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Author Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)  (Read 263197 times)
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April 10, 2013, 03:24:22 PM
 #681

I'm having the same problem, I was using it 5 minutes ago. I think they've exceeded their bandwidth.

Many people were "locked out" of their accounts this weekend, with a "bad password" being reported. Which means it was a widespread security breach. I should not have to lose my 8565 LTC for something I had no fault in. I don't click trollbox links. The fact that it happened to multiple people on the same day leads me to believe that they could not handle the attack traffic effectively and were compromised to some degree. If anything, I want the IP address the withdrawal was requested from. Oh, and, I want my coins..Because the fault lies with you, unless you can tell me otherwise how all these accounts were compromised in one day.

EDIT: Now after they "reopened" my account yesterday, I cannot login AGAIN. Bad password..When I try to send a password recovery email, it says "Error: The database server is not available now, so the page cannot be displayed correctly." ...So like I said, ITS YOUR DATABASE/WEBSITE that is having security issues and just not working at all issues...

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April 11, 2013, 03:01:01 AM
 #682

I am having the same issue. Bad password. Started last night. I'm #48 in the support queue going on 12 hours. Can we get an update on this please?



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Deth
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April 11, 2013, 04:16:46 AM
 #683

It is 3230 users online right now, few hours ago number was at 6000. What % of users must be affected with unusual and unwanted account behavior for situation to be considered as service security breach? I think that should be more than several nicks here. BTW, I periodically have problems with logout and see DB error as well, but I never had "Bad password" issue.

P.S. I am not choosing any side, I might be wrong as well, but I don`t believe it is exchange`s fault with stolen or lost money right now.

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April 11, 2013, 04:19:43 AM
 #684

Deth, multiple people were breached on the 7th. While they were having a huge database issue, mail server issue, and 20,000+ guests on and passwords were being changed. I don't click shoutbox links.
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April 11, 2013, 04:28:31 AM
 #685

EvilLizardApparel, was your password strong enough? 20,000+ guests might indicate bruteforce maybe, I don`t know. Also you could get infected anywhere and anyhow, especially if you are using windoze, java, skype and other buggy and spying software.

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April 11, 2013, 04:43:01 AM
 #686

https://btc-e.com/news/134

Dear btc-e.com Members,

Starting from 10.04.2013, customer support will be provided only through the following: http://btcecom.freshdesk.com

This is due to the fact that the majority of messages are duplicated in personal messages, icq, Skype, mail thus decreasing the efficiency of answers to your messages.

Please do not repeat your messages. This will not speed up finding a solution for your problem.

On our part, we guarantee quick and high quality answers to your questions.

Can you give me an accurate estimate on how long its going to take to resolve my issue? Ive been in the support queue for 18 hours now, #48.
Not really my definition of quick.



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April 11, 2013, 12:31:26 PM
 #687

Why does BTC-e.com display "USE EMAIL TO LOGIN, NOT YOUR ACCOUNT NAME" atm?

Is this normal?

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April 11, 2013, 12:40:56 PM
 #688

Why does BTC-e.com display "USE EMAIL TO LOGIN, NOT YOUR ACCOUNT NAME" atm?

Is this normal?

indeed very strange. looks like they have changed their login procedure.. but dont knwo why?
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April 11, 2013, 12:45:21 PM
 #689

Why does BTC-e.com display "USE EMAIL TO LOGIN, NOT YOUR ACCOUNT NAME" atm?

Is this normal?

indeed very strange. looks like they have changed their login procedure.. but dont knwo why?

I did not verify E-Mail. Only have very few LTC there.

Even if I could login I would not do it at the moment.
Maybe I'm paranoid: But could the site been hacked/defaced to obtain E-Mail addresses?

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April 11, 2013, 01:00:13 PM
 #690

official statement here: https://btc-e.com/news/136
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April 11, 2013, 01:01:44 PM
 #691

I posted a comment about the fee on https://btc-e.com/news/127

Same here, posted a while ago.

Still the same. BTC-E, When or are you going to change the fees?

Quote
Min amount for withdrawal - 0.1 LTC.

* Be patient, transfer of funds will be before the first confirmation.

* Fee for withdrawal is 0.5 LTC.

