BC.GAME - CASINO-SPORTBOOK, OFFICIAL SPONSOR LEICESTER CITY!

[holydarkness]

I wanted to close all games for real money so as not to play (I had a desire to lose everything because of the delay situation or to win more, which is logical). Support provided a link to self-exclude, from a month or more, and you can only close the entire account without the ability to log into it and you will not be able to withdraw funds in the future! And this link comes exactly 24 hours later to your mailbox, nonsense! In normal casinos, the ban can be activated immediately, without waiting 24 hours! I sent them a screenshot from a local casino, which has dozens of times fewer players and there are a lot of options for blocking your account and they work instantly, just follow the link in the letter (the letter arrives immediately, not after 24 hours). I couldn’t resist and started playing, I lost everything, I don’t blame RTP, there’s no question about it.

I just created a new dummy account with a throwaway email (I wasn’t sure what effect the self-exclusion would have on my main account) and using the dummy account I opted for one-month self exclusion and I got an email from bcgame in less than a minute.

So I’m not sure why yours took up to 24 hours - but if you’re not convinced then I can opt for another self exclusion and this time record the whole event so as to prove that it didn’t take up to a minute before I got the mail.

If I am not mistaken, it'll actually have an effect on your self exclusion to your main account, although probably in a way not like what you think will be. At the very least, there is a possibility it'll hinder your ability to self-exclude your main account in the future, given one of the aspect for self-exclusion to lock-in to an account is the IP address.

Currently, the system will be quite confused because they'll read your IP requested for self-exclusion and should be blocked, yet at the same time your IP also doesn't ask for exclusion. Not to mention the possibility of future detection of multi acc as your IP are registered to several accounts. I'll suggest you to sort this out with their live support.

As for testing the link itself, I actually also tested what he claimed to be [that the confirmation email only arrive after 24 hours] just when I made my post above, with my "main" [and only] account, I simply didn't press the confirmation link so it won't be processed [I figure it'll be safer than trying it with disposable account]

And indeed, it come right away, which is why I asked markk1 if that 24 hours are not cool down period.


markk1, pay attention to the time and the Gmail notification icon, it proves that the email come almost instantly right after I click the self exclusion request.

[markk1]

I wanted to close all games for real money so as not to play (I had a desire to lose everything because of the delay situation or to win more, which is logical). Support provided a link to self-exclude, from a month or more, and you can only close the entire account without the ability to log into it and you will not be able to withdraw funds in the future! And this link comes exactly 24 hours later to your mailbox, nonsense! In normal casinos, the ban can be activated immediately, without waiting 24 hours! I sent them a screenshot from a local casino, which has dozens of times fewer players and there are a lot of options for blocking your account and they work instantly, just follow the link in the letter (the letter arrives immediately, not after 24 hours). I couldn’t resist and started playing, I lost everything, I don’t blame RTP, there’s no question about it.

I just created a new dummy account with a throwaway email (I wasn’t sure what effect the self-exclusion would have on my main account) and using the dummy account I opted for one-month self exclusion and I got an email from bcgame in less than a minute.

So I’m not sure why yours took up to 24 hours - but if you’re not convinced then I can opt for another self exclusion and this time record the whole event so as to prove that it didn’t take up to a minute before I got the mail.

If I am not mistaken, it'll actually have an effect on your self exclusion to your main account, although probably in a way not like what you think will be. At the very least, there is a possibility it'll hinder your ability to self-exclude your main account in the future, given one of the aspect for self-exclusion to lock-in to an account is the IP address.

Currently, the system will be quite confused because they'll read your IP requested for self-exclusion and should be blocked, yet at the same time your IP also doesn't ask for exclusion. Not to mention the possibility of future detection of multi acc as your IP are registered to several accounts. I'll suggest you to sort this out with their live support.

