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Question: would you be interested in an next generation ASIC trade up program for your ModMiner Quad?
YES
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Author Topic: High Efficiency FPGA & ASIC Bitcoin Mining Devices https://BTCFPGA.com  (Read 218101 times)
MeSarah
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October 31, 2012, 12:59:01 AM
 #1861

That's because, as I understand it, bASIC only has 1 employee. Where as BFL has 6 customer representatives, 1 office manager, 1 engineer, plus Josh and an unknown number of assemblers. BFL might have even more employees that I am unaware of.

60 GH/s BFL Single SC - Pre-Order Yours Today!
`````` Only $1299.99 - butterflylabs.com ``````
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psilan
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October 31, 2012, 01:00:12 AM
 #1862

I got a reply after 4 days today, which is fine for me since my order is in the bag. Just sorting shipping.

dip
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October 31, 2012, 01:33:12 AM
 #1863

It seems that Tom ignores any pm and mails from unwanted customers.
Wrote from different mailboxes about asic delivery, and nothing...
good job... continue ignoring people  Angry

Tom has posted on here many times to call him. He does answer the phone, sometimes not the first time.  He does answer, and he will talk to you about whatever your questions are.


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October 31, 2012, 01:34:30 AM
 #1864

Don't PM him on here though.

dip
cablepair
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October 31, 2012, 03:30:51 AM
 #1865

It seems that Tom ignores any pm and mails from unwanted customers.
Wrote from different mailboxes about asic delivery, and nothing...
good job... continue ignoring people  Angry

I try very hard to handle all customer service inquiries.

I answer phones all day long and answer about 100 emails a day.

PM's however are about last on my list of priorities

I never intentionally ignore any customer period.

If you have a question, ask it here right now - your in luck you have my attention.

and if you want to ask me privately PM me on freenode irc network
cablepair
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October 31, 2012, 03:36:38 AM
 #1866

Quote
unwanted customers.



btw: I don't think I have ever heard of a business that had "unwanted customers" Tongue

cablepair
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October 31, 2012, 03:38:46 AM
 #1867

That's because, as I understand it, bASIC only has 1 employee. Where as BFL has 6 customer representatives, 1 office manager, 1 engineer, plus Josh and an unknown number of assemblers. BFL might have even more employees that I am unaware of.

and I still have better customer service and faster response time than they do.
psilan
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October 31, 2012, 03:39:55 AM
 #1868

Lol I hear a stampeding bull coming Tom. Bad idea  Tongue

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cablepair
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October 31, 2012, 03:41:47 AM
 #1869

the truth is the truth.

Everyone knows I have much better customer service than BFL. Its common accepted knowledge at this point its not even up for debate.
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October 31, 2012, 03:48:47 AM
 #1870

btw: Psilan:

Has anyone in any of the BFL contests received their prizes yet?

Jack1Rip1BurnIt
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October 31, 2012, 03:49:12 AM
 #1871

The fact that Tom accepts phone calls is enough for me. That's why I spent most of my money on bASICs.

Successful trades with bels, misterbigg, ChrisNelson, shackleford, geniusboy91, and Isokivi.
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October 31, 2012, 03:52:00 AM
 #1872

btw: Psilan:

Has anyone in any of the BFL contests received their prizes yet?

I'm not sure sorry. I actually just won week 4, so I will definitely update when I get it. The odds of winning were higher on the BFL forums. Your thread was too long. Smiley

I won a Single, then Little SC upgrade when they are released. My sig stays out of gratitude for winning.

dip
cablepair
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October 31, 2012, 03:57:39 AM
 #1873

btw: Psilan:

Has anyone in any of the BFL contests received their prizes yet?

I'm not sure sorry. I actually just won week 4, so I will definitely update when I get it. The odds of winning were higher on the BFL forums. Your thread was too long. Smiley

I won a Single, then Little SC upgrade when they are released. My sig stays out of gratitude for winning.


thats fine bro, I dont blame you, or hold anything against you but please keep us updated as to when you actually receive delivery


The winners of weeks 1-3 in my contest have already received delivery of their prizes

and the winner of week 4's prize was shipped out today

These guys have posted pics and verification of their prizes and I have not seen anything similar for the BFL contests so thats why I am asking

anyways keep us updated and good luck man Smiley

btw: just in case anyone does not know - BFL ripped this idea off from me and is proud of doing so....

they are claiming winners but so far I have not seen any proof of delivery on these contests - so if someone can prove me wrong I would love to see it....

ANYWAYS

have a good night my friends Smiley




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October 31, 2012, 04:08:27 AM
 #1874

good night tom  Grin
psilan
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October 31, 2012, 04:13:35 AM
 #1875

btw: just in case anyone does not know - BFL ripped this idea off from me and is proud of doing so....

Well your idea was a hell of a lot better than buying individual sigs. I would have copied it too.

RE: Prize. Unsure if it comes out of stock and jumps the queue, or goes to the single production queue. Will find out soon I am sure Smiley.

dip
cablepair
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October 31, 2012, 04:20:57 AM
 #1876

btw: just in case anyone does not know - BFL ripped this idea off from me and is proud of doing so....

Well your idea was a hell of a lot better than buying individual sigs. I would have copied it too.

RE: Prize. Unsure if it comes out of stock and jumps the queue, or goes to the single production queue. Will find out soon I am sure Smiley.

Everyone in my contests that has won a ModMiner Quad has already received shipment of their prize.

ASIC's are the new generation of mining devices, if BFL can't ship FPGA based devices on time, what do you think will happen with ASICs?


Inaba
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October 31, 2012, 04:26:20 AM
 #1877

All of our contest winners have shipped, thanks!


If you're searching these lines for a point, you've probably missed it.  There was never anything there in the first place.
Garr255
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October 31, 2012, 04:27:18 AM
 #1878

All of our contest winners have shipped, thanks!

Wrong thread? lol

“First they ignore you, then they laugh at you, then they fight you, then you win.”  -- Mahatma Gandhi

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cablepair
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October 31, 2012, 04:32:27 AM
 #1879

All of our contest winners have shipped, thanks!



Good to know! Congrats to BFL and all of their contest winners!

Thanks Inaba for filling me in on this - BitFORCE singles are cool little devices - I know the winner's will love them.

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October 31, 2012, 04:33:02 AM
 #1880

The fact that Tom accepts phone calls is enough for me. That's why I spent most of my money on bASICs.

Having the option of calling is great, but it's not always the most efficient or convenient option (ever try saying a bitcoin address over the phone?).  It would be nice if emails and forum PMs also worked consistently (I had an email from the 22nd go unanswered).

I think an investment made in a customer service rep position could be a real good thing.  Someone to stay on top of emails and PMs and make sure they all get answered.

Plus some of us, uh, internet ppl can be a little, uh, weird about like...talking to other ppl live on the phone and stuff...

"All safe deposit boxes in banks or financial institutions have been sealed... and may only be opened in the presence of an agent of the I.R.S." - President F.D. Roosevelt, 1933
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