🦊 Betnomi.com | Sportsbook & Casino 🎲⚽

[notblox1]

12 days of waiting for my withdrawal which is still pending.....extremely frustrating and weird and totally unacceptable.....any update yet Icopress?

12 days waiting already!?  
Why is nobody from Betnomi team responding something about this in forum?
I know icopress is a good guy who is just trying to help you, but he is not part of official Betnomi team, so they need to wake up.

[1714520140]

1714520140

[1714520140]

1714520140

[1714520140]

1714520140

[1714520140]

1714520140

[1714520140]

1714520140

[SquirrelJulietGarden]

12 days waiting already!? 
Why is nobody from Betnomi team responding something about this in forum?
I know icopress is a good guy who is just trying to help you, but he is not part of official Betnomi team, so they need to wake up.

Maybe they have something to do internally. The Betnomi account was actively two days ago and it can be because the ping from icopress. If their team member was actively recently, I think they will return with their answer soon.

They logged in their account one day after the post of icopress and I think it is a signal of their intention to resolve that case.

[Botnake]

12 days of waiting for my withdrawal which is still pending.....extremely frustrating and weird and totally unacceptable.....any update yet Icopress?

12 days waiting already!?  
Why is nobody from Betnomi team responding something about this in forum?
I know icopress is a good guy who is just trying to help you, but he is not part of official Betnomi team, so they need to wake up.

That's beyond the normal processing time for withdrawals. The standard processing time is usually supposed to be at least 24 hours. Waiting for 12 days raises concerns that there might be an issue with the account. It's possible that the account has been flagged for violating the Terms of Service (TOS), but that is just speculation at this point. It's important for the team to respond and address this matter to provide clarification and resolve any potential issues.

[GekkeBelg]

12 days of waiting for my withdrawal which is still pending.....extremely frustrating and weird and totally unacceptable.....any update yet Icopress?

12 days waiting already!?  
Why is nobody from Betnomi team responding something about this in forum?
I know icopress is a good guy who is just trying to help you, but he is not part of official Betnomi team, so they need to wake up.

That's beyond the normal processing time for withdrawals. The standard processing time is usually supposed to be at least 24 hours. Waiting for 12 days raises concerns that there might be an issue with the account. It's possible that the account has been flagged for violating the Terms of Service (TOS), but that is just speculation at this point. It's important for the team to respond and address this matter to provide clarification and resolve any potential issues.

My account has been active for 3 months already and I have done multiple deposits and withdrawals succesfully. One took 6 days last month but after that I had some more withdrawals which all were processed within 24 hours. So I thought that one of 6 days was a one-time only and after that it looked solved. And now this out of the blue, without any reason. 13 days of waiting and it's still pending. I am flabbergasted. I have already asked in the live chat 5 times for an update and all I get is general answers like "we will inform our financial team", "we will update you as soon as we have any news" etc. but simply nothing happens. And now my last message in the live chat was 15 hours ago and it has not even been read yet.
Icopress, any update please?

[GxSTxV]

My account has been active for 3 months already and I have done multiple deposits and withdrawals succesfully. One took 6 days last month but after that I had some more withdrawals which all were processed within 24 hours. So I thought that one of 6 days was a one-time only and after that it looked solved. And now this out of the blue, without any reason. 13 days of waiting and it's still pending. I am flabbergasted. I have already asked in the live chat 5 times for an update and all I get is general answers like "we will inform our financial team", "we will update you as soon as we have any news" etc. but simply nothing happens. And now my last message in the live chat was 15 hours ago and it has not even been read yet.
Icopress, any update please?

I apologize for your bad experience and I genuinely understand your concerns of having to wait such a long time for a withdrawal. Personally I feel disappointed when my order takes more than a few hours to process which never happened with me in Betnomi casino to me so if that was me i could feel the same or worse.
So It would be better if they could provide a valid reason for the delay perhaps due to the high amount involved, Since in my recent use of the casino I have had a few withdrawals processed in less than 2 hours and everything was going well.

I hope you receive your withdrawal and also a prompt response soon and please keep us informed about the situation. I am sure that Icopress will assist you with everything he could, but it's up to the hands of Betnomi's responsible team.