As for testing the link itself, I actually also tested what he claimed to be [that the confirmation email only arrive after 24 hours] just when I made my post above, with my "main" [and only] account, I simply didn't press the confirmation link so it won't be processed [I figure it'll be safer than trying it with disposable account]

And indeed, it come right away, which is why I asked markk1 if that 24 hours are not cool down period.


markk1, pay attention to the time and the Gmail notification icon, it proves that the email come almost instantly right after I click the self exclusion request.

It's funny. The operator explained to me that they do not have an emergency shutdown. There are from one month to six months. I didn’t even check because the self-exclusion says from 1 month.

This doesn't make any sense anymore. For a week they could not withdraw funds to me and did not accept my ID card for verification. So I just lost everything.
I haven't invested a single cent into this casino since I received $3 for signing up from the affiliate. We close the discussion in my case. My red reviews in the profiles
of representatives of this casino will not be deleted. Not accepting an official government document, even if it has “residence permit” printed on it, is nonsense to me.

What will a person do if he has money in a casino and is not allowed to withdraw it for a week? That's right, he will lose them 100%!
Of course, I will not demand anything from this casino. The casino showed itself from the worst side.

[markk1]

Briefly about the disadvantages of the casino.

Support does not fit within the promised 72 hours (I waited 5 days for a solution to the problem with the balance disappearing).

Live support sometimes does not understand what is asked of them and answers as if it was their first day working in support.

They refused to accept my European Union ID card, citing the fact that it was not an ID card, but a residence permit.

When withdrawing funds from fiat, fantastic commissions! Withdrawal of funds from fiat to crypto commission is 9% or more.
Withdrawal of funds to the Skrill payment system (7.75%+1.00 EUR). Definitely not worth playing at this casino. Stake.com rules!

Never start playing here!! Let's close the discussion on my case. Conclusions have been drawn. All the best and good luck!

[xLays]

Briefly about the disadvantages of the casino.

Support does not fit within the promised 72 hours (I waited 5 days for a solution to the problem with the balance disappearing).

Live support sometimes does not understand what is asked of them and answers as if it was their first day working in support.

They refused to accept my European Union ID card, citing the fact that it was not an ID card, but a residence permit.

When withdrawing funds from fiat, fantastic commissions! Withdrawal of funds from fiat to crypto commission is 9% or more.
Withdrawal of funds to the Skrill payment system (7.75%+1.00 EUR). Definitely not worth playing at this casino. Stake.com rules!

Never start playing here!! Let's close the discussion on my case. Conclusions have been drawn. All the best and good luck!

We can't do anything about their rules and withdrawal fee if those are indeed their rules and withdrawal fees here in bcgame. It's really important to read the terms of condition first or ask questions if those are really the rules and withdrawal fees. You wouldn't have complaints and encounter this kind of problem if you read or asked about this. If you know within yourself that you're not doing anything wrong and you can still provide other IDs, just keep trying. It's a waste of money; you didn't lose in gambling but the money was lost because you couldn't withdraw. Thats sad. lol

[holydarkness]

It's funny. The operator explained to me that they do not have an emergency shutdown. There are from one month to six months. I didn’t even check because the self-exclusion says from 1 month.

This doesn't make any sense anymore. For a week they could not withdraw funds to me and did not accept my ID card for verification. So I just lost everything.
I haven't invested a single cent into this casino since I received $3 for signing up from the affiliate. We close the discussion in my case. My red reviews in the profiles
of representatives of this casino will not be deleted. Not accepting an official government document, even if it has “residence permit” printed on it, is nonsense to me.

What will a person do if he has money in a casino and is not allowed to withdraw it for a week? That's right, he will lose them 100%!
Of course, I will not demand anything from this casino. The casino showed itself from the worst side.

What do you mean by emergency shutdown? That the self-exclusion to work only on a custom desired time you want to? Or permanently? Or you're talking about how quick does it need to take effect?

Their procedure is to give one day cool down period, and after that, if the person is still sure that they need to take a longer time off the site, they can proceed with the rest of the period. Within that 24-hours cool down period, they shouldn't also be unable to play or do anything, so basically the self-exclusion works and take effect immediately.

