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Author Topic: Casinos not asking for KYC to register and play, but do require it to withdraw  (Read 8989 times)
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December 26, 2023, 01:41:03 PM
 #681

Why people are confused that there are no KYC when they register at casino? Why would casino ask for KYC from the start, if you havent done anything yet? This seems illogical to me. People are confused when they asked to pass KYC during withdrawal, but not before every withdrawal they ask for that. If you are in a little profit, imo casinos wont bother asking. But if you turn dollar into a million, then ask for KYC to get some extra time for checking. This looks normal for me.
Maybe that's the annoying thing for gamblers where at the beginning the casino doesn't ask for KYC but then they ask for it when players win big wins or make big deposits and bets at the casino, that's why I always remind beginners or anyone to be on the safe side, it's best to complete KYC. At the start of registration, if you really want to play with money and big bets, unless it's just money and small bets, it won't be a problem.

I think that's what causes people to not like this KYC because it is too abrupt in asking users to complete KYC at the end of the game instead of at the beginning of the game, of course that is definitely not liked by many gamblers because maybe they don't want their identity to be known just because of a small bet.  Grin

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December 26, 2023, 02:08:05 PM
 #682

I think that's what causes people to not like this KYC because it is too abrupt in asking users to complete KYC at the end of the game instead of at the beginning of the game, of course that is definitely not liked by many gamblers because maybe they don't want their identity to be known just because of a small bet.  Grin

But this is not the fault of the gambling platforms, they are being considerate first by not asking for KYC for a start which is their own way of attacking gamblers and requesting for KYC the moment they started and wanted to make some certain functions which is their own second way of retaining the gamblers to their platforms, now it's upto us to be able to present to them the evide of what they demanded or not.



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December 27, 2023, 08:45:37 AM
Last edit: December 28, 2023, 09:54:46 AM by bakasabo
 #683

I am more pissed when casinos ask obligatory to turn on 2FA when you withdraw, then all of a sudden favor to pass KYC. I have felt the victim of that several times. You click withdraw, fill all the info, click next and «turn on 2fa» message appears. You turn on 2fa (any my list of 2fa is huge now, requires scrolling all the time), repeat same procedure, click next and your funds are locked for 24h, because you have recently turned on 2fa... To me this looks more unfair then KYC.
I think its good protect from casino gambling with your fund due abnormal activities from your account, usually when turning your security account like 2FA or change gambling password account required 24 hours later for withdrawing access. Its have been rule from casino gambling to protect abnormal activities and possibility your account got hack.
I think is fair and good way for securing our fund after turning 2fa or change password account waiting for 24 hours later if want get withdrawal fund.
Don't change 2FA, password gambling account if you want get access to withdrawing fund without lock by gambling platform system more than 24 hours.

It is fair and good way to protect account only when you have already turned it of, but not when you get this warning after wanting to withdraw. So before, when I havent dont a deposit or gambled, casino did not care much about security of funds or balance. They let me lose funds. But when I try to withdraw, all of a sudden they start to care much and freeze funds for 24h. I would understand if they tell me to get back in 24h and repeat withdrawal. But they freeze funds, and I cant gamble anymore. I just had to sit and wait. Looks unfair for me.
When one wants to use a casino site he should use a reputable casino site from the beginning and complete the kyc verify before he gets any kind of warning and definitely gamble the easy way without any fear.  Because gambling is a cool game, the more relaxed you are, the less likely you are to lose.  And if someone is lucky enough to win big in gambling then he will be forced to do kyc so should use a site which has no kyc issues.

What you post is illogical and comes completely opposite of what we, gamblers, want. We dont want to KYC, as this is 1) does not give any benefit for me, or proves anything (gamblers can use other persons identity) 2) casinos cant guarantee safety of our personal data. But you suggest to start gambling career from completing KYC. What is that for? Like this gonna save gambler from future troubles or give him some advantage? Absolutely not. And in crypto casinos, KYC is a total big no.

