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Author Topic: FastCash4Bitcoins Support Thread  (Read 87574 times)
TangibleCryptography
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October 08, 2012, 12:49:39 PM
 #361

On m.paks..What does (proceeds will be paid out in the next batch) mean?Says 2-4hrs.But how long is it really?

All MoneyPak orders have been paid this morning.  If your order is still showing unpaid send a PM with order #.  Generally MoneyPaks are paid within a few hours.  Still even at Tangible Cryptography the humans do need sleep.  I guess the estimate could be changed to "2-4 hours unless nobody is awake at the time the order confirms at which point it will be a few hours after the first human wakes up but I don't think that will fit in the box."  Wink
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Transactions must be included in a block to be properly completed. When you send a transaction, it is broadcast to miners. Miners can then optionally include it in their next blocks. Miners will be more inclined to include your transaction if it has a transaction fee.
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J.Socal
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October 08, 2012, 05:51:23 PM
 #362

Nice..Woke up, checked and had the m.pak code..Another solid fast trade with FC4B...I would post on your feedback thread,but can't find it..
TangibleCryptography
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October 08, 2012, 06:02:32 PM
 #363

Nice..Woke up, checked and had the m.pak code..Another solid fast trade with FC4B...I would post on your feedback thread,but can't find it..

There is a link to it from the OP.

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Less important now as most people know who we are but feedback is always appreciated.
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October 08, 2012, 06:39:53 PM
 #364

Tried to do a transaction for the past half hour or so. I seem to be unable to communicate with the secure portion of your server, so I can't create a sale order.

UPDATE: Just for my sanity and to get it out of the way, I tried flushing my DNS and resetting the entire internet connection chain just to make sure it wasn't an old DNS entry...nope, still ain't workin'.
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October 08, 2012, 07:54:27 PM
 #365

Tried to do a transaction for the past half hour or so. I seem to be unable to communicate with the secure portion of your server, so I can't create a sale order.

UPDATE: Just for my sanity and to get it out of the way, I tried flushing my DNS and resetting the entire internet connection chain just to make sure it wasn't an old DNS entry...nope, still ain't workin'.

Thank you for the notification, verifying now.
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October 08, 2012, 09:24:55 PM
 #366

Tried to do a transaction for the past half hour or so. I seem to be unable to communicate with the secure portion of your server, so I can't create a sale order.

UPDATE: Just for my sanity and to get it out of the way, I tried flushing my DNS and resetting the entire internet connection chain just to make sure it wasn't an old DNS entry...nope, still ain't workin'.

Thank you for the notification, verifying now.

New server is operation and SSL issues are resolved. If you experience continued problems please send a PM or email (info@tangiblecryptography.com).

For users that continue to see the following have outdated DNS information and are connected to the old server.   
The problem should resolve itself within a few hours.
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FastCash4Bitcoins is moving to a new server.
Bitcoin purchases will resume once site transition is complete.
TangibleCryptography
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October 09, 2012, 06:22:30 PM
 #367

Update: 
More bank funds just added!
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October 11, 2012, 12:39:29 AM
 #368

Hey. Your site is looking great. Finally fixed on my browser so text doesn't overlap any more.
Thx. Will send money again  soon.

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October 11, 2012, 02:54:25 AM
 #369


                                      Funding Status (last updated 10/10/2012 23:00 EST)                                      
Bank  Funds high (max payout available)          
MoneyPak  Backordered (delivery within 24 hours)   Additional cards available 10/11/2012
PayPal  Funds exhausted (no payout available)   Additional funds available 10/11/2012
Dwolla  Funds exhausted (no payout available)   Additional funds available 10/11/2012
mikesheadroom
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October 11, 2012, 05:52:13 PM
 #370

I had a failed transaction on your site over three hours ago and have yet to receive the refund.  Is there some sort of holding period before the refund is issued?   Huh
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October 11, 2012, 06:01:48 PM
 #371

I had a failed transaction on your site over three hours ago and have yet to receive the refund.  Is there some sort of holding period before the refund is issued?   Huh

Refunds are processed manually because we use a 100% cold wallet for security.
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October 11, 2012, 06:02:09 PM
 #372

.
                                      Funding Status (last updated 10/11/2012 14:00 EST)                                      
Bank  Funds high (max payout available)          
MoneyPak  Backordered (delivery within 24 hours)   Additional cards available 10/11/2012
PayPal  Funds high (max payout available)          
Dwolla  Funds exhausted (no payout available)   Additional funds available 10/12/2012
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October 11, 2012, 06:07:40 PM
 #373

Refunds are processed manually because we use a 100% cold wallet for security.

That's fair.  Is there a typical turnaround time on that?  Hours or days?  Thanks for your help!
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October 11, 2012, 06:08:57 PM
 #374

Refunds are processed manually because we use a 100% cold wallet for security.

That's fair.  Is there a typical turnaround time on that?  Hours or days?  Thanks for your help!

Usually within a few hours.  I show no expired orders needing a refund at this time.  If you need further assistance send me a PM with your order number.
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October 11, 2012, 06:47:27 PM
 #375

Assistance was provided swiftly!  fastcash4bitcoins.com is a great company!   Grin
TangibleCryptography
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October 12, 2012, 04:19:39 PM
 #376

.
                                      Funding Status (last updated 10/12/2012 12:00 EST)                                      
Bank  Funds high (max payout available)                
MoneyPak  $250 In Stock ($100 & $500 backordered*)   Additional cards available 10/12/2012
PayPal  Funds high (max payout available)                
Dwolla  Funds high (max payout available)                
* Delivery within 24 hours.
TangibleCryptography
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October 12, 2012, 04:24:29 PM
 #377

Update:
As our available funds and cashflow continues to improve we will be reviewing our max payout limits.  Bank/check transactions have been raised to $6,000.  Dwolla & PayPal payment maximums will be increased in the coming weeks and we will be bringing back the $1,000 MoneyPak option. 

The minimum on cashier's checks has been increased to $1,000 and the fee raised from $10 to $14.  This is in response to increased banking fees.  Our company checks remain a no transaction fee option.
TangibleCryptography
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October 15, 2012, 04:24:09 AM
 #378

Update:
We had an issue with our PayPal payout API which resulted in roughly a half dozen PayPal payments not being sent over the last two days.  The issue is resolved and all PayPal payouts have been made.  We apologize for any inconvenience this may have caused.

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October 15, 2012, 02:37:01 PM
 #379

Hi, your estimator is taking more than 1% off gox, is this the correct amount that we will get?

TangibleCryptography
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October 15, 2012, 02:44:36 PM
 #380

Hi, your estimator is taking more than 1% off gox, is this the correct amount that we will get?

Our buy price is the price we pay, and the % difference from MTgox will vary.  Generally it will be in the range of 3% to 5%.  It has never been 1%.  Some payout options have an additional fee deducted (due to their cost).  A company check, ACH (Direct Deposit), or Dwolla transfer is free, but a cashier's check is $14 and a PayPal Deposit is 1%.
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