Roobet.com | Crypto’s Fastest Growing Casino 🦘

[UserU]

Support channels does not need for roobet because the live support is always active and also  those channels you are asking is only used for the event updates and not for anything asked about the problem over the site.

Meh, that guy was just shilling his own site. Thank God the mods have removed his shameless plugs.

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[ryzaadit]

-snip-

Now, let's talk from customer service side.

I working on some projects in customer service. IMO, handling a case on social is not a good way + really messed up because you can't make a folder for every case we receive. In email & ticket service handling, we have some folder category so it's really helpful to handle case by case. Can we know to stop this stupid discussion? let's stop this topic and back to original topic about roobet & gamble.

I hope after my post, everything is clear.

[Oilacris]

-snip-

Now, let's talk from customer service side.

I working on some projects in customer service. IMO, handling a case on social is not a good way + really messed up because you can't make a folder for every case we receive. In email & ticket service handling, we have some folder category so it's really helpful to handle case by case. Can we know to stop this stupid discussion? let's stop this topic and back to original topic about roobet & gamble.

I hope after my post, everything is clear.

You know people would really tackle out everything whenever they do see an issue so thats why its isnt surprising that these discussions would really took place.It doesnt matter or its none of our business on how they

do handle out those things because they arent that dumb on running a business without having those kind of considerations.Thanks for sharing up your experience which could might have be the reason as well

thats why they do took up so long when it comes on the issue of responsiveness in regarding this matter.

[goaldigger]

-snip-

Now, let's talk from customer service side.

I working on some projects in customer service. IMO, handling a case on social is not a good way + really messed up because you can't make a folder for every case we receive. In email & ticket service handling, we have some folder category so it's really helpful to handle case by case. Can we know to stop this stupid discussion? let's stop this topic and back to original topic about roobet & gamble.

I hope after my post, everything is clear.

I guess they are talking about Roobet customer service and that’s also related to this thread so its fine and since there’s no admin here to discuss such problem, we the users are helping each other. If they see problem with Roobet, they can really raise that here and make it a topic. Customer service is very important, it should be more organize to help gamblers raise their problem easily.

[rhomelmabini]

Roobet Papa here hahaha Slots my fev all the time at roobet. Roobet must bring more levels

What do you mean by "bring more levels"? I can't seem to comprehend what you're trying to emphasize but just a guess I think you're referring into more games?

Customer service is very important, it should be more organize to help gamblers raise their problem easily.

They should probably hear the voice of the community in regards to their concerns as it's more crucial on some extent. They should even get a ticket system for this, there are some people that can do this job and with the income they get it will not be that hurt I guess.

[nomercy33]

Yup absolutely I was mean it ahhaahha  high level games as the one at another site paid 3m$ on win 

[Eureka_07]

Roobet Papa here hahaha Slots my fev all the time at roobet. Roobet must bring more levels

What do you mean by "bring more levels"? I can't seem to comprehend what you're trying to emphasize but just a guess I think you're referring into more games?
<snip>

Based from what he said, I'm guessing that what he mwant for those "more levels" is Roobet should  add more games(slots probably) that pays larger than those currently listed slots on Roobet. From what I know, those high paying slots are those slats that has really high volatility. I don't see any slots paid three million dollars tho. He probably also is referring to live games that pays huge.

[Lacroixla]

anybody know what odds provider roobet is using for their sportsbook? i tried to ask the mods and nobody replies.

[samcrypto]

Roobet Papa here hahaha Slots my fev all the time at roobet. Roobet must bring more levels

What do you mean by "bring more levels"? I can't seem to comprehend what you're trying to emphasize but just a guess I think you're referring into more games?
<snip>

Based from what he said, I'm guessing that what he mwant for those "more levels" is Roobet should  add more games(slots probably) that pays larger than those currently listed slots on Roobet. From what I know, those high paying slots are those slats that has really high volatility. I don't see any slots paid three million dollars tho. He probably also is referring to live games that pays huge.

Lot’s of slots games already in Roobet, I’m wondering if that player already played most of the slots game in Roobet. Well, we can’t really know what’s bring more levels if he can’t tell us, this is just a pure speculation. Maybe, its better to introduce a new kind of game than to add more slots games because the slots on Roobet is already enough to choose with, more lives games are more likely to happen.

[rhomelmabini]

Roobet Papa here hahaha Slots my fev all the time at roobet. Roobet must bring more levels

What do you mean by "bring more levels"? I can't seem to comprehend what you're trying to emphasize but just a guess I think you're referring into more games?
<snip>

Based from what he said, I'm guessing that what he mwant for those "more levels" is Roobet should  add more games(slots probably) that pays larger than those currently listed slots on Roobet. From what I know, those high paying slots are those slats that has really high volatility. I don't see any slots paid three million dollars tho. He probably also is referring to live games that pays huge.

