myself
Legendary
Offline
Activity: 938
Merit: 1000
chaos is fun...…damental :)
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December 15, 2013, 09:28:12 PM |
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btc-e API broken, please contact by email
Dec. 10, 2013, 10:23 p.m.
I need to talk to an btc-e admin ASAP. Please contact me by email. I tried support@btc-e.com but I only got a link to http://hdbtce.kayako.com and that form requires a customer ID which I do not have. http://bitcoincharts.com/news/
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Los desesperados publican que lo inventó el rey que rabió, porque todo son en el rabias y mas rabias, disgustos y mas disgustos, pezares y mas pezares; si el que compra algunas partidas vé que baxan, rabia de haver comprado; si suben, rabia de que no compró mas; si compra, suben, vende, gana y buelan aun á mas alto precio del que ha vendido; rabia de que vendió por menor precio: si no compra ni vende y ván subiendo, rabia de que haviendo tenido impulsos de comprar, no llegó á lograr los impulsos; si van baxando, rabia de que, haviendo tenido amagos de vender, no se resolvió á gozar los amagos; si le dan algun consejo y acierta, rabia de que no se lo dieron antes; si yerra, rabia de que se lo dieron; con que todo son inquietudes, todo arrepentimientos, tododelirios, luchando siempre lo insufrible con lo feliz, lo indomito con lo tranquilo y lo rabioso con lo deleytable.
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Make sure you back up your wallet regularly! Unlike a bank account, nobody can help you if you lose access to your BTC.
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myself
Legendary
Offline
Activity: 938
Merit: 1000
chaos is fun...…damental :)
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December 16, 2013, 06:37:23 PM Last edit: December 16, 2013, 06:49:23 PM by myself |
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dear btc-e users if you dont do this before sending funds to btc-e you are "STUPID" 1) go to http://www.mayzusfs.com/ 2) open a account 3) send the money to that account 4) then send the money to btc-e
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Los desesperados publican que lo inventó el rey que rabió, porque todo son en el rabias y mas rabias, disgustos y mas disgustos, pezares y mas pezares; si el que compra algunas partidas vé que baxan, rabia de haver comprado; si suben, rabia de que no compró mas; si compra, suben, vende, gana y buelan aun á mas alto precio del que ha vendido; rabia de que vendió por menor precio: si no compra ni vende y ván subiendo, rabia de que haviendo tenido impulsos de comprar, no llegó á lograr los impulsos; si van baxando, rabia de que, haviendo tenido amagos de vender, no se resolvió á gozar los amagos; si le dan algun consejo y acierta, rabia de que no se lo dieron antes; si yerra, rabia de que se lo dieron; con que todo son inquietudes, todo arrepentimientos, tododelirios, luchando siempre lo insufrible con lo feliz, lo indomito con lo tranquilo y lo rabioso con lo deleytable.
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btc-e.com (OP)
Legendary
Offline
Activity: 1694
Merit: 1002
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December 17, 2013, 01:36:23 PM |
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Several more days passed with no useful support.
Coins are still stuck in BTCe
resend email, check junk mail, try again is all the autoreply bots are programmed to say...
Eщe нecкoлькo днeй пpoшли бeз пoлeзнoй пoддepжкoй.
Moнeты вce eщe зacтpяли в BTCe
oтпpaвить пo элeктpoннoй пoчтe, пpoвepить нeжeлaтeльнoй пoчты, пoпpoбyйтe eщe paз бyдeт вce aвтooтвeтчикa бoтoв зaпpoгpaммиpoвaны cкaзaть ...
Change the mail to gmail. Write a ticket about changing address, we will change.
