AttentionFor a second time Zeitcoins disapeared from my Cryptsy balance, I checked the loggins and the withdraw but everything is ok there.
My balance there is right now -50.000.000 Zeitcoin!!!
It seems that they have a real problem with their system.
I opened a few minutes ago a ticket.
So be carefull!
Greez
Mitras
This time a pretty fast answer:
Hello
Thank you for contacting Cryptsy.
I am sorry for the inconvenience this may have caused you.
I have escalated your ticket to our tier two team for further assistance.
Please allow some time for them to receive and investigate on this issue and reply with a solution.
Rest assured someone will be working on getting this resolved.
Sincerely,
Elen
Customer Service Manager
Cryptsy.com
Add 2 Factor Authentication
Official Cryptsy Facebook
Cryptsy Blog
Ele
On Sun, 19 Oct at 11:13 wrote:
For a second time now Zeitcoins disapeared from my balance! How is it possible to have a negative account?
I changed my passwords everwhere, so please hurry up and bring back my coins!!!
I checked my loggins and everything is right, there must be a mistake at your system!!! There are no withdraws just suddenly a negative balance.
Please check it as soon as possible.
I want your answer during the next few days.
162722