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[wwzsocki]

There are always a few directions to choose from. This could be paid or free manager but for sure they need one and there is no more time to waste.

Still, I don't see any answers from OP lately (the last post was almost a month ago at 19 February).

Manager should be a trusted one, and of course it should be a fund for hiring manager.
Fund for this purpose might be big, might be small, but I believe that the site should retrieve some of their profits to hire manager.
It's better for Bitcoin Video Casino platform, generally.
The site might become bigger with community manager, who might help to prevent FUDs, misleading information, and wipe out scammers from Bitcoin Video Casino community.

We have a reputation feature on Bitcointalk so I assume that this is no problem to choose the most reputable member from all available which will be willing to help or work for Bitcoin Vidoe Casino.

I think that the second most important thing is experience.

The manager should have experience with managing big communities, ANN threads, and chats like Telegram.

There is nothing worse as a bad community or support manager because people are already angry or in need when they reach them.

No need for further disappointment which could lead to a sign-off and unsubscribe from the casino.

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[Bitcoin Miners]

In my opinion, all your suggestion looks good, and constructive for future growth of the Bitcoin Video Casino.
Nevertheless, I thought that it is a suggestion for future, and as we all raised ideas, suggestions, it's enough for now.
It's time to relax and wait for response from Bitcoin Video Casino team.

It is better to OP find someone to handle customer service so when the member who has a problem can get help from your teams.

Furthermore, it's time for you all to share your feelings with their games, with the platform, in general.
It is not appropriate time to discuss about potential technical issues.  
Now, let's me ask.
How do you feel about Bitcoin Video Casino site and their games?
Are they funny?
Are they satisfied your gambling need?

[BTCevo]

Actually to find a new member needs some cost, so I believe for the current time they are having a hard time to have this. I do not know how much their traffic as well but I can guarantee they are trying to fix this but not a chance to reply for the message or email. You should really consider on their situation are because it is pretty hard to bring a really good support team

I have an idea.
Why not officially announce that you need supports from Bitcoin Video Casino community.
Someone who are already to support, for free, is highly expected.
Let's give it a try.
I really hope that some one is reliable and strongly support Bitcoin Video Casino will apply and do it for you, for the Casino.

I dont think there will be someone willing to do such tasks for free. Managing the community like what TheQuin does for freebitcoin is not easy thing to do. A good site needs a professional or experienced manager to handle, so spending some money to hire professional for a good purpose is worth thing to do.
Anyway, where is OP? It seems he is inactive for weeks already. Is he preparing something for promotions as he said some time ago?

Yes it will not for free, but at least they have an extra persons to help them on their things, may be managing threads or into thr support team which they are lacking. Anyway to consider someone like thequin that can manage this is a little bit rare here, because it seems that he knows everything from the inside and outside, he must be working for freebitco.in long enough to know so much stuff on it though  

Anyway if only OP put some vacancy there,I believe many people like to take some chance to improve their skills and of course some cash

[BitcoinVideoPoker]

Hello everyone,  I just took a look at this thread myself, and I'm very very very sorry for our poor level of customer service and long delay in replying.
It looks like those suggesting we hire a community manager are correct,  and what better place to find that person than in this thread.
Who would be interested?

The duties would include:
1. Monitoring and replying to this thread.
2. Starting and promoting a Telegram group
3. Managing the Twitter account
4. Providing customer support via email.
5. Doing additional promotion and online ad buys.

Post in this thread,  or send me a DM if you are interested in joining our team as a community manager.

(To those who were wondering,  there are multiple people on our team, but the current person in charge of monitoring this thread, and replying to customer's emails obviously hasn't been doing a good enough job.  The ownership of the site hasn't changed, but about a year ago we lost one of our very best team members who was in charge of all the customer support.  For anyone that remembers Gary,  we are missing him very much)

[BitcoinVideoPoker]

OK it's BACK up online, finally.

21 HOURS.

But still NOT a WORD in reply from support, no email, no post here, nothing.  Nada. Zip. Zilch.

My Dash is credited on the game, yes, so nothing was "lost" after all.

This slow reply on our part was totally unacceptable.  I am working on making some changes now so that all customers are replied to within an hour at the most.
I'm very sorry for this previous delay,  and truly thank you for all your past gaming with us.

[panjul07]

Good to see that you are going to hire people to help you in managing the community. It is a good step to make your customer feels more comfortable when there is someone who is monitoring the community actively. Anyway, why dont you ask your campaign manager? So it will be easier for you to communicate with him. I think he is a great person to handle the tasks as you mentioned above.

[BitcoinVideoPoker]

I just posted the link for the job opening here.

