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Author Topic: FastCash4Bitcoins Support Thread  (Read 57563 times)
DeathAndTaxes
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January 02, 2013, 02:12:20 PM
 #581

Whenever I try and edit my Profile I get a (humorous) internal server error page.

Checking.

Gerald Davis  CEO, Tangible Cryptography Inc.
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January 02, 2013, 02:18:50 PM
 #582

Whenever I try and edit my Profile I get a (humorous) internal server error page.

Checking.

Should be fixed now. 

Gerald Davis  CEO, Tangible Cryptography Inc.
BitSimple. A simpler way to buy and sell bitcoins
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January 03, 2013, 04:40:53 PM
 #583

Update:  Dwolla funds added.
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January 04, 2013, 06:43:23 PM
 #584

Update: All funding options reloaded.
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January 07, 2013, 04:13:52 AM
 #585

Update: all funding options reloaded.  We have nearly doubled the inflows into our corporate PayPal account so hopefully outages are a thing of the past.
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January 07, 2013, 04:42:13 PM
 #586

Update:
The price of Bank Wires has been reduced from $25 to $20.  That's right $20 for same day access to your funds!
The price of overnight ACH has been increased from $10 to $15.

Important note on Bank Wires your bank may use a different routing number for Bank Wires.  Please verify the routing number that should be used for Bank Wires if using that payment option.  Do not assume the routing number on your checks or used for Dwolla (ACH) is the same routing number for Bank Wires.  A Bank Wire is NOT the same thing as ACH (Direct Deposit).  Despite the fact that both involving moving funds between bank accounts they use two completely different systems. 
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January 07, 2013, 04:43:32 PM
 #587

We want to buy your coins and to prove it we just slashed our margin.  Get more for every coin!
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January 08, 2013, 12:15:19 AM
 #588

The margin (difference between the FC4B Buying Price and 'MtGox last price') has been reduced to just 2.99%.  The same fast service and now you get more for every coin. The funding level of all our payment accounts have been increased to serve you better.  
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January 08, 2013, 03:51:04 PM
 #589

Update: Funding cap reset.  We still have more funds. 
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January 08, 2013, 09:47:22 PM
 #590

I have a question, I created an order for an ACH transfer and the order has been confirmed, is there any way I can track the status of the ACH transfer or should I just wait 3-5 business days. Thanks

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January 08, 2013, 10:06:17 PM
 #591

I have a question, I created an order for an ACH transfer and the order has been confirmed, is there any way I can track the status of the ACH transfer or should I just wait 3-5 business days. Thanks

The status will update to "PAID" once it has been transfered.  After it is submitted to the banking network there is no mechanism for tracking its progress.  Sadly no blockchain for ACH exists yet.  Smiley

Our ACH batch usually goes out around 6PM EST.  Don't worry it doesn't cause a delay.  ACH is a batch technology so each branch takes all the ACH for the day and combines them.  Nothing gets transferred between banks until the close of business anyways.  
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January 09, 2013, 06:13:59 PM
 #592

Update:  More bank funds are available. 
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January 10, 2013, 07:08:28 PM
 #593

Update:
Additional PayPal & Dwolla funds added.
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January 13, 2013, 09:20:49 PM
 #594

Update:
Dwolla funds exhausted until next week (11/16).
PayPal & Bank funds reloaded.
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January 14, 2013, 02:50:24 PM
 #595

Important Update:

Bank Of America has decided to close our accounts for "unnamed reasons" in thirty days.   This should have minimal impact on our clients but there are some important changes which will be occurring as a result of this closure.

  • Most importantly there is no freeze of funds or accounts.  We still have full access to our accounts and funds.  We keep reserves in multiple banks and we were able to make a significant wire transfer out of Bank Of America to our other accounts to boost our available funds.  FastCash4Bitcoins will not be closing and we have funds available to purchase your coins right now.
     
