Bitcoin Forum
July 25, 2024, 08:33:16 PM *
News: Help 1Dq create 15th anniversary forum artwork.
 
   Home   Help Search Login Register More  
Pages: « 1 ... 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 [112] 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 ... 410 »
  Print  
Author Topic: Official Newbie BitInstant Support Thread (Active Customer Support)  (Read 495966 times)
J0B00
Newbie
*
Offline Offline

Activity: 11
Merit: 0


View Profile
April 03, 2013, 07:17:42 PM
 #2221

I'm having issues transferring to Mt. Gox from Dwolla... I went thru the Dwolla verification steps and everything seemed fine. It took the money from my Dwolla account then it spit out an error and said to contact tech support. I've emailed 3 times now and haven't gotten any answers...

My Order ID is: eb570214-ee78-4a58-ad70-3fb037252c2b

Help please!!
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 07:18:42 PM
 #2222

I bought Bitcoins to my wallet through Bitinstant this morning, but I've yet to receive them. I've tried contacting support, but my messages have gone unanswered. Very frustrated!
Quote ID   74729a8b-92dd-4b0f-9ee0-e725063d1acf
Event ID   311b350a-2b09-444e-9fb4-3ad8ebe0f29d

You have no order ID #, correct?

No. I do have the ZipZap account number if that helps; 788584449. Also the email address used was adeligen@gmail.com

Thanks for the details.  I've escalated your issue.  I'll let you know what I find out...  Smiley

-BitInstant Support
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 07:35:06 PM
 #2223

I'm having issues transferring to Mt. Gox from Dwolla... I went thru the Dwolla verification steps and everything seemed fine. It took the money from my Dwolla account then it spit out an error and said to contact tech support. I've emailed 3 times now and haven't gotten any answers...

My Order ID is: eb570214-ee78-4a58-ad70-3fb037252c2b

Help please!!

Can you provide me with that error and any other details?  Thanks!  Smiley
archimediate
Member
**
Offline Offline

Activity: 68
Merit: 10



View Profile
April 03, 2013, 07:36:19 PM
 #2224

Any news yet Ursay?  Coins have went up about 30% since I've started my transaction.  Kinda losing money here.   Grin

I could always use tips for diapers and formula!  Smiley

1BPd97bFKxyRWKm6ayzhgRAqsd3aA8VD8K
J0B00
Newbie
*
Offline Offline

Activity: 11
Merit: 0


View Profile
April 03, 2013, 07:37:15 PM
 #2225

Sure thing:


Timestamp   Event ID   Event type
Wed Apr 3 14:53:23 2013   14d04de4-30d5-494d-b016-e90e77933b01   Quote for new transaction
Wed Apr 3 14:53:41 2013   22102feb-5dec-471c-8551-62bfcb1ba6fd           New Order
Wed Apr 3 14:52:02 2013   55f20f35-c3a7-4b3e-8621-ac0bd5d5c191           Waiting
Wed Apr 3 14:56:03 2013   f5027268-1539-42a2-b4e0-b18f1b5061d5           Dwolla verification begin
Wed Apr 3 14:56:14 2013   3e1351ea-fcec-46c1-ac39-1a3776c6aa9e           Dwolla passed first round verification
Wed Apr 3 14:56:14 2013   8eadeed1-6c85-477e-94d2-c867d4af36da           Dwolla transaction confirmation begin
Wed Apr 3 14:57:02 2013   e979ce2d-7030-4a8b-8827-57f9af577845           Waiting
Wed Apr 3 14:57:12 2013   622d8d43-b3f3-470f-a402-e5f7abd130b2           Dwolla passed second round verification
Wed Apr 3 14:57:12 2013   7848bda1-81f7-494c-beca-c3ee6631d97f           Dwolla verification complete
Wed Apr 3 14:57:16 2013   e1f78fb4-439f-4b52-bd99-b5fae53621e9           MTGox Order Loading
Wed Apr 3 15:01:03 2013   9b10aeaa-bfc9-4df8-b737-a086b586dd3b           Dwolla verification begin
Wed Apr 3 15:01:05 2013   bde1b226-6b70-47d4-94ab-4725d2e3aa76   Dwolla passed first round verification
Wed Apr 3 15:01:05 2013   b41d6564-6e72-4b1e-b15e-8087b2ada4b4   Dwolla failed second round verification - fraud check failed
Timeless
Newbie
*
Offline Offline

Activity: 5
Merit: 0


View Profile
April 03, 2013, 07:44:52 PM
 #2226

Hello,

I dont know if Im posting at the correct thread...

