ANTMINER S3+ Discussion and Support Thread

[pekatete]

My brand new S3+ (batch 10 I believe) was running great until an hour ago when I changed one of the pool settings.   Since that re-start neither of my boards show up.  Its on its own power supply (EVGA 650).

HELP!  Is it dead?  How?  What can I do?  I lowered the frequency, took off the cover and checked all the connections.  nothing.

was DHCP checked or unchecked?
Use advanced IP scanner (PC) to see its IP address.

He does not need to scan for the IP as he can clearly log into the webUI.
Simply check your network settings and ensure you have it set to DHCP (as Biodom suggests), if not set it as such and then Save & Apply.

[patriotminer76]

How will resetting he network help?  I can connect fine.  Everything was working fine.

Yes it is brand new AND I believe was from batch 10.  I received it from a vendor who shipped mid November.  Was that 10?  Regardless it was new and using whatever firmware it shipped with.

ALL I did was remove a pool and save/apply.  Nothing more.

Please help.

[pekatete]

How will resetting he network help?  I can connect fine.  Everything was working fine.

Yes it is brand new AND I believe was from batch 10.  I received it from a vendor who shipped mid November.  Was that 10?  Regardless it was new and using whatever firmware it shipped with.

ALL I did was remove a pool and save/apply.  Nothing more.

Please help.

There is certainly something else that you did, otherwise, it'd be showing the pool details in the screenshot you posted even though the pool was dead. But you'll get a blank status screen if it can not connect to the internet. And that, ma dear friend, is why we advised you to look at the network settings!
EDIT: And before you ask, YES it has been known that the S3 set to static IP can fail to connect, there's a simple explanation for that, but that is for another day, simply ensure it is on DHCP!

[ATCkit]

I flashed the firmware on all my S3s yesterday to the Nov 24th release (antMiner_S320141126.bin). It created problems like someone else mentioned above.

So i decided to flash them to the October release (antMiner_S320141024.bin). All except one completed the process. It just kept saying flashing for about 30 minutes....like it had stalled.

I tried to re-connect to it using the static address I've been using for 2 months. I got this message: " This webpage is not available".

So i used the reset button and connected it directly to my PC. When I tried to connect to the original IP address (192.168.1.99), I got: "This webpage is not available".

long story short, it seems my computer and router can not see the miner anymore. Also, The green light for the internet connection only comes on for a second after turning on the miner. I also noticed that only the red light blinks. None of the other LED lights come on.

Did the november firmware release (antMiner_S320141126.bin) kill my miner?

Pls help!  

EDIT: I also tried using an IP scanner to try to find that miner in case its IP address had changed. The IP scanner showed all my other devices  but also reported that  there was a dead device.

Anyone got any ideas how to connect to miner that can't be reset?

[pekatete]

I flashed the firmware on all my S3s yesterday to the Nov 24th release (antMiner_S320141126.bin). It created problems like someone else mentioned above.

So i decided to flash them to the October release (antMiner_S320141024.bin). All except one completed the process. It just kept saying flashing for about 30 minutes....like it had stalled.

I tried to re-connect to it using the static address I've been using for 2 months. I got this message: " This webpage is not available".

So i used the reset button and connected it directly to my PC. When I tried to connect to the original IP address (192.168.1.99), I got: "This webpage is not available".

long story short, it seems my computer and router can not see the miner anymore. Also, The green light for the internet connection only comes on for a second after turning on the miner. I also noticed that only the red light blinks. None of the other LED lights come on.

Did the november firmware release (antMiner_S320141126.bin) kill my miner?

Pls help!  

EDIT: I also tried using an IP scanner to try to find that miner in case its IP address had changed. The IP scanner showed all my other devices  but also reported that  there was a dead device.

Anyone got any ideas how to connect to miner that can't be reset?

1. Switch off the troublesome unit.
2. Ensure you do not have any other rig / computer connected to your network with the default IP
3. Switch on the troublesome unit and load the default IP

If that fails, then you have most probably bricked your control board during the reflash.

[ATCkit]

Thx. Tried that already. no luck tho.

Sorry, what does "bricked your control board" mean?

Since it's Bitmain's fault, i should be able to do an RMA- right?

[patriotminer76]

Yes it is dhcp, yes it is getting the address from dhcp.

I can even ping , nslookup and tracert from the diagnostics page.

Uptime: 0h 4m 28s
MAC-Address: 20:59:A0:CA:3B:B0
RX: 200.01 KB (1438 Pkts.)
TX: 239.70 KB (691 Pkts.)
IPv4: 192.168.1.99/24

other things to try?

[ATCkit]

Yes it is dhcp, yes it is getting the address from dhcp.

I can even ping , nslookup and tracert from the diagnostics page.

Uptime: 0h 4m 28s
MAC-Address: 20:59:A0:CA:3B:B0
RX: 200.01 KB (1438 Pkts.)
TX: 239.70 KB (691 Pkts.)
IPv4: 192.168.1.99/24

other things to try?

On the Miner configuration page, maybe try adding in your 3 pools again?

[pekatete]

Yes it is dhcp, yes it is getting the address from dhcp.

I can even ping , nslookup and tracert from the diagnostics page.

Uptime: 0h 4m 28s
MAC-Address: 20:59:A0:CA:3B:B0
RX: 200.01 KB (1438 Pkts.)
TX: 239.70 KB (691 Pkts.)
IPv4: 192.168.1.99/24

other things to try?

