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Author Topic: FastCash4Bitcoins Support Thread  (Read 87566 times)
TangibleCryptography
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February 24, 2013, 09:38:06 PM
 #661

Update:
Very solid sales volume this weekend.
I made more bank funds available.
Dwolla funds are low but more funds should be available on Tuesday.
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TangibleCryptography
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February 26, 2013, 03:16:12 PM
 #662

Update:
Our Dwolla account is out of funds, but we have more funds pending for today.  I can't provide a more specific timeline than that because Dwolla doesn't.  Yet another way the blockchain is superior to other forms of fund transfer. Smiley
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February 26, 2013, 09:45:04 PM
 #663

Just placed a sales order.  Will update Smiley
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February 28, 2013, 01:36:30 AM
 #664

just did my first order will update when its complete
payment sent really fast .

my btc address 1LRWTJS3rf8ubG2oMjcm7CmGGDJQSomdRP
Mining tools and Drivers
TangibleCryptography
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February 28, 2013, 06:34:55 PM
 #665

Update:
Dwolla funds reloaded.
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March 01, 2013, 04:19:53 PM
 #666

Update:
PayPal funds exhausted.  We have incoming funds to replenish the PayPal balance which should clear today (03/01).
Sorry PayPal does not provide more specific estimate.
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March 01, 2013, 06:55:11 PM
 #667

Update:
PayPal funds exhausted.  We have incoming funds to replenish the PayPal balance which should clear today (03/01).
Sorry PayPal does not provide more specific estimate.

PayPal funds reloaded.
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March 02, 2013, 06:53:54 PM
 #668

Update:
Back end processing will go offline for roughly thirty minutes as an enhancement in processing is implemented.  This will prevent new orders from being created and prevent existing unfunded orders from having a status update.  At this point I show no orders in the unfunded status.

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March 02, 2013, 07:19:45 PM
 #669

Update:
Back end processing will go offline for roughly thirty minutes as an enhancement in processing is implemented.  This will prevent new orders from being created and prevent existing unfunded orders from having a status update.  At this point I show no orders in the unfunded status.

Completed.
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March 03, 2013, 05:18:43 AM
 #670

Is it just me or the PayPal funds are exhausted again? They really went by fast!
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March 03, 2013, 03:43:00 PM
 #671

Is it just me or the PayPal funds are exhausted again? They really went by fast!

It isn't just you.  There should be an even larger batch clearing on Monday.
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March 04, 2013, 03:49:16 AM
 #672

Hey TC, appreciate your service, haven't used it in quite a while but am thinking of using it again given recent price moves. I notice you've made some changes since i last used fastcash, including user accounts and log-in. If this is in response to 3rd party payments, couldn't you merely refuse and refund payments of those individuals who breach that aspect of your ToS, while maintaining an account-less framework for the rest of us?

Also, I know this happened months ago, but did BoA ever give any explanation for shutting down your account? Clearly, you were moving large amounts of money, but I would think your status as a registered business would remedy any concerns of theirs.

Lastly, have you run into any similar issues with Dwolla or PayPal? Do they ever voice any concerns with your operation given its scale?

Thanks for your time and look forward to using fc4b in future,

Alexanderanon

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March 04, 2013, 06:41:46 PM
 #673

Hey TC, appreciate your service, haven't used it in quite a while but am thinking of using it again given recent price moves. I notice you've made some changes since i last used fastcash, including user accounts and log-in. If this is in response to 3rd party payments, couldn't you merely refuse and refund payments of those individuals who breach that aspect of your ToS, while maintaining an account-less framework for the rest of us?

It was more work than it was worth.  It also made it easier for people to violate the TOS and that resulted in errors and complications.  Time and effort which reduced our ability to provide a quality service for the rest of our customers.   It was in theory a great idea but it didn't live up to the potential.  We will not be returning to that format.   In the next thirty days we will be making a major update to the site by seperating the sales and payment processes.  This will allow a client for example to sell a block of Bitcoins and then request $x be sent to their PayPal account and the rest paid out by the slower (and less expensive) company check.  The reverse will also be possible, a client could make multiple deposits during the day each at a different price point and then have the entire amount paid as a single bank wire (eliminating the need to pay multiple bank wire fees).

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Also, I know this happened months ago, but did BoA ever give any explanation for shutting down your account? Clearly, you were moving large amounts of money, but I would think your status as a registered business would remedy any concerns of theirs.

The simple answer is no.  They gave us 60 days to wrap up our transactions but indicated that the depository agreement gives either party the right to terminate at any time and for any reason and they were electing that right.  I have some theories but I would prefer to not speculate.  This is the reason we maintain multiple accounts with multiple financial institutions.

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Lastly, have you run into any similar issues with Dwolla or PayPal? Do they ever voice any concerns with your operation given its scale?

No we have not, however as a precaution we limit the amount of funds on both of those platforms and always have sufficient reserves to refund or pay clients by another method in the event the accounts are frozen.  Also we due the risk these processors are taking by only using the network for a one way transfer.  Both accounts are funded solely by bank transfers from corporation accounts and used to issue disbursements.  We never accept client funds using these accounts so there is no risk of reversal, fraud or dispute.

Staff,
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March 05, 2013, 12:29:05 AM
 #674

Update:
More PayPal funds are available.
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March 05, 2013, 02:38:40 AM
 #675

Any options here to buy coins ?

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TangibleCryptography
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March 05, 2013, 02:42:38 AM
 #676

Any options here to buy coins ?

No but we do private off exchange transactions here:
https://bitcointalk.org/index.php?topic=87094.0

It targets large sophisticated buyers so the use of PGP is mandatory and there is a $500 minimum.
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March 05, 2013, 07:30:33 AM
 #677

Thank you for the quick response. I look forward to the updates.
TangibleCryptography
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March 05, 2013, 01:35:02 PM
 #678

Update:
Out of silver.  Also it caught be somewhat unaware so I need to order a couple more Monster boxes and that will take a week.  Not sure what is going on but we sold more silver in the last three days then the last three weeks combined. 

Then again I guess when you can get 25 oz of silver (full mint tube) for less than 20 BTC diversification makes sense.
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March 06, 2013, 02:53:40 AM
 #679

Tangible, PLEASE take over Coinbase.com or just buy them out. They have a "good" system up for buying BTC with your bank account, etc... but several of my friends went to buy BTC and their transactions were just canceled. No response, nothing. Since you guys are so good at customer service and ON TOP of what you have available, you guys could make that site work like a well oiled machine.


Need help with your Newznab usenet indexer? http://www.newznabforums.com
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March 06, 2013, 09:45:10 AM
 #680

Tangible, PLEASE take over Coinbase.com or just buy them out.
Um, like, poor service should be rewarded by being bought out?  What do coinbase bring to the table?
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