Instawallet claim process

[Boussac]

iam disappointed about the claim process.
i received my reference number in may, but did not received any btc until now. 

I understand your disapointment if you are the rightful owner but you could give us credit for setting up a claim process at our own cost.

If your claim was not paid there must be a reason and your claim status tells you about it:
- multiple claims for the same wallet with different payout addresses
- large amount balance that requires identification before payout.
etc

Think about helping us determine that you are the rightful owner and provide at least your claim number, balance and claim status.

[1714511946]

1714511946

[1714511946]

1714511946

[Boussac]

UPDATE

The sixth payout batch was sent today. Tx ID is

'6342536a1b44ebbc08126631b1a999e08ee7685ad38502d40edbe2ff7e355865'.

Next payout date is Monday, September 16.

[iCEBREAKER]

UPDATE

The sixth payout batch was sent today. Tx ID is

'6342536a1b44ebbc08126631b1a999e08ee7685ad38502d40edbe2ff7e355865'.

Next payout date is Monday, September 16.

Oh Lard and sweet Tea-bus I gots muh munnies back!   THX THX THX.   

+rep Boussac

instawallet was great, sorry GoogleHitler and their stupid users had to ruin it for everyone.

   

[bccasino]

I can confirm good reception of my claim!
Thanks for standing to your word
Brian

[mjgolsen]

Hello Boussac,
I filed a claim for my wallet last April, but I did not anticipate having to file the same claim twice and subsequently have misplaced my wallet address, however I still have the confirmation numbers provided by your claim form.
Please help.
Thanks,
Michael

[Boussac]

I filed a claim for my wallet last April, but I did not anticipate having to file the same claim twice and subsequently have misplaced my wallet address

That's a misrepresentation of the claim process. You did not have to file the claim twice.
All you had to do is confirm that the amount we had on records for your claim matched the amount you expected.
A necessary step for us to clear our liability given the particular design of instawallet.
Your wallet key would have allowed you to confirm your payout in one click.
It was never a good idea to "misplace" an instawallet wallet key before the wallet balance was spent.
It is a still a good idea to keep the instawallet key until the balance is refunded.

however I still have the confirmation numbers provided by your claim form.

Why don't you send the numbers to me and Arsy via PM ?

[mjgolsen]

Why don't you send the numbers to me and Arsy via PM ?

I have already privately messaged you (« Sent to: Boussac on: July 24, 2013, 12:36:11 AM »), but have not yet received a reply.
I will do so as soon as possible!
Thanks for you quick response.
Cheers,
M

[k4spr]

same here. i also send you PM yesterday and the day before.
it would be great to get an reply from you.

[Boussac]

Why don't you send the numbers to me and Arsy via PM ?

I have already privately messaged you (« Sent to: Boussac on: July 24, 2013, 12:36:11 AM »), but have not yet received a reply.
I will do so as soon as possible!
Thanks for you quick response.
Cheers,
M

The problem is that you are not supplying the claim numbers. Without it I cannot do much.
If you want me to help you, it helps that you help me help you.
In general, replies come in the form of a payout. If the payout is not coming that is because we have not received the necessary information.
We do not have the resources to baby sit the claims until they can run.
Its too bad that the thread has been poluted by a few posters with unjustified accusations: that makes it more difficult to follow the thread for our instructions but the instructions have been posted.

[tvbcof]

...
We do not have the resources to baby sit the claims until they can run.
Its too bad that the thread has been poluted by a few posters with unjustified accusations: that makes it more difficult to follow the thread for our instructions but the instructions have been posted.

Here is a hint for next time, or for someone else who may be in this situation:

Specify the procedures in the first post, and edit them as they change or as new ways to make the material more clear spring to mind.  You can also 'reserve' the next spot if you are quick.  That can be used in some sort of a strategy.

I recently took part in a group buy which spawned a thread of 150 pages or so.  Obviously it was silly to try to back through the pages to find references.  The author was smart enough to do the trick I mentioned and it is a simple thing for users to find the first post to check up on the latest pertinent details.  I did this a lot.