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December 27, 2023, 09:38:32 AM
 #684

I am more pissed when casinos ask obligatory to turn on 2FA when you withdraw, then all of a sudden favor to pass KYC. I have felt the victim of that several times. You click withdraw, fill all the info, click next and «turn on 2fa» message appears. You turn on 2fa (any my list of 2fa is huge now, requires scrolling all the time), repeat same procedure, click next and your funds are locked for 24h, because you have recently turned on 2fa... To me this looks more unfair then KYC.
I think its good protect from casino gambling with your fund due abnormal activities from your account, usually when turning your security account like 2FA or change gambling password account required 24 hours later for withdrawing access. Its have been rule from casino gambling to protect abnormal activities and possibility your account got hack.
I think is fair and good way for securing our fund after turning 2fa or change password account waiting for 24 hours later if want get withdrawal fund.
Don't change 2FA, password gambling account if you want get access to withdrawing fund without lock by gambling platform system more than 24 hours.

It is fair and good way to protect account only when you have already turned it of, but not when you get this warning after wanting to withdraw. So before, when I havent dont a deposit or gambled, casino did not care much about security of funds or balance. They let me lose funds. But when I try to withdraw, all of a sudden they start to care much and freeze funds for 24h. I would understand if they tell me to get back in 24h and repeat withdrawal. But they freeze funds, and I cant gamble anymore. I just had to sit and wait. Looks unfair for me.
When one wants to use a casino site he should use a reputable casino site from the beginning and complete the kyc verify before he gets any kind of warning and definitely gamble the easy way without any fear.  Because gambling is a cool game, the more relaxed you are, the less likely you are to lose.  And if someone is lucky enough to win big in gambling then he will be forced to do kyc so should use a site which has no kyc issues.

What you post is illogical and comes completely opposite of what we, gamblers, want. We want to KYC, as this is 1) does not give any benefit for me, or proves anything (gamblers can use other persons identity) 2) casinos cant guarantee safety of our personal data. But you suggest to start gambling career from completing KYC. What is that for? Like this gonna save gambler from future troubles or give him some advantage? Absolutely not. And in crypto casinos, KYC is a total big no.
Unfortunately, the time has now come when the American authorities are universally introducing identity verification checks using the KYC procedure.  And many sites, including gambling sites, now require these KYC procedures from players even directly during registration.  But it’s true that no one really guarantees players that their personal data will be kept confidential and will never be publicly available on the Internet.  But there are two options for leaking personal data - hacking of the database by hackers and theft by employees who have access to this information for some kind of reward.  As a result, these two factors make the likelihood of declassification of personal data quite high.  But for some reason, USA regulators do not pay attention to this circumstance at all when they require everyone to implement KYC.  And this is a clear omission of the authorities, which generally should be corrected.  Only when and whether they will do this is unknown. 
And this is a huge harm for everyone who uses cryptocurrency, from the widespread refusal of anonymity and this damned KYC invented by the American banking lobby.

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December 27, 2023, 09:53:23 AM
 #685

What you post is illogical and comes completely opposite of what we, gamblers, want. We want to KYC, as this is 1) does not give any benefit for me, or proves anything (gamblers can use other persons identity) 2) casinos cant guarantee safety of our personal data. But you suggest to start gambling career from completing KYC. What is that for? Like this gonna save gambler from future troubles or give him some advantage? Absolutely not. And in crypto casinos, KYC is a total big no.
Check the parts of your comment I bolded and tell us what exactly you are saying. For in the first part, you said "as gamblers, we want kyc", and then in the second part, you said "kyc is a big no in crypto casino", which of this statements of yours is correct and which is not?

And another aspect I will like you to take correction is in the area of generalizing your statement or comment, always avoid using the word "we" in your comment when online and discussing with strangers. You are a gambler and I am a gambler, but that does not mean we both have same interest, what you don't like doing may be some thing I find pleasure in doing.
That you think that kyc should be a big no no on cryptocurrency gambling casinos, does not mean I also feel or think same.

So, personalize things like this, and don't generalize it, it's your personal opinion, not the opinion of the general public.

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December 27, 2023, 09:59:17 AM
 #686

Maybe that's the annoying thing for gamblers where at the beginning the casino doesn't ask for KYC but then they ask for it when players win big wins or make big deposits and bets at the casino, that's why I always remind beginners or anyone to be on the safe side, it's best to complete KYC. At the start of registration, if you really want to play with money and big bets, unless it's just money and small bets, it won't be a problem.

