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Author Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT  (Read 241318 times)
yalcin
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September 30, 2017, 08:24:40 AM
 #2821

Hi,
I have some problem with my 2FA device. I already open ticket #458101 in support center 6 days ago. Although I sent all the information you wanted, I am still waiting for progress. Is there anything else I need to do to solve the problem with my 2FA?
Thank you
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dustboy
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September 30, 2017, 04:18:52 PM
 #2822

Hi,

I have deposited 4 Eth to Poloniex but it never showed up. It has been 3 days already.

Transaction: https://etherscan.io/tx/0x8209ad9bb855f75fe640a6f5c6c822fda0a0794eb22644649a3828132199bbc6

Support ticket: #462298


Sorry to hear that but I can only say that you need to be patient till you get an answer from poloniex support. There are too many unanswered tickets imo, some others say that they do not get any answers for more than weeks/months. Wondering, why you still using this exchange? Are you a new user of poloniex or you are an old user but never got any problems before?

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zheratuul
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October 01, 2017, 10:04:53 AM
 #2823

My ETH deposit finally showed up! omg. I'm done with this exchange for good
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October 01, 2017, 01:54:55 PM
 #2824

My ETH deposit finally showed up! omg. I'm done with this exchange for good

It is quite strange for ETH deposit not to show up soon. Usually this happens to smaller coins.
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October 01, 2017, 08:23:22 PM
 #2825

Got notification they updated their terms:

https://www.poloniex.com/terms/

Quote
23. ARBITRATION
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

To expedite and control the cost of disputes, you and we agree that any legal or equitable claim arising out of or relating to your use of the Services or these Terms, including the formation, validity, enforceability, scope, or applicability of these Terms, including this Section 23 (referred to as a “Claim”) will be resolved as follows: except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under your use of the Services shall be finally settled on an individual basis through confidential, binding arbitration in accordance with the American Arbitration Association's rules for arbitration of consumer-related disputes, available at www.adr.org or by calling 1-800-778-7879, and you and Poloniex hereby expressly waive trial by jury. This means that all claims other than intellectual property lawsuits, such as copyright or trademark infringement lawsuits, or claims seeking non-monetary relief would be subject to binding arbitration. This includes claims which may pre-date this agreement. The arbitration shall take place in Boston, Massachusetts, in the English language and the arbitral decision may be enforced in any court. At your request, hearings may be conducted in person or by telephone and the arbitrator may provide for submitting and determining motions on briefs, without oral hearings. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. The prevailing party in any action or proceeding to enforce this agreement shall be entitled to costs and attorneys' fees.

To begin an arbitration proceeding, you must send a letter by mail requesting arbitration and describing your claim to our counsel:

Poloniex, Inc. c/o Cooley LLP
500 Boylston St
Boston, MA 02116
Attn: Poloniex Arbitration Requests

ADDITIONALLY, YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. If a court or federal regulator with oversight over Poloniex decides that applicable law precludes enforcement of any of this section’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court, subject to your and Poloniex's right to appeal the court's decision. All other claims will be arbitrated.

So basically one on one and so much for that suepoloniex website that popped up. If you dont agree to these terms ask for account closure, does that mean an IMMEDIATE refund of all coins in the account? ? ?

"You just got RIC' Rolled... "
   -- Mathiau
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October 06, 2017, 11:41:00 AM
 #2826

Signing a waiver or disclaimer is just legal fluff and worthless.  This is a finra regulated company in the usa. if they do wrong, screw you out of $ etc no waiver will indemnify them of all wrong doings. It does not give them the right to do what they claim.  It is only a deterrent companies use to head off lawsuits.  in other words convince you not even to file because " it wont go anywhere"   Bull hockey. Only way to hold exchanges accountable is sue them when they screw you. otherwise everyone will eventually be screwed.   
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October 06, 2017, 03:06:14 PM
 #2827

I think poloniex is the second best exchanger after bittrex, I hope poloniex more massive receive altcoin as do bittrex so the transaction becomes big.

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aesma
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October 06, 2017, 03:09:19 PM
 #2828

Some of the complaints saying scam look more like people expecting 1st rate service from poloniex.

Lower your expectations, folks.

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October 06, 2017, 10:20:25 PM
 #2829

Please, do something with #474310. Gush, it takes 15 seconds. 3 days gone.

Ты не ты когда никогда
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October 07, 2017, 03:48:31 AM
 #2830

Signing a waiver or disclaimer is just legal fluff and worthless.  This is a finra regulated company in the usa. if they do wrong, screw you out of $ etc no waiver will indemnify them of all wrong doings. It does not give them the right to do what they claim.  It is only a deterrent companies use to head off lawsuits.  in other words convince you not even to file because " it wont go anywhere"   Bull hockey. Only way to hold exchanges accountable is sue them when they screw you. otherwise everyone will eventually be screwed.   

Ding ding.. Correct.

Go Big or Go Home.
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October 07, 2017, 05:51:11 AM
 #2831

When you stop deposit eth in polo if you have problem?

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October 07, 2017, 07:07:40 AM
 #2832

Hello everyone, when this terrible support begins to respond, I'm waiting for a response of 17 days !!
tickets 454732   Angry Angry
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October 07, 2017, 08:53:34 AM
 #2833

81 days and waiting...  Undecided level 2, 2FA enabled.





no reply from support to tickets since.

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October 07, 2017, 09:39:53 AM
 #2834

there are people who could solve their issues with support? support alive?
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October 07, 2017, 10:37:17 AM
 #2835

I think poloniex is the second best exchanger after bittrex, I hope poloniex more massive receive altcoin as do bittrex so the transaction becomes big.
Adding more altcoin won't make their site transaction becomes bigger than now. Supports is the one which they must improve now. There are a lot of unsolved problem from many people


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October 08, 2017, 10:17:49 AM
 #2836

there are people who could solve their issues with support? support alive?
create a ticket everyday to supports
polo support processed my ticket after 3 months..
STR WD status processing for 3 months
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October 10, 2017, 07:15:11 PM
 #2837

just get out from this exchanger... laggy and scam...

run with people money
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October 10, 2017, 08:45:59 PM
 #2838

I think poloniex is the second best exchanger after bittrex, I hope poloniex more massive receive altcoin as do bittrex so the transaction becomes big.
I thought it was the best also but the exchange is in a terrible state, and I hope it gets back on its feet.


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Call_Me_Bambi
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October 11, 2017, 04:43:54 PM
 #2839

Got notification they updated their terms:

https://www.poloniex.com/terms/

Quote
23. ARBITRATION
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

<snip>

ADDITIONALLY, YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. If a court or federal regulator with oversight over Poloniex decides that applicable law precludes enforcement of any of this section’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court, subject to your and Poloniex's right to appeal the court's decision. All other claims will be arbitrated.

So basically one on one and so much for that suepoloniex website that popped up. If you dont agree to these terms ask for account closure, does that mean an IMMEDIATE refund of all coins in the account? ? ?

This is another reason to ditch Poloniex; if they are going to dictate to us that they can abrogate there legal obligations (which they can't) then I advise everyone to jump ship now as this is another sign of a company that's going go down the drain if it treats its customers like this.


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dtc2017
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October 12, 2017, 05:36:27 PM
 #2840

Hi Poloniex,

Please consider adding a Datacoin market

More information on the project here - https://bitcointalk.org/index.php?topic=2188160.0

Thank you
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