CoinMarket.io | New, self-moderated support and news thread.

[alexradio]

My BTC withdrawl from Feb 15th is still pending. Please Help.

username: alexradio

[1714103791]

1714103791

[tsinc80697]

Any update on UTC? Been a few days now and you're not really keeping people updated :/

[medvezhonok]

Any update on UTC? Been a few days now and you're not really keeping people updated :/

they basically took our UTC's as hostage. blaming it to coindaemon. maybe that thing is evil. whatever that is. they are being too funny.

[an0n42]

WTF COINMARKET ?!?!??
I had a pending ORDER on UTC before you took it down Today i see even my BTC ARE GONE !!!!
COINMARKET WTF !?!??

I see that the UTC-BTC url is still available, even though the link is grayed out.  Trading is still occurring. Looks like only the wallet is down.  Maybe check to see if your trade is still pending. You may be able to cancel it.

https://www.coinmarket.io/market/UTCBTC

[magicbuttons]

Regarding my above DOGE withdrawal, I've just tried clicking the withdrawal confirmation link again, and got a page that just said this, without any transaction ID: "This withdraw request was already confirmed earlier. Transaction id:"

My withdrawal history page says it is confirmed, but the coins haven't arrived and I don't have a transaction ID to check. The DOGE wallet has been offline for 17 hours now, will this be pushed through when it's back up?

I'd appreciate an update on this withdrawal please.

User magicbuttons
Destination DK6X3t77BhxQojv3v5cvvHMgd2PXyeYUh3
Timestamp Wed Feb 19 2014 17:32:33    
Amount 1362685 DOGE   
IP 141.101.x.x
Status confirmed
Transaction ID missing

[rubygon]

Hi,
[Sending this message second time - the right email is rubygoner@yandex.com. I pm'ed you two times]
Please update as early as possible.

I made a typo while signing up with coinmarket.io.

My actual email is rubygoner@yandex.com. Instead I mis-typed as rubygon@yandex.com

Kindly look into it and correct the email address so that I can use the account. For proof, that I am using the account is,

My current NOBL addy - 9pvgb5QLwPZsdkbtphzvR6StW2aSqYediW has 10000 nobl.
My current dgb addy - DEsX3aKLcSzqePxRZYBHgPaixVwEcBp7zg
My current usde addy - GKvxWWyHGaP5qrhnigsyUVCZPHJKBeVRha
My current kdc addy - L3WQRbuAMKyusFGizdSRt4kasVkCEGq1kP

Look into my account and do the needful.

Thanks.

[duda]

Hi, I want to withdraw ReddCoins (~ 2 000 000) but I do not receive the confioirmation mail. Please sort this out! Account: diggi
Thanks

Please send me the mail manually or force the transaction to go through somehow:

User: diggi (e-mail: diggi14@safe-mail.net)
Destination: Ru238L6DvcRRkirG1Yqb1Esn6TPJ9ATV1E
Timestamp: Sat Feb 22 2014 11:11:51   
Amount: 20497295 Rdd 
IP: 173.245.x.x
Status: pending

Looking forward to your reply! Apart from that I like your exchange. Keep it up.

[barabashko]

i see tons of complains

this exchange is working or what? should i deposit?

[DrGoose]

Today it seems something is preventing BTC withdrawal. Was working fine for me yesterday.

User: trentor

Timestamp   Sat Feb 22 2014 14:37:10
Status confirmed
Transaction ID missing

The exchange is working great for me beside this glitch. Thanks.


Edit: This problem is now solved. Thanks.

[TR8888]

@ Coinmarket.io

Any ETA on Ultracoin fix? Have some stuck incoming for days now..

[noobyonekenobi]

i see tons of complains

this exchange is working or what? should i deposit?

this thread is the websites main support page so its normal to see a bunch of complains and issues

[paulnux]

Hello,
Why my withdrawal is pending since Tue Feb 11 2014

Bonjour,
Pourquoi mon retrait est en suspendu depuis le 11 février 2014 ?

Pourquoi CoinMarket.io ne veux pas m'aider ?
Je n'ai jamais reçu le email de confirmation.
Merci de m'ader

Why CoinMarket.io not want to help me?
I never received the confirmation email.
Thank you for helping me

[namegeo]

i see tons of complains

this exchange is working or what? should i deposit?

an advice : do no deposit

[solarbear]

Can someone please update us on what happened to DOGE wallet? i had 29995 dogecoins pending deposit. user name solar bear. please help.

[alexradio]

My BTC withdrawl from Feb 15th is still pending. Please Help.

username: alexradio


an advice : do no deposit

[coinmarket.io]

Any update on UTC? Been a few days now and you're not really keeping people updated :/

they basically took our UTC's as hostage. blaming it to coindaemon. maybe that thing is evil. whatever that is. they are being too funny.

hi team,

whats up now with the UTC? this is already unacceptable. you have no fix or of anysort to the issue. you're the only exchange that is experiencing this. that is really funny of you. how about giving updates as this is an issue that affects your users? you've made money on our trades, so it is your responsibility to update your users about this ongoing issue. a single update every 24 hours is not acceptable. you're team are starting to looks like a bunch amateurs here, and even cleaning your hands by saying "but it is not our fault in any way". so who's fault is that?

Our wallet.dat is quite big (in terms of number of addresses), you cannot compare this situation to other exchanges.
We are getting blkindex.dat errors for no reason - we have tried it on several boxes with clean installs.
Basically, the coindaemon works until some 50k of blocks are downloaded OR a coindaemon restart happens.
With zero co-operation from the developers of this coin, waiting is our only option.
If things will not change soon, we will make withdrawals happen but the market will be removed.

Processing support requests now. Sorry for the recent delays.

[coinmarket.io]

Hi

My user name is "namegeo", I sent 2 BTC to my account and I made a trade to buy Karma with the 2 BTC, I cancelled the order and I changed the price of buy, and now it shows that I have only 1.7718 btc , where did the remaining btc vanish??
Coinmarket please help

thanks

The order executed partially - the remaining btc was exchanged for karma before you canceled it.

[coinmarket.io]

still waiting for my deposit to be credited to my account.  0.0476892 BTC was sent to 1NA8bPyVvWvd6KtTqj3PN1yoBw6fmyr3dZ on Feb 19th.

There is no transaction of that size. The two deposits that are shown on blockchain were credited without problems.

Check this: https://blockchain.info/address/1NA8bPyVvWvd6KtTqj3PN1yoBw6fmyr3dZ and restart your bitcoin wallet software.

[coinmarket.io]

Support please help: I send 5.45401241 SMC to my Coinmarket address SS4CVKfKETSkTDvw7oCFPSY36XzXA6fbMu

but not show up in account. has been a while already. strange thing is I have use this address few times and all good.

TxID = 1a918455958974f9769ee5a001852993

coin still not in wallet. please check and credit. thanks.

bring this up again. I know you guys busy. so patiently waiting. just want to note that this still outstanding.

Please response

This (1a918455958974f9769ee5a001852993) is not a valid transaction id. We cannot help you if you dont provide the real txid.

[coinmarket.io]

Processed most of the recent support requests.