HASHNEST Discussion and Support Thread

[chunkyjunkie]

Hello miners, this is my first thread here and I decided to write finally because of recent actions by Bitmain team and miners reactions in chats.

I know that recently (5th of March 2015) Hashnest has made a website changeover which led to some coding pitfalls in the front end and experienced S3 cloud account earnings miscalculations, as one of my friends runs it and has reported miscalculations, nevertheless Hashnest team has kept its promise and refunded the miscalculated earnings/maintenance of Bitcoins. I personally hold a blend of S4 and S5 therefore I really did not experience any downside of the changeover.

Unexpectedly on the 11th of March 2015 all of us who are on Hashnest received an email saying that the network might or has been compromised by DDoS attackers and that the company has initiated to take strategic steps to protect its users from the compromise and establish a security layer. There was a level of uncertainty and doubt weather it was held true, but after seeing that the company has started to implement CloudFlare protection layer to their services made the points clearer that something is being done about it, the question arose in me, exactly when it would get done? I nervously monitored with my mate https://www.antpool.com/poolStats.htm pool and block mining performance stats and correlated that with the recently low luck which reached its low of 57%. Also we took a peek preview in https://blockchain.info/pools?timespan=24hrs and saw that at one point during the day the AntPool went to 8% market share, compared to what it originally was around 15% few days ago.

Then in order to find out more what I decided was that I called customer service help desk directly to find out what the situation is at present time with the outage and the technical issues Hashnest had ran into. An American service representative Joe answered to all my questions regarding the outage due to the facts described above, also there was a network failure as Hashnest has got miners in multiple locations, in the US, Europe and China. We all logically know that all pool works in a network as a chain and if there is an outage somewhere then we will experience an overall hashrate drop. Thankfully that is being fixed. And my point here is that I am glad that there was somebody to take my call and answer my investor related questions. I give credit to Joe.

Now at the time of writing 12th of March 2015 the front-end protection layer has been implemented (good): http://prntscr.com/6fp49s
The Antpool's hashrate distribution percentage has gone up by 2% from 8% to 10% in few hours (good): http://prntscr.com/6fp4js
And the duration of getting a block has beneficially reduced, and the Antpool's hashrate has gone up getting closer to the original speed of 60 PH/s (good): http://prntscr.com/6fp6s1
Lastly, after fixing the reported network attack and failure, the Antpool's luck has skyrocketed from lowest experienced during outage 57% to cosmic 178% (good): http://prntscr.com/6fp78c

WHAT I WANT TO SAY HERE IS NEVER PANIC, ALWAYS LOOK AT STATISTICS, COMPARE MULTIPLE SOURCES BEFORE YOU MAKE ANY JUDGEMENTS. I GET NERVOUS TOO, BECAUSE IT IS MY MONEY THERE, MY FRIEND HAS MONEY THERE, HOWEVER KEEP CALM AND LET THE ENGINEERS DO THE JOB AND SORT OUT THE SYSTEM.

p.s. I believe in Hashnest because I have visited Bitcoin Expo this year, spoken with developers, monitored other cloud mining companies out of which 95% I found is scam, so my suggestion to everyone is always rely on statistics, thorough research, and credible facts, rather than "free cookie today, no wallet tomorrow". Good luck mining!

Thanks for sharing.

Bitmain is one of the few companies I trust, but all of them make me nervous. 
Coinbase and cryptsy are about the only other 2 I have any trust in as well.

[hollowtm]

When I try to buy hashes it gives me the "Failed" error, I know my pin is correct, is anyone else having this problem?

[pumawolf]

When I try to buy hashes it gives me the "Failed" error, I know my pin is correct, is anypme else having this problem?

yes , looks like we gotta wait. i have no clue whats goin on tho.

[chunkyjunkie]

When I try to buy hashes it gives me the "Failed" error, I know my pin is correct, is anyone else having this problem?

Yes, I got the same error and wondered as well about my pin.

I tried a few times.  I then tried to use it to withdraw some btc and it worked.

So it looks like purchasing hash at the moment is giving the error even with the correct pin.

[BITMAIN_Janet]

Hello miners, this is my first thread here and I decided to write finally because of recent actions by Bitmain team and miners reactions in chats.

I know that recently (5th of March 2015) Hashnest has made a website changeover which led to some coding pitfalls in the front end and experienced S3 cloud account earnings miscalculations, as one of my friends runs it and has reported miscalculations, nevertheless Hashnest team has kept its promise and refunded the miscalculated earnings/maintenance of Bitcoins. I personally hold a blend of S4 and S5 therefore I really did not experience any downside of the changeover.

Unexpectedly on the 11th of March 2015 all of us who are on Hashnest received an email saying that the network might or has been compromised by DDoS attackers and that the company has initiated to take strategic steps to protect its users from the compromise and establish a security layer. There was a level of uncertainty and doubt weather it was held true, but after seeing that the company has started to implement CloudFlare protection layer to their services made the points clearer that something is being done about it, the question arose in me, exactly when it would get done? I nervously monitored with my mate https://www.antpool.com/poolStats.htm pool and block mining performance stats and correlated that with the recently low luck which reached its low of 57%. Also we took a peek preview in https://blockchain.info/pools?timespan=24hrs and saw that at one point during the day the AntPool went to 8% market share, compared to what it originally was around 15% few days ago.

