Hey All,
Most people here PM'd me and I resolved them over PM the past few days.
Ill respond below as well
Hello, yesterday I went to albertsons and paid for some bitcoin and got a confirmation of payment and an email from coinapult to redeem my coins but the url from coinapult says I have 0 bitcoins available? I see others have had this problem and they all say support has been helpful in resolving the issue though a bit slow on replys, please help. my order id is a4fba890-c773-478f-989a-8cf703a157f4 thank you!
https://coinapult.com/retrieve?to=chillbrad@hotmail.com&secret=160mdm8gqoThere's a lot to process it seems like.
I was waiting for a week for my first order to process and now a couple days with charlie and the support team for my second order. Give em some time and they'll get back to you.
Don't expect to get it right away on the weekends or within 24 hrs!. My experience and others I know here will say that the weekends are a little slower.. as they've processed all but one failed orders for us mon-fri. Good luck to everyone
Yup, we've been speaking privately. Let me know if theres anything else you need.
Hey Yankee. Can you process my order? I deposited using Walmart to bitcoin to email and I still haven't gotten the email from Coinapult. Thanks.
Order id: c80bb497-f94d-403a-8ba3-69bff7f18108
Zip zap account: 418722138
Already processed
I think if I can get this handled today I might continue to use bitinstant. But the last 3 times. Have had issues that take a couple days to get resolved. They do ultimately get resolved but not quite the timeframe most of us are looking for. At this point i think I would rather have a refund of my $503.95. Got confirmation from zip zap 30 sec. after payment. Have not received one email from bitinstant to confirm payment. NOT ONE!
SMH :/
Whats your Order ID or ZipZap Account #? Im trying to help but I dont have your info
Paid cash through zipzap and received email from zipzap but not from bitinstant yet and its been about 4 hours now... Lost the order id too
any help??
ZipZap Account # ?
I paid for Bitcoins to e-mail a few hours ago now. Still nothing. I use Bitinstant to get my coins QUICKLY. The past 2 times I haven't gotten my coins in "under an hour" like the website states. I contacted customer support and no response, of course just like the last time this happened. I could really use some help here as I have an extremely important purchase to make.
Quote ID: a2c51c9c-bf80-4229-8e48-1eca76520eb4
Event ID: ceb3f109-8664-4237-acfc-96cc9eaa910f
Someone please figure this out for me. I CANNOT have my money tied up for days again like the last time. Thank you.
This was processed on Sunday
PLEASE RESPOND TO ME BITINSTANT SUPPORT
for over a month now i have had 1000$ in transfers not processed. You claim no one have ever been done wrong and i agree you guys run a tight ship but as of this point i have been terribly wronged and i need to be worked with to have a solution.
I WOULD NEVER BAD MOUTH YOUR OPERATIONS BUT IT SEEMS THAT IS THE ONLY WAY YOU RESPOND.
Yankee please send me a pm or an email
antiquelivin@tormail.org.
(i have sent you emails and pms)
I have given up so many times on getting my btc and its a shame because i do believe you guys are genuine nice people i just have gotten screwed over so honestly.
I really do not mean to be rude im only trying to get attention and support please respond.
This was processed, if not, please PM me!
Hey Yankee,
I emailed BitInstant a few days ago about having funds sent to a wrong mtgox account # and got a reply from Rachel. I was able to contact Mt. Gox to freeze the funds in the wrong account, and they now ask that you guys contact them for further action, but I haven't heard from Rachel or anyone since then. If you could follow up on those emails asap that would be great.
OrderID: da0fef22-a1c1-4fa7-978b-328e5a4adf46
EventID: 52f0424b-d8f2-4306-b6ab-9c842b8f7b6a
DestAccount:
QuoteID: 357e2141-896c-4290-b858-fbdbcff79e0b
User: SYSTEM
DestExchange: mtgox
This was processed!
Used your service for the first time last week - loved it. Went to use it again a few nights ago and it errored out (after filling in all info and doing the human captcha) and said something along the lines of 'There was an identity error in generating your payment slip. Please contact
support@zipzapinc.com to resolve'. Was attempting a moneygram->bitcoin to email (also tried to moneygram->btc-e.com account). Emailed support several days ago, and again yesterday. Below is one of the order ids. Thanks for any help.
Quote ID 0f4263de-182b-4ca5-a64d-7703cd7415c4
Event ID 75dd9001-699e-4f52-a666-6ad0c770e7f7
Did you pay this?
Hey, I accidentally put paypal instead of btc address last time i used this service, i emailed support with my order number and was told they would send the address the appropriate ammount, that was about a month ago, if you could help me out i would greatly appreciate it! Thanks!
Account:575777628
I see this was processed!
CHARLIE YOU FUCKED ME OVER.
YOU INTENTIONALLY DECEIVED ME AND WASTED MY TIME.
YOU STOLE MY FUCKING COINS.
BITINSTANT IS A FUCKING SCAM.
Hey, this was already processed as we see below
Sir can you help me with this?
Order ID 9185d022-dca4-4d6a-a153-7cc6aa6d4079
$500 to transfer from my Dwolla to my MtGox account.
It left my Dwolla account immediately but failed verification.
Thanks!
Already processed!
Hi all,
Not really a Bitinstant noob as I used it a lot back when bank deposits were available. Heard so many nightmares about the red phone...
Well I made a cash deposit at CVS, gave the identical information on the zipzap pdf, and the guy on the phone confirmed it as bill payment towards zip zap. That was 12 hours ago, and there as since been no blockchain activity on the address I posted, there has also been no confirmation email sent.
Is it possibly slower because it was sunday? When I used to use bank transfers, I would get a confirmation email instantly and then coins would show up about an hour later.
I have the moneygram receipt from cvs as well as the original payment slip pdf. What information do I need to provide to check the status of my order?
Many thanks.
No worries, ZipZap Account # ?
I paid for over 300 dollars worth of coins yesterday at 3pm EST via moneygram, got a confirmation from zipzap that bitinstant was notified of payment.. no confirmation from bitinstant, no returned phone call from support email, no live chat available, cannot get a hold of anyone via the "emergency contact number". It is now 9:42am on Monday EST time and still no live chat available... Look like if something goes wrong when ordering on a weekend this company will not support you.
Account #
874179013
Amount (USD)
$314.95
I see this was processed!
Hey Charlie PM for whatever reason wont let me reply to you question so ill post it here.
"The whole $500 went through. So at 1.99% it was $9.95 in fees.
I also have 3 failed transactions that need to be kicked if possible.
Quote ID 9c4e8d94-e157-4bb5-b61e-4f9bf29aa1f2
Event ID f25df771-1ece-467b-8a79-facda2662a21
Quote ID 3765a0ad-4a7e-4916-923b-0de9b60b22cb
Event ID 24a38f44-4735-440a-83c6-a72d5a453d67
Quote ID c06f0c38-f808-411a-9aee-e295e5d96336
Event ID 824675df-8be2-420d-ada4-92e7c2ea1197"
Thanks again man!
All processing now!
Thanks
