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0xFB0D8D1534241423


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September 15, 2012, 09:14:49 PM
 #319

Why is it you guys are out of funds SO often? Your service would be quite a lot more useful if payouts were more readily available.

I think our prices are too good.  We should probably raise our fees so there are less sales and thus more funds are available. Wink





Even with your line of credit, you still seem to exhaust funds every day Smiley
Maybe low funds should reduce max payout and increase fees Tongue

I recommend asking me for a signature from my GPG key before doing a trade. I will NEVER deny such a request.
TangibleCryptography
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Tangible Cryptography LLC


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September 17, 2012, 11:52:01 PM
 #320

Effective for orders placed on or after 09/18/2012:
  • Tangible Cryptography will impose a fee of $20.00 for any returned ACH or bank wire due to incorrect account/routing numbers, ineligible account, mismatched payee, closed account, or suspended account.
  • Tangible Cryptography will impose a fee of $25.00 for any local branch deposit which can not be completed due to incomplete or incorrect information.
  • Tangible Cryptography will impose a fee of $20.00 on any "stop payment" required for a company check due to incomplete or inaccurate information.
  • Tangible Cryptography will impose a fee of $50.00 for the re-issuance of a Cashier's check due to incomplete or inaccurate information.
  • Tangible Cryptography will impose a fee of $10.00 for failed digital wallet payments (PayPal, OKPay, Dwolla) due to incomplete or inaccurate information.

These fees will be in addition to any fees or penalties imposed by third parties.  In the event a client provides inaccurate instructions they agree to be liable for any lost funds.   Many of our payment methods (to include PayPal) are irreversible.   Users agree that Tangible Cryptography has no liability if funds are delivered to an incorrect account and can't be recovered based on inaccurate user instructions.    Please verify information before depositing coins.  The exact information used to issue a payment will be shown on the status page where you are given the deposit address.  You can not get paid in a timely manner if the information you provide is inaccurate.  Investigating, and fixing errors due to inaccurate information takes significant resources and raises our costs of doing business.

We will be modifying the FastCash4Bitcoin terms and conditions to reflect these changes.


Some tips to avoid a non-delivery fee:
Not all accounts can receive a Bank Wire.  An ACH and a Bank Wire are not the same process (although they both involve the delivery of digital funds).  An account which is capable of receiving ACH may not be capable of receiving a bank wire.  No payer can "know" if an account can accept a bank wire.  If you are unsure if your account can accept bank wires, you should contact your bank.


The routing number for Bank Wires may be different than the routing number for ACH or checks.  Major banks may use multiple routing numbers.  Bank of American as an example has 27 active routing numbers depending on the account type, transfer method, and branch location .  No payer can determine the correct routing number for your account.  If you are unsure what routing number to use, you should contact your bank.


If you have a prepaid credit card which can be paid by ACH, the bank account for ACH (Direct Deposit) may not be the same as the sixteen digit credit card number.  No payer can determine the correct account and routing number based on a credit card number.  If you are unsure about how to fund your prepaid credit card by ACH (Direct Deposit), you should contact your credit card issuer.


Cashier's Checks are certified instruments.  You should treat them like cash.  Cashier's checks are extremely popular.  Depsite the higher fee, roughly half of all our check payments involve cashier's checks. Unless you are sure you need a cashier's check, it is safer (and cheaper) to opt for the company check payout option.  Unlike company check, a cashier's check can not have a "stop payment" or be canceled.  In the event the cashier's check is lost, destroyed, stolen, or not negotiable (can't cash or deposit) the issuing bank will require that we wait until the check expires before releasing the funds.  This means your funds will be "on hold" for a minimum of 90 (ninety) days.  Be sure you understand the risks and limitations of cashier's checks.
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