bits4books
Sr. Member
 Offline
Activity: 854
Merit: 264
Crypto is not a religion but i like it
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October 30, 2013, 11:15:15 PM |
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Gahh I was right in the middle of a transaction! I also lost all my pictures last time, hope nothing is missing with this return.  Also, any chance we could get a warning in advance on future maintenance? Possibly a mass email or PM. |
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"With e-currency based on cryptographic proof, without the need to
trust a third party middleman, money can be secure and transactions
effortless." -- Satoshi
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starsoccer9
Legendary
Offline
Activity: 1630
Merit: 1000
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October 30, 2013, 11:38:17 PM |
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Gahh I was right in the middle of a transaction! I also lost all my pictures last time, hope nothing is missing with this return. Also, any chance we could get a warning in advance on future maintenance? Possibly a mass email or PM. Yea exactly, the last week the site has been quite screwy |
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uk1
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October 31, 2013, 12:04:10 AM |
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any chance we could get a warning in advance on future maintenance? Possibly a mass email or PM.
1+ |
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dyingdreams
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October 31, 2013, 12:26:04 AM |
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Also, any chance we could get a warning in advance on future maintenance? Possibly a mass email or PM.
It was likely unplanned maintenance. |
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FullLife
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October 31, 2013, 01:05:48 AM |
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Tosaki how often do you perform backups?
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uk1
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October 31, 2013, 01:49:27 AM |
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FullLife
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October 31, 2013, 02:52:58 AM |
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It hasn't come back up since it went down due to maintenance issues. |
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bits4books
Sr. Member
Offline
Activity: 854
Merit: 264
Crypto is not a religion but i like it
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October 31, 2013, 08:33:34 AM |
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Any update as to what's going on?
It keeps coming back up for 30 or so min chunks, I get stuff situated, then back down for maintenance...
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favdesu
Legendary
Offline
Activity: 1764
Merit: 1000
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October 31, 2013, 08:35:32 AM |
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The more important question is: don't they use a test server to actually test stuff before they roll it out? or is this hardware related?
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tosaki (OP)
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October 31, 2013, 01:16:54 PM |
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We did have some hardware related server issues. All systems are back to normal.
I want to let you know that we are currently seeking for investors in order to take Bitmit to a next & more professional level. If you are interested in investing I will add you to the mailing list and you will get notified once we are ready to talk about details.
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forevernoob
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October 31, 2013, 02:41:10 PM |
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Interesting, will we see an IPO from you soon?
Too bad so many of the major bitcoin stock exchanges have shut down.
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FullLife
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October 31, 2013, 03:00:20 PM |
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I have a situation and I don't really know what should be my next step.
A user bought a $25 Lowes.com gift card code from me early yesterday afternoon. He paid for the card and received the code, but he hasn't indicated that he received it and he hasn't left any feedback. So, his payment is still locked in escrow. I sent him a friendly reminder to mark that he has received the item, but I haven't received any reply. I called Lowe's customer service number to check the value of the code and none of it has been used yet.
This individual is not a brand-new user, and according to his feedback he's bought a gift card code before. I have no other way to contact him besides sending a message through Bitmit. Is waiting my only option?
This experience has brought to light a concern I have for the way the current system is setup. What's to keep someone from buying a card code and not indicating that they received it or leave feedback? So their payment stays locked in escrow while they use the code. They then claim that the code was no good or had no value to try and get their money back. There's no way for the seller to prove that the code originally had value, so it's the word of the seller against the word of the buyer.
How would Bitmit handle this situation?
I'm selling only digital goods and this is not new to me. I usually wait like 2 days, if there's no reaction from the buyer (usually new people...) I contact the support. They release the escrow then. If the buyer does not reply within 24h after you pushed him to release the escrow we are likely to release the funds to you. Then just contact our support team. We will add an automatic 48h release escrow request for instant delivery items very soon. If it's word against word we try to take other "fraud indicators" into account. But because we don't easily refund without any proof or strong assumption against one party it is unlikely that a fraudulent buyer will succeed with such a false statement. There is simply no motiviation if he the chance to succeed is almost zero when you lie. We have lot of experience with scammers and are processing a high amount of orders everday. You can check out this thread to see that there were only a few problematic dispute cases that could not be solved satisfying. This is an excellent result for trading with a pseudo anonymous currency & no id verification requirement! Starsoccers dispute case is still being processed and we are working hard to also sort out his problem. tosaki really appreciate the recent cosmetically changes, but fundamental issues have still not been addressed.
Like the unpaid orders and verification process, there have been several plausible solutions suggested to change that.
Are you guys at least considering some of them?
THx, yes we do. We will start to test some ideas (not the running marathon  ) next week and see how it influences the problem. Are you talking about the verification process to reduce the amount of unpaid orders? I spoke with some big wholesale vendors here in HK and convinced them to list many of its items on Bitmit. This is great because they are delivery the items to the whole globe and people get chance to buy China products straight from source without a big profit margin is added. Well, it's been 6 days now and I'm still waiting for the escrow release. Timeline of events:Oct 25: ejcethan purchased item Oct 27: emailed support about the escrow release Oct 28: support emailed back saying to wait another 48 hours Oct 30: after 48 hours had passed, I emailed support again about escrow release On a side note, can you implement a blacklist feature where sellers can block specific individuals from buying items from them? We could also list the reason for blocking them next to their name. |
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uk1
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October 31, 2013, 03:38:54 PM |
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can you implement a blacklist feature where sellers can block specific individuals from buying items from them? We could also list the reason for blocking them next to their name.
1+
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bernard75
Legendary
Offline
Activity: 1316
Merit: 1003
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October 31, 2013, 03:41:04 PM |
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How is this useful if everybody can make 10 accounts in 10 min?
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uk1
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October 31, 2013, 03:46:33 PM |
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How is this useful if everybody can make 10 accounts in 10 min?
i thought you can only setup 1 account per ip |
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bernard75
Legendary
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Activity: 1316
Merit: 1003
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October 31, 2013, 03:49:33 PM |
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and what is the problem with getting a new ip?
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uk1
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October 31, 2013, 03:52:32 PM |
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true
setting up accounts on proxies is banned.
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FullLife
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October 31, 2013, 05:12:24 PM |
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How is this useful if everybody can make 10 accounts in 10 min?
i thought you can only setup 1 account per ip and what is the problem with getting a new ip?
The individuals I'm having problems with are not new users. Most people don't want to have to start over accumulating good feedback either. A blacklist/ban list feature would definitely help sellers. |
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bernard75
Legendary
Offline
Activity: 1316
Merit: 1003
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October 31, 2013, 05:16:55 PM |
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What does a buyer care about reputation and feedback?
There are no restrictions for new users, so if you are banned somewhere or get negative feedback, you just make new accounts over and over.
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FullLife
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October 31, 2013, 06:40:04 PM |
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What does a buyer care about reputation and feedback?
There are no restrictions for new users, so if you are banned somewhere or get negative feedback, you just make new accounts over and over.
I realize that some people would do this, but not everyone. |
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