And yes, there is a permanent exclusion on their option, not just six months.



If what you mean by emergency shutdown was to take an exception for custom period and when the situation is no longer dire you can lift up that ban... well, that won't work, it defeats the purpose of self-exclusion if someone can lift it up whenever they want.

Briefly about the disadvantages of the casino.

Support does not fit within the promised 72 hours (I waited 5 days for a solution to the problem with the balance disappearing).

Live support sometimes does not understand what is asked of them and answers as if it was their first day working in support.

They refused to accept my European Union ID card, citing the fact that it was not an ID card, but a residence permit.

When withdrawing funds from fiat, fantastic commissions! Withdrawal of funds from fiat to crypto commission is 9% or more.
Withdrawal of funds to the Skrill payment system (7.75%+1.00 EUR). Definitely not worth playing at this casino. Stake.com rules!

Never start playing here!! Let's close the discussion on my case. Conclusions have been drawn. All the best and good luck!

Again, I'll offer my help to sort this situation out. Tell me the current govt. issued ID that you have other than your residence permit and expired passport, I'll try to reach someone on BC and see if they'll accept this and/or finds another way for you to prove your ID.

Now, regarding leaving negative tag [red review]... umm... this might sound awkward and anticlimactic from your side, but... since you're not on DT, those score won't actually show publicly, other than from your own profile [and those who put you on their trust list].

Currently, BC's profile as seen from most of the forum users and guest will be:

[Lakai01]

[...]

Once again thank you very much holydarkness for your efforts to help out others here in the forum!

But I have one request ... could you post your pictures a little larger or make them clickable so that you can go straight to imgurl? otherwise you always have to quote your post first and copy out all the image urls manually to be able to view them



However, in my opinion, mark's case could be solved quite easily. BC.Game has already told him that they only accept certain documents like passports (which is ok, they also have to be responsible for the KYC). But he doesn't want to have a passport issued because it costs around 40$ and he thinks that BC.Game should pay the amount.

In view of this, I don't think it's quite fair that he accuses BC.Game of inactivity and portrays it as being solely their fault and then also rates the casino negatively.

[holydarkness]

[...]

Once again thank you very much holydarkness for your efforts to help out others here in the forum!

But I have one request ... could you post your pictures a little larger or make them clickable so that you can go straight to imgurl? otherwise you always have to quote your post first and copy out all the image urls manually to be able to view them

LMAO, my apology. Previously, I was asked by other members to upload images smaller [I was reuploading images for an OP of a scam accusation thread] so it doesn't fill the entire page, and I diligently resize my posts to smaller ones since then.

I make my posts and other forum activity mostly from a tablet dedicated for the forum, so those small images are just a pinch away from me. I understand that PC users will need to Ctrl+scroll and others to zoom in. I'll make sure I add clickable links on my posts forward.

imgurl are not available for the forum, are they?

However, in my opinion, mark's case could be solved quite easily. BC.Game has already told him that they only accept certain documents like passports (which is ok, they also have to be responsible for the KYC). But he doesn't want to have a passport issued because it costs around 40$ and he thinks that BC.Game should pay the amount.

In view of this, I don't think it's quite fair that he accuses BC.Game of inactivity and portrays it as being solely their fault and then also rates the casino negatively.

This is actually why I asked if he has other documents. So far, he only mentioned residence permit and expired passport. I think he should have more. Driver's license at the very least.

[Cointxz]

When withdrawing funds from fiat, fantastic commissions! Withdrawal of funds from fiat to crypto commission is 9% or more.
Withdrawal of funds to the Skrill payment system (7.75%+1.00 EUR). Definitely not worth playing at this casino. Stake.com rules!

Never start playing here!! Let's close the discussion on my case. Conclusions have been drawn. All the best and good luck!

Because BC.game is a casino not an exchanger. They are charging you a convenience to save from all the trouble of using CEX just to convert your crypto to fiat and withdraw it on your bank account.

