[1200 TH] EMC: 0 Fee DGM. Anonymous PPS. US & EU servers. No Registration!

[ChipGeek]

I just got 2 emails that something on my account has changed even though I did not do it.  After logging in, everything looks OK as far as I can tell. 

Is this due to a recent EMC change and I can safely ignore?

[toroidmonster24]

I just got 2 emails that something on my account has changed even though I did not do it.  After logging in, everything looks OK as far as I can tell. 

Is this due to a recent EMC change and I can safely ignore?

I got the same notice on my side. I opened the email in Gmail and it says "Dec 1." Was this just a delayed email?

[Inaba]

Yes it was delayed

[jamesg]

I received a bunch of account change emails from the site, but upon inspection of my account, nothing has changed. I also use 2fa so I'm assuming that these are either emails that were backlogged and recently sent out or...?

Thanks,
James

[Inaba]

Yes, it was backlogged and just sent out now... hadn't realized all that stuff was still in queue or I would have cleared it first.

[kano]

Yes, it was backlogged and just sent out now... hadn't realized all that stuff was still in queue or I would have cleared it first.

Heh - yeah nice little wake up shock

In my case it was 2x account change and 1x manual payout ... sounding exactly like an account hack

I was like OMFGBBQ! ... and doubly so coz I couldn't find the actual email messages ... they were back a few days in my inbox.

Was a major sigh of relief to finally work out it was all indeed just 3 old messages for changes I did a while ago

[thdvmgbgjn]

Yes, it was backlogged and just sent out now... hadn't realized all that stuff was still in queue or I would have cleared it first.

Heh - yeah nice little wake up shock

In my case it was 2x account change and 1x manual payout ... sounding exactly like an account hack

I was like OMFGBBQ! ... and doubly so coz I couldn't find the actual email messages ... they were back a few days in my inbox.

Was a major sigh of relief to finally work out it was all indeed just 3 old messages for changes I did a while ago

Yeah whew. I just got hacked on Nov. 28 so this was definitely a red flag and I flipped out this morning. Glad to know it's not an issue. Plus, the hackers already stole all my BTC. I have like 0.0001 or something left.

[Inaba]

Sorry about the heart attacks ... I should have checked the queue and cleared it.  All this traveling has left me pretty dazed and confused at times.  I've switched time zones 5 times in the past week.  Headed to Bangalore now, gonna really throw me off!

[happyagnostic]

I appear to have had my IP address blocked.

It was immediately after I emailed support about how I couldn't log in because the password resets I was using wouldn't actually work and then my account was locked for 20 minutes...

WHAT IS GOING ON?!

[vulgartrendkill]

My account now says that my google 2fa is incorrect so I cannot log on to my account still.  I've reset the password.  Looks like my account was hacked as have had payment notifications for 0.19 btc being sent 12/12/13.

[happyagnostic]

It's been 48 hours and still no response from support@eclipsemc.com

My IP is still blocked from home.

I was able to access my account from work and I attempted to reset my password, but it said I couldn't and to contact support... this is crazy.

I think something has happened. They've probably been hacked and are locking down all activity.

Or maybe they're running off with our bitcoins... who knows, since they won't RESPOND!!!

[organofcorti]

It's been 48 hours and still no response from support@eclipsemc.com

My IP is still blocked from home.

I was able to access my account from work and I attempted to reset my password, but it said I couldn't and to contact support... this is crazy.

I think something has happened. They've probably been hacked and are locking down all activity.

Or maybe they're running off with our bitcoins... who knows, since they won't RESPOND!!!

I have no doubt Inaba will sort out your problem. Just wait a little longer.

[Inaba]

I have been out of the country for almost 3 weeks now... still in India at the moment.  Not much time to handle these sorts of things, but I'm working on it as time allows.  Hopefully I'll have a break here when I get back on Sunday and can catch up.

[-ck]

us1 appears to be down , or maybe I just can't access it from here  

EDIT: Some loss along the way it  seems.

Code:

mtr --report us1.eclipsemc.com
Start: Mon Dec 23 21:32:43 2013
HOST: hex                         Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.1.254              0.0%    10    0.5   0.5   0.5   0.7   0.0
  2.|-- lns20.mel4.on.ii.net       0.0%    10   26.2  26.2  25.5  26.6   0.0
  3.|-- te2-2.cor3.mel4.on.ii.net  0.0%    10   26.6  35.0  25.6 113.2  27.5
  4.|-- ae2.br1.syd7.on.ii.net     0.0%    10   37.6  42.0  37.4  58.0   6.4
  5.|-- ae0.br1.syd4.on.ii.net     0.0%    10   37.9  46.1  37.8  65.0  11.4
  6.|-- te0-1-1-2.br2.lax1.on.ii.  0.0%    10  184.4 184.8 184.3 185.3   0.0
  7.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  8.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  9.|-- .                         10.0%    10  216.3 199.7 186.2 216.5  15.7

