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2941  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: April 04, 2018, 07:19:43 AM
Well, more ideas about the benchmark.

1 / I think it is necessary that from the benchmark screen-> Edit-> Profile configure, the miner can be configured without leaving the benchmark (a second sub-screen like manages software), so when we implement new algorithms or deactivate them from the miners, we can perform benchmark without having to leave it and go back to the Tools-> Benchmark screen or Options->managed software. And so do not lose the benchmarks done and can compare them from a single management.

2 / Establish a column in which we can click (select) the miner we use as default for each algorithm once the benchmarks have been made. It should be exclusive for each one of the algos. So once the benchmark is done, from the same screen we choose the miner we want according to the results

3 / Save benchmark for each miner and for profile separately

4 / And finally, as wildzer0 says, set the name of the miner by picking up the description in Managed Miner

Excuse my English, I use a translator.
@patrike
Thanks a lot for the changes on 4.6.5. Now I think it will be good:

3 / Save benchmark for each miner and for profile separately.
Thanks for the suggestions. Already today there is an Edit button in the Benchmark dialog, that gives you easy access to the Properties of the selected Profit Profile. The 4.6.5 release also show the correct name of the user defined mining software as configured in the Managed Software part of the Options dialog.
2942  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: April 04, 2018, 07:16:44 AM
First of all, this feature is only intended to be used with very large mining operations.

Without the proxy, the typical ASIC miner connection in Awesome Miner looks like this
Awesome Miner -> Many ASIC miners

With the proxy, Awesome Miner will instead connect to the proxy, and each proxy can connect to many ASIC miners.
Awesome Miner -> One or many Remote Proxies -> Many ASIC miners

Please note that the arrows above indicates the direction of the TCP/IP connection. Data will flow in both directions.

Instead of Awesome Miner having to connect to 3000 ASIC miners, it can connect to 3 Remote Proxy instances, where each instance connects to 1000 ASIC miners.

I guess the ASIC is just an example. I have around 8  dislocated GPU farms to manage (ok not 3k miners but a decent number). For example every farm has on server computer which runs AM locally, does this mean that i can connect all 8 farms to one AM server and control everything from one spot ?
The general recommendation is to setup a VPN network for this scenario, and run a single Awesome Miner that can connect to all your miners.

Today the Remote Proxy feature is only for ASIC miners and mainly intended for scaling. It might be supported with GPU miners in the future as well.
2943  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: April 04, 2018, 07:13:49 AM
This is a big one, but would be massive for me - a way to connect multiple instances of awesomeminer together. For example, I manage multiple farms, and I have them all purchase awesomeminer - but any changes I make have to be manually replicated across all of them. For example, if I want to add a new pool thats very profitable and I want to do it for everyone I manage, I have to literally do it all manually 4 times. This goes for every setting, every little change...etc. I'm trying to optimize everyones setup and its very difficult to keep everything in sync. I would love if I could bring all of them under one instance, and any change I made gets transmitted to all of them. Altogether I've sent thousands of dollars of licenses your way but it is getting to the point where I can no longer manage them all and I'm going to need to find an alternate solution soon. The most obvious way to do this is through cloud services, and I would pay for it in a heartbeat if I was able to use cloud services to integrate all 5 instances. This would be really helpful for anyone that has rigs in multiple locations but cant necessarily use a VPN to connect them all. Instead of making the awesomeminer instance connect to cloud services, make the actual remote agents connect.
Thanks for all feedback. I've had this in mind for the Remote Agents, and it's really about a change in which direction the connection is established. I was actually thinking of having this as a feature in one of the Cloud Services subscriptions to allow Remote Agent to push data to the Cloud. By doing that, Remote Agents doesn't have to allow any incoming connections, which is good in the kind of scenarios you describe.

I've not started on implementing this, but at least it's in line with my vision.

Another huge thing is that with mining the way it is right now, I've been struggling to stay ahead of the game and trying out new software faster than AM can update it. The manually upload software feature is nice, but I have to select it for every miner, and with miners in groups, I can only upload to a single group of miners at a time. Plus I can't upload to miners that have crashed or are offline etc. What would be much, much better if there was instead a central repository of custom software and it's path that is automatically kept in sync with miners under management. So for instance if I configure I new fork of ccminer for raven or whatever, I only need to do it once, and its automatically uploaded to any miner that I configure for raven with that software. I've tried doing this with network paths and it sort of works, but it brings the whole thing crashing down if that network drive is online. I really would prefer it if it uploaded to each rig individually.