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Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
BTC-E.com // Биpжa пo aвтoмaтичecкoй тopгoвлe Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
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myself
Legendary
Offline
Activity: 938
Merit: 1000
chaos is fun...…damental :)
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December 17, 2013, 03:32:23 PM |
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Dear valued exchange can you please fix the data gaps on mt4
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Los desesperados publican que lo inventó el rey que rabió, porque todo son en el rabias y mas rabias, disgustos y mas disgustos, pezares y mas pezares; si el que compra algunas partidas vé que baxan, rabia de haver comprado; si suben, rabia de que no compró mas; si compra, suben, vende, gana y buelan aun á mas alto precio del que ha vendido; rabia de que vendió por menor precio: si no compra ni vende y ván subiendo, rabia de que haviendo tenido impulsos de comprar, no llegó á lograr los impulsos; si van baxando, rabia de que, haviendo tenido amagos de vender, no se resolvió á gozar los amagos; si le dan algun consejo y acierta, rabia de que no se lo dieron antes; si yerra, rabia de que se lo dieron; con que todo son inquietudes, todo arrepentimientos, tododelirios, luchando siempre lo insufrible con lo feliz, lo indomito con lo tranquilo y lo rabioso con lo deleytable.
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sf_btc
Member
Offline
Activity: 60
Merit: 10
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December 17, 2013, 07:25:02 PM |
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How do you send money to btc-e from that account?
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btcbro
Newbie
Offline
Activity: 23
Merit: 0
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December 17, 2013, 11:33:44 PM |
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Hello btc-e,
My ticket has been opened for five days, and i have no answer. The transfer was made two week ago.
Could you please take care of my ticket # DNQ-334-99914.
Thank you.
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edgar
Legendary
Offline
Activity: 1848
Merit: 1001
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December 18, 2013, 06:54:26 AM Last edit: December 18, 2013, 07:11:35 AM by edgar |
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Several more days passed with no useful support.
Coins are still stuck in BTCe
resend email, check junk mail, try again is all the autoreply bots are programmed to say...
Eщe нecкoлькo днeй пpoшли бeз пoлeзнoй пoддepжкoй.
Moнeты вce eщe зacтpяли в BTCe
oтпpaвить пo элeктpoннoй пoчтe, пpoвepить нeжeлaтeльнoй пoчты, пoпpoбyйтe eщe paз бyдeт вce aвтooтвeтчикa бoтoв зaпpoгpaммиpoвaны cкaзaть ...
Change the mail to gmail. Write a ticket about changing address, we will change. Settings are saved. Confirm the change on your email. E-Mail: (confirmed)
Ticket ID #WEA-856-99513
Subject: email change email is changed as per forum post.
here is the ticket as requested.
please update as soon as possible.
AutoReply Email to ORIGINAL Email address(So why need an email change to Gmail?)
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies. The request will be processed within 72 hours.
Ticket ID: WEA-856-99513 Subject: email change Department: E-mail (Change, confirmation) Type: Issue Status: Open Priority: Normal
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edgar
Legendary
Offline
Activity: 1848
Merit: 1001
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December 18, 2013, 08:53:33 AM Last edit: December 18, 2013, 09:44:42 AM by edgar |
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Microsoft SmartScreen has blocked this message for your safety and we'll delete it after ten days. Show content Good afternoon, for security purposes since 29.04.2013 you can’t change your email in your profile. The withdrawal of your funds is possible only after confirmation by email. CONFIRMATION EMAIL NEVER ARRIVED, YET THESE 'SUPPORT' MAILS MANAGE TO!Users can’t withdraw their funds if their email isn’t confirmed. MY EMAIL WAS CONFIRMED!!! You can confirm your email here: https://btc-e.com/profile#edit/home I WAS JUST TOLD TO CHANGE IT!!!We strongly recommend to have your email on https://gmail.com/ with two-factor authentication. If for some of the reasons you can’t access you email, which you pointed during the registration, it is necessary to send: - your username and email, which are now pointed in your profile (the old email); HOW MANY MORE TIMES???- your transaction history (at least the last three (3) transactions ); WTF?!- in what way replenished; WTF?!- the history of IP entries ; WTF?!- email on which you want to change the old one (your new email). I DID NOT WANT TO CHANGE IT!!!what is going on with you guys???
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btcbro
Newbie
Offline
Activity: 23
Merit: 0
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December 18, 2013, 10:19:56 AM |
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Hi btc-e,
My ticket was deleted with no answer.
New ticket is UWZ-721-29959
Thank you for your help.