Lot’s of slots games already in Roobet, I’m wondering if that player already played most of the slots game in Roobet. Well, we can’t really know what’s bring more levels if he can’t tell us, this is just a pure speculation. Maybe, its better to introduce a new kind of game than to add more slots games because the slots on Roobet is already enough to choose with, more lives games are more likely to happen.

I love to see new kind of games instead of adding a new slot game, a new live game will likely be more fine to me as I've been eyeing that for a while but looks like the sports betting side was enough for now and I'm enjoying it. Roobet is continuing to improve and brings more excitement than ever and they still have that extensive promotion mania and I think a few games to be added on the site is something they can pull off.

[goaldigger]

Roobet Papa here hahaha Slots my fev all the time at roobet. Roobet must bring more levels

What do you mean by "bring more levels"? I can't seem to comprehend what you're trying to emphasize but just a guess I think you're referring into more games?
<snip>

Based from what he said, I'm guessing that what he mwant for those "more levels" is Roobet should  add more games(slots probably) that pays larger than those currently listed slots on Roobet. From what I know, those high paying slots are those slats that has really high volatility. I don't see any slots paid three million dollars tho. He probably also is referring to live games that pays huge.

Lot’s of slots games already in Roobet, I’m wondering if that player already played most of the slots game in Roobet. Well, we can’t really know what’s bring more levels if he can’t tell us, this is just a pure speculation. Maybe, its better to introduce a new kind of game than to add more slots games because the slots on Roobet is already enough to choose with, more lives games are more likely to happen.

I love to see new kind of games instead of adding a new slot game, a new live game will likely be more fine to me as I've been eyeing that for a while but looks like the sports betting side was enough for now and I'm enjoying it. Roobet is continuing to improve and brings more excitement than ever and they still have that extensive promotion mania and I think a few games to be added on the site is something they can pull off.

More options the better, just like the other gambling sites who keeps on innovating and introducing a new way to gamble. I also see a lot of slots games on Roobet already though of course you can’y play everything because of the restrictions nevertheless, that’s already enough to play. Roobet is good in marketing but not that active in terms of innovating, I wish to see new games as well.

[TinaK]

Roobet Papa here hahaha Slots my fev all the time at roobet. Roobet must bring more levels

What do you mean by "bring more levels"? I can't seem to comprehend what you're trying to emphasize but just a guess I think you're referring into more games?
<snip>

Based from what he said, I'm guessing that what he mwant for those "more levels" is Roobet should  add more games(slots probably) that pays larger than those currently listed slots on Roobet. From what I know, those high paying slots are those slats that has really high volatility. I don't see any slots paid three million dollars tho. He probably also is referring to live games that pays huge.

I have an account on Roobet long a few months ago and I never expected that they had grown too much and had a game a lot and I think that is what means that we are quoted above. But sad to say when I was comeback it required me a KYC verification which is I am thinking to proceed or not.
Before I have more fun on a crash game which is more exciting and thrilling when you will waiting when it will crash before you will pull out your profit. But now, Roobet has many games that you can choose from.

[khaled0111]

But sad to say when I was comeback it required me a KYC verification which is I am thinking to proceed or not.

Identity confirmation became mandatory on Roobet like six months ago. You won't be able to access the website or use any of its services without completing it.
But most likely you will be only requested to complete the level 1 verification which is a basic one. You need to supply basic information but no need to upload any documents.

[vv181]

anybody know what odds provider roobet is using for their sportsbook? i tried to ask the mods and nobody replies.

I'm not aware of it. The only thing I can find on the terms and condition sportsbook page is it referrer to as "The Betting company". I believe to know the exact information you need to ask their support center about it, or try to ask it on the live chat, they are pretty responsive regarding of the chat.

[onecall123]

I have played almost every single slot at roobet. I won more then you can think... But then I goes to a scame worthy site named Duckdice.io I lost 21btc theire and at the end they scamed me. That's why roobet my home site Roobet never keep your withdraw awaiting for long.and Duckdice io they keep you awaiting till you cancel it again and bust.

First of all, this is not the right place to express your frustration. But I'm a bit confused about your claims regarding Duckdice.io, as you mentioned 21BTC being lost. While in reading your post regarding the scam allegations about this particular site, I find a lack of smooth representation. I hope you receive justice. Yeah! Roobet is something I enjoy playing in my spare time, and I agree with your statement about it.

[aysg76]

Mostly the basic questions are assigned with the bot and then a ticket is generated on which the technical team work and try to resolve it having the contact with the client who has raised the ticket.But yes bots are helpful but the main point of contacting the team is to have real support to make clarifications and that's why most of the casino have support team dedicated to this work.

Let's not call it bots because it is not technically a "bot". It is just a categorizer at the very best case, however it does work a lot. I had something like that in the job I worked before and the company I worked for basically got their workload cut short by 50% in a single day after that was introduced.

People basically typed in their questions and it allowed them to see what the similar situations are from FAQ and read it and give up with the ticket because they read it from the FAQ and so forth. Even the people who end up still sending a ticket got faster response because it just send it to the right department and it was still a very quicker version of support.