  • ACH (normal) and Bank Wire payouts are unaffected.  We have already transitioned these to another provider for unrelated reasons.  Likewise PayPal & Dwolla are unaffected.  We have multiple funding accounts for these services.  Obviously there will be no change to Bullion shipments.
     
  • Overnight ACH (not to be confused with normal ACH) will be discontinued.  The last day to request payout by Overnight ACH will be 1/17.  After 6PM EST on 1/17 the overnight ACH option will be removed from the sell page.  At this time Bank Of America was our only provider of Overnight ACH services.  None of our other banking partners currently offer this service and we are unsure if we will be able to offer it in the future.
     
  • Company checks will now be drawn from our PNC Corporate account.   Unrelated to this change we are upgrading our checks to high security checks (similar to those used by payroll departments).  This should improve first time acceptance rate by third party banks and reduce bank hold times.
     
  • Cashier's Checks will be discontinued on 1/25.  We had a special arrangement with Bank Of America that made the issuance of Cashier's Checks economical.  We don't have an immediate alternative available.  We are looking into the capability of issuing money order checks by a "branded" money order provider as an alternative but that won't be available immediately.
     

Important note regarding existing company checks.  Bank Of America will reject any check issued from our account which is presented for payment (either directly, or indirectly through your depositing bank) after 1/28.   We are no longer issuing checks from this account but based on past records some clients have taken up to three weeks to cash issued checks.  First we would like to assure our clients that you won't lose funds.  If you receive your payment check prior to 1/21 the easiest option is to simply present it for payment.  If you receive a check late or fail to deposit a check please notify us, once we issue a stop payment on the check we can issue a new payment (by check or other method).  There will be no charge for replacement payments.  In the very unlikely event that due to delays by your depositing bank a check is returned unpaid we will pay any fees or penalties plus $50.00.

We value the business given to us by our clients and will continue to seek alternatives that meet the high standards of FastCash4Bitcoins.

Thank You

Staff
Tangible Cryptography LLC
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January 15, 2013, 12:39:25 AM
 #596

Important Update:

Bank Of America has decided to close our accounts for "unnamed reasons" in thirty days.
Sigh.  The cartel isn't going to let Bitcoin be easily usable.
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January 15, 2013, 02:03:47 AM
 #597

Bank Of America has decided to close our accounts for "unnamed reasons" in thirty days.
Sigh.  The cartel isn't going to let Bitcoin be easily usable.

Fuck BofA and the narco-terrorist cartel money laundering horse they rode in on.  The blood of the people killed in the War on Drugs is on their hands.

The world will be a better place when the BofA shylocks are dead and buried like Heriberto Lazcano.

Besides, Bitcoin interprets coercion as damage and routes around it.   Wink

"Current payment systems simply can’t compete with bitcoin’s fees, security and convenience.  Why spend hundreds of thousands of dollars on bank fees per year and lose hair as money transfers bounce from bank to bank during a wire transfer sometimes taking days to reach its destination, when it can clear within minutes and for mere pennies?  As a currency, no sovereign can match it.  As a payment system, no financial institution can compete with it.  As a distributed network, no government can stop it."     -Chris Horlacher
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January 17, 2013, 09:52:46 AM
 #598

Well that sucks.
TangibleCryptography
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January 17, 2013, 04:06:50 PM
 #599

Update:
More bank funds available.
More PayPal available.
Dwolla being stubbornly slow. Should be reloaded by this evening.
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January 18, 2013, 07:39:02 AM
 #600

For everyone that has used this service, which type of payout method do you prefer? I won't be a huge bitcoin seller, but a small one so I'm thinking bank account transfer. I do like Paypal but once it gets into the Paypal account Paypal tacks on their fees also. I refuse to add a bank account to Paypal. I have an account at Dwolla, with my bank account verified. I wonder if Dwolla charges any fees to go from my Dwolla account to my bank account. Have to keep an eye out, cause there are fees in every step of the game.

Thanks Tangible.


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