BC.GAME - CASINO-SPORTBOOK, OFFICIAL SPONSOR LEICESTER CITY!

[Wiwo]

The KYC requirement shouldn't have anything to do with whether you are using the main domain or the mirror links.
If you are from a restricted country, you should be blocked from all the domains. If you are not from a restricted country and you can't access the main domain for any reason, there shouldn't be any problem with using mirror links.

Anyways, I requested a withdrawal from one of the mirror links and I can confirm that I recevied the payment instantly without any need to KYC.

It is clear to me, but apparently some people cannot access the page through the main link because they are on the list of banned countries, but they can through the mirror link. Maybe for some smaller winnings there is no need for KYC, but I don't see that someone could withdraw a few thousand or maybe tens of thousands of $ if they are from a country that is officially on the black list.

By the way, you quoted part of my post, but it looks like you quoted another member.

Yeah I tried accessing the site some days ago and I was having issue's but when I changed from using vpn to using my real IP I was able to access BC.game site and creating an account there, I think the vpn I was using was the problem and may be the iP is from a ban Country, but everything is fine now and I have begun to play some few games on the casinos.

Lots of other new users to this casinos will face similar issues with accessing the site through their original iPhone also if their Country is on the list of banned countries so the mirror site seems to become the only option left for them at that point.

[Haunebu]

Repost!

Just got scammed by BC.Game. Didn't play there for a while and went back to check them out and found 20 bucks worth of BCD waiting for me which I gladly wagered x1(Just in case) and proceeded to withdraw.

I was surprised to find that my withdrawal failed along with locking my withdrawals and they actually want me to submit my KYC for a mere 20 bucks in order to withdraw it. These fools are outright scamming gamblers using KYC as a shield.

I advise avoiding them until they sort out these issues completely.

[hosemary]

It is clear to me, but apparently some people cannot access the page through the main link because they are on the list of banned countries, but they can through the mirror link.

I just tried to visit bc.game using VPNs with IP addresses from three of restricted countries (United States, Netherlands and hungary) and with none of them I could visit the website.
I got a message saying "Sorry, It looks like you're trying to access BC.GAME from a restricted area!" on the main website and all the mirror links.

Maybe for some smaller winnings there is no need for KYC, but I don't see that someone could withdraw a few thousand or maybe tens of thousands of $ if they are from a country that is officially on the black list.

Right. Users from restricted countries will probably be in trouble when withdrawing their fund, even if they can access the website.

By the way, you quoted part of my post, but it looks like you quoted another member.

Thanks. I edited that post.

[Cantsay]

Repost!

Just got scammed by BC.Game. Didn't play there for a while and went back to check them out and found 20 bucks worth of BCD waiting for me which I gladly wagered x1(Just in case) and proceeded to withdraw.

I was surprised to find that my withdrawal failed along with locking my withdrawals and they actually want me to submit my KYC for a mere 20 bucks in order to withdraw it. These fools are outright scamming gamblers using KYC as a shield.

I advise avoiding them until they sort out these issues completely.

Does the amount have to be large before they request KYC verification to be completed?

Have you forgotten the ToS you agreed to?


You should verify your account and if it’s not approved after the submission, then you can call them names.

[Haunebu]

Does the amount have to be large before they request KYC verification to be completed?

Have you forgotten the ToS you agreed to?

You should verify your account and if it’s not approved after the submission, then you can call them names.

Jeez. Do you even realise what you are saying? I guess you are one of those people who is perfectly fine with submitting KYC for such small amounts, but many gamblers including me don't bother with such crap.

I have submitted KYC in several sites over time where the amounts involved were big which was a reasonable deal. Think!

[Mate2237]

He mentioned that the account was banned for violating BC.game rules, so for sure the support are not going to give this dude any more listening ears since it clear that he is under purnishment, I think he need to move on and try some other casinos.


Rules are rules, and once violated, no going back regardless of how much of your money that is trap in that account, is your fault so just face it, let not pretend to be victimised when we indeed committed a crime against a platform.

They have the matter what until it is proven. And when that Op posted the thread yesterday and from the email they sent, there was no clear cut reason for them to ban the customer so they have to respond to him and solve the problem. Probably the mistake was from them.