I think that's what causes people to not like this KYC because it is too abrupt in asking users to complete KYC at the end of the game instead of at the beginning of the game, of course that is definitely not liked by many gamblers because maybe they don't want their identity to be known just because of a small bet.  Grin
Almost of gambler dislike with KYC and many of them not read with term of service required KYC or not, right now have casino platform must filled personal document information help us later if required KYC will use the same data with document ID. To make clearly about casino allowed KYC or not ask the help center and there are fast respond with their costumer service and ask required KYC or not before huge amount deposit or withdrawing.
If some gambler not agree with KYC required still available looking for other casino platform without required KYC before making deposit on casino side need KYC. Don't make on playing victim position when some casino restrict an account without get KYC if want withdrawing huge amount because all casino have provide with read term of service firstly.

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December 27, 2023, 10:33:32 AM
 #687

What you post is illogical and comes completely opposite of what we, gamblers, want. We want to KYC, as this is 1) does not give any benefit for me, or proves anything (gamblers can use other persons identity) 2) casinos cant guarantee safety of our personal data. But you suggest to start gambling career from completing KYC. What is that for? Like this gonna save gambler from future troubles or give him some advantage? Absolutely not. And in crypto casinos, KYC is a total big no.
Check the parts of your comment I bolded and tell us what exactly you are saying. For in the first part, you said "as gamblers, we want kyc", and then in the second part, you said "kyc is a big no in crypto casino", which of this statements of yours is correct and which is not?

And another aspect I will like you to take correction is in the area of generalizing your statement or comment, always avoid using the word "we" in your comment when online and discussing with strangers. You are a gambler and I am a gambler, but that does not mean we both have same interest, what you don't like doing may be some thing I find pleasure in doing.
That you think that kyc should be a big no no on cryptocurrency gambling casinos, does not mean I also feel or think same.

So, personalize things like this, and don't generalize it, it's your personal opinion, not the opinion of the general public.
It is true that people's opinion differ and it is not right for someone to generalize his personal opinion there by making it a public opinion. But I still want to point out something that gamblers have some kind of unified opinion and this is seen when 70% of gamblers wants one particular thing, it is right to take that thing as the general opinion of the gamblers.

Some casinos are kyc casinos while some are non kyc casino, both can co-exist, but in general what the gamblers want is non kyc casino. In reality those casinos are winding up on daily basis because the government is always against them. However, gamblers who are so attached to their privacy also know some ways to gamble without completing kyc.

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December 27, 2023, 10:58:03 AM
 #688

Almost of gambler dislike with KYC and many of them not read with term of service required KYC or not, right now have casino platform must filled personal document information help us later if required KYC will use the same data with document ID. To make clearly about casino allowed KYC or not ask the help center and there are fast respond with their costumer service and ask required KYC or not before huge amount deposit or withdrawing.
If some gambler not agree with KYC required still available looking for other casino platform without required KYC before making deposit on casino side need KYC. Don't make on playing victim position when some casino restrict an account without get KYC if want withdrawing huge amount because all casino have provide with read term of service firstly.
Crypto gamblers don't like KYC because they feel they are using crypto and not fiat. But KYC has become an obligation for gamblers, especially those who frequently deposit and withdraw large amounts of money. Casinos apply KYC to their members to check whether they are involved in anything illegal or not.

Casinos don't want to get into trouble with illegal things. Besides that, casinos are also supervised by regulators so that casinos can only follow the rules. If crypto gamblers don't like KYC, they can look for other crypto casinos that need to implement KYC more deeply. But it would be best for gamblers to ask the casino about this KYC issue to get a clear answer.

And we have to read the rules first before deciding to register. And we should also not use big money if we are still new to the casino. This is necessary to avoid KYC requests from casinos, especially if we do not want to do KYC at the casino. And if you want to do KYC, you have to choose the casino you really want so that you don't worry about your data's security.

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December 27, 2023, 11:17:07 AM
 #689

Why people are confused that there are no KYC when they register at casino? Why would casino ask for KYC from the start, if you havent done anything yet? This seems illogical to me. People are confused when they asked to pass KYC during withdrawal, but not before every withdrawal they ask for that. If you are in a little profit, imo casinos wont bother asking. But if you turn dollar into a million, then ask for KYC to get some extra time for checking. This looks normal for me.
They ask for KYC because they operate under license and regulations force them to ask for KYC documents because if anything happens, like money laundering, it will become their problem. It's also true to say that many casinos ask for KYC documents when user wins lots of money. They can legally do that, so, some of them play bad games when you win a lot but what can be done to prevent that? Over time more of them will officially be demanded to ask KYC documents to every registered customers. But on another hand, new casinos with Costa Rica license manage to offer their service without KYC. It seems interesting to see how long will this continue and whether well-established crypto casinos change their license or not.