[boroBTC]

Hello. Again, we will try how withdrawal from the account works in betnomi. Date and time of withdrawal (several thousand euros): 19/5/2023, 9:33 AM CET.

I will inform you as soon as I have the money in my private account.


After a few days withrawal was rejected.

I demand an explanation, but they didn't give me any. The recommendation is that I make another withdrawal. This is on the edge of the law. They are withholding my money without explanation.

[GekkeBelg]

[...]

Hey GekkeBelg! I'll try to find out what I can (I've also already contacted Betnomi's top manager).

I'll be back as soon as I have an answer. 

Hello, 4 days ago you said you contacted their top manager.....and I still didn't hear anything back from you....any update?

I am now already waiting 14 days (!!!!) for my pending withdrawal.

[icopress]

[...]

I get notifications when my name is mentioned, and I don't mind when it happens in reasonable amounts.

But it becomes annoying when you abuse it, so please either consider this fact or send me a PM.

Also, please read carefully what I wrote...because if I haven't posted here yet, it means I probably haven't received a response yet. Betnomi often delays payments, and even my case (including organizational issues for poker, free betting, raffles, etc.). Therefore, please be patient, otherwise I will have little desire to help you.

[a581aa]

Many people recommend Betnomi, but I have never thought it is a good platform. There are many cases that prove their withdrawal time has been delayed for a long time. I really don't understand if those who recommend it are directly related to Betnomi. The whole 13-day process was very painful, especially when it involved a large amount of funds. If the money can be received within a certain period of time, even waiting for a month is acceptable. The main problem is that Betnomi currently does not have enough good reputation to prove this point. I hope everyone will not blindly recommend such platforms. Maybe you play well on Betnomi, but it cannot represent everyone. The requirements for withdrawal delay and kyc must be in English documents which is illogical; only a few cryptocurrency platforms suitable for public use exist, but it is definitely not Betnomi.

[yahoo62278]

Many people recommend Betnomi, but I have never thought it is a good platform. There are many cases that prove their withdrawal time has been delayed for a long time. I really don't understand if those who recommend it are directly related to Betnomi. The whole 13-day process was very painful, especially when it involved a large amount of funds. If the money can be received within a certain period of time, even waiting for a month is acceptable. The main problem is that Betnomi currently does not have enough good reputation to prove this point. I hope everyone will not blindly recommend such platforms. Maybe you play well on Betnomi, but it cannot represent everyone. The requirements for withdrawal delay and kyc must be in English documents which is illogical; only a few cryptocurrency platforms suitable for public use exist, but it is definitely not Betnomi.

Betnomi has always paid non abusers to this point. They are always late it seems, but they so far have always paid. Only advice I can offer is, if you can afford to wait on a withdrawal playing there to this point has not been a risk. I cannot say what the future holds.

[GxSTxV]

Snip

Your situation is special and honestly it feels like something is missing or there's an issue somewhere. You are now experiencing a delay with your withdrawal order but I've had several successful withdrawals that were processed quickly usually taking only a few minutes or a maximum of one hour when you’re waiting 13 days and yet nothing happened.
Please if you could confirm if your account is fully verified? Maybe the treatment is different with verified and unverified accounts also it would be helpful to know the amount you're trying to withdraw and the method you are using.

It's surely not acceptable for a small withdrawal to take more than 13 days to process but we're awaiting a response from a Betnomi representative here in bitcointalk to clarify your case and provide an explanation for this delay.

[GekkeBelg]

Hello Betnomi,

I have been a very satisfied customer since joining 2,5 months ago. You have a very nice website and a good offer of sportsbetting. I left my review here:
https://bitcointalk.org/index.php?topic=717790.new#new

Encountered zero problems so far (all payouts quickly processed) but my most recent withdrawal from 4 days ago is still pending. I already asked live chat on Saturday and they said they would inform finance department of it but so far it's still pending. I'm not sure if you don't process withdrawals in the weekends or if there was some technical error and I need to request the payout once again? Please let me know, or simply process the payout if there are no issues. After I received the funds I will continue gambling.

I have sent u my username per PM.

Thanks, I saw your PM. I will contact you as soon as I have an answer!