The KYC requirement shouldn't have anything to do with whether you are using the main domain or the mirror links.
If you are from a restricted country, you should be blocked from all the domains. If you are not from a restricted country and you can't access the main domain for any reason, there shouldn't be any problem with using mirror links.

Anyways, I requested a withdrawal from one of the mirror links and I can confirm that I recevied the payment instantly without any need to KYC.

It is clear to me, but apparently some people cannot access the page through the main link because they are on the list of banned countries, but they can through the mirror link. Maybe for some smaller winnings there is no need for KYC, but I don't see that someone could withdraw a few thousand or maybe tens of thousands of $ if they are from a country that is officially on the black list.

By the way, you quoted part of my post, but it looks like you quoted another member.

Those restricted countries should be blocked automatically if it is possible so they they wouldn't have access to the site to register and later having problems then complains here and there. There are sometimes, I also blamed these companies or casinos because if they restricted countries to access their e then they should block them automatically.

[tabas]

-snip

There's no ETA yet and we're all waiting for the update. I'm not sure if it's about to be launched in the next few days but I have no idea as well.
As for the other details about the distribution in liquidity mining and bootstrapping, the only details that I know are from the post in bc.game's forum.

I know about this, they basically slapped a huge infographic on their own forum then leave it there without any additional information. There isnt any detailed information about the 20% that is going to be airdropped to community so most people would probably assume that it will be based on their wagered amount which makes sense

or has it been aidropped though? Im assuming not yet (?)

No airdrop yet at least that's what I know and we don't know the metrics yet for the airdrop and that's why everyone is waiting for further updates. But you might be right with that as wagered amount for each user might be their way of how much distribution will be sent to each of us.

[Numeral]

Above in the thread, new BC.GAME users were wondering why it was not possible to register an account from some regions. It is rightly said that you need to use VPN to solve this issue. Only there is one nuance, not every free VPN service with IP addresses for simultaneous use by several users can fit. It is better to use individual IP addresses. At least it was in my practice. Another problem may be in the country where the VPN service is located. This is what Wiwo mentions above.

[pakhitheboss]

I just wanted to share this with everyone active on this thread. As a goodwill gesture, I received a $50 promotion code from @BC.GAME and @icopress yesterday. I cannot explain how happy I was when I saw the direct message; it was certainly a pleasant surprise for me. I would like to thank both of them for this wonderful gesture.

Above in the thread, new BC.GAME users were wondering why it was not possible to register an account from some regions. It is rightly said that you need to use VPN to solve this issue. Only there is one nuance, not every free VPN service with IP addresses for simultaneous use by several users can fit. It is better to use individual IP addresses. At least it was in my practice. Another problem may be in the country where the VPN service is located. This is what Wiwo mentions above.

It is better to use mirror links than a VPN because if the casino asks for KYC, a VPN can create problems. It will only create more issues than solve them and that is the reason why BC.game have created an official list of those URLs. You can find them here: https://bcgame.com/

[MFreM]

Hi Everyone,

I am looking for some help to contact a BCGAME representative.

TLDR: About a week ago, my account with significant funds was "permanently closed" for "violations of our Terms of Service involving prohibited techniques." Live support directs me to email support, but email support replies with the same message to every inquiry. Account closed, funds withheld, support unresponsive.

Short story long, but first some numbers: I have been playing on BCGAME since November 2023. Since then, I have deposited over $30,000 and withdrawn over $20,000. I have received about $600 in bonuses, excluding lottery ticket vouchers and level-up spin crypto rewards, which were negligible. Unfortunately, I have been using the 'Vault Pro' to hold crypto assets recently, earning about $200 in interest so far. At the time of my account closure, I had over $70,000 in various crypto assets, most of it in the 'Vault Pro'.

Two weeks ago on Saturday, I tried to withdraw funds after a significant win (as I thought having $70k in a casino was a bit too excessive). I was unable to do so because my withdrawal rights were suspended. I contacted support and was informed that I must wait for a technical team inspection. On Monday, when I tried to log in, I received an "Account verification needed" error message. I contacted live support again, and they told me to reach out via email. So I did.