* Daily limit on withdrawal - 30000 LTC.
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April 11, 2013, 01:13:50 PM
 #692

official statement here: https://btc-e.com/news/136


Did login now. E-Mail did work.

My account has been wiped for almost all LTC!  Shocked Angry

Marked as "payment for a warrent" only few minutes after my last login on April 8th.

WTF!!!


E-mail verification did not work. Did not accept IP for strange reasons.

Now trying to login just opens a blank page.

 Huh  Angry

Edit: Now login works again. But LTC wiped.


Edit:

I did have a pending sell order which was not executed. My fault.

BTC-e response was swift.

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April 11, 2013, 01:21:27 PM
 #693

Yup my LTCs was wiped too.
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April 11, 2013, 01:30:35 PM
 #694

EvilLizardApparel, was your password strong enough? 20,000+ guests might indicate bruteforce maybe, I don`t know. Also you could get infected anywhere and anyhow, especially if you are using windoze, java, skype and other buggy and spying software.

Yes, 14 characters a mixture of numbers letters and symbols.

official statement here: https://btc-e.com/news/136


Did login now. E-Mail did work.

My account has been wiped for almost all LTC!  Shocked Angry

Marked as "payment for a warrent" only few minutes after my last login on April 8th.

WTF!!!


E-mail verification did not work. Did not accept IP for strange reasons.

Now trying to login just opens a blank page.

 Huh  Angry

Edit: Now login works again. But LTC wiped.
Yup my LTCs was wiped too.

See Deth, not just me. THEY WERE BREACHED I want my 8565 LTC back BTC-e....
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April 11, 2013, 01:33:29 PM
 #695

Also used high security password.

Clearly the site was hacked.



Edit:
I did have a pending sell order which was not executed. My fault.

BTC-e response was swift.

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April 11, 2013, 01:47:19 PM
 #696

https://bitcointalk.org/index.php?topic=173354.0
Official my account got hacked thread.



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April 11, 2013, 02:01:12 PM
 #697

https://bitcointalk.org/index.php?topic=173354.0
Official my account got hacked thread.

I'm sorry to hear that my friend. But please don't spam the forum on every btc-e thread, it won't help.

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pekv2
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April 11, 2013, 02:23:54 PM
 #698

Oh my god. To get support service now, you need to register with btcecom.freshdesk.com.

I use

Code:
|http://*$domain=btcecom.freshdesk.com

in my adblockplus addon to block unencrypted content. I use

Code:
|http://*$domain=

to block all unencrypted content on all https enabled sites that I use.

Warning to all:

Google recaptcha breaks encryption on btcecom.freshdesk.com, exposing your email and password over online.

To use google recaptcha, my http blocking code must be disabled, I refuse to register @ btcecom.freshdesk.com until this is fixed.

This is completely unexceptionable.

No wonder account are being hacked, probably because of this new bs helpdesk crap with broken encryption over online.

The fees and now this.

I paid my .5 and withdrawn my ltc from btc-e.com. I suggest you all do the same, pull out now before its too late.
EvilLizardApparel
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April 11, 2013, 02:44:23 PM
 #699

https://bitcointalk.org/index.php?topic=173354.0
Official my account got hacked thread.

Posted in it.
jl2012
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April 11, 2013, 05:52:46 PM
 #700

Oh my god. To get support service now, you need to register with btcecom.freshdesk.com.

I use

Code:
|http://*$domain=btcecom.freshdesk.com

in my adblockplus addon to block unencrypted content. I use

Code:
|http://*$domain=

to block all unencrypted content on all https enabled sites that I use.

Warning to all:

Google recaptcha breaks encryption on btcecom.freshdesk.com, exposing your email and password over online.

To use google recaptcha, my http blocking code must be disabled, I refuse to register @ btcecom.freshdesk.com until this is fixed.

This is completely unexceptionable.

No wonder account are being hacked, probably because of this new bs helpdesk crap with broken encryption over online.

The fees and now this.

I paid my .5 and withdrawn my ltc from btc-e.com. I suggest you all do the same, pull out now before its too late.

Why don't you use google/facebook/twitter login? You don't need to register a new account there

Donation address: 374iXxS4BuqFHsEwwxUuH3nvJ69Y7Hqur3 (Bitcoin ONLY)
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