kizosim
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November 21, 2013, 08:17:51 PM |
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I have a problem. my android os is crashed and i accident swipe google authenticator app. could you please temporarily allow the log without otp key?
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kizosim
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November 22, 2013, 09:37:16 AM |
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waiting for any response... I wrote to eclipse support a few times but no answer. I just want to access my account and transfer funds.
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Inaba (OP)
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November 22, 2013, 04:27:50 PM |
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2FA removal requests usually take up to a month or more before they are acted on, due to the nature of 2FA. Please be sure to back up your 2FA seeds! The whole point of 2FA is to prevent unauthorized access. If it can be removed easily, then it's useless.
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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kizosim
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November 22, 2013, 05:11:48 PM |
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2FA removal requests usually take up to a month or more before they are acted on, due to the nature of 2FA. Please be sure to back up your 2FA seeds! The whole point of 2FA is to prevent unauthorized access. If it can be removed easily, then it's useless.
I dont have backup 2FA seeds! what is 2FA seeds and how do I know it will be necessary? I know my user name, pass and send request from registered email. I guess that's enough?
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kizosim
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November 26, 2013, 09:52:25 PM |
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Problem is solved. @inaba thank you very much.
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thdvmgbgjn
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November 29, 2013, 07:19:49 AM |
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I just got hacked today I think and the funds got transferred to this address: 1N3FKzwoT5nZmZrotrnTQkEyBJczyiLiEF
I know there's no hope in getting the funds back (thankfully it's just some mining income in the past week or so which isn't amazing given today's difficulty), but is there someone at Eclipse that can investigate for me and let me know what the IP who breached my account was?
I got an email notification at 7:25pm PST that my account info got changed (payout address) and the payout was initiated almost immediately.
I logged in a few minutes afterwards (during my Thanksgiving dinner) to investigate but it was too late.
The irony is I spent the last 2 weeks securing most of my sites with secure passwords and 2FA where applicable, but this is where I dropped the ball and did not touch Eclipse.
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Inaba (OP)
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November 29, 2013, 08:04:54 AM |
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What wallet address is that? A lot of people use it... is it a mixer address or something? There's like 11 accounts that use that same wallet address.
In any event, without your account name I can't look up what IP accessed the site.
Please activate payout lock in addition to 2FA. That would have prevented this as well.
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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thdvmgbgjn
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November 29, 2013, 08:46:43 AM Last edit: November 29, 2013, 09:07:23 AM by dmo580 |
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What wallet address is that? A lot of people use it... is it a mixer address or something? There's like 11 accounts that use that same wallet address.
In any event, without your account name I can't look up what IP accessed the site.
Please activate payout lock in addition to 2FA. That would have prevented this as well.
I agree. 2FA would've prevented this. My issue with your 2FA is that it's not TOTP. Is there any reason why you're using HOTP over TOTP? Authy (the app I use) only supports TOTP Google 2FA. I guess I could've used Google's Authenticator app but it's unsecured on phones, and I prefer Authy far more. Obviously after this incident I've gone ahead and secured my account that way as well as using a stronger password. If I PM you my user name would that work for you to look up the login history? Edit: I've emailed support@eclipsemc.com with account details. Edit 2: FML. I should've read about payout lock more. I thought it was locking payouts to the same address forever like BTC Guild. Ugh. This REALLY would've saved me. Done. I guess the worst part of all this is that I'm SUPER paranoid about all my other accounts even if they have stronger passwords and 2FA enabled.
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Inaba (OP)
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November 29, 2013, 03:47:26 PM |
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Much like Vardiff and a number of other features, EMC was the first pool to implement 2FA and GA wasn't very popular at the time. HOTP was chosen because there was no standard and the fact that you don't have to have your phone with you all the time to use HOTP, I find it to be superior (write down a few codes and keep them with you, no electronic device required to use OTP) to TOTP. Seems TOTP has become the standard, but it's still annoying as well compared to HOTP.
At any rate, I'll probably change it in the future, but it's not high on the priority list.
I responded to your email.
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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Max29
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December 01, 2013, 10:07:16 AM |
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Hmmm maby PPS Rate: 0.00000003 /sh should be couple of digits longer... at least 3 or 4 more..
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vulgartrendkill
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December 07, 2013, 02:21:27 PM |
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tried to sign in, didnt work.
Now all the site says is "ups! you are blocked!" no matter what I do.
I even tried registering again....
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P_Shep
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Activity: 1795
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This is not OK.
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December 09, 2013, 04:40:56 PM |
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EU server just went down. Heard all my miners' fans spin down and the site is showing a red bar for the eu staus.
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Inaba (OP)
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December 09, 2013, 04:44:06 PM |
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EU is up and accepting shares. There are about 500 miners connected right now.
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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P_Shep
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This is not OK.
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December 09, 2013, 04:55:18 PM Last edit: December 09, 2013, 05:44:11 PM by P_Shep |
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Still showing red on the website. I haven't switch pools back yet though, so can't say if it's working now.
EDIT: An hour later, cgminer is still telling me the pool is dead.
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Inaba (OP)
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December 09, 2013, 05:44:22 PM |
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That was very strange... it was up and working fine when I checked it... but it was crashed just now. I've restarted everything, it should be good to go now. Sorry about that. I will investigate what might have happened... another first.
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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P_Shep
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This is not OK.
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December 09, 2013, 05:48:30 PM |
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Yep, seems to be back up now. Thanks
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-ck
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Ruu \o/
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December 09, 2013, 07:43:56 PM |
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Your 404 page has a typo : "No, this is not the page you are looking, this is Dog."
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Developer/maintainer for cgminer, ckpool/ckproxy, and the -ck kernel 2% Fee Solo mining at solo.ckpool.org -ck
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Inaba (OP)
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December 09, 2013, 07:47:34 PM |
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Where'd the typo? Looks right to me!
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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-ck
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Ruu \o/
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December 09, 2013, 07:51:01 PM |
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Your 404 page has a typo : "No, this is not the page you are looking, this is Dog." "No, this is not the page you are looking for, this is Dog."
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Developer/maintainer for cgminer, ckpool/ckproxy, and the -ck kernel 2% Fee Solo mining at solo.ckpool.org -ck
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Inaba (OP)
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December 09, 2013, 08:07:45 PM |
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Note to self: Do not reply to posts when just getting off long ass international overnight flights! Thanks Con I will take care of it.
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If you're searching these lines for a point, you've probably missed it. There was never anything there in the first place.
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