In their reply, I was informed that:

"... After conducting a thorough review of your account activity, we regret to inform you that there have been violations of our Terms of Service involving prohibited techniques. Such actions are strictly forbidden and undermine the integrity of our platform. As a consequence, your account has been permanently locked. This decision is final and is in accordance with our Terms of Service, to which all users agree upon registration. ..."

I believe I did not breach their ToS, so I asked for further information about what they mean by "prohibited techniques." I also asked about their intentions with the funds in my account.

In response, they sent me the same message again.

The following part of their ToS addresses prohibited techniques:

"2.1.13. You accept and acknowledge that we reserve the right to detect and prevent the use of prohibited techniques, including but not limited to fraudulent transaction detection, automated registration and signup, gameplay and screen capture techniques. These steps may include, but are not limited to, examination of players' device properties, detection of geo-location and IP masking, transactions and blockchain analysis."

I have not used any of these techniques. Recently, I did play in a somewhat unusual manner, involving playing the same game simultaneously with multiple different currencies. However, I believe this playstyle complies with their Terms of Service.

Nonetheless, their ToS also states the following:

"8. Breaches, Penalties and Termination

8.1. If you breach any provision of this User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.

8.2. You acknowledge that BC.GAME shall be the final decision-maker of whether you have violated BC.GAME’s rules, terms or conditions in a manner that results in your suspension or permanent barring from participation in our site."

So even if I was ToS compliant, they can close my account based on just suspecting I breached it. This is something I cannot argue with, it is in the ToS after all. (Side note: in my opinion, this clause, along with point 2.1.13, is essentially a ban-anyone wildcard, as "prohibited techniques" are not properly defined, nor is what they mean by "reasonable ground to suspect".)

In my next message, I acknowledged and accepted their decision, asked them to withdraw my funds from the Vault Pro, and send it to me. I also asked them to provide a detailed list of any damages and their associated costs if they decide to withhold any of my winnings to cover 'damages' I have caused, according to point 8.1 of their ToS.

And I got the same reply. Again.

So this is where I am right now: account closed, funds withheld, support not communicating. It would be nice to know why exactly my account was closed, although it would not change the fact that it is permanently banned. What I really want is for them to release my funds, as per their own ToS.

Finally, though the following is not directly relevant to this case, I'd like to express my disappointment with how BCGAME communicates, or more precisely, fails to communicate, issues. I was not informed about any sanctions against my account. I have no idea how long my account was in a withdrawal-restricted state. It could have been a day or two weeks, as that was the last time I visited that page. The same goes for blocking the account; if I had not tried to log in, I would still be unaware of its permanent ban. Over the years, I have played at countless casinos and have even been banned from some. Without exception, they informed me about it first, not just after I found out I was not allowed to log in. Their letters also included a reference to the exact point in their ToS by which they decided to close the account. (Almost always pointing to the wildcard clause, "we reserve the right to close an existing account without prior notice or justification," or equivalent.) My remaining balance was also paid out, and to my great surprise, always within two days, even in casinos where a withdrawal normally took a week. I find it also disappointing that BCGAME failed to address the issue of the remaining balance completely. They have provided no information about whether they intend to withhold it, pay it out fully, or pay it out partially. I suppose them avoiding the issue entirely means they intend to keep it all. Still, I cannot be 100% sure as they keep this info for themselves.

If anything, I have learned not to keep more money in a casino than I am comfortable losing at any time, even when not playing. I can only hope this lesson did not cost me $70k.

Any advice or ideas are appreciated.

[pakhitheboss]

Jeez. Do you even realise what you are saying? I guess you are one of those people who is perfectly fine with submitting KYC for such small amounts, but many gamblers including me don't bother with such crap.

I have submitted KYC in several sites over time where the amounts involved were big which was a reasonable deal. Think!

Brother, can you submit all your proofs to support your claims and accusations? You being in a loss of $20 is making an accusation which you should understand that it is a small amount. Having said that do not woof! if you do not show proof that you got jacked, I think you are not sharing what it is required to support your topic.

snip..

Again another new user coming up to show how unfair BC.game. Kind of spam to show how unfair the casino is and it looks more like an attack from fellow signature campaign users. I have seen a lot of them are from Stake signature campaign. They are not providing any proofs but they are constantly posting scams without any evidence.

