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gotmilk_
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January 24, 2014, 01:05:08 PM |
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Just wait few hours... As I know they have pacific time there... so few hours more  |
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Rannasha
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January 24, 2014, 01:51:07 PM |
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The site is now completely down  Doesn't Kraken have any emergency crew on call or at least some PR person that lives outside of the Pacific timezone for these type of things? |
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tbosman
Newbie
 Offline
Activity: 34
Merit: 0
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January 24, 2014, 02:08:51 PM |
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I was seeing some stuff about cloudflare in the (error) page the api was returning, maybe there's a ddos?
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ledmaniak
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January 24, 2014, 02:17:06 PM |
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The site is now completely down Doesn't Kraken have any emergency crew on call or at least some PR person that lives outside of the Pacific timezone for these type of things? It's an interesting detail indeed that they are based on completely different timezone than where most customers are located and seem not to have anyone available in other timezones... |
Bitcoin: 1Cxi8BLvScSm1mW6kjb5MNeJZPrvAiYL6B
Litecoin: LLmjtrrq1ZeD51NSUJ8VanuQduW8Ma3jrs
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Rannasha
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January 24, 2014, 02:23:10 PM |
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Site is up again, withdrawals/deposits still broken. And yeah, @ledmaniak, with the largest part of Krakens volume coming from EUR markets, it would make sense to have someone on call in the EU-timezone (or just sleep-deprive one of their American employees  ). |
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Qokendov
Newbie
Offline
Activity: 4
Merit: 0
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January 24, 2014, 03:08:29 PM |
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Having the same problem, still waiting for the bitcoins I deposited this morning to arrive on my account. Glad to read I'm not the only one having problems. And yes, I saw the red notice, but since it was displayed on the funding/euro page I didn't expect the bitcoin transfer to be down as well.
I filed a ticket too and got the same response about the "high volume of support requests". So I guess I will just wait for the service to come up again now. :-/
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medicine
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January 24, 2014, 03:12:11 PM |
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One of the other currencies that they deal with is KRW even though volume is now near 0. I am more then satisfied with the web interface, and deposits, trading, and withdraws were all completed in a timely manner for me. Korea is even more picky when it comes to speedy service than other countries, and the other exchanges in Korea are really on the ball when it comes to customer service. I hope for everyone's sake Kraken can keep up their good service in Korea.
The interface and trading options are far superior to the other exchanges here.
On that note are there any employees based in Europe or Korea?
Peace
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Atma-n
Newbie
Offline
Activity: 20
Merit: 0
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January 24, 2014, 03:35:16 PM |
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Having the same problem, still waiting for the bitcoins I deposited this morning to arrive on my account. Glad to read I'm not the only one having problems. And yes, I saw the red notice, but since it was displayed on the funding/euro page I didn't expect the bitcoin transfer to be down as well.
I filed a ticket too and got the same response about the "high volume of support requests". So I guess I will just wait for the service to come up again now. :-/
Did exactly the same. Saw the notice on fiat and since no warning was on BTC I submitted. When I saw the transaction had over 50 verifications and no coins was in my account I got worried. Had only heard good about Kraken before... |
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Rannasha
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January 24, 2014, 03:41:04 PM |
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Withdrawal page seems to be working normally again, I managed to successfully initiate a SEPA withdrawal and the "Service unavailable" warnings are gone.
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dawn
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January 24, 2014, 03:41:59 PM |
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Got the same Problems as others here. I've transfered some BTC to Kraken. Now I've got 17 confirmations and still no funds. I'm Level 3 veryfied.
EDIT: Now my funds are available.
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Qokendov
Newbie
Offline
Activity: 4
Merit: 0
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January 24, 2014, 03:42:23 PM |
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My bitcoins have just been added to my account. Guess someone woke up. :-)
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gotmilk_
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January 24, 2014, 03:51:11 PM |
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Got my funds... All good now  |
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Atma-n
Newbie
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Activity: 20
Merit: 0
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January 24, 2014, 03:56:07 PM |
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Mine also! Nice!
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raskul
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January 24, 2014, 03:57:47 PM |
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sorted.. BTC in, trade done, EUR out :0) |
tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
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denfucoin
Newbie
Offline
Activity: 21
Merit: 0
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January 24, 2014, 03:58:05 PM |
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I question, I want to make a deposit. How does the SEPA works ? When a I go the website of my bank to make a transfer, I can only write the IBAN, BIC and account name. I can see no section to choose a SEPA type transfer and include everything which is written on kraken (adress' and reference).
I guess i'm a little bit of a beginner with bank transfer^^
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Avalaxy
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January 24, 2014, 04:16:17 PM |
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I question, I want to make a deposit. How does the SEPA works ? When a I go the website of my bank to make a transfer, I can only write the IBAN, BIC and account name. I can see no section to choose a SEPA type transfer and include everything which is written on kraken (adress' and reference).
I guess i'm a little bit of a beginner with bank transfer^^
You don't need to include all that data. Just make sure you send the money to the correct IBAN and Account name, and include your reference. |
BTC: 1BvzHyU2WnxtVYbUZYdQ6RExwLUZTfBN1K
LTC: LfoPTEEyhdRHn8Sob8tu1iLz8AjVpvAXa4
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denfucoin
Newbie
Offline
Activity: 21
Merit: 0
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January 24, 2014, 04:27:18 PM |
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I question, I want to make a deposit. How does the SEPA works ? When a I go the website of my bank to make a transfer, I can only write the IBAN, BIC and account name. I can see no section to choose a SEPA type transfer and include everything which is written on kraken (adress' and reference).
I guess i'm a little bit of a beginner with bank transfer^^
You don't need to include all that data. Just make sure you send the money to the correct IBAN and Account name, and include your reference. Are you sure about this ? Because on the SEPA info' it says that you have to make sure to include all the information (reference etc...) |
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Rannasha
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January 24, 2014, 04:34:25 PM |
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I question, I want to make a deposit. How does the SEPA works ? When a I go the website of my bank to make a transfer, I can only write the IBAN, BIC and account name. I can see no section to choose a SEPA type transfer and include everything which is written on kraken (adress' and reference).
I guess i'm a little bit of a beginner with bank transfer^^
You don't need to include all that data. Just make sure you send the money to the correct IBAN and Account name, and include your reference. Are you sure about this ? Because on the SEPA info' it says that you have to make sure to include all the information (reference etc...) Yeah, I've SEPA'ed to Bitstamp and Kraken by just providing IBAN and name of beneficiary. That's one of the main points behind SEPA, you don't need BIC codes and the address of the bank and all that useless info anymore. |
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denfucoin
Newbie
Offline
Activity: 21
Merit: 0
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January 24, 2014, 04:41:32 PM |
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Thank you guys, I'll make the deposit and will tell here if everything will be good.
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denfucoin
Newbie
Offline
Activity: 21
Merit: 0
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January 24, 2014, 04:58:51 PM |
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Final check the info available on the kraken site is :
Beneficiary : Kraken, Payward Ltd.
IBAN : DE31 7002 2200 0071 7885 12
BIC : FDDODEMMXXX
All good ? The O is the letter not the number right ?
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