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bitic
Newbie
Offline
Activity: 2
Merit: 0
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December 18, 2013, 12:09:21 PM |
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Dear btc-e, Could you please help me with ticket LSO-509-71347 ? This is very urgent. Thanks!
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Luror
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December 18, 2013, 01:19:00 PM |
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"- in what way replenished" -- I think that means "how did you deposit the money?" (bad translation from russian)
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BTC: 1DzAEtLoFxqmJoNH5ZYHyWxaSNYUGKf2S6
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edgar
Legendary
Offline
Activity: 1848
Merit: 1001
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December 18, 2013, 02:40:27 PM |
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"- in what way replenished" -- I think that means "how did you deposit the money?" (bad translation from russian)
thanks. but im more concerned with the lack of congruity between posts here and 'support' mails. i am being told to do different things by seemingly different people.
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Lizard
Newbie
Offline
Activity: 32
Merit: 0
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December 18, 2013, 03:20:59 PM |
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Please respond to ticket ID: TZK-301-48840
I've been waiting nearly 2 months now for your to credit my account!
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myself
Legendary
Offline
Activity: 938
Merit: 1000
chaos is fun...…damental :)
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December 18, 2013, 04:17:52 PM |
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normal stuff today How do you send money to btc-e from that account? contact mayzus support and give the details u get from btc-e page (copy paste all the numbers and all text)
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Los desesperados publican que lo inventó el rey que rabió, porque todo son en el rabias y mas rabias, disgustos y mas disgustos, pezares y mas pezares; si el que compra algunas partidas vé que baxan, rabia de haver comprado; si suben, rabia de que no compró mas; si compra, suben, vende, gana y buelan aun á mas alto precio del que ha vendido; rabia de que vendió por menor precio: si no compra ni vende y ván subiendo, rabia de que haviendo tenido impulsos de comprar, no llegó á lograr los impulsos; si van baxando, rabia de que, haviendo tenido amagos de vender, no se resolvió á gozar los amagos; si le dan algun consejo y acierta, rabia de que no se lo dieron antes; si yerra, rabia de que se lo dieron; con que todo son inquietudes, todo arrepentimientos, tododelirios, luchando siempre lo insufrible con lo feliz, lo indomito con lo tranquilo y lo rabioso con lo deleytable.
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JK787
Newbie
Offline
Activity: 11
Merit: 0
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December 18, 2013, 08:47:04 PM |
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Hi btc-e,
Could you look at my ticket: ZKS-442-14968
I want to withdraw some money and coins, however I am getting the "money hold" message. I have included a copy of my ID and address document in my e-mail, but I have not got a reply yet.
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myself
Legendary
Offline
Activity: 938
Merit: 1000
chaos is fun...…damental :)
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December 18, 2013, 09:58:19 PM |
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MT4 server return off quotes, fix your shit btc-e
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Los desesperados publican que lo inventó el rey que rabió, porque todo son en el rabias y mas rabias, disgustos y mas disgustos, pezares y mas pezares; si el que compra algunas partidas vé que baxan, rabia de haver comprado; si suben, rabia de que no compró mas; si compra, suben, vende, gana y buelan aun á mas alto precio del que ha vendido; rabia de que vendió por menor precio: si no compra ni vende y ván subiendo, rabia de que haviendo tenido impulsos de comprar, no llegó á lograr los impulsos; si van baxando, rabia de que, haviendo tenido amagos de vender, no se resolvió á gozar los amagos; si le dan algun consejo y acierta, rabia de que no se lo dieron antes; si yerra, rabia de que se lo dieron; con que todo son inquietudes, todo arrepentimientos, tododelirios, luchando siempre lo insufrible con lo feliz, lo indomito con lo tranquilo y lo rabioso con lo deleytable.
