Etranger
Legendary
Offline
Activity: 1232
Merit: 1862
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April 06, 2025, 05:45:26 PM |
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I always enjoy seeing a nice surprise from Whale Casino in my inbox. Just yesterday, I noticed I had some free spins waiting for me in the Bandit Megaways slot. I managed to win just over $4  That felt great, especially since the last time I played—can’t recall the name of that game—I barely won anything. This time luck was definitely on my side! [...] it's always fun to wait for the whale surprise in our inbox. some time ago i got a free spin in my inbox and managed to get around 3 dollars, maybe the money is not too much, but it's enough to buy me some delicious food at McD  Do you actually manage to buy anything at McDonald's for $3? In my country, I can maybe get fries and a Coke, but definitely not a burger. Not to mention the double cheeseburger, which is my absolute favorite  I’d need to use Whale’s rewards and free spins with way more luck than I had today—because $3–4 just isn’t enough for lunch at McDonald's. I need at least $10–12. So I will be waiting for a new prize with more anticipation then ever before 
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Real-Duke
Legendary
Offline
Activity: 4074
Merit: 3664
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April 06, 2025, 06:20:38 PM |
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I always enjoy seeing a nice surprise from Whale Casino in my inbox.
I wish that I had the chance to login to my account...tried several times the whole day by mail but i didn't receive the code. Somebody else here making the same experience today? Going to try it again tomorrow 
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Etranger
Legendary
Offline
Activity: 1232
Merit: 1862
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April 06, 2025, 06:48:09 PM |
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I always enjoy seeing a nice surprise from Whale Casino in my inbox.
I wish that I had the chance to login to my account...tried several times the whole day by mail but i didn't receive the code. Somebody else here making the same experience today? Going to try it again tomorrow  I had a different kind of issue. I receive the code, but as soon as I enter it, it tells me the code is invalid. In the last 15 minutes, I requested 4 codes, and only the last one finally worked. Neither copying and pasting the code from a separate window nor clicking the direct link from the email worked. I’ve mentioned a similar problem before, and I think in my case, it might be related to using a VPN.
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Real-Duke
Legendary
Offline
Activity: 4074
Merit: 3664
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April 06, 2025, 06:53:23 PM |
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I’ve mentioned a similar problem before, and I think in my case, it might be related to using a VPN.
Normally I can login without a VPN Service with my fiber connection. Hopefully this is only a small problem and can be easy fixed tomorrow morning!
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Z-tight
Legendary
Offline
Activity: 1554
Merit: 1271
♻️ Automatic Exchange
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April 06, 2025, 07:22:48 PM |
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I wish that I had the chance to login to my account...tried several times the whole day by mail but i didn't receive the code. Somebody else here making the same experience today?
Sorry about your experience, i think this issue has been raised here a few times by people who registered by email, so i believe it has something to do with that. I say so because i registered through Telegram and i do not experience such problems, i am currently logged into my Whale account. @Whale should find a lasting solution for people who experience trouble logging into their Whale accounts.
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Odusko
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April 06, 2025, 08:05:35 PM |
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I wish that I had the chance to login to my account...tried several times the whole day by mail but i didn't receive the code. Somebody else here making the same experience today?
Sorry about your experience, i think this issue has been raised here a few times by people who registered by email, so i believe it has something to do with that. I say so because i registered through Telegram and i do not experience such problems, i am currently logged into my Whale account. @Whale should find a lasting solution for people who experience trouble logging into their Whale accounts. Hopefully, these issues get resolved because we have seen cases like that before, and this could be a result of changing the network maybe you have been previously been logged in on a VPN browser and now attempting to log in through normal connections like crome or something like that, you will face such challenges, but then try to reach out to the team and do some browser clearing to free up your space hopefully you will be fine with that.
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khaled0111
Legendary
Online
Activity: 3220
Merit: 3360
NO DEPO CODE VEGAR7, NO KYC Casino
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April 06, 2025, 08:42:07 PM |
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Hopefully, these issues get resolved because we have seen cases like that before, and this could be a result of changing the network maybe you have been previously been logged in on a VPN browser and now attempting to log in through normal connections like crome or something like that
I don’t believe this issue has anything to do with the use of VPNs or anything like that. Here’s what I noticed regarding the email code error that many members have complained about: if you enter an incorrect code first, then even if you enter the correct one afterward it will still be considered invalid. However, if you enter the correct code on the first attempt, it gets accepted without any issues. I have no idea why it’s behaving this way, but I hope the above helps the Whale team fix the issue.
