[ESHOP launched] Trezor: Bitcoin hardware wallet

[icopress]

Forgive me if my question may seem stupid to someone .... the problem is of the following nature. 

For about half a year I did not use the Hardware Wallet of the first model, but just recently I tried to enter it, but my attempts were unsuccessful.

1. When the cable is connected, the screen with the Trezor logo lights up, then by pressing the keys, a phrase appears in the spirit of "Do you want to block the device? Yes / No. In general, nothing else happens.

2. Neither suite.trezor nor trezor bridge recognizes the device (I tried at least three different cables). In this case, all three cables supply power to the device and the logo is displayed.

[1715407467]

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[1715407467]

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[dkbit98]

For about half a year I did not use the Hardware Wallet of the first model, but just recently I tried to enter it, but my attempts were unsuccessful.

If I understand correctly you own Trezor ONE hardware wallet, right?
First thing I would suggest is to uninstall and reinstall latest version of Trezor Suite app with bridge, and install it again from scratch to see if this fixes your problem.
Than you can also connect Trezor with other third party wallets like Electrum or Sparrow and see if Trezor works with them.
Try with this first and let me know what happens next.

1. When the cable is connected, the screen with the Trezor logo lights up, then by pressing the keys, a phrase appears in the spirit of "Do you want to block the device? Yes / No. In general, nothing else happens.

I don't remember ever noticing message like this...

Trezor supported operating systems are Linux, MacOS (version 10.13 and higher) and Windows (version 10 or newer), so make sure you have that updated as well.

PS
I hope you have seed phrase backup safe on your paper.

[Pmalek]

1. When the cable is connected, the screen with the Trezor logo lights up, then by pressing the keys, a phrase appears in the spirit of "Do you want to block the device? Yes / No. In general, nothing else happens.

It's interesting that googling that error message in connection with the term 'Trezor' doesn't return anything useful. It's like no one else has seen and reported it before.

I can't imagine it's an outdated firmware. Do you have a different computer you could connect your Trezor to just to see if the same error appears?
The standard recommendations for those things would be trying different USB ports and connecting the device directly to the port and not via a USB hub.