I'm despearte. It's been almost 3 days now digging around forum for answers
My GUIminer just kept connecting.......

Summary say: connection problem

Console:
2013-04-04 02:57:08: Listener for "Default" started
2013-04-04 02:57:12: Listener for "Default": WARNING: ADL missing (no AMD platform?), temperature control is disabled
2013-04-04 02:57:12: Listener for "Default": 04/04/2013 02:57:12, started OpenCL miner on platform 0, device 0 (Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz)
2013-04-04 02:57:12: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:12, checking for stratum...
2013-04-04 02:57:13: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:13, diverted to stratum on stratum.bitcoin.cz:3333

This is what I am uding on my lappy:
Intel i3-2350
Intel HD Graphics family v8.15.10.2291

GUIMiner v2012-12-03

Slush's pool
no flags

I need help... please... Sad
rstephe
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
April 03, 2013, 07:45:40 PM
 #2227

We're now approaching 48 hrs since I placed my bitcoin order and since you recieved my funds from Dwolla.​  According to "Live Support" on the BitInstant site, BitInstant's "temporarily low reserves on our btc/gox purchasing exchange" were the issue.  But you have had ample time to wire the money you received from me and -- apparently -- many others who were also left hanging, so there is no excuse for not concluding our transactions.  That no longer washes, and I also see that Ursay, a recent hire (his words) on this forum and the folks from Live Agent are left to face the angry mob.  Isn't it time that someone of authority at BitInstant gets in front of this problem before it turns into a public relations disaster?  They should also stop accepting new bitcoin orders until existing orders have been filled.

Please have someone with authority and the ability to follow through let us know when we will get our Satoshis, at what exchange rate (my order was placed at $105, currently at $108), and that the transaction fee will be waived.
18stops
Newbie
*
Offline Offline

Activity: 22
Merit: 0


View Profile
April 03, 2013, 07:45:54 PM
 #2228

hi, the wrong amount was deposited, can you please look into it
Quote ID : 18ea501a-4608-4b6e-92b3-ba5f5b1aee3f
Event ID : 7c5e63d5-6532-4848-b2a6-29128661ac53
Can you give me a few more details?
Do you have an order ID #?
Can you tell me how much the order was for and how much you received?
You can always send me a personal message or post back in this thread.
Thanks!

I tried a few times to send you a PM, it seems to have been sent but my OutBox shows empty!  I have no idea if you received my PM's
M3t
Newbie
*
Offline Offline

Activity: 42
Merit: 0



View Profile
April 03, 2013, 07:46:57 PM
 #2229

*****PLEASE HELP*****

I'm trying to buy $1970 worth of coin, but every time I put in a value (even $999) it says "there is a 999.0 limit on cash transactions."

Please help =( I want my coins!
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 07:47:14 PM
 #2230

Any news yet Ursay?  Coins have went up about 30% since I've started my transaction.  Kinda losing money here.   Grin

Nothing yet.  I've been mostly working on location as the folks at BitInstant integrate me into their structure.  If you don't have an answer today, I'll be in the office tomorrow to find out more details myself.  Grin

We've already seen some pullback in the price from this morning.  MTGOX appears to be having some website issues today.  This is in no way an excuse.  Just pointing out the positive things here.  Smiley
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 07:51:08 PM
 #2231

*****PLEASE HELP*****

I'm trying to buy $1970 worth of coin, but every time I put in a value (even $999) it says "there is a 999.0 limit on cash transactions."

Please help =( I want my coins!