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examplens
Legendary
Offline
Activity: 3976
Merit: 4574
Trêvoid █ No KYC-AML p2p service
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April 06, 2025, 10:19:41 PM |
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Hopefully, these issues get resolved because we have seen cases like that before, and this could be a result of changing the network maybe you have been previously been logged in on a VPN browser and now attempting to log in through normal connections like crome or something like that
I don’t believe this issue has anything to do with the use of VPNs or anything like that. Here’s what I noticed regarding the email code error that many members have complained about: if you enter an incorrect code first, then even if you enter the correct one afterward it will still be considered invalid. However, if you enter the correct code on the first attempt, it gets accepted without any issues. I have no idea why it’s behaving this way, but I hope the above helps the Whale team fix the issue. It's not a problem with the VPN, I've tested several times and changed IP addresses during the same login session without any problems. I can safely say that Whale.io is a VPN-friendly casino. You should check their ToS, to comply with their business rules, such as possible regional restrictions.
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khaled0111
Legendary
Online
Activity: 3220
Merit: 3360
NO DEPO CODE VEGAR7, NO KYC Casino
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April 06, 2025, 11:24:09 PM |
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It's not a problem with the VPN, I've tested several times and changed IP addresses during the same login session without any problems. I can safely say that Whale.io is a VPN-friendly casino. You should check their ToS, to comply with their business rules, such as possible regional restrictions.
It seems you misunderstood me here. I wasn’t talking about their policy regarding the use of VPNs, but rather about the suggestion of the user I quoted that using a VPN is what’s causing the issue when trying to log in via email (the invalid code error). My country is not restricted according to the ToS so I don’t really have to use of VPN  Btw, I noticed that the email code is sent to the spam folder, which might make some users think they didn’t receive it at all and start requesting new ones.
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Odusko
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April 06, 2025, 11:31:47 PM |
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It's not a problem with the VPN, I've tested several times and changed IP addresses during the same login session without any problems. I can safely say that Whale.io is a VPN-friendly casino. You should check their ToS, to comply with their business rules, such as possible regional restrictions.
It seems you misunderstood me here. I wasn’t talking about their policy regarding the use of VPNs, but rather about the suggestion of the user I quoted that using a VPN is what’s causing the issue when trying to log in via email (the invalid code error). Btw, I noticed that the email code is sent to the spam folder, which might make some users think they didn’t receive it at all and start requesting new ones. I thought that the example was referring to my comment, but I want an example to know that we are not saying authentically that using VPN is the cause of this issue, we are only making a possible suggestion and all of our comments are based on just assumptions and nothing more, to get the right answer he should wait for the support reply, if he thinks their reply is delayed he can reach them via other channels like social handles.
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@Whale (OP)
Copper Member
Sr. Member
  
Offline
Activity: 599
Merit: 316
Daily Cashbacks 🐳
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April 07, 2025, 08:09:25 AM |
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Two livestreams today!🐳 09:00 UTC - Eli Russ & Purple Cat 🐳 14:00 UTC - Katja Join the livestream in: 🔥 Twitch 🔥 Kick Ready for action?🎰 
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kyle302
Newbie
Offline
Activity: 1
Merit: 0
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April 07, 2025, 12:45:37 PM |
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Whale, where is your customer support? My deposit has gone missing/not been credited for 36 hours now. I see you can post here about wins and live streams but the customer issues aren’t being dealt with? I DMed you on the forum.
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Bitcoin Smith
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April 07, 2025, 03:11:44 PM |
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Btw, I noticed that the email code is sent to the spam folder, which might make some users think they didn’t receive it at all and start requesting new ones.
That's right, sometimes it ends up in the spam folder, today when I tried to login the same thing happened, I checked for code and tried again and again with my email then I noticed them on the spam folder. And about the invalid code error, it is due to the multiple login attempt, we might receive another one in that case the previous one will become invalid so using the last received will work for sure.
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Real-Duke
Legendary
Offline
Activity: 4074
Merit: 3664
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April 07, 2025, 03:50:29 PM |
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Just want to test the login by mail today:  Do you have any good advice for me? 
