jeremyfought
Newbie

Activity: 13
Merit: 0
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February 02, 2018, 12:55:07 AM |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: cc3587e7ba210e5119e4c677ad3e83a4
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
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BitcoinVideoPoker (OP)
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February 02, 2018, 01:40:24 AM |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought, Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result. Cheers!
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jeremyfought
Newbie

Activity: 13
Merit: 0
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February 02, 2018, 02:03:18 AM |
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Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
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jpok17999
Newbie

Activity: 1
Merit: 0
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February 02, 2018, 05:46:36 AM |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought, Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result. Cheers! Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did....
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jeremyfought
Newbie

Activity: 13
Merit: 0
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February 02, 2018, 07:52:36 AM |
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Hi jeremyfought,
Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result.
Cheers!
Any update on this??
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BitcoinVideoPoker (OP)
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February 06, 2018, 10:58:20 PM |
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Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did....
Any update on this??
Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
Hi folks, This was resolved on Feb 2nd but just wanted to chime in here on-thread and let you know that our node stopped due to a Zcash blockchain upgrade and we had to upgrade it. This was completed at approximately 16:00 (UTC) and any outstanding deposits were then credited to accounts. Apologies for any inconvenience caused, thank you kindly for your patience and thanks for playing with us at our ZEC casino! Don't forget that you can also earn ZEC (up to 25% of house edge on all bets made by referring players to the casino) using our Referral Program!  Cheers!
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Temptaz
Newbie

Activity: 66
Merit: 0
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February 07, 2018, 07:34:44 AM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
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poplolnman
Legendary

Activity: 1442
Merit: 1008
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February 07, 2018, 08:23:39 AM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error .
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I'm in 400,000 euros debt , dont help me , i rather die
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BTCevo
Legendary

Activity: 1834
Merit: 1008
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February 07, 2018, 11:57:38 AM |
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Are you going to add some coin later? It is been so long to have only these two coins around. Btw how to change the min bet? I forgot how to, its been so long since I played last time and how do I play it with zcash? And what is the min bet for that coin? If only this is suitable my balance, I will try again my luck here. I really excited to be around here again
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Temptaz
Newbie

Activity: 66
Merit: 0
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February 07, 2018, 03:45:38 PM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . That is what I hopped but no transaction appeared on my end and I checked block explorer to see if my bitcoinvideocasino deposit adders sent anything and it has not had activity since my deposit. I emailed support hopefully they can help. I have enjoyed playing here everything is very fast and fair I would hate to have to ruined by this error.
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Temptaz
Newbie

Activity: 66
Merit: 0
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February 07, 2018, 04:02:35 PM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . That is what I hopped but no transaction appeared on my end and I checked block explorer to see if my bitcoinvideocasino deposit adders sent anything and it has not had activity since my deposit. I emailed support hopefully they can help. I have enjoyed playing here everything is very fast and fair I would hate to have to ruined by this error. I spoke with Gary by email and now my withdraw is fixed and pending confirmation in my address. Thanks for the quick response and solution I have to say of all the crypto casinos I have played at this one is BY FAR the fastest and fairest I have encountered.
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BitcoinVideoPoker (OP)
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February 07, 2018, 05:28:17 PM |
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I spoke with Gary by email and now my withdraw is fixed and pending confirmation in my address.
Thanks for the quick response and solution I have to say of all the crypto casinos I have played at this one is BY FAR the fastest and fairest I have encountered.
Hi Temptaz, As noted via email, we had a couple of stuck withdrawals - very sorry for any inconvenience caused as a result, and thanks for letting us know the withdrawal was successful.  Are you going to add some coin later? It is been so long to have only these two coins around. Btw how to change the min bet? I forgot how to, its been so long since I played last time and how do I play it with zcash? And what is the min bet for that coin? If only this is suitable my balance, I will try again my luck here. I really excited to be around here again
Hi BTCevo, The credit size can be changed on Video Poker and Slots by clicking on the flashing credits button beneath the game. You can play with Zcash at ZECVideoCasino.com  Cheers!
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poplolnman
Legendary