Hello,

I have been waiting a total of 18 days on my withdrawal now....and your support is only giving me generic answers like "we will look into it", "have some patiece" etc.
What is going on? You helped me out the previous time back in April and then the withrawal was quickly processed after your intervention. But I see you have not been online since May 9th....I hope quoting you will get your attention please? You still have my username in your PM box from the last time. Thank you.

[icopress]

I have been waiting a total of 18 days on my withdrawal now....and your support is only giving me generic answers like "we will look into it", "have some patiece" etc.
What is going on? You helped me out the previous time back in April and then the withrawal was quickly processed after your intervention. But I see you have not been online since May 9th....I hope quoting you will get your attention please? You still have my username in your PM box from the last time. Thank you.

Coming back to your case... I haven't received a response yet as Betnomi's top manager has been offline for a long time. I also contacted another person and he told me something about this. I will continue to keep your case on a tight leash.

[leeroymer84]

I understand that was my fault to not read the conditions of the service and for that the account will remain closed, but I think is not correct to steal my final balance.

That’s it my friend you did a mistake not reading the terms that you agreed on before signing up an account and twice xd. So don’t expect anything from Betnomi support you should learn a lesson and move on it wasn’t stealing your money you broke the rules so they have do that. You should understand that opening multiple accounts is not allowed for many reasons. If it happened and you got your money back than you are so lucky and it’s so kind from their team otherwise you should forget about it and never do it again.


I would like to share my experience with Betnomi Poker. I was surprised to learn that you offer online poker instead of just video poker like many other casinos i have seen. I was also so impressed by the low minimum required to play at a table and available players which meant I never had to wait long to join a table of 5 or 6 players. I will definitely be spending more time at this casino.
In the past I have tried other casinos that required a minimum balance of $20 or more which was so bad because I had to deposit more money every time my balance goes below that amount. Beside that it was difficult to find a full table of players which made the experience less enjoyable and didn’t try to play again long time ago but it’s another story with Betnomi. I highly recommend Betnomi Poker for these reasons.

I asume the mistake, but this cannot be an excuse to steal my money. They can even invalidate all winnings if I was on positive balance, but close the account with my current balance that's a robbery.
They cannot fight an infraction with an greater infraction.

[holydarkness]

I asume the mistake, but this cannot be an excuse to steal my money. They can even invalidate all winnings if I was on positive balance, but close the account with my current balance that's a robbery.
They cannot fight an infraction with an greater infraction.

Chiming in with what several people has pointed out here, that is not a robbery, that is a rule agreed on ToS being enforced.

I am not trying to give you a false hope, but have you checked your initial account, a.k.a. the spam-acocunt? Try to look there. If your balance wasn't there, refer to the text below from their ToS I marked in blue. If some is there, then congratulation and refer to the text I marked in green. Pay attention to the underlined words, they don't have any obligation to take that action, it's in their full discretion to take which of the two options available.
 

If you open or attempt to open more than one Member Account, for whatever reason, Betnomi may block or close any or all of your Member Accounts at its discretion.
Betnomi also reserves the right to forfeit any deposits or winnings upon discovering duplicate or multiple accounts at its sole discretion. Should Betnomi decide to leave one Member Account open, it will be the first Member Account you opened with Betnomi, to which your remaining deposits, if any, will be transferred.

[boroBTC]

Hello. Again, we will try how withdrawal from the account works in betnomi. Date and time of withdrawal (several thousand euros): 19/5/2023, 9:33 AM CET.

I will inform you as soon as I have the money in my private account.

edit 25/5
After a few days withrawal was rejected.

I demand an explanation, but they didn't give me any. The recommendation is that I make another withdrawal. This is on the edge of the law. They are withholding my money without explanation.

There can be no word of violation of the rules from my side. I deal with sports bets, only the most prestigious European leagues.


On their recommendation, I made another withdrawal 25/5/2023, 21:04.

I will inform you about the development of the situation.

[GxSTxV]

I asume the mistake, but this cannot be an excuse to steal my money. They can even invalidate all winnings if I was on positive balance, but close the account with my current balance that's a robbery.
They cannot fight an infraction with an greater infraction.