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December 28, 2023, 07:48:41 AM
 #690

Why people are confused that there are no KYC when they register at casino? Why would casino ask for KYC from the start, if you havent done anything yet? This seems illogical to me. People are confused when they asked to pass KYC during withdrawal, but not before every withdrawal they ask for that. If you are in a little profit, imo casinos wont bother asking. But if you turn dollar into a million, then ask for KYC to get some extra time for checking. This looks normal for me.
They ask for KYC because they operate under license and regulations force them to ask for KYC documents because if anything happens, like money laundering, it will become their problem. It's also true to say that many casinos ask for KYC documents when user wins lots of money. They can legally do that, so, some of them play bad games when you win a lot but what can be done to prevent that? Over time more of them will officially be demanded to ask KYC documents to every registered customers. But on another hand, new casinos with Costa Rica license manage to offer their service without KYC. It seems interesting to see how long will this continue and whether well-established crypto casinos change their license or not.
Now itt is difficult to say how long a jurisdiction such as Costa Rica will last by providing licenses for crypto casinos that do not have mandatory KYC.  Of course, we have no information to what extent the officials and government of this country are independent of the US regulatory authorities.  And in general from financial and political pressure from the US government.  Of course, the possibility of anonymous payments in crypto casinos should be preserved for many reasons, which have already been repeatedly listed in this topic. 
But even if the Costa Rican authorities break under pressure from the USA and begin to demand mandatory KYC, the players’ needs for anonymity will still not go away; they remain.     And this will automatically require the organization of one or more jurisdictions in the world that would not require mandatory KYC in the license.

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December 28, 2023, 08:50:10 AM
 #691

Bitcoin costs nothing. No one country allow somebody to print money. So today it costs $40.000, tomorrow - $100.000, a week later - zero. And anonymity is a fake - we regularly see how bitcoin owners are caught by police. We just too small fish for them. That`s why i don`t see any problem with KYC - if someone serious decide to catch some gambler - he can do it even without KYC.

Yes, indeed, but the less they remove the tools the better, I believe that those who use Bitcoin are because they have become known in P2P Exchanges where they give their bank details at once, and that is where they have it, it is very easy That way, but from wallet to wallet, with mixers things change, with respect to KYC, there are many new things, in fact, the demands are increasing even for casinos because casinos now have to invest a lot of money in security so that the things they have stored there in the data do not leak, so now that is a fortune, so things can be smiling for us as players, because as I said, when now they put their hands in your pockets Casino things change, I am sure that things can be done to avoid this KYC if the prices in this case increase and continue to increase, and those cases can be studied to know what can be done, because there is a lot they have to invest.

With respect to what you say, that bitcoin reaches zero, so I know, for example, that for me is not possible, for now it is not, within the limits of the intact possibilities, well, it is, but for that to happen I want to say that many Investors are willing to lose all their investment in bitcoin investment and many institutions do it too, even the bankers and governments that are against Bitcoin, they have bitcoin, even the economists themselves know the great value it has, that's what they say. You can say about any shitcoin, which doesn't matter to me, but Bitcoin? Come on man, we are talking about the King, the one who is actually worth money, who at any moment can reach $100k or even why not? $500k or more, those are the goals that Bitcoin has, even the enemies of Bitcoin themselves are recognizing the supremacy of the crypto asset, so what you say is a bit exaggerated.
I`m sure that nobody can avoid the police(or secret services) if the would be strongly motivated to catch him. Any mixers or avoiding KYC can`t help with it. I read sometimes different cryptocurrencies news and can say that the police today is qualified enough and has enough instruments to catch a bitcoiner. The main question is how big is the fish.

