Advcash | a new "anonymous" bitcoin debit card [EUR & USD]

[AdvancedCash]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Like I said before, you can follow up with me sending me the ticket number so that I can check and expedite things if possible. Just posting that there was no response to your ticket is not going to help. I don't know who you are and I don't know how to find your request.

[1714485138]

1714485138

[1714485138]

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[1714485138]

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[1714485138]

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[joter85]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Like I said before, you can follow up with me sending me the ticket number so that I can check and expedite things if possible. Just posting that there was no response to your ticket is not going to help. I don't know who you are and I don't know how to find your request.

I wrote you over Skype two hours ago. No response.

[AdvancedCash]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Like I said before, you can follow up with me sending me the ticket number so that I can check and expedite things if possible. Just posting that there was no response to your ticket is not going to help. I don't know who you are and I don't know how to find your request.

I wrote you over Skype two hours ago. No response.

What's your Skype name? It's always a good idea for you to describe the situation and quote the ticket number right away.

[joter85]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Like I said before, you can follow up with me sending me the ticket number so that I can check and expedite things if possible. Just posting that there was no response to your ticket is not going to help. I don't know who you are and I don't know how to find your request.

I wrote you over Skype two hours ago. No response.

What's your Skype name? It's always a good idea for you to describe the situation and quote the ticket number right away.

Ticket ID: 16841

[AdvancedCash]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Like I said before, you can follow up with me sending me the ticket number so that I can check and expedite things if possible. Just posting that there was no response to your ticket is not going to help. I don't know who you are and I don't know how to find your request.

I wrote you over Skype two hours ago. No response.

What's your Skype name? It's always a good idea for you to describe the situation and quote the ticket number right away.

Ticket ID: 16841

I just posted a response there. Thanks.

[joter85]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Like I said before, you can follow up with me sending me the ticket number so that I can check and expedite things if possible. Just posting that there was no response to your ticket is not going to help. I don't know who you are and I don't know how to find your request.

I wrote you over Skype two hours ago. No response.

What's your Skype name? It's always a good idea for you to describe the situation and quote the ticket number right away.

Ticket ID: 16841

I just posted a response there. Thanks.

Thanks. Solved now.

[Pab]

 How to load card.Do i have to click transfer funds and choose Advcash card

[AdvancedCash]

How to load card.Do i have to click transfer funds and choose Advcash card

Yes, or you can just click the card under your wallets on the left and enter the funding amount in the popup.

[jbjb]

My prepaid creditcard arrived.
Nice Card (Euro) very beautiful.

But After activation is always Same error to show the pincode.

Pls try again later and so on

[AdvancedCash]

But After activation is always Same error to show the pincode.

Pls try again later and so on

There seems to be a temporary technical issue on the side of our card vendor that prevents this feature from working. We are in contact with them to resolve this ASAP. For now, you can call the numbers on the back of your card and follow the instructions of the automated voice service to listen to your PIN.

[kingaltcoins]

I don't think this card will work in India. Since the card only uses the denomination of USD and EUR, I don't think the Indian ATMs will accept it! According to RBI (Reserve Bank of India), one can initiate ATM cash withdrawals only with a debit card having "INR" as the denomination.

I'm not fully sure about it though. Maybe someone needs to try it first...

[xinzark]

Does advcash prepaid card works for godaddy and Google play store ?
Verifying identity to use virtual card is compulsory or we can also use them the services mentioned above being unverified ?
What is that close card fees ? Need explanation about that

[AdvancedCash]

Does advcash prepaid card works for godaddy and Google play store ?
Verifying identity to use virtual card is compulsory or we can also use them the services mentioned above being unverified ?
What is that close card fees ?

We don't know if our cards work with this or that merchant. It's up to the merchant, not us. Merchants may have their own policies regarding what cards (cards issued in what country) can be used.

Normally you can create cards without being verified. However, you are still expected to provide accurate and up to date personal details in your profile as per our rules and as per rules of our card vendor. Documents may be requested without verification as well, our card vendor's compliance and KYC policies apply. Before verification, your card will have a lifetime limit of $2,500, a daily funding limit of $500, and a few other limits.

Close card fee is charged if you do not intend to use your card anymore and don't want any merchants you used previously to make recurring charges to this card. You submit a request, we close your card, and we charge the fee from your wallet.