Also please make it easier to start/stop and reconfigure large groups of miners. If I click the header and all of the miners are universally in the same state, then I can stop or start them. If a single one is offline, then I instead need to select all and then deselect the crashed ones.

Likewise, please allow to select multiple groups at a time. Having to make changes 5 times because I have 5 groups makes me not want to use groups at all.
You can select multiple groups by holding down CTRL och SHIFT and select multiple. Operations like Upload software and start/stop miners will then be executed on all the miners in all the selected groups. One limitation, as you point out, is if a single miner has a different state than the others. This is a specific case where I agree that Awesome Miner can be improved.

I do agree that it would be better if the Upload feature was about syncing with a specific folder instead, so you could update a central folder and Awesome Miner would detect it and push the updates.


2944  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 12:08:15 PM
Love the new benchmark feature, but there needs to be a way to label custom added mining software:

It's a bit useless if you don't know which is which Wink

Thanks for the feedback I will correct this in a new update later today. The idea is of course that you should be able to add many different Ccminers and it should be displayed with the name you defined for it.
2945  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 08:59:14 AM
Awesome Miner Version 4.5.4 (Development preview of 4.7)
- Benchmark feature improved to benchmark and compare multiple mining software using the same algorithm
- Updated user interface for mining software selection
- Added mining software: Sgminer X16r for X16r algorithm
- Added mining software: RavenMiner for X16r algorithm
- Claymore Dual Ethereum Miner 11.6
- Claymore NeoScrypt AMD Miner 1.1
- CastXMR 0.9.2
- PhoenixMiner 2.8c
- Correction to Verify Password for Cloud Services configuration

Development versions are intended for users that want to try the latest features before they are made available in the official releases. Development versions are not intended to be deployed at large scale as they have not been tested as much as the official releases. Please make sure that both Awesome Miner and Remote Agent are upgraded to the same version. Also note that once upgraded to a development preview, it isn't possible to downgrade to an older version.

To get access to development versions, open the Options dialog in Awesome Miner. In the General section, enable Check for development versions. Then go to the Menu and click Check for updates

Direct download links if needed:
http://www.awesomeminer.com/download/setupdev/AwesomeMiner.msi
http://www.awesomeminer.com/download/setupdev/AwesomeMinerRemoteService.msi
2946  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 08:28:28 AM
Morning All,
Can someone explain to me in idiot terms how to setup awesome miner to allow me to define Antpool as a Pool Coin. Apologies if the question is simplistic but I would really like to get some indication as to what is being mined with all my rigs.
Thanks

Are you for example running ASIC miners that are mining Bitcoin, Litecoin or similar? If that's the case, you can right click on the miner in your list of miners and select "Define Pool Coin", and then select Bitcoin or Litecoin for example. Now you have instructed Awesome Miner what coins you are mining and then you will see the revenue information and a coin image based on this.

If you are looking at adding new pools into Awesome Miner, you can do that via the Options dialog, Pools section.
2947  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:56:47 AM
This shit is broken like hell I paid 35$ for this shitty program. Angry

how is it broken, in what ways it didn't meet your expectations? No one can help base on a rant.

As much as the 35 dollar license you bought, it only supports 4 miners, which can simply be done installing 2 instances...a good 35 saved...not much to centralize your rig management if it was only 4 miners tbh.

worst come to worst, at least this sh*t you bought is awesome...something you can brag about...you know..."awesome sh*t"?
Ok let me tell you .The profit thing doesn't even have rvn coin ,needs to be done manually and still broken after.The daily profit prices the program gives way lower than in real.The fan speed reading has a bug for example AM says fans speed %80 but in real fans are at %50.It has been lower than 24 hours I bought this and these are my findings for now... And yea call it awesome shit!
Hi,

1) You can add most mining software to Awesome Miner manually, as there are constantly being new mining software launched all the time, all of them will not be included in Awesome Miner right away.
http://www.awesomeminer.com/help/managedsoftware.aspx

In addition, I always try to add built-in support for the mining software that are popular and requested by many users. For X16r, the new development release will include one X16r miner for AMD and one for nVidia included out-of-the-box

For specific coins, Awesome Miner is automatically adding all coins in the WhatToMine main listing, and this is required to get profit information for a coin.

2) The profit calculations are based on the numbers from the pools themselves. Awesome Miner is simply presenting these numbers. There are also some configuration you can do to select if you want to use the Current or 24h average profit numbers.
http://www.awesomeminer.com/help/coinstats.aspx

The link above also explains why the payouts from the pools can be lower than their predictions.