I don’t know why you can’t understand this simple thing, you know about their rules and even like that you decided to not follow those rules but here you are not liking the results of your actions. Nobody stole your money you are the one who lost it that time you made a deposit and break the casino rules by creating multiple account in order to exploit things in your favor which is against the rules (myself i had two accounts with betnomi, i forgot that i had an old account before and their support verified that and closed the extra account without any issues). So you actually tried to cheat by multiplying accounts.

And yes! it’s clearly mentioned that you will lose all the money inside your account.

Betnomi also reserves the right to forfeit any deposits or winnings upon discovering duplicate or multiple accounts at its sole discretion

[leeroymer84]

I asume the mistake, but this cannot be an excuse to steal my money. They can even invalidate all winnings if I was on positive balance, but close the account with my current balance that's a robbery.
They cannot fight an infraction with an greater infraction.

I don’t know why you can’t understand this simple thing, you know about their rules and even like that you decided to not follow those rules but here you are not liking the results of your actions. Nobody stole your money you are the one who lost it that time you made a deposit and break the casino rules by creating multiple account in order to exploit things in your favor which is against the rules (myself i had two accounts with betnomi, i forgot that i had an old account before and their support verified that and closed the extra account without any issues). So you actually tried to cheat by multiplying accounts.

And yes! it’s clearly mentioned that you will lose all the money inside your account.

Betnomi also reserves the right to forfeit any deposits or winnings upon discovering duplicate or multiple accounts at its sole discretion

You are assuming that I have created several accounts to cheat. I can understand you believing that, but betnomi has all the data to see that this is not true.
I didn't take advantage of any extra privileges for opening the new account.
In both accounts, I never accepted any wellcome bonus, I made less than 20 bets with small amounts. I transferred all my full balance from my old account to the new one.  I didn't even hide that.

I would come to understand that they canceled the benefits and only returned the deposits. Even can understand that they can discount some amount for some cost that it has generated, but that they keep the full balance, I consider it an abuse.

Just one more thing, the t&c can put what they want, but there are clauses that legally can be considered abusive. You just need to want to go to the end.

[GekkeBelg]

This is truly so unbelievable and tiring.....after 18 days of waiting Betnomi cancelled my pending withdrawal last week without any information. Live chat also didn't know why and advised me to request it again, so I did that last week. Then 2 days later I suddenly received an email asking for a KYC completion. I did that immediately that same day and in my account it now shows that this is succesfully verified. But after that, again silence. I sent 2 emails to support@betnomi.com asking them why they still don't process my withdrawal after I succesfully completed KYC verification but they simply don't answer. Also in livechat they keep stating only the same general remarks like they have been doing for the past 3 weeks already "we are looking into it", "we will check", "we will process it as soon as possible" etc but nothing happens at all.
I have never seen a casino/sportsbook which is so unresponsive. I truly don't know what to do anymore and the 2 representatives on this forum have not been online since 17th May and 9th May respectively. And all of this is even weirder when you realize that in the first 3 months of my account I never had any problems and all my 5 withdrawals were succesfully processed within a couple days max.

[icopress]

This is truly so unbelievable and tiring.....after 18 days of waiting Betnomi cancelled my pending withdrawal last week without any information. Live chat also didn't know why and advised me to request it again, so I did that last week. Then 2 days later I suddenly received an email asking for a KYC completion. I did that immediately that same day and in my account it now shows that this is succesfully verified. But after that, again silence. I sent 2 emails to support@betnomi.com asking them why they still don't process my withdrawal after I succesfully completed KYC verification but they simply don't answer. Also in livechat they keep stating only the same general remarks like they have been doing for the past 3 weeks already "we are looking into it", "we will check", "we will process it as soon as possible" etc but nothing happens at all.
I have never seen a casino/sportsbook which is so unresponsive. I truly don't know what to do anymore and the 2 representatives on this forum have not been online since 17th May and 9th May respectively. And all of this is even weirder when you realize that in the first 3 months of my account I never had any problems and all my 5 withdrawals were succesfully processed within a couple days max.

I just sent you a personal letter to find out how your business is progressing, and in just a few minutes you wrote here.