I've seen your thread on this issue and already commented there, but to add a few things I forgot to mention on that my comment, I will have to say that there are different ways or types of violation rather, and bc.game should have told you exactly what you violated, and as much as I've trusted this casino after they were able to redeem their reputation from some issues they had with some users previously, I would have to say that it's quite sketchy for them not to have told you exactly what you did that made them block your account.
And again, what I have to say is, get them to tell you exactly what you did, but if they can't, then open a scam accusation against them, use the scam accusation board for this, specially if you have a balance on the account that you don't want to lose.
Some of those support agents won't tell you what the level and type of violations that the gambler have committed and in most cases that results into this kind of public outcry is based on the fact that the gambler is left in the dark to figure out what they offense are to lead to they accounts being blocked since the support won't mentioned that only to tell that you violated the rules, but it will be of significant help if the casinos agents can at least let the gambler know what they offense are by highlighting those rules that they have violated in other to save us that stress of having to discuss this kind of topics in the future.
BC.game is a big casino and should have known better because any small mistake can lead to fuds about the casino and that could affect their reputations in some ways, between I think the ops should drop a comment and complain directly to the forum representative of BC game to see what their own reaction will be and come back to update us here to know further what going on with this case.