The gold can be used in industry, the oil can be used in industry, USD is the standard. Bitcoin is nothing. No one country will allow any type of money they can`t control.
But it doesn`t mean that we can`t get profit using BTC in our real life. I buy, sell, earn BTC. But the money i have in BTC today - costs nothing for me, due to bey/sell operations. I don`t care will it be $500.000 or zero.
You are absolutely right , the main problem is dealing with people who believe that using bitcoin is bad , the Governments are those types of entities that want to control Absolutely everything so as not to let anything be done, only them, but let's take the example of a Country like El Salvador , whose identity has changed a lot and thanks to Bukele who has done great things with the bitocin, has changed the way people see this and it is Possible that many children have the complete understanding that this is a way out of private economies and that is a Sufficient Reason not to be Controlled by governments, I don't remember which senator from the USA says that bitcoin should be controlled, but it is as you say, how can they control bitcoin ? certainly that man has no idea what is happening, these are things that do not make any Kind of sense to me, in this case the things that we have heard about a powerful crypto asset are because many times they have no idea what it can achieve .

That's why we should always fight for the things that we believe can make a Difference , governments? banks? They will always be on their side, don't they care about anything else , uncontrolled money? That is like kryptonite for Superman to them , so they must Subject people to identifying themselves, because with the security protocols that we all know, such as Tor, VPN and all these tools that allow us to be in a more secure layer for the anonymity they are more difficult to track, only those who make the exchange directly from their wallet passing through a fiat money bank, when money inflows are recorded, where partiuclamrne the bank jumps and begins to see and ask why it is using such money and what is the origin of their funds ? Unless you have a bank account in Switzerland where things work on another level , and you can talk about more Freedoms.

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December 28, 2023, 10:04:47 AM
 #692

What you post is illogical and comes completely opposite of what we, gamblers, want. We want to KYC, as this is 1) does not give any benefit for me, or proves anything (gamblers can use other persons identity) 2) casinos cant guarantee safety of our personal data. But you suggest to start gambling career from completing KYC. What is that for? Like this gonna save gambler from future troubles or give him some advantage? Absolutely not. And in crypto casinos, KYC is a total big no.
Check the parts of your comment I bolded and tell us what exactly you are saying. For in the first part, you said "as gamblers, we want kyc", and then in the second part, you said "kyc is a big no in crypto casino", which of this statements of yours is correct and which is not?

Regards the part you have bolted - I have missed one small, but important word - dont. Sorry.

Has anyone here faced KYC in offline casinos? I have been in offline casinos only several time, and only one I was asked to fill a form as a new client. It was just basics, name/surname/mobile/email, and right now I understand that it wasnt much obligatory to do (I think it was because it was a poker tournament and I could freely use all other table games and slots). Anyone was asked for documents when exchanging chips to fiat?

R


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December 28, 2023, 10:10:24 AM
 #693

I`m sure that nobody can avoid the police(or secret services) if the would be strongly motivated to catch him. Any mixers or avoiding KYC can`t help with it. I read sometimes different cryptocurrencies news and can say that the police today is qualified enough and has enough instruments to catch a bitcoiner. The main question is how big is the fish.

The gold can be used in industry, the oil can be used in industry, USD is the standard. Bitcoin is nothing. No one country will allow any type of money they can`t control.
But it doesn`t mean that we can`t get profit using BTC in our real life. I buy, sell, earn BTC. But the money i have in BTC today - costs nothing for me, due to bey/sell operations. I don`t care will it be $500.000 or zero.
You are absolutely right , the main problem is dealing with people who believe that using bitcoin is bad , the Governments are those types of entities that want to control Absolutely everything so as not to let anything be done, only them, but let's take the example of a Country like El Salvador , whose identity has changed a lot and thanks to Bukele who has done great things with the bitocin, has changed the way people see this and it is Possible that many children have the complete understanding that this is a way out of private economies and that is a Sufficient Reason not to be Controlled by governments, I don't remember which senator from the USA says that bitcoin should be controlled, but it is as you say, how can they control bitcoin ? certainly that man has no idea what is happening, these are things that do not make any Kind of sense to me, in this case the things that we have heard about a powerful crypto asset are because many times they have no idea what it can achieve .