I'm not sure what your asking here.  Are you having trouble purchasing that limit?  Most exchanges have limits unless your account is verified in some manner.  Are you asking when that limit resets?
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 07:53:03 PM
 #2232

Hello,

I dont know if Im posting at the correct thread...

I'm despearte. It's been almost 3 days now digging around forum for answers
My GUIminer just kept connecting.......

Summary say: connection problem

Console:
2013-04-04 02:57:08: Listener for "Default" started
2013-04-04 02:57:12: Listener for "Default": WARNING: ADL missing (no AMD platform?), temperature control is disabled
2013-04-04 02:57:12: Listener for "Default": 04/04/2013 02:57:12, started OpenCL miner on platform 0, device 0 (Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz)
2013-04-04 02:57:12: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:12, checking for stratum...
2013-04-04 02:57:13: Listener for "Default": api2.bitcoin.cz:8332 04/04/2013 02:57:13, diverted to stratum on stratum.bitcoin.cz:3333

This is what I am uding on my lappy:
Intel i3-2350
Intel HD Graphics family v8.15.10.2291

GUIMiner v2012-12-03

Slush's pool
no flags

I need help... please... Sad

This is a BitInstant support thread.  Try here...

https://bitcointalk.org/index.php?board=14.0
M3t
Newbie
*
Offline Offline

Activity: 42
Merit: 0



View Profile
April 03, 2013, 07:53:18 PM
 #2233

What I am asking is, can I make 4x $500 deposits Smiley?
hate_the_face
Member
**
Offline Offline

Activity: 84
Merit: 10



View Profile
April 03, 2013, 07:53:21 PM
 #2234

I am about to switch from mining litecoins with my 2500k to a 7870 using either cgminer or reaper and I was just curious if you guys think a 500w psu would be able to power a 7870 and a core 2 duo machine with nothing else plugged in? Because if so, I'll just keep my 2500k mining on a seperate machine. and put the new card im getting into the old machine I have.

Or I could always swap my 1kw psu into the gpu miner and put the 500w one onto the 2500k machine
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 07:56:12 PM
 #2235

Sure thing:


Timestamp   Event ID   Event type
Wed Apr 3 14:53:23 2013   14d04de4-30d5-494d-b016-e90e77933b01   Quote for new transaction
Wed Apr 3 14:53:41 2013   22102feb-5dec-471c-8551-62bfcb1ba6fd           New Order
Wed Apr 3 14:52:02 2013   55f20f35-c3a7-4b3e-8621-ac0bd5d5c191           Waiting
Wed Apr 3 14:56:03 2013   f5027268-1539-42a2-b4e0-b18f1b5061d5           Dwolla verification begin
Wed Apr 3 14:56:14 2013   3e1351ea-fcec-46c1-ac39-1a3776c6aa9e           Dwolla passed first round verification
Wed Apr 3 14:56:14 2013   8eadeed1-6c85-477e-94d2-c867d4af36da           Dwolla transaction confirmation begin
Wed Apr 3 14:57:02 2013   e979ce2d-7030-4a8b-8827-57f9af577845           Waiting
Wed Apr 3 14:57:12 2013   622d8d43-b3f3-470f-a402-e5f7abd130b2           Dwolla passed second round verification
Wed Apr 3 14:57:12 2013   7848bda1-81f7-494c-beca-c3ee6631d97f           Dwolla verification complete
Wed Apr 3 14:57:16 2013   e1f78fb4-439f-4b52-bd99-b5fae53621e9           MTGox Order Loading
Wed Apr 3 15:01:03 2013   9b10aeaa-bfc9-4df8-b737-a086b586dd3b           Dwolla verification begin
Wed Apr 3 15:01:05 2013   bde1b226-6b70-47d4-94ab-4725d2e3aa76   Dwolla passed first round verification
Wed Apr 3 15:01:05 2013   b41d6564-6e72-4b1e-b15e-8087b2ada4b4   Dwolla failed second round verification - fraud check failed

Thanks!  Escalated!  Cheesy
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 08:01:24 PM
 #2236

hi, the wrong amount was deposited, can you please look into it
Quote ID : 18ea501a-4608-4b6e-92b3-ba5f5b1aee3f
Event ID : 7c5e63d5-6532-4848-b2a6-29128661ac53
Can you give me a few more details?
Do you have an order ID #?
Can you tell me how much the order was for and how much you received?
You can always send me a personal message or post back in this thread.
Thanks!

