FatnSlo
Newbie
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Activity: 27
Merit: 0
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July 14, 2018, 01:36:14 AM |
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Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH. Here is proof: https://ibb.co/dYg7moI have also sent you message through your website, but no reply.
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yxt
Legendary
Offline
Activity: 3332
Merit: 1087
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July 14, 2018, 02:18:17 AM |
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relax I assume they are fixing this.
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FatnSlo
Newbie
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Activity: 27
Merit: 0
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July 14, 2018, 03:47:10 PM |
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Slushpool did contact me about 10 hours later and they have adjusted the block I got shorted on to reflect the correct scoring hash rate.
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Apprentice
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July 14, 2018, 03:50:03 PM |
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probably a good time to try with another pool 
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clgrissom3
Legendary
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Activity: 1722
Merit: 1032
Carl, aka Sonny :)
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July 14, 2018, 10:00:25 PM |
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Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH. Here is proof:  I have also sent you message through your website, but no reply. I used to mine here and I got tired of never getting any answers to issues like this. I finally switched to another pool where the op is very active online and transparent. It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else.
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SlushPool official
Copper Member
Member

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Activity: 94
Merit: 12
BTC mining: Slush Pool, Stratum V2 & Braiins OS+
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July 16, 2018, 10:52:07 AM Last edit: July 16, 2018, 05:31:51 PM by SlushPool official |
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Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH. Here is proof:  I have also sent you message through your website, but no reply. I used to mine here and I got tired of never getting any answers to issues like this. I finally switched to another pool where the op is very active online and transparent. It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else. As FatnSlo mentioned, he got a reply in about 10 hours. Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/We recalculated the shares and the rewards accordingly.
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rifleman74
Member

Offline
Activity: 658
Merit: 21
4 s9's 2 821's
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July 16, 2018, 06:29:30 PM |
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Yes what is going on Slushpool? I have a scoring hash rate of around 760TH, but I only got paid for 169TH. Here is proof:  I have also sent you message through your website, but no reply. I used to mine here and I got tired of never getting any answers to issues like this. I finally switched to another pool where the op is very active online and transparent. It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else. As FatnSlo mentioned, he got a reply in about 10 hours. Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/We recalculated the shares and the rewards accordingly. 10 hours, that's an eternity...better than nothing I guess.
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allinvain
Legendary
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Activity: 3080
Merit: 1070
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July 17, 2018, 10:26:37 AM |
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Any chance you guys will add support for the better (IMHO) version of zcash - ZenCash ?
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SlushPool official
Copper Member
Member

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Activity: 94
Merit: 12
BTC mining: Slush Pool, Stratum V2 & Braiins OS+
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July 17, 2018, 12:03:52 PM |
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Any chance you guys will add support for the better (IMHO) version of zcash - ZenCash ? Sorry, we have no plans to support ZenCash at the moment.
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heartlandmining
Jr. Member
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Activity: 104
Merit: 5
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July 17, 2018, 01:48:54 PM |
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As FatnSlo mentioned, he got a reply in about 10 hours. Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/Wow. "Many" miners, you say? Just wondering why it's the miners that are obligated to contact you and tell you that your pool isn't functioning, ... rather than you posting on your site that you detected your pool was not working correctly for your miners and you were already working on a fix to your problem. That's a difference with a distinction.
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SlushPool official
Copper Member
Member

Offline
Activity: 94
Merit: 12
BTC mining: Slush Pool, Stratum V2 & Braiins OS+
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July 17, 2018, 03:20:03 PM |
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As FatnSlo mentioned, he got a reply in about 10 hours. Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/Wow. "Many" miners, you say? Just wondering why it's the miners that are obligated to contact you and tell you that your pool isn't functioning, ... rather than you posting on your site that you detected your pool was not working correctly for your miners and you were already working on a fix to your problem. That's a difference with a distinction. The pool was functioning fine, just the rewards for one block were calculated improperly. If no action from miners is required, no hash rate or coins are in stake and the issue is supposed to be fixed soon, we believe that it is better to not bother the miners. Furthermore, the issue was fixed way before the block has matured. We have not received a single complaint from our miners regarding the way we handled this situation. Thank you for your concern though. 
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rifleman74
Member

Offline
Activity: 658
Merit: 21
4 s9's 2 821's
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July 17, 2018, 03:43:59 PM |
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As FatnSlo mentioned, he got a reply in about 10 hours. Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/Wow. "Many" miners, you say? Just wondering why it's the miners that are obligated to contact you and tell you that your pool isn't functioning, ... rather than you posting on your site that you detected your pool was not working correctly for your miners and you were already working on a fix to your problem. That's a difference with a distinction. The pool was functioning fine, just the rewards for one block were calculated improperly. If no action from miners is required, no hash rate or coins are in stake and the issue is supposed to be fixed soon, we believe that it is better to not bother the miners. Furthermore, the issue was fixed way before the block has matured. We have not received a single complaint from our miners regarding the way we handled this situation. Thank you for your concern though.  So nothing in this thread is viewed as a "complaint". Got it. lol
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SlushPool official
Copper Member
Member