I try already a direct fiat deposit using gcash payment method for our local currency and it works without any fee. You should use exchange next time if you want to convert your crypto to fiat when you withdraw or just deposit directly using fiat if you don’t want to be charge fee for converting your crypto to fiat.

[Cantsay]

Currently, the system will be quite confused because they'll read your IP requested for self-exclusion and should be blocked, yet at the same time your IP also doesn't ask for exclusion. Not to mention the possibility of future detection of multi acc as your IP are registered to several accounts. I'll suggest you to sort this out with their live support.

It took some time before I could finally get live support because they didn't respond quickly and I couldn't stay online for long because I was preoccupied with other things, although I successfully sorted it out and my dummy account is no longer accessible, only my actual account. Thank you for pointing this out to me.

In view of this, I don't think it's quite fair that he accuses BC.Game of inactivity and portrays it as being solely their fault and then also rates the casino negatively.

I don't think he'll ever get rid of his feedback now that he's bet the rest of his money; to him, it may just feel like a method to exact revenge on bcgame, but the feedback won’t display if you don’t go deep into the trust page of bcgame.

[AHOYBRAUSE]

When withdrawing funds from fiat, fantastic commissions! Withdrawal of funds from fiat to crypto commission is 9% or more.
Withdrawal of funds to the Skrill payment system (7.75%+1.00 EUR). Definitely not worth playing at this casino. Stake.com rules!

Never start playing here!! Let's close the discussion on my case. Conclusions have been drawn. All the best and good luck!

Because BC.game is a casino not an exchanger. They are charging you a convenience to save from all the trouble of using CEX just to convert your crypto to fiat and withdraw it on your bank account.

I try already a direct fiat deposit using gcash payment method for our local currency and it works without any fee. You should use exchange next time if you want to convert your crypto to fiat when you withdraw or just deposit directly using fiat if you don’t want to be charge fee for converting your crypto to fiat.

That’s exactly how it is. Every site would charge for a fiat exchange from or into crypto, there is nothing to complain about. I wonder why would anyone even consider using fist at a crypto site, it just takes away the convenience of using crypto which is fast to deposit and withdraw.
There are so many fiat casinos and bookies that would make more sense. Don’t want to tell people to not use bc for fiat of course, but since there are alternatives you should first consider those before making complaints about fees connected to fiat at a crypto gambling site.

Change of subject, I wonder if there is a similar promotion to the RIO carnival campaign which ran 1.5 months ago. I really liked that one and hopefully we will see something like this to start again soon!

[Cointxz]

Change of subject, I wonder if there is a similar promotion to the RIO carnival campaign which ran 1.5 months ago. I really liked that one and hopefully we will see something like this to start again soon!

Since you brought it up here, Can you give me a brief explanation on what is the main selling point of this RIO carnival campaign? I’m always lookin forward for a campaign that mainly involves live games specifically blackjack because that is what I play the most.

I still have fiat funds on bc from my gcash deposits but I’m still not playing a lot here because I’m not familiar to bonuses and promotions.

Btw just saw the updown house game. Looks fun to play on this current volatile market.

[AHOYBRAUSE]

Change of subject, I wonder if there is a similar promotion to the RIO carnival campaign which ran 1.5 months ago. I really liked that one and hopefully we will see something like this to start again soon!

Since you brought it up here, Can you give me a brief explanation on what is the main selling point of this RIO carnival campaign? I’m always lookin forward for a campaign that mainly involves live games specifically blackjack because that is what I play the most.

I still have fiat funds on bc from my gcash deposits but I’m still not playing a lot here because I’m not familiar to bonuses and promotions.

Btw just saw the updown house game. Looks fun to play on this current volatile market.

Well this campaign actually ended several weeks ago.
While playing you collected "RIO coins" for every 1 wagered and 2x for deposits. Then there was a ranking (which was a bit useless because if you redeemed your coins they didn't show up in the ranking) and the possibility to redeem the coins for cash.
I only by accident found the this promo and saw I had like 70000 coins already, which when redeemed were almost 500$.
If I saw it 1 week later my coins would have been burned and the cash bonus gone.
That's why, always keep your eyes open if there is a nice campaign running.