[mjgolsen]

Thanks again for your quick response, Boussac.
I have now sent you the confirmation number your claim process provided me with last April 10th.
Please view your PMs, and let me know if there is anything else I can provide in order to help you process my claim.
Cheers,
Michael

[amincd]

Hi Boussac,

I made a claim on June 29th but, after the email I received confirming that the claim was filed, have not received any further updates. Could you please advise what I can do to prove I was the owner of the instawallet?

[TheFootMan]

...
We do not have the resources to baby sit the claims until they can run.
Its too bad that the thread has been poluted by a few posters with unjustified accusations: that makes it more difficult to follow the thread for our instructions but the instructions have been posted.

Here is a hint for next time, or for someone else who may be in this situation:

Specify the procedures in the first post, and edit them as they change or as new ways to make the material more clear spring to mind.  You can also 'reserve' the next spot if you are quick.  That can be used in some sort of a strategy.

I recently took part in a group buy which spawned a thread of 150 pages or so.  Obviously it was silly to try to back through the pages to find references.  The author was smart enough to do the trick I mentioned and it is a simple thing for users to find the first post to check up on the latest pertinent details.  I did this a lot.

+1 It's not rocket science..

[tvbcof]

...
Its too bad that the thread has been poluted by a few posters with unjustified accusations: that makes it more difficult to follow the thread for our instructions but the instructions have been posted.

Here is a hint for next time...

+1 It's not rocket science..

Ya, Boussac actually did what I suggested.  He just wanted to be whiny in the above post I think.

[Boussac]

...
We do not have the resources to baby sit the claims until they can run.
Its too bad that the thread has been poluted by a few posters with unjustified accusations: that makes it more difficult to follow the thread for our instructions but the instructions have been posted.

Here is a hint for next time, or for someone else who may be in this situation:

Specify the procedures in the first post, and edit them as they change or as new ways to make the material more clear spring to mind.  You can also 'reserve' the next spot if you are quick.  That can be used in some sort of a strategy.

I recently took part in a group buy which spawned a thread of 150 pages or so.  Obviously it was silly to try to back through the pages to find references.  The author was smart enough to do the trick I mentioned and it is a simple thing for users to find the first post to check up on the latest pertinent details.  I did this a lot.

+1 It's not rocket science..

Yeah, another suggestion is to put tvbcof on your ignore list like I did.
This will compress the thread by a factor of ..

[tvbcof]

Yeah, another suggestion is to put tvbcof on your ignore list like I did.
This will compress the thread by a factor of ..

Gee, I spend all this time trying to help you engineer a successful operation and this is how you treat me?  Me so sad   Now I just want to crawl into a hole and die.

[mjgolsen]

Since I still have yet to receive any PM response to the messages you specifically requested that I PM you (« Sent to: Boussac on: September 04, 2013, 03:45:19 AM »). Here it is again for the whole world to see. Verity in numbers

Hello Boussac,
Thank you for this opportunity to retrieve my wallet with the confirmation code I received, in lieu of my instawallet address, which i've subsequently lost. I have received my other wallets, and I'm honored by your honesty.
I have a several confirmation numbers and I may have already received a pay out on one or more of these, but my largest wallet is the one I have not received a payout from yet, and i believe the confirmation number i received was as follows:

8378256f-feb1-43b0-a872-fdc9c632dc49

Please let me know if you require any further documentation in order to process this claim.
Thank you,
Michael

Please let me know if my claim is too small to take priority at this time, or if there is any other info I can provide for your convenience. Thanks.

[wordofmouth]

Someone I'm in contact with sent me a transaction from his Mt.Gox account to a missing instawallet of mine.
He has access to it actually and we are in contact (finally!).

How can he send me a proof that the transaction come indeed from him?
I'm not a user of Mt.Gox and according to him there is no way for him to provide a cryptographic evidence from a gox account.

edit : can I ask him to send to someone from Bitcoin Central staff a satoshi to prove he own that said address ?

Thanks for your input and response.


wordofmouth

[Boussac]

according to him there is no way for him to provide a cryptographic evidence from a gox account.

I confirm that the sender from a pooled wallet like gox does not control the sending address afaik.
Please provide claim number, status and amount in your PM (or simpler, the wqllet key that contains all three information).

[mjgolsen]

Hello Boussac. Please confirm that you have noticed my above post, or that you have received my PM, or if you would rather speak to me on the phone? Thanks.