[bittaitaliana]

i have received a card today, later 1 month of wait, insert a card number to the site for activation and read "invalid card number". Why ? The number is correct, i have add 3 time, and is the same first and last 4 of the site.
i have write support , but the last time i have wait more of 8 day for support reply

[AdvancedCash]

i have received a card today, later 1 month of wait, insert a card number to the site for activation and read "invalid card number". Why ? The number is correct, i have add 3 time, and is the same first and last 4 of the site.
i have write support , but the last time i have wait more of 8 day for support reply

I can't do anything for you on a forum. I don't know who you are, I don't know what is your ticket number, there is literally no information that could help move this forward. You need to contact us or me directly.

[bittaitaliana]

i have received a card today, later 1 month of wait, insert a card number to the site for activation and read "invalid card number". Why ? The number is correct, i have add 3 time, and is the same first and last 4 of the site.
i have write support , but the last time i have wait more of 8 day for support reply

I can't do anything for you on a forum. I don't know who you are, I don't know what is your ticket number, there is literally no information that could help move this forward. You need to contact us or me directly.

i have add you to skype with the username i see in the advcash site, wait for accept my request (for now i don't see you online)

[winter]

how is this card anonymous when u have to enter all your info and do Verification ?
I want a card I load with BTC and spend with no name or anything on it.
sorry but with this i will never give my info out

[AdvancedCash]

how is this card anonymous when u have to enter all your info and do Verification ?

It's not anonymous. We never advertised ourselves as such. I have covered it several times earlier in this thread. We have to comply with legal requirements. To keep this thing running in the long term, know your customer and other policies must be employed.

[malschauen]

When I bought the virtual card i can't load it keep saying user_not_active even I'm a verified member . sent a ticket with no answer . AdvCash support is the worst supp I've ever seen

Well after one week of waiting I must agree with you.

Have to agree, too. 11 days without any answer from the support.

Seems like I experience only troubles with advcash. It all began when I wanted to create my card and transfered the required amount for express shippping to my wallet. After trying several times, I asked the support, who stated that shipping is 99€ instead of 99$ (advertised on site), so I had to transfer a second time money to my account and had to wait longer for my card... But at this moment, support needed only 1 or 2 days to answer...
Second problem occoured, when I send the required copies of my documents and after a few days they were rejected by the support because I watermarked (transparrent letters) with my name, the actual date and "advcash", even when I deliberatly paid attention that my watermak was not placed on any relevant information. After the second email of me, and some days of waiting, support told me that I could place watermarks, but only on empty parts of the documents. I did the required and had to wait some days more the get veriefied.

After getting veriefied, I transfered about 8000€ in btc to my wallet. Afterwards, I tried to transfer 3k to my card (3k is the daily limit), but I was unable to do this. After playing with the prefernces, I was able to transfer 2500€ in 500€ steps, so i had to pay 5 times the fee of loading my card.
I wrote to the support but he did not react till now (11 days).

Even withdrawing the money, I was able to transfer to my card, was really stressfull. I wasnt able to withraw more than 500€ at a time and I wasnt able to withdraw more than 1000€ a day, even as a verified user.

Furthermore I wanted to tranfer about 5000€ in btc from my wallet. But the system didnt detect the right amount and credited only about 660€ to my wallet. So i missing about 4350€ on my wallet. Wrote to the support, but didnt get any answer, too.

Since this problems, I am completly unable to transfer any amount to my card...

Thats really not the way to deal with custumers, especially when offering financial services.

At the current moment I really hope that I will get an answer and that I will be able to withdraw the money I allready transfered to my account there.

Ticked numbers are 17929 for the problem with transfering funds to my card and 18017 for my undetected 4k...



edit: Problems nearly solved, 7 days after initial post.

[AdvancedCash]

Have to agree, too. 11 days without any answer from the support.

On behalf of the entire company, I apologise for your long waiting time. These are of course not the service standards we want to offer our users. As our user base is growing, we are taking measures to provide the same high quality service to everybody, including adding new members to the support team. You can always follow up on a request by emailing me directly at andrew@advcash.com. I don't see any emails from you right now. At this moment, I will make sure we respond with all possible detail on every situation you asked us about as soon as possible.