In addition to this, I'm also working on implementing a way where Awesome Miner can keep track of the payout performance from the pools. The idea is to automatically adjust the predictions (that are published by the pools themselves today) based on past trends of payout performance. This feature will be available within the next few weeks. However, even with this feature available, the profit predictions are still only predictions and it's stil always up to the pools to deliver.

3) Is it the fan speed of the mining software (for example Claymore miner) that is 50%, or where is this indicator taken from? Awesome Miner uses a third party library for reading GPU data (clocking, fan speed, ...) and there can be a few instances where the information isn't correct.

2948  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:47:06 AM
Can anyone explain how exactly does remote proxy feature works on AM ? I understand the description but i don't get the part with agent...who reports to who
First of all, this feature is only intended to be used with very large mining operations.

Without the proxy, the typical ASIC miner connection in Awesome Miner looks like this
Awesome Miner -> Many ASIC miners

With the proxy, Awesome Miner will instead connect to the proxy, and each proxy can connect to many ASIC miners.
Awesome Miner -> One or many Remote Proxies -> Many ASIC miners

Please note that the arrows above indicates the direction of the TCP/IP connection. Data will flow in both directions.

Instead of Awesome Miner having to connect to 3000 ASIC miners, it can connect to 3 Remote Proxy instances, where each instance connects to 1000 ASIC miners.
2949  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:43:25 AM
Re: Claymore's NeoScrypt AMD GPU Miner v1.1 (Windows)
v1.1:
- fixed issue with rejected shares.
- reduced CPU usage for systems with a lot of GPUs.

Claymore's Dual Ethereum AMD+NVIDIA GPU Miner v11.6 (Windows/Linux)
v11.6:

- improved hashrate for weak Nvidia cards by about 1%.
- zero devfee for 3GB cards in Windows 10, same as for all 2GB cards.
- applied some tricks to increase available memory for 3GB cards in Windows 10 so you can mine ETH a bit longer.
- now you can press "y" key to turn on "Compute Mode" in AMD drivers for all cards (Windows only).
- Linux version: removed openssl library dependency.
- improved "-logfile" option, now you can use it to specify a folder for log files, use slash at the end to do it, for example, "-logfile logs\".
- added "-epoolsfile" and "-dpoolsfile" options.
- remote management: now "miner_getstat2" command also returns PCI bus index for every GPU.
- a few minor bug fixes and improvements.

https://github.com/brian112358/sgminer-x16r/releases
There will soon be a new development preview available, where you will have updates to the Claymore miners and other mining software.

There are many X16r miners out there right now, but I will add support for one of the sgminer clones (AMD) and one ccminer clone (nVidia). You can always add your own X16r miner as well:
http://www.awesomeminer.com/help/managedsoftware.aspx
2950  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:41:38 AM
Wondering something. So if I go into my profit profile to the pools, I can add one pool it would seem, and that's it. (and it doesn't seem to switch to that pool I add even if it's the most profitable) I want to add a bunch of pools into my own profit switching profile. What I'd actually like to do is make my own profit profile and add each algorithm at each pool myself. For example, add only the algorithms I want from ahashpool (Lets say for simplicity Lyra2rev2, and Neoscrypt) and do like this for all of the pools on each of the profit switching pools listed, and then move on to other yimp pools that don't have special checkboxes yet. This way if for example M7M is hanging the miner at Zergpool for some reason, but it's working at other pools, instead of either disabling Zergpool, or the M7M algorithm, I could just remove the Zergpool M7M pool address entry and M7M would still work with the other pools. (More profit) I'm not seeing where you can make a big list like you can for the external miners. I'm probably just missing something and will feel dumb later. Any advice? Thank you!
If you go to Options dialog, Online Services section, you can select an entry like "Zergpool M7M" and uncheck "Include in Managed Profit Switcher". Then it's only this specific combination that will be excluded. Was this the kind of configuration you had in mind?
2951  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:39:19 AM
Flew right to view through the web interface!
That is - now if put on under a specific user login and password visibility part of the miners - he still sees everything which is not in the list provided for prosmore only to him
For the built-in web interface, please make sure you have enabled Authentication in Options dialog, Security section. Also verify that multi-user authentication is enabled in Options dialog, Web section. If you have a cookie since before, you may get logged in right away. Can you reproduce this with another web browser or cleaned cache?
2952  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:37:24 AM
The sort-by-balance feature in the balance tab of AM does not sort correctly. It is sorting based on the 1st number, rather than looking at the entire number. For example, if you have three coins with balances of $105, $90 and $46  it will put the order $90, $46, $105 (9>4>1).
Thanks for reporting, I will take a look at this sorting.
2953  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:36:33 AM
Seems that after the recent updates, my remote miners no longer have the miner software window open, they are mining and you can see bfgminer.exe running in the background. They used to open and stay up the entire time mining, but now it seems that the only one to still show the bfgminer.exe command prompt window is the main system with which I control my remote miners. Everything appears to be populating over in Awesome Miner, I can see they're hashing and all that good stuff.