Now try starting cgminer manually via the System -> Start Up tab (click on start in the cgminer row thn browse back to the status page and see)

[patriotminer76]

the fields are not blank.  I removed one pool, leaving 2.  I added back in a third to humor you.  Nothing different.

[pekatete]

Thx. Tried that already. no luck tho.

Sorry, what does "bricked your control board" mean?

Since it's Bitmain's fault, i should be able to do an RMA- right?

Bricked as in your control board is (probably) like a brick now .... can't work ... dead .... un-repairable ... things like that.
Not sure whether it is bitmain's fault ..... but you;ll have to hear from thm for that.

[pekatete]

the fields are not blank.  I removed one pool, leaving 2.  I added back in a third to humor you.  Nothing different.

You must be in a tight spot ... adding back your 3rd pool sure is not funny if you are not earning!

[charles2k]

Bought 17 units S3+ (all with November firmware). Almost all units very often slowing down to around 30-50Ghash, so average hashrate is much lower than 453GHash.
Also it seems that units are not new unlike previous deliveries, dust inside, sometimes scratches on the top...

I am not satisfied.

What is interesting - that PCB inside are much different (green, other capacitors) than PCB in units purchased in September (blue).

Whoa! Did you buy those directly from Bitmain? If so, looks like they are offloading some of the units they had up in their hosting facility.
PS. Just downgrade the firmware to the October one and you should be good to go. The fixes flying around (with your 17 units) will just give you more head-aches.

Yes, directly from Bitmain... originally packed, but they seem slightly used.
Previous order in September (german distributor) were all new units.

[potatoho]

Just fired up an S3+ today which came with the antMiner_S320141126.bin and as prior posts indicate it would stop hashing (~47Gh) after a few hours. I thought it was bad hardware, but I had also upgraded 5 other S3 & S3+ today to the same firmware and they each began doing the same thing.

Uploaded antMiner_S320141024.bin and things are pretty normal.

[aarons6]

My brand new S3+ (batch 10 I believe) was running great until an hour ago when I changed one of the pool settings.   Since that re-start neither of my boards show up.  Its on its own power supply (EVGA 650).

HELP!  Is it dead?  How?  What can I do?  I lowered the frequency, took off the cover and checked all the connections.  nothing.

this happened to me once.. it was my DNS settings..

i had it set to the router, 192.168.1.1 but when i changed it to googles public dns 8.8.8.8 they started working again.

[xianglei.xue]

My brand new S3+ (batch 10 I believe) was running great until an hour ago when I changed one of the pool settings.   Since that re-start neither of my boards show up.  Its on its own power supply (EVGA 650).

HELP!  Is it dead?  How?  What can I do?  I lowered the frequency, took off the cover and checked all the connections.  nothing.

http://patriotpunks.com/images/s3kaput.png

this happened to me once.. it was my DNS settings..

i had it set to the router, 192.168.1.1 but when i changed it to googles public dns 8.8.8.8 they started working again.

Can update new firmware, then recover factory setting throught recover's key. Finnally restart miner throught power off and on.

[BITMAIN_XLXUE]

I flashed the firmware on all my S3s yesterday to the Nov 24th release (antMiner_S320141126.bin). It created problems like someone else mentioned above.

So i decided to flash them to the October release (antMiner_S320141024.bin). All except one completed the process. It just kept saying flashing for about 30 minutes....like it had stalled.

I tried to re-connect to it using the static address I've been using for 2 months. I got this message: " This webpage is not available".

So i used the reset button and connected it directly to my PC. When I tried to connect to the original IP address (192.168.1.99), I got: "This webpage is not available".

long story short, it seems my computer and router can not see the miner anymore. Also, The green light for the internet connection only comes on for a second after turning on the miner. I also noticed that only the red light blinks. None of the other LED lights come on.

Did the november firmware release (antMiner_S320141126.bin) kill my miner?

Pls help!  

EDIT: I also tried using an IP scanner to try to find that miner in case its IP address had changed. The IP scanner showed all my other devices  but also reported that  there was a dead device.

Anyone got any ideas how to connect to miner that can't be reset?

antMiner_S320141126.bin don't surpport adjust voltage. Hash board's power maybe cut off when you over clock.

[cathoderay]

antMiner_S320141126.bin don't surpport adjust voltage. Hash board's power maybe cut off when you over clock.

antMiner_S320141126.bin doesn't support anything at all - it is broken. Read all the reports about it.

Remove it from your download site - then release a properly tested firmware that works!

[BITMAIN_XLXUE]

antMiner_S320141126.bin don't surpport adjust voltage. Hash board's power maybe cut off when you over clock.

antMiner_S320141126.bin doesn't support anything at all - it is broken. Read all the reports about it.

Remove it from your download site - then release a properly tested firmware that works!

Now miner hardware modified, I want know your hash board's num. Can you help me? Thanks.

[cdjbolton]

Thanks i will wait a couple more days and if no luck i will try those emails above, And i couldn't agree more about the way that answer came across, as i have only come one here to try and get some support, I would understand if these were free or used products. I only wanted a resolution.

I have to say it because although it should be pretty obvious, it keeps happening. People email the same problem in via 10 different places, 3x each. Then no one can action anything because its impossible to track if its been actioned already or who should then deal with the case. There's a unified ticket system being developed but its still possible to spam it. If you have a problem, contact one person via one method and it will get sorted. In your case, the UK location is overseen by Yoshi's team.

Thank you Dogie for the heads up, Sorry for coming across as pestering, I just didn't want to be forgotten about.

I have emailed Yoshi and forwarded him the email thread i have been having with support.

Thanks again - Fingers crossed it gets sorted before Christmas.