[Haunebu]

Brother, can you submit all your proofs to support your claims and accusations? You being in a loss of $20 is making an accusation which you should understand that it is a small amount. Having said that do not woof! if you do not show proof that you got jacked, I think you are not sharing what it is required to support your topic.

Firstly, I am not your brother dumdum. Secondly, I didn't provide any proof because it's a waste of time and effort(Small Amount) for me and anyone with a half-decent brain would most probably do the same.

You really need to try a lot harder if you wish to support the site that you are advertising more effectively within this forum. Think hard!

[AbuBhakar]

Does the amount have to be large before they request KYC verification to be completed?

Have you forgotten the ToS you agreed to?

You should verify your account and if it’s not approved after the submission, then you can call them names.

Jeez. Do you even realise what you are saying? I guess you are one of those people who is perfectly fine with submitting KYC for such small amounts, but many gamblers including me don't bother with such crap.

I have submitted KYC in several sites over time where the amounts involved were big which was a reasonable deal. Think!

There’s no need to be mad at him. He is just stating the reality stated on ToS but I perfectly agree with you when it comes to KYC. I will not bother to submit KYC if the amount involved is just damn low since I only play small amount on casino that I’m just testing while I done KYC on my main casino that I play huge bankroll.

It’s really odd that you are required to do KYC with 20$. Unless you done some shady activity that might implicate violations then this KYC will be justified.

[Odusko]

Hello. I've encountered an issue on BC.GAME. My account was blocked supposedly for some violation. I don't know what to do. I wrote to them via email, and their response is shown in the screenshot below.

https://img001.prntscr.com/file/img001/u2oNN4pwTP-W6cdmVKpn-Q.png

I've seen your thread on this issue and already commented there, but to add a few things I forgot to mention on that my comment, I will have to say that there are different ways or types of violation rather, and bc.game should have told you exactly what you violated, and as much as I've trusted this casino after they were able to redeem their reputation from some issues they had with some users previously, I would have to say that it's quite sketchy for them not to have told you exactly what you did that made them block your account.

And again, what I have to say is, get them to tell you exactly what you did, but if they can't, then open a scam accusation against them, use the scam accusation board for this, specially if you have a balance on the account that you don't want to lose.

Some of those support agents won't tell you what the level and type of violations that the gambler have committed and in most cases that results into this kind of public outcry is based on the fact that the gambler is left in the dark to figure out what they offense are to lead to they accounts being blocked since the support won't mentioned that only to tell that you violated the rules, but it will be of significant help if the casinos agents can at least let the gambler know what they offense are by highlighting those rules that they have violated in other to save us that stress of having to discuss this kind of topics in the future.
BC.game is a big casino and should have known better because any small mistake can lead to fuds about the casino and that could affect their reputations in some ways, between I think the ops should drop a comment and complain directly to the forum representative of BC game to see what their own reaction will be and come back to update us here to know further what going on with this case.

[pakhitheboss]

Brother, can you submit all your proofs to support your claims and accusations? You being in a loss of $20 is making an accusation which you should understand that it is a small amount. Having said that do not woof! if you do not show proof that you got jacked, I think you are not sharing what it is required to support your topic.

Firstly, I am not your brother dumdum. Secondly, I didn't provide any proof because it's a waste of time and effort(Small Amount) for me and anyone with a half-decent brain would most probably do the same.

You really need to try a lot harder if you wish to support the site that you are advertising more effectively within this forum. Think hard!

Okay will not call you brother and I do not want to start a spat here. What I said to you is justified as you are on a forum known for anonymity it is hard to trust a claim from someone who does not have any trust rating. Either you provide proof of what has happened to you or stop creating fake allegations that you have been doing on the main thread and the other thread. Without proof, you are spamming threads, which I do not think is required if you are least bothered by the amount you lost. I personally, want to know why a casino like BC would be indulging in robbing you for a small amount.

[Ojima-ojo]

He mentioned that the account was banned for violating BC.game rules, so for sure the support are not going to give this dude any more listening ears since it clear that he is under purnishment, I think he need to move on and try some other casinos.


Rules are rules, and once violated, no going back regardless of how much of your money that is trap in that account, is your fault so just face it, let not pretend to be victimised when we indeed committed a crime against a platform.