Then in order to find out more what I decided was that I called customer service help desk directly to find out what the situation is at present time with the outage and the technical issues Hashnest had ran into. An American service representative Joe answered to all my questions regarding the outage due to the facts described above, also there was a network failure as Hashnest has got miners in multiple locations, in the US, Europe and China. We all logically know that all pool works in a network as a chain and if there is an outage somewhere then we will experience an overall hashrate drop. Thankfully that is being fixed. And my point here is that I am glad that there was somebody to take my call and answer my investor related questions. I give credit to Joe.

Now at the time of writing 12th of March 2015 the front-end protection layer has been implemented (good): http://prntscr.com/6fp49s
The Antpool's hashrate distribution percentage has gone up by 2% from 8% to 10% in few hours (good): http://prntscr.com/6fp4js
And the duration of getting a block has beneficially reduced, and the Antpool's hashrate has gone up getting closer to the original speed of 60 PH/s (good): http://prntscr.com/6fp6s1
Lastly, after fixing the reported network attack and failure, the Antpool's luck has skyrocketed from lowest experienced during outage 57% to cosmic 178% (good): http://prntscr.com/6fp78c

WHAT I WANT TO SAY HERE IS NEVER PANIC, ALWAYS LOOK AT STATISTICS, COMPARE MULTIPLE SOURCES BEFORE YOU MAKE ANY JUDGEMENTS. I GET NERVOUS TOO, BECAUSE IT IS MY MONEY THERE, MY FRIEND HAS MONEY THERE, HOWEVER KEEP CALM AND LET THE ENGINEERS DO THE JOB AND SORT OUT THE SYSTEM.

p.s. I believe in Hashnest because I have visited Bitcoin Expo this year, spoken with developers, monitored other cloud mining companies out of which 95% I found is scam, so my suggestion to everyone is always rely on statistics, thorough research, and credible facts, rather than "free cookie today, no wallet tomorrow". Good luck mining!

Thank you very much

[BITMAIN_Janet]

When I try to buy hashes it gives me the "Failed" error, I know my pin is correct, is anyone else having this problem?

It was blocked by CloudFlare, but will be back soon

[cloh76]

Nice job Bitmain/Hashnest team! 

Will 2FA be working again soon?

[pumawolf]

can we also get    2fa  as the trade pin   as an option.   not feeling the whole trade pin thing.  they can still mess around with our acts. unless theres  something special i dont no about  them trade pins.

[basedjones]

When I try to click on hash>market to buy hash power it redirects me to the homepage. Is the website having issues because of the DDos or cloudfare blocking traffic?

[BITMAIN]

HashNest is offline now for maintenance, the normal service will be resumed approximately at 5 p.m. Beijing Time (UTC+8).  Your mining payouts will not be affected.

[basedjones]

HashNest is offline now for maintenance, the normal service will be resumed approximately at 5 p.m. Beijing Time (UTC+8).  Your mining payouts will not be affected.

thanks

[ajw7989]

HashNest is offline now for maintenance, the normal service will be resumed approximately at 5 p.m. Beijing Time (UTC+8).  Your mining payouts will not be affected.

thanks for the update. Hopefully once its back it will be stable like before all these DDOS attacks

[Dilemma]

Now i can join site perfectly
good jop team
thank you

[chmick]

Hi bitmain.

just a little point .

Can you add to hash or the wallet page , a summary of ghash we have , like it was in the previous website .

like the summary in the wallet webpage , but for ghash  ?

Thanks .

[hashnest.com]

Hi bitmain.

just a little point .

Can you add to hash or the wallet page , a summary of ghash we have , like it was in the previous website .

like the summary in the wallet webpage , but for ghash  ?

Thanks .

Delivered your suggestion to R&D

[chunkyjunkie]

Has Hashnest been upgraded to stop the ddosing?

They at least have cloudflare now.

No word yet on any compensation for the downtime.  So if it goes down in the future I don't know if the 100% uptime guarantee still is valid.


Maybe someone from bitmain can comment if there will be any compensation or if they are scrapping the 100% uptime gurantee.

Edit - not that it really affects me as I have PACMIC, but the 100% uptime guarantee is something I took into consideration when I decide to buy ghs.

[cloh76]

Has Hashnest been upgraded to stop the ddosing?

Yes.  The site is now hosted through cloudflare.

[hashnest.com]

Maybe someone from bitmain can comment if there will be any compensation or if they are scrapping the 100% uptime gurantee.

Mining payouts will continue as usual and there is no need to worry about lost revenue during the period of maintenance or attempted DDoS attacks.

[cloh76]

Website is offline

Error 522 Ray ID: 1c613c5aeb8b0bc9
Connection timed out

[chmick]

Website is offline

Error 522 Ray ID: 1c613c5aeb8b0bc9
Connection timed out

not for me.

By the way, Am i the only one with the feeling than the cloudflare stuff is disturbing the bot and slowing down the market ?