What's also important to say it, in the RIO campaign one rule was to have a verified phone number. If you didn't have it you didn't collect points.

[afbet]

The bookmaker won't give me my money. I registered an account, made a deposit and can’t place bets or withdraw money, I passed verification, but there has been no response for several days. 800 dollars deposit

[Cointxz]

Change of subject, I wonder if there is a similar promotion to the RIO carnival campaign which ran 1.5 months ago. I really liked that one and hopefully we will see something like this to start again soon!

Since you brought it up here, Can you give me a brief explanation on what is the main selling point of this RIO carnival campaign? I’m always lookin forward for a campaign that mainly involves live games specifically blackjack because that is what I play the most.

I still have fiat funds on bc from my gcash deposits but I’m still not playing a lot here because I’m not familiar to bonuses and promotions.

Btw just saw the updown house game. Looks fun to play on this current volatile market.

Well this campaign actually ended several weeks ago.
While playing you collected "RIO coins" for every 1 wagered and 2x for deposits. Then there was a ranking (which was a bit useless because if you redeemed your coins they didn't show up in the ranking) and the possibility to redeem the coins for cash.
I only by accident found the this promo and saw I had like 70000 coins already, which when redeemed were almost 500$.
If I saw it 1 week later my coins would have been burned and the cash bonus gone.
That's why, always keep your eyes open if there is a nice campaign running.

This indeed a solid promotion if they count the wager as 1:1. Is there any category does this points applies example is slot games 1:1 per wager while livecasino gives less. Most of the promotion that I enter usually count live games especially Blackjack as 10% only of my wager which is sucks.

How much do you wager that time and is the redeemed amount from RIO coin doesn’t have any wagering requirements because I still have a lot of lock BCD from bc promotion rewards.

What's also important to say it, in the RIO campaign one rule was to have a verified phone number. If you didn't have it you didn't collect points.

Noted on this. I actually add my phone number on my account because I’m using gcash for fiat deposits that use my sms number to transfer funds.

[Peanutswar]

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Good luck to all!

[afbet]

SCAM!

[holydarkness]

The bookmaker won't give me my money. I registered an account, made a deposit and can’t place bets or withdraw money, I passed verification, but there has been no response for several days. 800 dollars deposit

SCAM!

Make your thread on this board: https://bitcointalk.org/index.php?board=83.0,
Follow the format given on this thread: https://bitcointalk.org/index.php?topic=260073.0

Make sure you add strong evidence to back up your accusation, like screenshot of deposit, chat with their support, everything that you think will help. I'll come visit that thread when you've made it.

[Cantsay]

This indeed a solid promotion if they count the wager as 1:1. Is there any category does this points applies example is slot games 1:1 per wager while livecasino gives less. Most of the promotion that I enter usually count live games especially Blackjack as 10% only of my wager which is sucks.

You get 1 Rio coin for every 1$ deposit you make and additional 1 Rio for every 2$ wagered - I just wanted to make sure you understood correctly since @AHOYBRAUSE didn’t include the dollar sign.

I wasn’t too active during the period the campaign was on so I was unable to accumulate many Rio, the ones I got were enough for me to redeem 5 BCD Once - unlike those that made it to the top 500 list.

[Peanutswar]

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[markk1]

I wrote one more red review to each representative on this forum. What a disgusting casino. Conditions for bonuses are maximum -EV (expected value).

For registering at the casino, everyone is given $5 in any cryptocurrency (wheel of fortune before registration). The conditions for this bonus are the worst possible for players in terms of conditions.
Wager x60, but the conditions indicate that only 50% of all allowed for playing with this bonus is included, that is, wager x120! In addition, the maximum withdrawal from this bonus is $5! The minimum
withdrawal almost everywhere is $10 or more on any cryptocurrency The most disgusting casino I've ever seen!. How can you play in such casinos? Defenders who are defending this casino, stop doing this.