I missed that but then since it a violation ban why is the ops creating this thread, because if the BC.games team already responded to him, that he violated their rule, it make no more sense coming out to create a fud around the whole issue, although he may think since the support did not point out the rules he broke to him, that makes him thinks that the casino is playing a trick to conceal his money in the account.


But for avoidance of doubt, I think it is appropriate for casino to always highlights gambler's offenses for them and letting them know when and what they offenses are.

[pakhitheboss]

I missed that but then since it a violation ban why is the ops creating this thread, because if the BC.games team already responded to him, that he violated their rule, it make no more sense coming out to create a fud around the whole issue, although he may think since the support did not point out the rules he broke to him, that makes him thinks that the casino is playing a trick to conceal his money in the account.


But for avoidance of doubt, I think it is appropriate for casino to always highlights gambler's offenses for them and letting them know when and what they offenses are.

Didn't you see a lot of other gambling signature campaign members suddenly coming out in support and some for no reason without any proof? This is how a defaming is done of a casino that is trying to establish itself in a business that it very competitive. I somehow do not understand that if a user tries to manipulate the casino system with various software tools how much integrity they have in themselves to come up with those allegations. The casino will never give the reason and neither will the person who was banned as those secrets will only give more of such individuals to exploit the weak areas of the casino.

[Numeral]

But for avoidance of doubt, I think it is appropriate for casino to always highlights gambler's offenses for them and letting them know when and what they offenses are.

Yes, that judgment is sound. Just maybe there may not be enough staff to communicate something to every gambler personally. In any case, some offenses can be monitored in an automated mode. And additionally send notifications if such misbehaviors are identified.

[notocactus]

Didn't you see a lot of other gambling signature campaign members suddenly coming out in support and some for no reason without any proof?

Without proof, and if it pops out from newbies, it is less likely a valid accusation. I am not biased with newbies but they must include enough proofs in their accusations. If not, I assume their accusations are invalid before they are able to add more evidences.

I somehow do not understand that if a user tries to manipulate the casino system with various software tools how much integrity they have in themselves to come up with those allegations.

They probably thought that they won't lose anything and maybe they actually succeed with their attempts to abuse casino, exploit holes in games, won big, withdrawn one or few times before the casino detected potential serious things and started to investigate more carefully.

The casino will never give the reason and neither will the person who was banned as those secrets will only give more of such individuals to exploit the weak areas of the casino.

They have Terms of Service that surely are intolerant to any cheating at their business and have full rights to take action against these fraudulent activities. Therefore, if it's an abused case, the user can give up to avoid wasting time for complaining after successful a few times and got some money out of the platform.

[MFreM]

snip

Before I became a 'newbie', I was a long-time lurker, in read-only mode, browsing this forum to find new casinos and check them out. The very reason I registered was to post in this very topic, as I had no other way to resolve my issue but to go public somewhere. As I mentioned before, the support team essentially ignores me, and there is no regulatory body for offshore casinos to turn to.

This is the thing I hate most about offshore casinos: they can do absolutely anything, and there is no way to hold them accountable. Their ToS states that they are not liable for anything, they reserve the right to ban anyone, confiscate funds, and do whatever they want. The only reason they don't just run off with everyone's money is that they make more money by not doing so. They are a business, after all. However, if they were to run off, they would face absolutely no consequences. In such a poorly regulated environment, adhering to the ToS is more of a goodwill gesture than a rule. Unfortunately, no respectable gambling authority allows crypto payments or gives licenses to crypto casinos yet, so it's either fiat or risking this.

I have no interest in your banner campaign because, you know, I have a far bigger issue right now. I might be too naive, but it never even crossed my mind that I could be viewed as a malicious actor throwing fake accusations, outright lies, or attacking someone's favorite, perfect casino just so they lose some forum promotion campaign. In my opinion, this is an insanely paranoid way of thinking, and I really hope this is not the norm.

You are right that I did not provide proof and the lack of it hurts my credibility. Though I am not sure what would suffice as proof. Perhaps I could anonymize and show my emails with the support. In hindsight, I should have already included them. I will make sure to get around to it soon. Until then, please lets imagine a world in which what I wrote previously is true. In that purely hypothetical scenario, what would you do in my place?