[4+ EH] Slush Pool (slushpool.com); Overt AsicBoost; World First Mining Pool

[code.snake]

hello

IT LOOKS LIKE SLUSH IS STEALING OUR HASHRATES

1 hour ago I found a really stupid and strange issue with slushpool! which never has happened before!
the dashboard is showing wrong information! my scoring hash rate is 30th while my effective hashrate at the same time is 220th! every rhing is working correctly and all workesr are good! slush shows the correct effective hash rate but it calculates the wrong scoring hashrate!!!

also slush is unable to calculate my recent block rewards and it is still showing the "processing" state!

another problem is the recent hashrate chart at the bottom of the page! it is showing the wrong time! while my time here is around 12:30 pm, the chart is showing 22:30pm! WTF!!!

slushpool support is not answering! after 3 hours of making "urgent" tickets and contacting them, they are not answering! totally trash support from slushpool!

any help ?!

http://uupload.ir/files/nmy4_capture2.png
http://uupload.ir/files/nmy4_capture2.png

[1534402465]

1534402465

[1534402465]

1534402465

[1534402465]

1534402465

[1534402465]

1534402465

[FatnSlo]

Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH.

Here is proof: https://ibb.co/dYg7mo

I have also sent you message through your website, but no reply.

[yxt]

relax I assume they are fixing this.

[FatnSlo]

Slushpool did contact me about 10 hours later and they have adjusted the block I got shorted on to reflect the correct scoring hash rate.

[Apprentice]

probably a good time to try with another pool 

[clgrissom3]

Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH.

Here is proof:

I have also sent you message through your website, but no reply.

I used to mine here and I got tired of never getting any answers to issues like this.  I finally switched to another pool where the op is very active online and transparent.  It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else.

[SlushPool official]

Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH.

Here is proof:

I have also sent you message through your website, but no reply.

I used to mine here and I got tired of never getting any answers to issues like this.  I finally switched to another pool where the op is very active online and transparent.  It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else.

As FatnSlo mentioned, he got a reply in about 10 hours.

Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/

We recalculated the shares and the rewards accordingly.

[rifleman74]

Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH.

Here is proof:

I have also sent you message through your website, but no reply.

I used to mine here and I got tired of never getting any answers to issues like this.  I finally switched to another pool where the op is very active online and transparent.  It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else.

As FatnSlo mentioned, he got a reply in about 10 hours.

Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/

We recalculated the shares and the rewards accordingly.

10 hours, that's an eternity...better than nothing I guess. 

[SlushPool official]

In case you have missed it...

We have recently added servers in Canada (Montreal area): https://slushpool.com/news/canadian-servers-available-now-for-bitcoin-mining/

Zcash mining is now free of charge and both currently used ASICs are perfectly supported: https://slushpool.com/news/zcash-updates-0-fee-and-asic-support/

[allinvain]

In case you have missed it...

We have recently added servers in Canada (Montreal area): https://slushpool.com/news/canadian-servers-available-now-for-bitcoin-mining/

Zcash mining is now free of charge and both currently used ASICs are perfectly supported: https://slushpool.com/news/zcash-updates-0-fee-and-asic-support/

Any chance you guys will add support for the better (IMHO) version of zcash - ZenCash ?

[SlushPool official]

In case you have missed it...

We have recently added servers in Canada (Montreal area): https://slushpool.com/news/canadian-servers-available-now-for-bitcoin-mining/

Zcash mining is now free of charge and both currently used ASICs are perfectly supported: https://slushpool.com/news/zcash-updates-0-fee-and-asic-support/

Any chance you guys will add support for the better (IMHO) version of zcash - ZenCash ?

Sorry, we have no plans to support ZenCash at the moment.

[heartlandmining]

As FatnSlo mentioned, he got a reply in about 10 hours.

Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/

Wow.  "Many" miners, you say?

Just wondering why it's the miners that are obligated to contact you and tell you that your pool isn't functioning,

... rather than you posting on your site that you detected your pool was not working correctly for your miners and you were already working on a fix to your problem.

That's a difference with a distinction.

[SlushPool official]

As FatnSlo mentioned, he got a reply in about 10 hours.

Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/

Wow.  "Many" miners, you say?

Just wondering why it's the miners that are obligated to contact you and tell you that your pool isn't functioning,

... rather than you posting on your site that you detected your pool was not working correctly for your miners and you were already working on a fix to your problem.

That's a difference with a distinction.

The pool was functioning fine, just the rewards for one block were calculated improperly.

If no action from miners is required, no hash rate or coins are in stake and the issue is supposed to be fixed soon, we believe that it is better to not bother the miners. Furthermore, the issue was fixed way before the block has matured.