Offline
Activity: 94
Merit: 12
BTC mining: Slush Pool, Stratum V2 & Braiins OS+
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July 17, 2018, 04:14:17 PM |
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So nothing in this thread is viewed as a "complaint". Got it. lol
It is pretty obvious that the majority of complaints here is posted by supporters of a different pool, not our miners. I guess it would be better to support your favorite pool in a more constructive way. Our miners can always ask for a help here: https://support.slushpool.com/
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rifleman74
Member

Offline
Activity: 658
Merit: 21
4 s9's 2 821's
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July 17, 2018, 05:18:57 PM |
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So nothing in this thread is viewed as a "complaint". Got it. lol
It is pretty obvious that the majority of complaints here is posted by supporters of a different pool, not our miners. I guess it would be better to support your favorite pool in a more constructive way. Our miners can always ask for a help here: https://support.slushpool.com/Majority yes, but you said zero complaints from miners at your pool, when it's obvious that we can see at least two in the past few pages on this thread. You get what you pay for folks (2%)
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d57heinz
Legendary
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Activity: 1450
Merit: 1011
Bitcoin Talks Bullshit Walks
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July 26, 2018, 12:43:12 PM |
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So nothing in this thread is viewed as a "complaint". Got it. lol
It is pretty obvious that the majority of complaints here is posted by supporters of a different pool, not our miners. I guess it would be better to support your favorite pool in a more constructive way. Our miners can always ask for a help here: https://support.slushpool.com/Majority yes, but you said zero complaints from miners at your pool, when it's obvious that we can see at least two in the past few pages on this thread. You get what you pay for folks (2%) Funny I notice this. Pools that are mostly hashed by outside miners usually run a lower fee than those that run most hash in house. They get the 2% back for the most part. It’s just extra money for the pool op to grow their farm if you mine on these pools. The ones that don’t want you to mine charge upwards of 4% or keep blocks rewards for their engineers etc. there are def some pools that are operated by people that get btc. The rest are just here for the money. Decentralization isn’t even a concern for these big guys anymore. Hopefully satoshi design is correctly built such that they get their hand slapped;). Only time will tell BR
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As in nature, all is ebb and tide, all is wave motion, so it seems that in all branches of industry, alternating currents - electric wave motion - will have the sway. ~Nikola Tesla~
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scaary
Newbie
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Activity: 20
Merit: 1
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July 27, 2018, 05:17:03 AM |
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And just to state here, the last two pages show exactly why I left kano pool and switched to slush....
Most active users defend Kano pool like a religion, critical posts will unfortunately be deleted and other threads are always spammed with the same chants.....
Plus I'm very satisfied with Slushpool service: I get a great app to check on my miners, I get E-Mails if something fails and I'm more than willing to pay 1.1% of my stuff to get notified immediately if something is wrong, since I'm just a hobby miner and not everything is monitored excellently.
And that you get delayed answers is pretty normal for a pool with that member size... .
So all I can say is: Keep up the good work, slushpool staff.
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kano
Legendary
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Activity: 3836
Merit: 1595
Linux since 1997 RedHat 4
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July 27, 2018, 05:33:31 AM |
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And just to state here, the last two pages show exactly why I left kano pool and switched to slush....
Most active users defend Kano pool like a religion, critical posts will unfortunately be deleted and other threads are always spammed with the same chants.....
Plus I'm very satisfied with Slushpool service: I get a great app to check on my miners, I get E-Mails if something fails and I'm more than willing to pay 1.1% of my stuff to get notified immediately if something is wrong, since I'm just a hobby miner and not everything is monitored excellently.
And that you get delayed answers is pretty normal for a pool with that member size... .
So all I can say is: Keep up the good work, slushpool staff.
Well they have about 100 staff you are paying for so you should get quick results ...
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Pool: https://kano.is - lowest fee PPLNS 3 Days - Most reliable Solo with ONLY 0.5% fee Bitcointalk thread: ForumDiscord support invite at https://kano.is/ Majority developer of the c kpool code - k for kano Help keep Bitcoin secure by mining on pools with full block verification on all blocks - and NO empty blocks!
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rifleman74
Member

Offline
Activity: 658
Merit: 21
4 s9's 2 821's
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July 27, 2018, 04:04:59 PM |
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And just to state here, the last two pages show exactly why I left kano pool and switched to slush....
Most active users defend Kano pool like a religion, critical posts will unfortunately be deleted and other threads are always spammed with the same chants.....
Plus I'm very satisfied with Slushpool service: I get a great app to check on my miners, I get E-Mails if something fails and I'm more than willing to pay 1.1% of my stuff to get notified immediately if something is wrong, since I'm just a hobby miner and not everything is monitored excellently.
And that you get delayed answers is pretty normal for a pool with that member size... .
So all I can say is: Keep up the good work, slushpool staff.
I remember my first beer.
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Par Avion
Jr. Member
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Activity: 99
Merit: 4
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I agree the Kano cult is a bit much at times. Ala the bcash talking shit about bitcoin without proving themselves. Mining is simple math and it’s very easy to compare one vs. another.
I just decided to take a break from slush until they calirfy the 400ph of miners being paid without providing work. Slush, you need to provide some proof as to what’s going on as these accusations have some merit and certainly make me and others uncomfortable.
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