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Zakendoen
Newbie
Offline
Activity: 45
Merit: 0
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December 18, 2013, 10:13:13 PM |
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My €1500 SEPA transfer has been missing for 28 days! BTC-e is not replying to me!My thread: https://bitcointalk.org/index.php?topic=366359Payment details: My BTC-e username: BanaanAmount(euro) 1.500,00 Date 20-11-2013 Sent to:Mayzus Financial Services L td Description:Deposit to the btc- e.com username 'Banaan'. Reference:FFC ACC.9311.23733 ACC I D S59357E IBAN:CZ2208000000000005543282
From account: NL78INGB0008701456Ticket ID: #RFH-958-18692Screenshot: http://gyazo.com/2b665656d292bcf9716b5048414bb144.png
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chcointrader
Newbie
Offline
Activity: 3
Merit: 0
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December 19, 2013, 05:58:17 AM |
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Dear BTC-E.com,
I deposited several times significant amount via SEPA. After several days, the money was successfully credited on my account. Everything worked fine.
BUT: The current money hold is in for more than 20 days for withdrawls - all dokuments have been provided as requested, but no reaction by your btc-e-support.
Could you please have a look at the following Tickets an release money hold: MPT-693-42579 BXQ-842-75315
Thanks!
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Cefalu
Member
Offline
Activity: 70
Merit: 10
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December 19, 2013, 07:42:59 AM |
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------------------------------------------------- Everyone who is experiencing problems with BTC-e: ------------------------------------------------- Yet another week has passed with the same stuff going on. They are selectively scamming, not everyone who sends money gets: the run-around, the requests for validation docs and SWIFT records, and closed or dropped unresolved support tickets, locked accounts for no reasonable cause and money on hold. **work to LOWER their trust.** These BTC-e guys seem to be running a semi-Ponzi with our money. Which might explain their consistently low prices- the price discrepancy is the hook to lure new money. Read the last few pages of posts here, you will likely see some familiar stories: https://bitcointalk.org/index.php?topic=40889.0;alland, here: https://bitcointalk.org/index.php?topic=347946.0;alland here: https://bitcointalk.org/index.php?topic=351118.0;alland probably many more places, like here: http://www.coindesk.com/btc-e-exchange-banking-issues/and on reddit. When you come to a point where you feel they have screwed you around enough, help the rest of us who share OR HAVE SHARED your fate to warn others. https://bitcointalk.org/index.php?action=trust;u=33012Enter details, timespans since you initially sent your money or had your account locked for no good reason etc., amounts, how you are being treated. You may note that their trust level resides in negative numbers and is RED. WE are the reason for that. INCREASE THE DISTRUST. Then go drop an email to news at coindesk and genesis block and any other online crypto-newsline you like to read. BTC-e support began to respond when coindesk published a story about them... yet still it goes on. Lowering their trust rating here may well warn others NOT to deposit with them. Perhaps the reduction of new money coming in will allow them to spend some time TREATING THEIR EXISTING CUSTOMERS PROPERLY...and raise their pricing in line w/ the other exchanges. They will likely credit you, EVENTUALLY. Took 28 days for me, during which I got to entirely miss the bubble we are leaving. After they have used your money to keep prices artificially low and made money off of your money for a while, they will move on to the next batch of people When and if they do right by you, revisit these forums to post a comment now and then re: how things were resolved. Don't just drop communication because YOU GOT YOUR situation ironed out after a month, help the newer people understand what is going on. Ultimately, we don't want BTC-e to close, we want these guys to run a clean exchange and lowering their reputation seems to be the only way we can have an effect on them. They provide a useful service, but other exchanges are springing up many countries. If BTC-e cannot figure out how to run a completely reputable operation they will soon be replaced. And you really don't want to be around if they abscond, they work damn hard at anonymity. And at consistently screwing a certain shifting percentage of users.
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btc-e.com (OP)
Legendary
Offline
Activity: 1694
Merit: 1002
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December 19, 2013, 08:39:31 AM |
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Dear BTC-E.com,
I deposited several times significant amount via SEPA. After several days, the money was successfully credited on my account. Everything worked fine.
BUT: The current money hold is in for more than 20 days for withdrawls - all dokuments have been provided as requested, but no reaction by your btc-e-support.
Could you please have a look at the following Tickets an release money hold: MPT-693-42579 BXQ-842-75315
Thanks!
You do not have sent all the documents. You twice been duplicated information, what documents are needed and what res quality
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Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
BTC-E.com // Биpжa пo aвтoмaтичecкoй тopгoвлe Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
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