We have not received a single complaint from our miners regarding the way we handled this situation.

Thank you for your concern though.

[rifleman74]

As FatnSlo mentioned, he got a reply in about 10 hours.

Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/

Wow.  "Many" miners, you say?

Just wondering why it's the miners that are obligated to contact you and tell you that your pool isn't functioning,

... rather than you posting on your site that you detected your pool was not working correctly for your miners and you were already working on a fix to your problem.

That's a difference with a distinction.

The pool was functioning fine, just the rewards for one block were calculated improperly.

If no action from miners is required, no hash rate or coins are in stake and the issue is supposed to be fixed soon, we believe that it is better to not bother the miners. Furthermore, the issue was fixed way before the block has matured.

We have not received a single complaint from our miners regarding the way we handled this situation.

Thank you for your concern though.

So nothing in this thread is viewed as a "complaint".    Got it.    lol

[SlushPool official]

So nothing in this thread is viewed as a "complaint".    Got it.    lol

It is pretty obvious that the majority of complaints here is posted by supporters of a different pool, not our miners.

I guess it would be better to support your favorite pool in a more constructive way.

Our miners can always ask for a help here: https://support.slushpool.com/

[rifleman74]

So nothing in this thread is viewed as a "complaint".    Got it.    lol

It is pretty obvious that the majority of complaints here is posted by supporters of a different pool, not our miners.

I guess it would be better to support your favorite pool in a more constructive way.

Our miners can always ask for a help here: https://support.slushpool.com/

Majority yes, but you said zero complaints from miners at your pool, when it's obvious that we can see at least two in the past few pages on this thread.


You get what you pay for folks (2%) 

[d57heinz]

So nothing in this thread is viewed as a "complaint".    Got it.    lol

It is pretty obvious that the majority of complaints here is posted by supporters of a different pool, not our miners.

I guess it would be better to support your favorite pool in a more constructive way.

Our miners can always ask for a help here: https://support.slushpool.com/

Majority yes, but you said zero complaints from miners at your pool, when it's obvious that we can see at least two in the past few pages on this thread.


You get what you pay for folks (2%)  

Funny I notice this.  Pools that are mostly hashed by outside miners usually run a lower fee than those that run most hash in house.  They get the 2% back for the most part.  It’s just extra money for the pool op to grow their farm if you mine on these pools.  The ones that don’t want you to mine charge upwards of 4% or keep blocks rewards for their engineers etc.  there are def some pools that are operated by people that get btc.  The rest are just here for the money.  Decentralization isn’t even a concern for these big guys anymore.  Hopefully satoshi design is correctly built such that they get their hand slapped;). Only time will tell

BR

[scaary]

And just to state here, the last two pages show exactly why I left kano pool and switched to slush....

Most active users defend Kano pool like a religion, critical posts will unfortunately be deleted and other threads are always spammed with the same chants.....

Plus I'm very satisfied with Slushpool service: I get a great app to check on my miners, I get E-Mails if something fails and I'm more than willing to pay 1.1% of my stuff to get notified immediately if something is wrong, since I'm just a hobby miner and not everything is monitored excellently.

And that you get delayed answers is pretty normal for a pool with that member size... .

So all I can say is: Keep up the good work, slushpool staff.

[kano]

And just to state here, the last two pages show exactly why I left kano pool and switched to slush....

Most active users defend Kano pool like a religion, critical posts will unfortunately be deleted and other threads are always spammed with the same chants.....

Plus I'm very satisfied with Slushpool service: I get a great app to check on my miners, I get E-Mails if something fails and I'm more than willing to pay 1.1% of my stuff to get notified immediately if something is wrong, since I'm just a hobby miner and not everything is monitored excellently.

And that you get delayed answers is pretty normal for a pool with that member size... .

So all I can say is: Keep up the good work, slushpool staff.

Well they have about 100 staff you are paying for so you should get quick results ...

[rifleman74]

And just to state here, the last two pages show exactly why I left kano pool and switched to slush....

Most active users defend Kano pool like a religion, critical posts will unfortunately be deleted and other threads are always spammed with the same chants.....

Plus I'm very satisfied with Slushpool service: I get a great app to check on my miners, I get E-Mails if something fails and I'm more than willing to pay 1.1% of my stuff to get notified immediately if something is wrong, since I'm just a hobby miner and not everything is monitored excellently.

And that you get delayed answers is pretty normal for a pool with that member size... .

So all I can say is: Keep up the good work, slushpool staff.

I remember my first beer.