mtr --report us2.eclipsemc.com
Start: Mon Dec 23 21:37:57 2013
HOST: hex                         Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.1.254              0.0%    10    0.5   0.6   0.5   0.6   0.0
  2.|-- lns20.mel4.on.ii.net       0.0%    10   25.9  26.3  25.7  27.0   0.0
  3.|-- te2-2.cor3.mel4.on.ii.net  0.0%    10   25.9  32.2  25.9  55.6  11.7
  4.|-- ae0.cr1.mel8.on.ii.net     0.0%    10   30.2  35.9  26.3  72.8  14.4
  5.|-- ae1.cr1.cbr1.on.ii.net     0.0%    10   37.4  34.8  33.6  37.4   1.4
  6.|-- ae0.cr1.cbr2.on.ii.net     0.0%    10   34.4  35.1  33.7  38.2   1.3
  7.|-- ae2.br1.syd4.on.ii.net     0.0%    10   37.3  41.5  37.0  68.4   9.8
  8.|-- te0-1-1-3.br2.lax1.on.ii.  0.0%    10  184.5 184.7 183.8 185.4   0.0
  9.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- .                         10.0%    10  215.2 203.1 185.8 216.7  15.0

mtr --report us3.eclipsemc.com
Start: Mon Dec 23 21:38:23 2013
HOST: hex                         Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.1.254              0.0%    10    0.6   0.5   0.5   0.7   0.0
  2.|-- lns20.mel4.on.ii.net       0.0%    10   25.8  26.2  25.6  27.1   0.0
  3.|-- te2-2.cor3.mel4.on.ii.net  0.0%    10   26.1  26.4  26.0  27.2   0.0
  4.|-- ae2.br1.syd7.on.ii.net     0.0%    10   37.8  38.0  37.8  38.7   0.0
  5.|-- ae0.br1.syd4.on.ii.net     0.0%    10   38.6  43.6  37.4  77.1  12.1
  6.|-- te0-1-1-2.br2.lax1.on.ii.  0.0%    10  184.8 184.7 183.9 185.2   0.0
  7.|-- any2ix.coresite.com        0.0%    10  271.2 271.9 271.0 275.6   1.3
  8.|-- 206-51-235-233.static.hvv 10.0%    10  241.5 242.0 241.5 242.9   0.0
  9.|-- 162-216-4-199.static.hvvc 10.0%    10  242.2 252.0 241.9 271.9  14.6

Seems to only be relatively good to us3. Switched to that and it's ok. I guess it's out of your control being along the way.

[Inaba]

How does the EU server look from your location?

[-ck]

How does the EU server look from your location?

Similar to US3 but slower.

Code:

mtr --report eu.eclipsemc.com
Start: Tue Dec 24 09:16:45 2013
HOST: hex                         Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.1.254              0.0%    10    0.5   0.5   0.5   0.7   0.0
  2.|-- lns20.mel4.on.ii.net       0.0%    10   25.7  26.1  25.6  26.7   0.0
  3.|-- te2-2.cor3.mel4.on.ii.net  0.0%    10   26.7  26.5  25.8  28.0   0.5
  4.|-- ae2.br1.syd7.on.ii.net     0.0%    10   38.2  41.0  37.5  67.4   9.3
  5.|-- ae0.br1.syd4.on.ii.net     0.0%    10   38.0  43.2  37.7  57.3   7.5
  6.|-- te0-1-1-2.br2.lax1.on.ii.  0.0%    10  184.9 184.7 184.1 185.2   0.0
  7.|-- init7.net.any2ix.coresite  0.0%    10  183.8 184.7 183.8 186.7   0.8
  8.|-- r1nyc1.core.init7.net      0.0%    10  255.9 257.5 255.7 261.9   2.1
  9.|-- r1lon1.core.init7.net      0.0%    10  329.8 333.7 329.7 341.3   3.9
 10.|-- r1nue1.core.init7.net      0.0%    10  371.2 372.9 368.6 379.7   4.1
 11.|-- gw-hetzner.init7.net       0.0%    10  344.5 346.6 344.5 362.0   5.4
 12.|-- core12.hetzner.de         20.0%    10  344.7 344.5 343.8 345.0   0.0
 13.|-- core21.hetzner.de         10.0%    10  342.4 342.7 342.0 343.4   0.0
 14.|-- juniper1.rz20.hetzner.de  10.0%    10  347.3 349.2 346.8 363.7   5.4
 15.|-- hos-tr2.ex3k5.rz20.hetzne 10.0%    10  347.5 348.1 347.3 350.4   0.7
 16.|-- eu.eclipsemc.com          10.0%    10  344.0 351.2 342.8 372.2  11.8

[happyagnostic]

I have been out of the country for almost 3 weeks now... still in India at the moment.  Not much time to handle these sorts of things, but I'm working on it as time allows.  Hopefully I'll have a break here when I get back on Sunday and can catch up.

My IP is still banned. Still no response to any of the emails I've sent.

Is this one of those situations where I should just give up? This whole experience has been rather discouraging. I mean, someone/something made the effort to put me on a blacklist for trying to log into my own account, so I figure someone could take 1 minute and say, "Your concerns are very important to us, we are very back logged, please allow 3 months for us to respond"

This is my last post regarding this issue unless I get a response. Any response would be better than sitting here not know why i can't access my account.

[Inaba]

We are working on creating an automated system to unban IPs.  The solution is not to have multiple failed login attempts from your IP address; it's a security measure.

[-ck]

Load on the US servers seems very high, total pool hashrate is way down and stats are reporting 0 for me despite my rigs merrily mining away on us1. Issues?

[Inaba]

Everything seems OK at the moment, are you still seeing issues?