Anyone else have this issue?
First of all, I will assume that you run Remote Agent application and not the Windows service. In the Properties of these miners, in the Environment section, there is a setting for "Console window mode". The default value is to show the mining software console window - "Show formatted console window". Can you please verify this setting?
2954  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:33:34 AM
Maybe I missed a memo but my advanced tab is now grayed out on my managed miners - is there a way to get this back? After the latest windows 10 update I can't seem to find a version of AB that will work with any of the stable Catalyst drivers so I was going to go back to using Claymore to do my OCing, but doesn't seem like I can do that through AM anymore either. Sure I'm just missing something obvious but can't find it this morning. I'm using the current latest 4.6.3
The Advanced section of a Managed Miner is only available for cgminer/sgminer kind of mining software. For other software it will be disabled.

You can use the device profiles (Options dialog, Device Profiles) to setup clocking parameters for the Claymore miner. You can then select to use this Device Profile in the properties of the Managed Miner.
2955  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:32:07 AM
@patrike I have some suggestions based in my experience:
1- SGMiners doesn't control clocks/fans. Yeah, it's awful. I have to autostart OverdriveNTool to set a "generic" overclock/undervolt or stick at Claymore's profile (if it runs after Claymore miner). I tried to execute OverdriveNTool automatically before every sgminer session, but I couldn't. Is there a way to do it? If no, what do you think about add a third-party app to apply overclock/undervolt (maybe OverdriveNTool) or just allow to set a command to run before miner?

2- Why not make XMR-STAK-CPU default CPU cryptonight miner? It's faster than XMRig. I really miss it in Profit Miner :/

Awesome Awesome miner! Cheesy
1) Sgminer do have some command line arguments related to clocking and fan speed. It's however quite common that users run external overclocking tools like the one you suggest, as it can be configured to run before the miner starts as part of the batch command feature

2) In the past XMR-Stak had requirements on running as Administrator user, making it difficult to launch from Awesome Miner. That restriction is gone now. XMR-Stak also had some requirements of manual configuration via configuration files.
It should still be possible to manually add XMR-Stak in Options dialog, Managed Software, and specify that it's API compatible with "XMR-Stak". Then you should be able to use it as part of the profit switcher
2956  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 31, 2018, 07:26:25 AM
Small bug: when I change cpuminer-opt to use cpuminer-avx2.exe, AM doesn't read the hash rate for blake2s or yescrypt.

Worked fine when left as the default sse2 miner.

Happens in 4.6.2 w/ cpuminer-opt 3.8.4.1
Please verify in 4.6.3 as well - I made an adjustment to support more of the different ways that cpuminer can report hashrates.
2957  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 27, 2018, 11:33:50 AM
Patrike,

Can you check out the code in Awesome Miner for a bug.

Some new users have joined zpool, used a bitcoin wallet (BTC), but in the wallet (stats page) at zpool it's set as BCH.

Awesome Miner is not doing anything for this scenario and simply assuming that zpool will go for BTC if nothing is specified explicitly. Awesome Miner do not specify payout coin at all, so this must be investigated from a zpool point of view.

The zpool instructions have always been a bit unclear on this.
Quote

-o stratum+tcp://<algo>.mine.zpool.ca:<PORT> -u <WALLET_ADDRESS> [-p c=<SYMBOL>,<OPTIONS>]
<WALLET_ADDRESS> must be a valid address. Incorrect addresses will result in forfit of earning.
You can also use any valid wallet address from any of the coins we mine. This feature has had minimal testing so use at your own risk

Awesome Miner is setting the Bitcoin wallet address the user specified. I interpret that you can specify any coin for payout, but that specifying like that is "at your own risk". For that reason, Awesome Miner is not specifying this "c=" parameter. In the past zpool always went for Bitcoin payouts in that scenario.

You can still configure Awesome Miner to add this parameter if you want (via Options dialog, Online Services, modify the zpool entries and add command line "-p c=ABC" or similar).