I tried a few times to send you a PM, it seems to have been sent but my OutBox shows empty!  I have no idea if you received my PM's

Got your PMs!  Thanks!  Escalated your issue!
18stops
Newbie
*
Offline Offline

Activity: 22
Merit: 0


View Profile
April 03, 2013, 08:03:12 PM
 #2237

Got your PMs!  Thanks!  Escalated your issue!

ok great thanks !
then its a forum software bug/issue - nothing in my outbox so I have no way of knowing if PM was sent successfully
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 08:03:59 PM
 #2238

I am about to switch from mining litecoins with my 2500k to a 7870 using either cgminer or reaper and I was just curious if you guys think a 500w psu would be able to power a 7870 and a core 2 duo machine with nothing else plugged in? Because if so, I'll just keep my 2500k mining on a seperate machine. and put the new card im getting into the old machine I have.

Or I could always swap my 1kw psu into the gpu miner and put the 500w one onto the 2500k machine

This is a BitInstant support forum for Bitcoin.  Try here...

http://forum.litecoin.net/

Smiley

J0B00
Newbie
*
Offline Offline

Activity: 11
Merit: 0


View Profile
April 03, 2013, 08:07:09 PM
 #2239

Sure thing:


Timestamp   Event ID   Event type
Wed Apr 3 14:53:23 2013   14d04de4-30d5-494d-b016-e90e77933b01   Quote for new transaction
Wed Apr 3 14:53:41 2013   22102feb-5dec-471c-8551-62bfcb1ba6fd           New Order
Wed Apr 3 14:52:02 2013   55f20f35-c3a7-4b3e-8621-ac0bd5d5c191           Waiting
Wed Apr 3 14:56:03 2013   f5027268-1539-42a2-b4e0-b18f1b5061d5           Dwolla verification begin
Wed Apr 3 14:56:14 2013   3e1351ea-fcec-46c1-ac39-1a3776c6aa9e           Dwolla passed first round verification
Wed Apr 3 14:56:14 2013   8eadeed1-6c85-477e-94d2-c867d4af36da           Dwolla transaction confirmation begin
Wed Apr 3 14:57:02 2013   e979ce2d-7030-4a8b-8827-57f9af577845           Waiting
Wed Apr 3 14:57:12 2013   622d8d43-b3f3-470f-a402-e5f7abd130b2           Dwolla passed second round verification
Wed Apr 3 14:57:12 2013   7848bda1-81f7-494c-beca-c3ee6631d97f           Dwolla verification complete
Wed Apr 3 14:57:16 2013   e1f78fb4-439f-4b52-bd99-b5fae53621e9           MTGox Order Loading
Wed Apr 3 15:01:03 2013   9b10aeaa-bfc9-4df8-b737-a086b586dd3b           Dwolla verification begin
Wed Apr 3 15:01:05 2013   bde1b226-6b70-47d4-94ab-4725d2e3aa76   Dwolla passed first round verification
Wed Apr 3 15:01:05 2013   b41d6564-6e72-4b1e-b15e-8087b2ada4b4   Dwolla failed second round verification - fraud check failed

Thanks!  Escalated!  Cheesy





Thanks!!
URSAY
Legendary
*
Offline Offline

Activity: 1946
Merit: 1000



View Profile
April 03, 2013, 08:11:50 PM
 #2240

What I am asking is, can I make 4x $500 deposits Smiley?

I would suggest depositing the limit, then trying again the next day or week to deposit the limit again.

The BitInstant FAQ is not clear to me in this area and is probably due for a rewrite.

I will ask more about this when in the office tomorrow and suggest a rewrite of some of the FAQ.

Hope that helps!

-BitInstant Support
Pages: « 1 ... 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 [112] 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 ... 410 »
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!