That's why we should always fight for the things that we believe can make a Difference , governments? banks? They will always be on their side, don't they care about anything else , uncontrolled money? That is like kryptonite for Superman to them , so they must Subject people to identifying themselves, because with the security protocols that we all know, such as Tor, VPN and all these tools that allow us to be in a more secure layer for the anonymity they are more difficult to track, only those who make the exchange directly from their wallet passing through a fiat money bank, when money inflows are recorded, where partiuclamrne the bank jumps and begins to see and ask why it is using such money and what is the origin of their funds ? Unless you have a bank account in Switzerland where things work on another level , and you can talk about more Freedoms.
Nobody can do something with the Governments. And the countries like El Salvador can`t help - anyway all of us need fiat money for real life. El Salvador can become an offshore like Cayman Islands but for cryptocurrencies. And it will be used by big bosses like mixers.
And the same problem with Tor, VPN, etc. The main problem that we can`t buy everyday things using cryptocurrencies. We have to change it for fiat money, mostly using credit/debt cards. And here the bitcoiner can be caught easily. I don`t work in police, but i`m sure that they have something to catch us even in cryptocurrencies. And anyway when you get fiat money the tax service begin to ask you some questions.
It is just one moment, why i`m sure that BTC can cost nothing some moment.

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December 28, 2023, 03:57:05 PM
 #694

I think that's what causes people to not like this KYC because it is too abrupt in asking users to complete KYC at the end of the game instead of at the beginning of the game, of course that is definitely not liked by many gamblers because maybe they don't want their identity to be known just because of a small bet.  Grin

But this is not the fault of the gambling platforms, they are being considerate first by not asking for KYC for a start which is their own way of attacking gamblers and requesting for KYC the moment they started and wanted to make some certain functions which is their own second way of retaining the gamblers to their platforms, now it's upto us to be able to present to them the evide of what they demanded or not.
We all have to blame every casinos that hide KYC verification from their customers. This does not make sense wat all. We'll want to know whether a casino is KYC mandatory or not. At least it will help us to get prepared when time for verification comes. It is better to be stated that a casino is KYC mandatory to gamblers than hiding it from people. After all, it is going to be known later and this alone can make many gamblers to leave a casino if this kind of things is not well stated earlier.









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December 28, 2023, 04:15:00 PM
 #695

We all have to blame every casinos that hide KYC verification from their customers. This does not make sense wat all. We'll want to know whether a casino is KYC mandatory or not. At least it will help us to get prepared when time for verification comes. It is better to be stated that a casino is KYC mandatory to gamblers than hiding it from people. After all, it is going to be known later and this alone can make many gamblers to leave a casino if this kind of things is not well stated earlier.
Casinos do not hide their KYC verification it will be utterly silly of them. Before you make a deposit or if you want to know, they have an active customer support chat box that you can use to ask them about KYC verification inside of having an assumption that it is hidden. I blame Gambler for not having the common sense to use the search button to check for KYC verification, or even reading the terms and conditions, or lastly even asking their support agent about KYC.

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December 29, 2023, 06:04:23 AM
 #696

We all have to blame every casinos that hide KYC verification from their customers. This does not make sense wat all. We'll want to know whether a casino is KYC mandatory or not. At least it will help us to get prepared when time for verification comes. It is better to be stated that a casino is KYC mandatory to gamblers than hiding it from people. After all, it is going to be known later and this alone can make many gamblers to leave a casino if this kind of things is not well stated earlier.
Casinos do not hide their KYC verification it will be utterly silly of them. Before you make a deposit or if you want to know, they have an active customer support chat box that you can use to ask them about KYC verification inside of having an assumption that it is hidden. I blame Gambler for not having the common sense to use the search button to check for KYC verification, or even reading the terms and conditions, or lastly even asking their support agent about KYC.
They don`t hide this information, you`re right. Mostly you can find it in ToS, or you can ask support. But it isn`t a problem. The problem is that they choose time to KYC when they want. If you decide to withdraw money you can get KYC and wait for it a long time. And you can`t KYC yourself, or make a small withdrawal to make casino KYC you.
As i said several times - the best choice is to KYC yourself if casino allows it or KYC during the registration, before your first deposit. But i don`t think that lots of casinos choose such a way.

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December 29, 2023, 07:54:46 AM
 #697

Casinos do not hide their KYC verification it will be utterly silly of them. Before you make a deposit or if you want to know, they have an active customer support chat box that you can use to ask them about KYC verification inside of having an assumption that it is hidden. I blame Gambler for not having the common sense to use the search button to check for KYC verification, or even reading the terms and conditions, or lastly even asking their support agent about KYC.
Silly yes but given how it's a thing that they've done in the past means that they don't care too much that it looks silly or stupid to us that they're doing it. Customer support doesn't really give you big help even if you ask them the right and specific questions, they almost always end up not being able to answer it because they've got a script and that they're likely not finding your questions in their scripts and I don't think they'll like divulge the information that the casino that they're working for have a sneaky KYC policy, at best they might tell you something but the problem is that it's likely a obscure and confusing answers. Blame them all you want but businesses should be honest with what they're doing because once the truth comes out, they won't know what's going to happen next for them.