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Etranger
Legendary
Offline
Activity: 1232
Merit: 1862
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April 07, 2025, 04:35:27 PM |
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Do you have any good advice for me?  Actually, I do) I had the same problem today. Try to log in from another browser. Opera worked for me, for example. After finally logging in, I tried my luck with a custom plane in Aviatrix game. Worked out pretty well  Thus, logging in, despite all this above mentioned obstacles is definitely worth it 
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Real-Duke
Legendary
Offline
Activity: 4074
Merit: 3664
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April 07, 2025, 06:56:21 PM |
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Do you have any good advice for me?  Actually, I do) I had the same problem today. Try to log in from another browser. Opera worked for me, for example. Thanks! I just tried to login via Brave Browser instead of Firefox and have come one step further to insert my mail. But waiting for the code last forever again like yesterday.... Have had no login problems for so many days but whats wrong now?
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@Whale (OP)
Copper Member
Sr. Member
  
Offline
Activity: 599
Merit: 316
Daily Cashbacks 🐳
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April 08, 2025, 06:26:45 AM |
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Two livestreams today!🐳 09:00 UTC - Eli Russ & Purple Cat 🐳 14:00 UTC - @flotO_Otus Join the livestream in: 🔥 Twitch 🔥 Kick Ready for action?🎰 
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Wonder Work
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April 08, 2025, 07:45:26 AM |
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Do you have any good advice for me?  Actually, I do) I had the same problem today. Try to log in from another browser. Opera worked for me, for example. Thanks! I just tried to login via Brave Browser instead of Firefox and have come one step further to insert my mail. But waiting for the code last forever again like yesterday.... Have had no login problems for so many days but whats wrong now? You may have a temporary network issue, so you can try again later or clear your data and try logging in again. I also used the Brave browser and logged in there, and it worked without any issues. You can try again, and maybe the issue is resolved now. Still, if the problem is not resolved, then there is a @Whale here. He will definitely talk to their team about it and if there is any technical problem, they will solve it.
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Lakai01
Legendary
Offline
Activity: 2996
Merit: 4013
✅ NO KYC
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April 08, 2025, 08:22:24 AM |
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[...] Thanks! I just tried to login via Brave Browser instead of Firefox and have come one step further to insert my mail. But waiting for the code last forever again like yesterday.... Have had no login problems for so many days but whats wrong now?
I have the same problem as you today and can't enter my e-mail address. It's also the first time I've had login problems myself, I've never had any before. @whale ... it would be great if you could take a look at it. I can't access whale.io or log in using a Chrome-based browser or Firefox. Neither in private mode (without cookies, ...) nor in normal mode. The error is exactly as described by real-duke, you can no longer enter the email address:  It definitely worked the day before yesterday!
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Fivestar4everMVP
Legendary
Offline
Activity: 2954
Merit: 1159
Leading Crypto Sports Betting & Casino Platform
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April 08, 2025, 08:50:35 AM |
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Do you have any good advice for me?  Actually, I do) I had the same problem today. Try to log in from another browser. Opera worked for me, for example. Thanks! I just tried to login via Brave Browser instead of Firefox and have come one step further to insert my mail. But waiting for the code last forever again like yesterday.... Have had no login problems for so many days but whats wrong now? You may have a temporary network issue, so you can try again later or clear your data and try logging in again. I also used the Brave browser and logged in there, and it worked without any issues. You can try again, and maybe the issue is resolved now. Still, if the problem is not resolved, then there is a @Whale here. He will definitely talk to their team about it and if there is any technical problem, they will solve it. Well, going through the thread, I see that alot of users were having issues with the site working well on one browser and not working well on another, this i would say is a more likely an issue from the backend Code of the website, the team still need to get to work to ensure they site works well on all browsers without any form of issues. I remember some weeks back when I tried accessing the site from my Samsung browser, the site did load properly and opened normally but I was unable to log in as my login option, which is telegram wasn't working no matter how much or how many times I tried, I later the same day decided to try accessing the site again but this time, I made use of my chrome browser, and amazingly, easily logged in without any form of issues through the same telegram login option. So, the whale casino team will need to work hard to ensure that the site is working well across all Browsers.
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