Activity: 1442
Merit: 1008
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February 09, 2018, 07:45:20 AM |
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I just tried to make a withdraw and got an "internal error" after entering my google code and now my balance is 0.0 BTC
My user name was 456
Strange , it might has been sent to your address , do double Check . It's Happened to me several times but I found it has arrived into my wallet . But since you are using 2FA for your account , it should be ok on your end. Just not sure what does it mean about the error code says it's internal error . That is what I hopped but no transaction appeared on my end and I checked block explorer to see if my bitcoinvideocasino deposit adders sent anything and it has not had activity since my deposit. I emailed support hopefully they can help. I have enjoyed playing here everything is very fast and fair I would hate to have to ruined by this error. Looks like you have received your withdrawal now temptaz, don't you? It's indeed People usually receive their withdrawal instantly, the game was so fair because you have won a lot isn't it?  , otherwise people blame and accuses the site are run unfairly lol.
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I'm in 400,000 euros debt , dont help me , i rather die
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ccc222
Member


Activity: 183
Merit: 20
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February 10, 2018, 01:33:08 PM |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!! 
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lite
Legendary

Activity: 1400
Merit: 1009
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February 10, 2018, 02:19:02 PM Last edit: February 10, 2018, 06:04:19 PM by lite |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!!  Nice, congrats on the win. 0.39 BTC is a good amount. i could've used your luck the other day lol, i missed winning a jackpot by missing one roll. 
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BitcoinVideoPoker (OP)
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February 13, 2018, 09:50:05 PM |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!!  We love our players too! Congratulations on the big win! Please be sure to tell your friends about our site, and you can even earn money by using your affiliate link! https://bitcoinvideocasino.com/referral
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jasonbourne212
Member


Activity: 150
Merit: 10
JASON BOURNE
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February 28, 2018, 07:44:30 AM |
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Thanks for the kind words! Email is generally the best way to get a hold of us, but we do try to monitor this thread too. Tom is working on some other projects at the moment, but the rest of us are here to help at any time.
The Balls you have..... hahahahahaha Quick Rundown: Emails sent to Roger
Saturday: Hey, quick request, i was playing a little on the bitcoin site tonight and some player dax hit the slot jackpot 😊
I think it was at 16,000? or 17.... im not sure, somewhere around there, (the range that it usually is hit in)...... The Dash site was about the same also maybe 2 or 3 weeks ago, i think it was hit pretty low actually, like around 14,000 (although it may have been higher)
anyway, once again, on the zcash site, I have brought the jackpot up to 30,000 (for the 4th time in a row, its gone over 30,000), there is one other player (planti) who also plays, (not much but I'd say hes prob responsible for ~ 20%)
But can you do me a favor, only because last time between me (75%) and planti (20%) we actually got the jackpot up to something so absurd like over 50,000....
Just to sign on one day and see the one player bcab50fc8c who never leaves, yet i've never seen play, magically won the jackpot that I literally spent about a month everynight building up the jackpot to an absurd level that never happens on either of the other two sites....
However long it takes to finally win is fine by me, and to be honest, if planti wins it, I'd be ok with that as well.... (Id be annoyed, but also happy for him, bc he absolutely does play regularly.....)
And I have a feeling the jackpot is gonna go above 30,000... then above 40,000 and prob above 50,000.....etc. (i dont know why but still), It was such an insult the last time that happened, by a player who is currently online, yet not playing of course.... and this was after WEEEKS and weeks, every night, I mean he actually won 12 zcash and 10 zcash on playing 0.002 slot machines....
We both know that just isnt how it works...... In fact, unless the jackpot is over 60,000 then I don't see how its possible to win 12.9 on a 0.002 bet, and it was not that high.....
anyway, doesnt matter, no need to respond, if you dont want me to win, i def understand, let planti get a jackpot.....
(A little less fun, but at least not insulting)
Thanks I really appreciate it...
Johnny PWednesday 12:30 am
I just noticed he started playing for the first time, so i guess after a few weeks of me bringing the jackpot above 35,000, he'll magically win it...
Thats just a hunch i have, since im a gambler.... hahahahaha Wednesday 2:30 am Feb 28, 2018 at 2:23am bcab50fc8c Slots 0.002 8 Lines 4.913 [Jackpot]hahahahahahhahahahaa are you seriously kidding me? Im posting those exact emails on the scam list because that was even more blatant than last time, and if im wrong, why dont you fucking respond you little prick. I hope everyone takes the time to read this post carefully...... He doesnt reply to my emails anymore cuz i bitch all the time, which is understandable, but i used to complain because i was a sore loser, this is just amazing.....
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BTCCC
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jasonbourne212
Member


Activity: 150
Merit: 10
JASON BOURNE
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February 28, 2018, 07:47:10 AM |
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Yeah how about you respond to my emails?? Are you not receiving them??? hahahahahaha you fuck....
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BTCCC
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