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User:
Wildead Casino
Thank you for the welcome and for taking the time to look through both the website and the terms. We appreciate the detailed feedback.
Regarding the name, “Wildead” is not intended to imply anything negative. It is a brand name chosen for its bold and unconventional character, and we understand that different people may interpret it differently.
On the KYC topic, we want to clarify this clearly. We do not request KYC by default and we have not asked users to complete KYC as part of normal gameplay, in facts we have never asked a user for KYC. The reason KYC language exists in the terms is purely for legal and risk management purposes. Like most platforms operating globally, we reserve the right to request verification in exceptional circumstances such as suspected fraud, abuse, chargeback related activity, or regulatory pressure in specific jurisdictions. This does not mean routine KYC or mandatory verification for players.
We understand the concern around using the no KYC description, and the feedback is fair. Our intention is to communicate that KYC is not part of the standard user experience, not that verification could never exist under any circumstances. Transparency is important to us, and we will continue to improve how this is communicated to avoid confusion.
As for gaining attention on the forum, we are not relying on aggressive promotion but we are offer 20 free spins for the first 100 users - just send me a DM with your username. Our focus is on building credibility through a stable platform, clear communication, and delivering what we claim. Over time, we believe trust, consistent performance, and user feedback will speak louder than short term marketing tactics.
We appreciate you raising these points publicly and we are open to continued discussion and feedback as we grow.
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Thank you for sharing your experience and for pointing these things out.
Regarding the registration issue, we are aware that some users experienced delayed email confirmation links. This has already been identified on our side, and improvements are being made to ensure verification emails arrive instantly and do not expire before being used. We appreciate your patience while this was happening.
On USDT deposits, you are correct that we currently support a limited number of networks. BSC is not available at the moment, but it is under consideration. For now, users can deposit USDT using other top tier networks such as solana, ethereum and more, and we will communicate clearly if additional networks are added.
As for Blackjack, we want to clarify that we do offer multiple Blackjack games from several different providers. They may not all be immediately visible unless you open the live casino or table games section, as some providers group Blackjack under different categories. If you did not manage to open them yet, that could explain why they appeared to be missing.
Thank you again for taking the time to give constructive feedback. It helps us improve both the platform and how information is presented to players.
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Thank you for raising this concern, it is a valid topic and we understand why players are cautious about it.
To be completely clear, we have never asked a user for KYC and we do not intend or plan on enforce KYC before withdrawals. The clause in our terms exists purely as a legal safeguard and does not reflect our operational policy. We do not withhold winnings, we do not deny withdrawals based on regional excuses, and we do not force players to forfeit legitimate earnings.
Our approach is simple: if a player plays fairly and follows the rules, they get paid. Protecting player trust is more important to us than short term gain, and we are fully aware that abusing KYC policies is one of the fastest ways for a casino to lose its reputation.
We appreciate you voicing this publicly, and we take transparency and fair treatment of our players very seriously.
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Thank you for the honest feedback, we appreciate you sharing your perspective.
When we talk about better bonuses, we are not referring to a long list of short term or high risk promotions. Our focus is on sustainable value for players. We offer up to 25% daily cashback, which is significantly higher than the industry standard. Even our lower cashback tiers are above what most casinos offer, and this applies consistently rather than as a one off promotion. You can read about our cashback tiers here:
https://wildead.com/doc/cashback-bonusWe understand that this approach may feel more understated compared to casinos that rely on frequent flashy bonuses. Our goal is to build something stable and fair over time, while continuing to expand both promotions and features based on player feedback.
Thank you for the welcome and the good wishes, and we hope to introduce more things that stand out as the platform continues to evolve.
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