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December 29, 2023, 08:49:35 AM
 #698

I think that's what causes people to not like this KYC because it is too abrupt in asking users to complete KYC at the end of the game instead of at the beginning of the game, of course that is definitely not liked by many gamblers because maybe they don't want their identity to be known just because of a small bet.  Grin

But this is not the fault of the gambling platforms, they are being considerate first by not asking for KYC for a start which is their own way of attacking gamblers and requesting for KYC the moment they started and wanted to make some certain functions which is their own second way of retaining the gamblers to their platforms, now it's upto us to be able to present to them the evide of what they demanded or not.
Fake or real, the world's AML act requires casinos and other companies dealing with deposits and withdrawals to know their customers, that is the world standard. So, don't be surprised if your casino asks you for the same in the beginning or thereafter, it is still within their rights to do that. Only that most of these casinos aren't answerable to anyone, they pretend and do as they like, especially those who do not have the .com, .org, .net and some specific countries' domains.

They will only be faking it as if it is because of one regulation. Fine, some might be regulated truly, but still a light one as they operate offshore at the same time which makes it easy for them to do and undo. Irrespective of that, everyone dealing with money with third-party companies should know that they will do their KYC for real, and whether they ask you in the beginning or later, you are bound to do it. This is why you should even do it before making your first deposit, but what I don't like is when people have passed the KYC successfully but due to winnings and good plays the casinos will be asking for additional documents. At that time, they are only doing that for selfish reasons, the style is no more new.

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December 29, 2023, 09:08:28 AM
 #699

Casinos do not hide their KYC verification it will be utterly silly of them. Before you make a deposit or if you want to know, they have an active customer support chat box that you can use to ask them about KYC verification inside of having an assumption that it is hidden. I blame Gambler for not having the common sense to use the search button to check for KYC verification, or even reading the terms and conditions, or lastly even asking their support agent about KYC.
Silly yes but given how it's a thing that they've done in the past means that they don't care too much that it looks silly or stupid to us that they're doing it. Customer support doesn't really give you big help even if you ask them the right and specific questions, they almost always end up not being able to answer it because they've got a script and that they're likely not finding your questions in their scripts and I don't think they'll like divulge the information that the casino that they're working for have a sneaky KYC policy, at best they might tell you something but the problem is that it's likely a obscure and confusing answers. Blame them all you want but businesses should be honest with what they're doing because once the truth comes out, they won't know what's going to happen next for them.
I have to agree with you, actually, there have been an Instance where a gambler who just signed up on gambling casino reached out to the Customer support of that same casino to inquire if it's OK if he uses a VPN to play on the casino, the customer care answered yes, that the gambler is free to use vpn on their casino.

The gambler then turned on his vpn and played on the casino for several hours before leaving, the next day, he came back to discover that his account has been locked and even the funds on his account forfeited, he reached to them and he was told that he's been banned for going against the casinos terms and conditions, when he asked what he did that is against the casino's term and conditions, he was told he user VPN to play, that vpn usage on the casino is not allowed.

Long story short, after back and forth argument, it turned out that the customer care who told the gambler to go ahead and use VPN seems to not know the terms and conditions of the casino he or she is working for.

Customer care personnels can't be completely trusted.

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December 29, 2023, 09:42:01 AM
 #700

Can you name the casino that set up that poor gambler? We must know the name of that "hero". This time they cheated with VPN. Next time they might point on a "no lose bet" or confuse user with depositing on a not supported blockchain. Or say that KYC verification is used in specific cases and immediately ask for it after deposit.

I personally was never asked for KYC in casinos, but I once was asked to pass it to be eligible to receive bounty reward. I have stupidly sent docs, and they were rejected without reason, so I have lost my reward. No one is safe from casinos doing the same. They can ask for KYC to withdraw, then answer with "rejected", send user to re-read ToS and steal money. KYC is useless, unsafe and make no sense.

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