Further reading on zpool instructions:
Quote
c=<SYMBOL> doesn't always work
This is yet another reason why Awesome Miner isn't trying to set this parameter at all.



Can you please make this option more visible or even required? 99% of the time having the proper c=BTC set (or whatever symbol is for the wallet their using) will choose BTC. As it is now.... it's 50/50 with nothing set.

Could anyone explain to me how to setup awesome miner with Zpool? I've tried to check Select BTC Payout option in Profit Switching, add c=BTC parameter in the password filed in Online Services fo Zpool (all algos), add c=BTC to command-line and to the Zpool template. Pool also show me right version of my miner and Extra c=BTC is correct. But payouts only in SYS coins. Of course I added BTC wallet address to the Zpool filed and the address is correct. What I'm doing wrong? How to make awesomeminer to work with Zpool correctly?

Anybody here Huh
It's correct to enable "Select BTC payout" in the Options dialog, Profit switching section.

Please use the Diagnostics button in the toolbar to see if "c=BTC" is passed to the mining software when started by Awesome Miner. If passed correctly, the problem is at zpool. If not passed correctly, please share the complete diagnostics output with me and I will investigate.
2958  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 27, 2018, 10:57:41 AM
This is a minor update.

Awesome Miner version 4.6.2

- Added more images for popular coins
- Improved sorting and scrolling during updates of the Coins and Online Services lists.
- XMRig miner 2.5.2
- CpuMiner-Opt 3.8.4.1
- Correction to benchmarking of Excavator miner

2959  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 27, 2018, 10:33:57 AM
Patrike,

Anyway we can do some brainstorming together on a way to improve the Profit Switching mode of the software?

If i understand NemoMiner, basically its logging the 24hr est, 24hr actual, and Current est, then its doing a calculation to figure out a running offset.. then applying it to smooth out the outlier spikes in profit that result in poor actual pay.


Example:

x17:
Current: 0.01523 *which is based on current sharerate and exchange price
24hr Est: 0.01853 *which is a projection of the next 24hrs based on the current exchange rate
24hr Actual: 0.01544 *which is based on actual payouts from past 24hrs of exchanged coins

Trust:
(3/26/2018 0500EST 24hr Est:) - (3/27/2018 0500EST 24hr actual) = Trust  24hr Offset

Example:
 (0.01853)-(0.01544)=0.00309 Difference of 16.7%

So on the profit switching list,
it will compare the current price with a running offset to determine if its worth switching to, because if the current est... greater than the 16.7% current offset, than its more likely it will actually payout more.

Then the next day lets say the new next 24hr trust offset is 17.0%, it does an averaging
16.7 and 17.0 for an average running offset of 16.85% and so far as time of the software collects data.

One thing i noticed on nemo's is if the offset places the coin below the 24hr actual, it defaults to 24hr actual price on the list for profit switching.

Basically, the trust offset in nemo miner is just saying hey, this is the expected amount of drop in value on this algo after all the peeps switch over to catch the spikes in high current payout and its actually exchanged for payout to peeps. The part i dont know how it does it is how it is taking into account current prices to this trust offset to mix those values into the calculations, thus why i suggest some brainstorming by the masses to figure out a good way of doing this.
Thanks for your feedback. I'm very much open for a discussion on this topic.

Awesome Miner already have access to these numbers, so making some adjustments to the profit switcher should be possible. Please give me a little more time to investigate before I get back with a longer response.

What I had in mind since before was that the Awesome Miner cloud could help out here to build this statistics trend, so you don't have to run Awesome Miner for a longer period of time to build the trust-level. It could be provided for you.
2960  Alternate cryptocurrencies / Mining (Altcoins) / Re: [Awesome Miner]- Powerful Windows GUI to manage and monitor up to 5000 miners on: March 27, 2018, 10:31:33 AM
Does anyone else have had trouble purchasing?
I upgraded my license from premium to professional.
It took the money but order didn't went through.

The support is very slow as well.
Can someone here help?

You cant expect it to be instant service bud, its basically a 1 man show running this software development in his spare time, if i recall this is just a hobby and not his actual main source of income. So you have to give him time to respond and allow him to sleep as well.

I see, i thought it was a huge company lol.
Actually my first order of buying the professional version was instant. But now the cloud service or the upgrade, it never goes through but deducts the payment :/
Hi,

I've not received any e-mail about this. Any issues about licenses or payments are always given highest priority. Did you send the question to the Fastspring payment processor maybe - they can take up to one business day to respond. Please contact me so we can resolve this.
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