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[poptok1]

Who would be interested?

Hi, I'm definitely interested although obligation no'5 seem a little over committing.
Managing someone else's money... that would require quite a lot of trust, right?
Maybe you could send me some more details through pm or telegram if you want?
please note: I'm not a native English speaker, have no experience as a manager and I'm unwilling to disclose any (unreasonable) personal information. I would prefer to take bitcointalk.org representative position only, consider my application as backup plan in case nobody else reports in. 

[examplens]

You also need to hire a web designer. Now is 2019 year, many trends have been changed especially in website design. Your site still looks as if in 2012.

[hd49728]

Agreed with your proposal.
It should be redesigned, but it is not a most essential thing for now.

You also need to hire a web designer. Now is 2019 year, many trends have been changed especially in website design. Your site still looks as if in 2012.

Excellent!
The topic in Services board will help you fastlly catch attention of potential good managers for our community.
I am waiting for the coming community manager.

I just posted the link for the job opening here.

[panjul07]

You also need to hire a web designer. Now is 2019 year, many trends have been changed especially in website design. Your site still looks as if in 2012.

Sometimes OLD look is something which makes you miss it. Indeed, redesigning it may make it look more modern but I think they can use combination of Old and modern look. I would like to see more promotions from BVC instead of focusing on its design. Other thing that can be considered is about the minimum bet amount, AFAIK 1 credit here = 10k satoshi. So maybe making it lower to 1 credit = 1000 satoshi will attract more users.

[Sellman]

Sometimes OLD look is something which makes you miss it. Indeed, redesigning it may make it look more modern but I think they can use combination of Old and modern look. I would like to see more promotions from BVC instead of focusing on its design. Other thing that can be considered is about the minimum bet amount, AFAIK 1 credit here = 10k satoshi. So maybe making it lower to 1 credit = 1000 satoshi will attract more users.

Better  approach is building up new design, but allow users to have two options.
They can be able to choose the classic (old) design or modern (new) design.
It is given by so many softwares and operating system, right?

[IrishmanPaddy]

Awesome site really enjoy playing Blackjack on it.

[kingpin4321]

Awesome site really enjoy playing Blackjack on it.

Did you even take out time to understand the post.
You playing the game well is good to know but this is quite unnecessary I hope you take out time to understanding things first

[tbct_mt2]

BitcoinVideoPoker answered that some of their team members, who are responsbible for community communication left long time ago.
Good news is the team have asked for hiring new member.
They actually created a topic for this purpose.

This condition is a bit similar as coinroyale. It seems BVC is also managed by single person only to handle all things, once the person in charge has a another things to IRL then he cant handle the site as fast as usual. So, having a team contains some people to handle the site will be better.

Not sure about the manager, who tend to like to do his own campaign management stuffs rather than sticking with only one site. Let's see.

Probably the campaign manager Hhampuz could handle it as well if BVC ask him to do so.

[BitcoinVideoPoker]

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[steampunkz]

Hey folks!

We're happy to share that our support is now active and ready to respond to your queries at the earliest possible.

For avid players, participants and new entrants alike, we'd like to remind you that we have one of the best referral payouts, and a provably fair system in the business.  

Current Jackpots:

VIDEO POKER: 202 BTC
BLACK JACK: 12.6 BTC
KENO: 92 BTC
SLOTS: 192 BTC

Lets get the dice rolling!

Regards,
BitcoinVideoCasino.com

Awesome referral system there admin! It's my first time visiting your plain and simple site, Your graphics is kinda old but still fits. By the way do you also own the other gambling site listed in the site below and on the top?

[ralle14]

By the way do you also own the other gambling site listed in the site below and on the top?

They do own all of those gambling websites or at least a part of it because I remember them recommending the altcoin version of BVC in this thread.

Edit: Manage to find the post I was referring to.

Hey guys, we certainly are still active and have also branched out into a couple of other cryptos

Dash Video Casino for all your DSH gaming needs
Zcash Video Casino for all your ZEC gaming needs

Glad to hear of some good wins too, particularly with the value of BTC being what it is!

[BitcoinVideoPoker]

Awesome referral system there admin! It's my first time visiting your plain and simple site, Your graphics is kinda old but still fits. By the way do you also own the other gambling site listed in the site below and on the top?

Hello steampunkz,

Yes, as ralle14 mentioned above, we have branched into other cryptos as well.

Thank you for your feedback on the graphics front, we're certainly, continually dedicated to polishing our platform for the best user experience possible.

Regards,
BitcoinVideoCasino.com

[NewBlock]

Won ~35 BCH from slot jackpot, withdraw processed after several hours. Great site!