They are definitely reducing the workload and also job cutting is done with the introduction of these bots but yes they can send tickets to the right team like any technical issues will be handled by the department and so on and all these is categorised at first level by bots only and can answer the users with some base questions as they have been coded with to respond.

[dunfida]

Mostly the basic questions are assigned with the bot and then a ticket is generated on which the technical team work and try to resolve it having the contact with the client who has raised the ticket.But yes bots are helpful but the main point of contacting the team is to have real support to make clarifications and that's why most of the casino have support team dedicated to this work.

Let's not call it bots because it is not technically a "bot". It is just a categorizer at the very best case, however it does work a lot. I had something like that in the job I worked before and the company I worked for basically got their workload cut short by 50% in a single day after that was introduced.

People basically typed in their questions and it allowed them to see what the similar situations are from FAQ and read it and give up with the ticket because they read it from the FAQ and so forth. Even the people who end up still sending a ticket got faster response because it just send it to the right department and it was still a very quicker version of support.

They are definitely reducing the workload and also job cutting is done with the introduction of these bots but yes they can send tickets to the right team like any technical issues will be handled by the department and so on and all these is categorised at first level by bots only and can answer the users with some base questions as they have been coded with to respond.

Common questions with having common answers would surely be able to handle out with those bot responses but on things which are out of scope or in limitation for a bot to answer then this is the time you would

really be sending out support tickets which its just understandable for you to be done.In regards of workload and cost cutting then i dont really see for them to have that kind of problem.
They are profitable and they wouldnt really just ignore this very important aspect to retain on being a good and responsive casino.

[dezoel]

I have played almost every single slot at roobet. I won more then you can think... But then I goes to a scame worthy site named Duckdice.io I lost 21btc theire and at the end they scamed me. That's why roobet my home site Roobet never keep your withdraw awaiting for long.and Duckdice io they keep you awaiting till you cancel it again and bust.

First of all, this is not the right place to express your frustration. But I'm a bit confused about your claims regarding Duckdice.io, as you mentioned 21BTC being lost. While in reading your post regarding the scam allegations about this particular site, I find a lack of smooth representation. I hope you receive justice. Yeah! Roobet is something I enjoy playing in my spare time, and I agree with your statement about it.

It is never really cool to bash another website in a topic of another website. I mean even while you are right or wrong, that is just not how it works. If you have complaint about a casino, you write it under that casino if you want to. However, I agree with Roobet being one of the top ones right now, of course I have 3 other places that I would definitely suggest and vouch for, I am not going to write their names here because we also do not promote other casinos in a casinos topic neither.

However, the fact is that Roobet is one of the rare places in the whole crypto world that I would vouch for without worrying at all and know that it will not scam anyone is a proof that how awesome this place became.

[Johnyz]

I have played almost every single slot at roobet. I won more then you can think... But then I goes to a scame worthy site named Duckdice.io I lost 21btc theire and at the end they scamed me. That's why roobet my home site Roobet never keep your withdraw awaiting for long.and Duckdice io they keep you awaiting till you cancel it again and bust.

First of all, this is not the right place to express your frustration. But I'm a bit confused about your claims regarding Duckdice.io, as you mentioned 21BTC being lost. While in reading your post regarding the scam allegations about this particular site, I find a lack of smooth representation. I hope you receive justice. Yeah! Roobet is something I enjoy playing in my spare time, and I agree with your statement about it.

It is never really cool to bash another website in a topic of another website. I mean even while you are right or wrong, that is just not how it works. If you have complaint about a casino, you write it under that casino if you want to. However, I agree with Roobet being one of the top ones right now, of course I have 3 other places that I would definitely suggest and vouch for, I am not going to write their names here because we also do not promote other casinos in a casinos topic neither.

However, the fact is that Roobet is one of the rare places in the whole crypto world that I would vouch for without worrying at all and know that it will not scam anyone is a proof that how awesome this place became.

Not the right place to talk about bad experiences since we are all here for Roobet updates and concerns so technically people should avoid posting any off topic and show some respect on this thread.

Well, this is also the reason why I choose to play on Roobet, they are secured and one of the best crypto gambling site today, I will also recommend this site to my friends.

[decodx]

I have played almost every single slot at roobet. I won more then you can think... But then I goes to a scame worthy site named Duckdice.io I lost 21btc theire and at the end they scamed me. That's why roobet my home site Roobet never keep your withdraw awaiting for long.and Duckdice io they keep you awaiting till you cancel it again and bust.

First of all, this is not the right place to express your frustration. But I'm a bit confused about your claims regarding Duckdice.io, as you mentioned 21BTC being lost...

I agree. This is not the right place to talk about other sites. We all have our favorites, but we shouldn't promote them (or bash them) on this forum unless it is in the right topic. We have a signature space for that.

But do we really believe in this user's reliability? I mean, 21 BTC? That was a lot of money even five years ago. However, there is no proper scam accusation, no proof... nothing. He just spammed the same crap on multiple threads.